Rainbow City Children's Play Centre & Café image

Rainbow City Children's Play Centre & Café

Cafe Event venue Coffee store Children amusement center Childrens party service Indoor playground

👍👍 Perfect space for a party. I hired the Rainbow city playland and cafe underwood venue privatly for my twin daughters second birthday on Sunday. It was wonderful to have a safe space away from home for all of our friends and family to come celebrate and all the kids left exhausted and happy. The venu... People often mention party, kids, birthday, play, staff, centre, Rainbow, time, venue, recommend,


Address

F/5, 15 Lapis St, Underwood QLD 4119, Australia

Website

www.rainbowcplaycentre.com.au

Contact

+61 7 3290 0434

Rating on Google Maps

4.30 (283 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 4 pm
  • Saturday: 9 am to 4 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: 9 am to 4 pm
  • Thursday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: party (29) kids (29) birthday (20) play (20) staff (17) centre (15) Rainbow (14) time (14) venue (12) recommend (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 A O. 2 years ago on Google
    Perfect space for a party. I hired the Rainbow city playland and cafe underwood venue privatly for my twin daughters second birthday on Sunday. It was wonderful to have a safe space away from home for all of our friends and family to come celebrate and all the kids left exhausted and happy. The venue was affordably priced for private hire, the staff present went above and beyond (So sorry I am unsure of her actual name now but the family have affectionatly nicknamed her Nana Asia they loved her that much) . She was helpful and reliable and overall the experience was an excellent one thanks to her support. We were also able to bring our own food/catering & beverages with the private hire agreement but also still have staff on hand to make coffees or provide well priced extras through cafe if needed. Would definatly hire again.
    6 people found this review helpful 👍

  • 5/5 Liting Y. 3 months ago on Google • 85 reviews New
    We had a great party at rainbow city. The room was so beautifully decorated. Excellent communication with Joan and we are very happy to see they value our feedback.
    1 person found this review helpful 👍

  • 4/5 Duff G. 2 years ago on Google
    Had my daughters 5th Birthday there yesterday and highly recommend. Excellent value for money. We had a Star Party, the room looked fantastic and there was plenty of food. A large platter of Party Pies & Cheerios, huge bowl of hot chips and a large tray of Fairy Bread, we paid a tiny bit extra to have a fruit platter for the kiddies which was watermelon, apple, rock melon & grapes, there was also a bowl of lollies and potato chips for all the kids. All the kiddies loved the food and there was plenty that even the parents enjoyed some. My daughter received a little gift bag with lollies, toys and a free entry - this was a nice touch. Staff were friendly and easy to deal with, we had an issue with older people of another party playing way too rough and dangerously in the play area putting our kiddies at risk and management were awesome - politely asking them to settle down and remember the venue is designed for under 8's. We had a fantastic time and will have more parties here in the future.
    2 people found this review helpful 👍

  • 1/5 T D. 2 years ago on Google
    Paid $275 (sky party package) for a tiny room and below average food for a party. Staff were friendly. Cheap decorations, tiny bowl of lollies and 8 little packets of coles brand plain chips. Package said it included a gift and voucher for birthday child, only the voucher was provided. When asked about the gift management said the voucher is the gift. We were hurried along quickly after 1.5hrs. Some of the toy equipment was old and broken with uncut zip ties holding them to frames. Food was brought in by children. The slides and toddler areas are good fun for the kids but not good enough to recommend or return again.
    2 people found this review helpful 👍

  • 5/5 Rebekah M. 1 year ago on Google
    Words cannot describe how blessed we were to have Rainbow City host our daughter’s very first birthday party who turned 4 in September. The idea of organising a party with the logistics of catering and cleaning up seemed overwhelming with two kids under 2. Thank you so much to the Rainbow City team for their generosity, hospitality and kindness to our family. They made it super easy and did all the hard work behind the scenes to make our daughter’s dream come true with her “Frozen theme” party! Thank you for serving us in every way possible, whether small or big! They are very organised, contacting us regularly to touch base with all of the details. We cannot recommend Rainbow City enough for hosting a party and/or going in for a casual visit. They truly went up and beyond for us. Our happy girl cannot wait to come back for another visit!
    2 people found this review helpful 👍

  • 5/5 Bonnnie 2 years ago on Google
    Friendly staff, nice food, clean play area and seating areas. Not very big which is good, suits younger kids around 2-6 years. Very affordable prices for entry and food.
    1 person found this review helpful 👍

  • 5/5 marcela c. 1 year ago on Google
    Nice and clean place for parents and children!!! We were a group of moms on Friday and we loved the place, very clean, the facilities are spacious, the toys are in good condition, it is divided into zones for different ages of children and the menu is varied and delicious.✔✔✔💯💯I forgot to take photos because we were so busy playing with my daughter.👩‍👧😍
    1 person found this review helpful 👍

  • 5/5 S R. 1 year ago on Google
    Best children's play center in Brisbane Southside. Staff are very lovely and cater for children's parties. I have hosted 2 birthday parties and all my guests loved the play center. Highly recommend and very clean and affordable!
    1 person found this review helpful 👍

  • 4/5 Jae-Marie S. 10 months ago on Google
    I brought my toddler here last week and he had a ball. It is so much cleaner than crocs play centre on the other end of Compton Rd, with clean facilities and a good nappy change area. There was plenty for my toddler to do and the food was quite nice. I was happy with the price and staff were really friendly. The parking situation isn’t ideal but we went on a weekday and got a park, and 2 hours was plenty of time for us anyway so it didn’t affect us too much. I really liked that I could actually sit down in a couple of comfortable spots and also at the tables and was still able to see my toddler as sometimes you just need a break! Thanks rainbow city
    1 person found this review helpful 👍

  • 5/5 Heidi M. 1 year ago on Google
    I took my daughter and her cousin here and had a lovely time. Going on a weekday was nice and quiet. The new owners are friendly and lovely people. The food was nice, dino nuggets were a hit!
    1 person found this review helpful 👍

  • 5/5 DJM 4 months ago on Google • 13 reviews
    Hi Joan and staff, I just wanted to say a BIG thank you for yesterday everything was wonderful and our daughter had the best birthday party! 🥳 From the food, venue, staff were lovely to the most beautiful decorations and room setup 😍all our guests were so happy and complimentary thank you so much would highly recommend to anyone!😊

  • 5/5 Ada M. 4 months ago on Google • 9 reviews
    My 2 and years old son and I visited this place for the first time last Friday, we are quite new in the area. And I'm a full time stay at home mum with our son so it's really important for us to find our go to place for him to let all that energy out without me stressing about it. And also be with other kids and hopefully we can meet other mums😊This place is amazing for toddler's and smaller kids. They have everything, it's clean, safe, the staff and Jo which I met was sooo lovely. Very good prices too. Make sure to bring socks for your LO. Anyways we will be back for sure. Thanks again🫶

  • 5/5 Mina S. 2 months ago on Google • 5 reviews New
    I hosted my daughters 1st birthday here in the weekend that just passed and it was amazing. The communication with Joan was so easygoing and she was so helpful! We got the Standard Hire which gave us 3 hours in the venue with a selection of finger food. We also were able to bring in our own food and drinks to share with the family. All the kids had so much fun and whats great about this playland is that there are different sections for the different ages so they can play with others that are around their age comfortably. My daughter loved her party SO much and all of my family gave great feedback about the place. On a hot day, it was nice to be in a building with strong aircon lol. Thank you Joan and your team for having us. My family have mentioned their interest in hiring this place in the future ❤️

  • 5/5 makayla h. 5 months ago on Google
    We booked the biggest party package and it was very affordable and easy to manage! All of the kids (including the birthday girls) had the best time! My girls haven’t stopped talking about their adventures on the slides and jumping castle! We will definitely be back again!

  • 5/5 Carene H. 5 months ago on Google
    love this place and so do my children. Lots of activities for the little ones, aswell as lots of cars in the toddler area. The service was a little slow, but there were many people to serve. And they have coffee!

  • 5/5 Stephanie H. 5 months ago on Google
    We hired out the venue for our daughters 3rd birthday and it was absolutely amazing! Communication was excellent and they were so accommodating. All of the kids had such a fun time. The perfect party venue!

  • 1/5 Hishaam T. 6 months ago on Google
    Hi, My wife had visited Rainbow Playland this morning with my 2 year old son, sister in law and her 2 year old daughter. The kids were very excited to play at the centre. The play centre was not in the cleanest to state to begin with but we overlooked the food scraps on the stairs going up to the slides, the crumbs on the play equipment etc. Whilst we understand it is a child play centre after all, we would hope there is health and safety efforts to santitise and keep the centre as clean as possible at a minimum. However, we were totally mortified when my sister in law stood in poo that was on the floor near the table we had our belongings at. This is completely unacceptable. Staff need to be more attentive to these kind of issues as this poses a serious health risk to any person especially little ones who may have touched the poo and then proceed to touch other surfaces which are clearly not cleaned at this centre. The poo was not isolated to one small area as there was also a piece of more poo in the middle area towards the entrance. We wanted to vomit and quickly left the centre. It baffles me how any parent could let their child poo in the middle of a centre but in any event it would be the centers responsibility to ensure that they are actively managing the areas and ensuring the health and safety of their customers and staff. I did notice one of the staff members had walked passed the poo without a flinch as if this is normal order of business at Rainbow. Unacceptable and disgusting. Especially for a playcentre. We have chosen to leave this review in the hopes that your staff are trained to be more attentive and so that you can ensure that proper supervision and cleaning processes are implemented and followed by staff as this poses a serious health and safety hazard - especially to little children.

  • 5/5 Super Party H. 7 months ago on Google
    I Love this place! Great food and my kids love the trampoline. The owners are super nice too. Finally, a good play centre that has great coffee!

  • 5/5 Luavi U. 10 months ago on Google
    We chose RC as the venue for our daughter’s 1st birthday and experience from the very point of contact right up to the actual day of the birthday party was superb , communication from the team was always quick, and very friendly. They even accommodated us with most of our needs & things we normally can’t do at any other centres. Highly recommend them to anyone needing a venue for a kids party for any age from 1 to maybe 10. Team have been amazing and can’t thank them enough for helping us with our daughters birthday. Will definitely be back for another party soon.

  • 5/5 Sarah C. 7 months ago on Google
    A fantastic sofplay centre, with so much to offer. Every time we visit there are little new additions. It really does cover every play interest, from jumping castle, trampoline and lots of excellent role play toys alongside all the normal softplay areas with slides and ballpits. The younger 'baby' area is excellent too and well equipped with age appropriate toys and equipment. The owners/staff are beautiful people, who are always so warm and friendly and remember us when we visit. There's a good little Cafe on offer too, with the place always being clean and well managed which for us, makes it up there as one of the best softplays around. 😊

  • 5/5 Servisha S. 7 months ago on Google
    We just celebrated my sons 1st birthday here and it was a great facility! The owner made it easier with how amazing the communication was leading up to the event. We started bringing our kids here regularly before the party as its very baby/ toddler friendly and the members of staff are extremely helpful. Definitely recommend for families.

  • 1/5 Teleah M. 7 months ago on Google
    Food was disgusting. Not cooked raw hot chips that were microwaved. And the wagu beef burger was upside down and not cooked in the middle. When I reported it to the young lady she proceeded to reply it's all air fried. And refused to cook the chips longer or re do the meal. That took 40 mins to make. Over priced food that is not catered for all. Especially gluten free people.

  • 5/5 Laura R. 7 months ago on Google
    I have recently went to rainbow city and wow it’s had a make over. The play area is amazing! It’s so clean and so much to do for the little ones. Parking is now not a issue as they can extend your parking. The food is great, staff extremely friendly and did I say clean!! We will be back that’s for sure! Thanks for a great morning team!!

  • 5/5 Jennifer W. 11 months ago on Google
    We held my son’s 3rd birthday party here over the weekend. From initial contact to finish, Raymond was super easy to work with and went above and beyond to ensure we got what we wanted for the party. The themed decorations were perfect for my son and the kids had the best time. The centre is also the perfect size for events - big enough to entertain kids, but not so big that you have to follow your kids everywhere. 100% recommend!

  • 1/5 Nic 9 months ago on Google
    The one star is based on parent feedback / experience. Mainly the food and coffee. The kids had a ball and loved their time playing in the centre! Staff were friendly, young girl on counter was left to sort problems out, a gentleman was walking around letting customers know they had a soccer game on. But… the kids meals were overpriced. $10 for 4 Dino nuggets and a small handful of chips, popper and coles popcorn (that says on the packet - not for individual sale). Vegemite sandwich was $8 with a popper and popcorn. The Vegemite was too thick and child refused to eat it. Adult meal was a burger and the meat was cold and not fresh. The chips were undercooked and the coffee was just warm milk. When staff were told the meat was cold, the patty was removed, warmed up and added back on the same burger bun, normally the meal is recooked. Very disappointing, the food needs to be better if you’re not able to bring your own. Will take the kids back for a play, but NEVER order food or coffee again.

  • 5/5 Esther K. 9 months ago on Google
    I had recently hired the venue for my son's 7th birthday party, and it was a fantastic experience for everyone. The booking process was seamless, with responses coming back very promptly. On the day, the staffs were very accommodating and friendly. Not to mention the play centre itself being suitable for children of all ages. I would recommend the place! :)

  • 5/5 Ariette T. 1 year ago on Google
    rainbow city hosted an incredible 2nd birthday party for my son at only a few days notice. it was decorate very well. i loved the freedom of being able to bring extra food and extra bits and pieces. the kids had a blast! even the birthday boy was impressed and he is not easily impressed lol will definitely be back highly recommend!!

  • 3/5 Maya M. 1 year ago on Google
    The space is neat and tidy. Facilities were ok and the kids enjoyed themselves. Food could have been better cooked - chips undercooked and nuggets a little overcooked. Dim sim would have been good if it were made from scratch rather than from a packet. Other than that, it was a nice day out with the kids.

  • 4/5 suehunny1 5 years ago on Google
    We had our Early Learning Centres Christmas party here tonight and the children and families all loved it. A great way for all of our families and Educators to mingle and get to know each other better. As quoted by the 'Twinnies', "Mum, this party was awesome!!" Can't get any better feedback than that!!

  • 5/5 Maxamillian N. 1 year ago on Google
    Great service, perfect for the little gremlin to run out some energy. Nice cafe styled food also.

  • 5/5 Thea H. 1 year ago on Google
    Excellent playcentre for 5 & under Not too big so you can keep eyes on your little ones but perfect for toddlers theres a lot to keep them busy. Two play areas are fully fenced with gates. One area is dedicated to 3 & under

  • 5/5 Erica L. 1 year ago on Google
    Beautiful indoor playground and my kids loved it 😊 they have had spent lots of time there ❤️❤️❤️🌈🌈🌈🌈

  • 5/5 Sky W. 6 months ago on Google • 2 reviews
    Rainbow City is amazing for babies and toddlers. We hired out the venue for my sons 5th birthday and the communication with Raymond (owner) was excellent. My son wanted an avengers theme and they had set it up beautifully. My son and his friends had a blast and had the entire venue to themselves. I couldn’t have asked for a better party for my son. Thank you again Raymond and the team at Rainbow City 😊
    1 person found this review helpful 👍

  • 5/5 Belinda H. 6 months ago on Google • 2 reviews
    We visited Rainbow City for the first time a few months ago after attending a 6th birthday party and was very impressed with the space. It provides the perfect play area for young children as the size is not too overwhelming, it doesn’t get too overly crowded and it’s easy to keep an eye on them. We decided to have our son’s birthday party here and was very happy that the room was generic which allowed us to style it to the theme of our party. Raymond and the staff were very friendly and accommodating, constantly checking that had everything we needed. The kids had a wonderful time and we are looking forward to visiting again soon as one our guests felt the same and are now having their child’s birthday party here as well! I would highly recommend Rainbow City for both parties and play!

  • 5/5 Desiree G. 1 year ago on Google • 2 reviews
    We had our son's 1st Birthday at Rainbow City and were very pleased with how everything went. During the planning and preparation stage all my questions were answered clearly and within a reasonable timeframe. We were able to bring in our own decorations and the food portions for the kids were very generous. The adult platters were also delicious. The food was of good quality and freshly prepared. The staff were very accommodating and helpful on the day. The centre is clean and the kids who attended had a blast. The allotted time just flew right by. We highly recommend Rainbow City for kids parties and look forward to returning to the centre for another play.

  • 5/5 Karolina B. 3 months ago on Google • 2 reviews New
    My partner and I we threw a party for our 4 year old. It was such a success! Rainbow City is a great place for little kids to run around and burn the energy off. Place is on the smaller size but it's enough. You can sit down, have a cup of coffee and enjoy a little break and sit pay attention to your child. We chose a Rainbow Party package. The room was beautifully decorated, there was heaps of food and snacks! Our guests didn't finish it all, as they had too much fun. It was easy to communicate with Joan, if I have any questions or needed something, like cake candles, she was always quick to reply. Lots of our friends they'll be back with their little ones as they had so much fun! 100% recommended.


Call +61 7 3290 0434 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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