1/5 Lilla P. 1 year ago on Google
I
love
TMB,
it
is
honestly
the
best
coffee
and
the
food
varieties
are
amazing,
I
generally
have
a
great
experience
as
all
the
staff
are
so
lovely,
but
today
I
was
treated
with
such
disrespect.
I
ordered
a
caramel
cold
brew
as
I
didn't
know
they
didn't
serve
them,
I
heard
them
repeat
back
iced
long
black,
everyone
at
the
pay
station
was
lovely
but
when
I
drove
further
to
the
pick
up
station
I
was
then
passed
out
an
iced
latte,
I
am
un
able
to
drink
full
cream
milk
so
I
know
full
well
I
didn't
order
that,
I
had
informed
the
middle
aged
blonde
lady
that
I
had
ordered
a
cold
brew
or
iced
long
black
and
she
got
really
mad,
raising
her
voice
at
me
saying
that
"
we
are
not
Starbucks,
this
is
not
America"
I
also
heard
her
swearing
underneath
her
breath
as
well
saying
the
"f"
word.
Now,
previously
I
have
worked
at
plenty
of
cafes
for
a
long
time,
she
obviously
didn't
know
what
a
cold
brew
was
as
most
cafes
do
that,
it
is
not
just
at
Starbucks
or
America.
This
lady
kept
informing
me
that
they
are
not
Starbucks
on
repeat
belittling
me
and
making
me
feel
dumb.
She
was
way
out
of
line,
so
unprofessional
especially
as
SHE
doesn't
know
her
coffees,
and
if
she
is
working
as
a
barista
she
should
know.
I
do
NOT
like
to
be
treated
this
way.
She
did
end
up
having
another
member
of
staff
remake
my
coffee
and
made
another
kinder
lady
hand
it
to
me.
Not
a
great
way
to
start
my
Sunday
and
be
sworn
at
by
someone
who
clearing
should
not
be
working
with
the
public
and
tainting
the
current
reputation
TMB
has.