Residences at Lakeside image

Residences at Lakeside

Apartment complex Condominium complex Leasing service

One of the Most Reviewed Apartment complexes in Lombard


Address

830 Foxworth Blvd, Lombard, IL 60148

Website

www.residencesatlakeside.com

Contact

(630) 352-3032

Rating on Google Maps

2.40 (275 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 7 PM
  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 7 PM
  • Saturday: 10 AM to 5 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: office (38) unit (20) month (18) apartment (18) time (16) maintenance (16) rent (15) property (15) lease (14) called (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 dimitar d. 1 year ago on Google
    1. See the appartment you'll be leasing before you sign, not a model but the actual one. When we got the appartment we saw it is in way worst condition than the model they showed us. 2. Ask about the additional expenses. Our appartment from $1,585 is actually $1,820 a month. Also if you plan to stay here for more then a year, plan $500 a month increase. Our lease agreement renewal came for $2010 plus additional expenses. Ok, you'll make it with what you get. But also be advise that they will not notify you when someone will enter the appartment. We have seen on the cameras someone enters the appartment and called management, they say it is from mainenance and see pictures to what we come home to. It has been it have been two months and no one from office is answering their phones. And no one comes to fix it. They just enter the appartment make a mess and leave. We had to clean the floors so many times and they did not stop until we called Lombard police department. Left many voice messages and emails to no avail. This place went thru 5 building managers in 10 months. Friendly advise avoid while you can!
    64 people found this review helpful 👍

  • 1/5 Jason B. 2 years ago on Google
    You should consider homelessness before agreeing to live here. I rented their 2b2br highland apartment at 1676 per month (including $35 pet rent and $2 'convenience fee' for paying online). Of course, I expected there to be other fees and utilities, but the actual reality for what those expenses would be was ridiculous. I paid $3,734 for initial rent, pet fee, admin fee, security deposit, and other 'activation' fees before I moved in. Each month, my roommate and I were charged between $90-120 ON TOP OF RENT for utilities including water, pest control, grounds keeping, 'utilities', trash, and electricity for the building itself. Note, that electric, AC, and heat for the unit are not included in this amount. The apartment sported two heat/a/c units, one in one bedroom, and one in the living room with a vent into a bedroom. Our electric bill varied between $80-190 during the year, with the highest being almost $190 during the winter for trying to keep the apartment warm enough to wear layers. The total average monthly cost to live here with just the core costs is between $1900-2000. This does not include Wifi! I lived here for 1 year, and the cost of rent would have increased from 1734 - 1,950 for the following year! Cost aside, any time I had a question about my bill, a maintenance request, or any other form of correspondence regarding Residences, all of my emails were ignored, and MAYBE 1 of 10 phone calls were answered. The only time I was able to speak to someone about anything was when I went into the main office, if anyone was there. Their phone answering system listed their hours as open until 6 M-F, but if you called or showed up any time after 5 (or 4 on Friday!) no one was available. Any time I brought up my concern for the lack of correspondence, I was told that they were 'short-staffed', and they were constantly swamped. I empathize with the employees in the office, as they constantly seemed overworked dealing with disgruntled residences. They did not seem to have the resources needed to answer questions; they could not waive fees or adjust account balances themselves, could not provide an itemized list of expenses being billed without the property manager. As a resident, you will not have the ability to see what you are being charged for in the Residences Portal, and if you accrue a balance of something on the account in the middle of the month you do not receive a notification. One month, I received an eviction warning on a piece of paper taped to my door for utilities that were not paid 10 days after the 1st of the month. I pay my balance in full each month (barring a discrepancy with the amount), and the utilities for that month were not added to the account until after I paid the balance. I received NO COMMUNICATION THAT A BALANCE REMAINED BEFORE HAVING A NOTICE TAPED TO THE DOOR. $300 of late fees were added to the account, which were waived by the office staff after reviewing the incident. Maintenance members were friendly, but never wore masks in units when answering maintenance requests. They never called ahead if you listed you had a pet and needed to call, and often tickets were not answered unless you followed up in person in the office days later. At the time of this posting, Residences has a 2.7 average review. I will update this post after receiving my security deposit (if that happens, the reviews aren't promising!). I would not recommend Residences to anyone for any reason, and I hope that this review will encourage you to find residency elsewhere!
    33 people found this review helpful 👍

  • 1/5 Jalen F. 1 year ago on Google
    My fiancé and I have been here for 2 months and we've already experienced much of what the reviews mention. ignore how cheap the rent is, they'll find a way to match the places that are actually worth $2300 a month in this area. First, wrongfully charging us: We've been getting charged an extra fee because they claims that we don't have renters insurance "per their records". We provided the documentation before moving in, nothing has changed in 1 month, yet now we're being charged. We reached out to both the main office and corporate over 2 weeks ago, crickets. Second, it's also been almost 2 weeks since we placed a work order to have our microwave fixed/replaced. Third, we still don't know anyone's name in the office except the lady the moved us in. Anytime we call, it's always "call 15 times because no one answers", and then when someone does there's no customer service. There are several other issues worth mentioning, but the other reviews describe them better. EDIT: It's so sad because the place has so much potential as a complex. The complex from an living standpoint is pretty good. The community is nice, pet owners are fairly responsible and respectful or spaces, etc... The staff and their policies are what's making the experience so much worse.
    28 people found this review helpful 👍

  • 1/5 Terese D. 2 years ago on Google
    Not only was I charged a crazy move out cleaning fee, they sent my final bill to collections two months after I paid it in full! The management never reached out to me for an unpaid balance, and I only found out when it showed up on my credit report. When I called the office, they sent me a California phone number that never picks up or responds. Management is awful. I was a respectful resident for four years with no history of missing bills, and there was no loyalty on their end to work with me to remedy the situation. I can’t believe they sent a paid bill to collections. Whoever made this clerical mistake should be fired. In addition, there was a six week period last summer where our entire building was infested with drain flies from an abandoned unit. They were constantly in our food and landing in our drinks, and it got so ridiculous that we stopped cooking in our apartment altogether. The originating unit was fumigated, but the office did nothing to help the other units affected. We killed hundreds of drain flies in our apartment. On the plus side, the maintenance people are wonderful. The complex is very dog-friendly and the in-unit washer/dryer is a great feature. However after this collections agency fiasco, I will never recommend this complex to anyone.
    28 people found this review helpful 👍

  • 1/5 Nolan P. 9 months ago on Google
    DO NOT RENT HERE, trust every other review on here. First, look at all of the fake 5 star reviews that are posted on the same day, and always get a response from the owner. This has been the worst rental experience of my life, and I've been in some questionable landlord specials while in college. The buildings are all very old and beneath the fresh coats of paint and new counter tops, they are in need of serious repair. Furthermore, my unit had a large black mold problem. Living here made me and my GF feel tired all the time, and we had maintenance come out once a month to spray the mold living on our AC unit. As per the lease, you are supposed to report mold if its on a porous surface. After spraying a few times they refused to replace the drywall, instead spaying it with bleach and then having to come back again. The tap water coming out of the sink in the bathroom smells like sulfur as does the washing machine. The water heater broke at one point and leaked water all over the floor, and the cut rate plumber they hired left soaked drywall behind the water heater, leading to more mold. Throughout my lease, the painted over the tile in the shower/tub started flaking off. Please do not live in building 810. City of Lombard is very friendly, but unfortunately there is not much they can do, but they are sick of this place too (give them a call and mention this place). In May 2023 there was a shooting at one of the units, and the police/ambulance are here at least once a week. On move in, my unit was NOT cleaned by the previous tenant or even property staff. There was dust/hair everywhere, stickers on the walls, toilet stained, just gross. The property manager did apologize, but had a cleaning person clean ONLY the bathroom for us on move in day. The next ordeal was a week into my lease, I had a 30 day eviction notice posted on my door by Dupage county. Going to the office revealed it was due to a clerical error on their computer system due to the prorated rent for the first month, just wonderful. The office is terrible, it's just a revolving door of people who don't know anything and aren't trained in even basic customer service. In the 12 month lease I rented here from July 2022 to July 2023, there were at least 3 different property managers. They do not answer the phone, always seem like they are annoyed, and will just agree with whatever you are saying, just to get you out of the office. I had to go to office to setup the Amazon locker 4 different times until someone actually knew how to set it up, 3 months into my lease. Otherwise I had to call Amazon everytime I got a package for the unlock code. As for the common areas, they are always dirty and smells like marijuana all the time. The parking lot is also a joke. On the left side of the main entrance there were 3 deep potholes you have to swerve to avoid with cones in them, and the light poles were burnt out, hope you can see in the dark. Even the new bowling alley has been broken for 8 months. The last ordeal that I had to deal with was upon moveout. I started moving to a new place a week before my lease here ended. I moved 90% of my things save for cleaning supplies to my new place, and had an open maintenance request for the flaking shower paint. When coming back to the unit to clean, we found the door was unlocked and all of our stuff gone. Maintenance assumed our unit was abandoned and stole our mop, cleaning supplies, and a couple of small things we still needed to move. After speaking with the property manager, the mop and cleaning supplies were in the Janitor's closet where they were going to use our stuff. The worst part is the location is awesome and convenient, but JRK (aka Two Coast Living) are putting lipstick on a pig and charging the rent of some of the newer apartments in the area + admin fee + amenity fee + whatever they feel like fee. The renewal letter came with a $200 increase to add salt to the wound of living here.
    27 people found this review helpful 👍

  • 2/5 Joy Loves B. 1 year ago on Google
    Not a person that often complains however, prior to applying/moving in, I never completed an in-person tour after multiple requests so never knew how the units looked. Work orders are never completed. Management is horrible never respond to emails. Balcony was filthy at move-in I even spoke with the maintenance manager, Victor directly pertaining to multiple work orders. Still never completed. Old AC units not getting cold. Inside the building always smells needs new carpet. Building 2 exterior is horrible garbage everywhere and dirty and horrible landscaping (no grass dirt patches). Getting 2 stars because of nice swimming pool, fitness center, and in-unit washer/dyer. A resident for less than a month highly considering constructive eviction.
    26 people found this review helpful 👍

  • 1/5 Jessica G. 1 year ago on Google
    For the bargain price of $2300 a month, not including utilities and always changing admin fees, you can have all of the fantastic amenities below. Management that never answers the phone and maintenance that is useless. Open exposed electrical outside. For added ambience it catches on fire. This wonderful feature was made possible because they decided cutting the power to live wires in the public walkway was unnecessary and some electrical tape would suffice. You won’t need to worry about pesky neighbors pulling the fire alarms, they don’t work on a regular basis anyways. Wishing you could have a fancy fireplace? They have you covered, just turn on your dryer. Multiple units have had dryer fires. Added bonus this place is so pet friendly that if you prefer not to have the expense of a companion animal, there are plenty of mice, cockroaches, or flies available for adoption. Frankly, this is one offer that you can’t turn down! Mice, are always available for adoption and both live and dead varieties are regularly on display in the hallways. If mice aren’t your thing, no worries there is a continual effort to attract a variety of petulance. Hate cleaning up after your dog? You’ll be in great company! Feces are available for your viewing pleasure in the hallways and everywhere outside. Do you want your kids to think they’ll have fun in the summer, but don’t actually want to do things with them? Residence at Lakeside has you covered there too! There’s a pool, but the opening is always delayed and is usually shut down for an additional couple weeks in the summer. Not a fireplace fan? No worries, the added benefit of water features courtesy of burst pipes never fails to surprise! Are you more of a plant person?? Units with mold are available at no additional charge. Do you have frequent guest and letting them in is a hassle? Residence has decided low tech is the wave of the future, just don’t have working locks on the doors to the building. Prefer being an introvert? The intercom system is designed specifically to give the illusion of working but actually doesn’t. With offers like this, this is one place I wouldn’t think twice about passing up!
    25 people found this review helpful 👍

  • 1/5 Shaik R. 1 year ago on Google
    The leasing office does not respond to your calls, voice mails or emails. Don’t fall for the pictures that’s posted on website, the apartments inside are very old.Maintenance is not good either. Just the leasing office is well renovated but the actual apartments are in bad condition. Broken door knobs , old AC and power outlets.
    18 people found this review helpful 👍

  • 1/5 Ryan T. 1 year ago on Google
    Moved out 4 months ago and still haven't received my security deposit refund. Waiting for the elusive lease manager to cut another check (if they ever sent a check in the first place...) I also had roaches in my unit while living there. UPDATE: 6 MONTHS LATER I FINALLY RECEIVED MY SECURITY DEPOSIT REFUND. Good luck to the rest of you. 2nd update: I come here once a month to read the bad reviews and find happiness in the fact that I don't live in this sinkhole of an apartment complex anymore. If you are having trouble getting in touch with the office, do what I did. Flood their phones, emails, and work order system. Show up at their clubhouse without an appointment. Write bad reviews on every website you can. Make a BBB complaint. Threaten small claims court. Show empathy toward the employees that have to work in such a terrible workplace for a terrible employer
    16 people found this review helpful 👍

  • 3/5 Pete V. 9 months ago on Google
    I went for a tour today to view a 1-bedroom apartment. I was scheduled for 09:15 AM. The leasing office was closed when I arrived. Called the office and I was answered by somebody who was not at the property. I was told they might be touring a guest. So I waited which was fine. 10:15AM when Kaeley showed up -- she was nice and all but you could tell that they were understaffed and overworked. She showed me the community amenities which I found impressive honestly. I liked the size of the pool and they also have bowling center, table tennis, average gym, package room etc.. Unfortunately, no 1-BR unit was available so she had me toured a 2-BR to have an idea. She asked me if I could tour it without her I said sure not a problem. I noticed that there were a few people waiting for tour. The leasing office and the community amenities I would say are five stars but the apartment buildings/units felt, looked and smelled old. Also, on top of the rent, take in consideration of the Amenity usage charge due monthly at $78 which includes amenities, parking, common area maintenance. I'm still contemplating whether or not putting an application.
    15 people found this review helpful 👍

  • 1/5 Amanda P. 1 year ago on Google
    I moved out almost 2 months ago and have been calling and emailing every week to speak to someone about my security deposit. No response to emails and when I can actually get a human on the phone, which is pretty much never, I get a run around of “I’ll tell my manager and they will call you back.”
    14 people found this review helpful 👍

  • 5/5 amanda b. 2 years ago on Google
    Great value and great people! I have lived in this area my whole life and you cannot beat the location of Residences at Lakeside for the money, especially with an in unit washer dryer. The community is diverse and very friendly. Absolutely pet friendly. There is even a group of dog owners who go to the dog park together on a regular basis. There are lots of families as well as this is in a good school district. Right off 355 and 88 so enjoy working wherever you like while remaining super close to the best shopping and restaurants the Chicago suburbs have to offer. If you are working remote it is nice and quite. Concrete ceilings/floors between units mean u almost never hear your upstairs or downstairs neighbors. Highly recommend!
    12 people found this review helpful 👍

  • 1/5 Zoya T. 1 year ago on Google
    Very very very bad experience with management. Lot of plumbing and foundational issues that do not get addressed until you go and yell at the management. Our kitchen sink over flowed for weeks and nobody came to resolve. Then the laundry machines flooded with someone's else's grime and detergent. Toilets would randomly foam up. My son got asthma and mold issues because of their lack of care for their residents. Would've given minus stars if I could!
    12 people found this review helpful 👍

  • 1/5 G 1 year ago on Google
    Update: It’s hilarious how they respond to a 5-star review that just came in, but refuse to address the people upset with their office. The person that gave a 5-star review clearly works for their office or knows someone that does. 2.5 stars for the win… Original Post: I hate to do this, but I am out of options. As a leasing professional myself, I find it very unprofessional that NO ONE ever answers the office phone. I have called quite a few times throughout the past several weeks with little to no response. When I finally got one person on the line TWO weeks ago, she had the nastiest attitude and informed me that she was far too busy to answer the few questions I had. I asked for a better time to call back and with more attitude she informed me to call them back in an hour. It was 4:11pm at the time. When I called back an hour later the office was CLOSED. It takes minutes to answer 4 questions, but clearly that is asking too much of the people working in this office. They also aren't inviting into their clubhouse. They have a sign on the door that doesn't allow anyone in without an appointment. How can one book an appointment, if no one answers their phones. The online booking system is probably useless if they don't answer the door either. Please update your office hours on google, so people aren't fooled by your hours of operation. This property is really pretty, so it's unfortunate that this office isn't run better.
    12 people found this review helpful 👍

  • 1/5 Aisha K. 7 months ago on Google
    Please listen to the reviews!!! Do not live here. I’ve waited a whole year to write this. I tried to make the best out of my time here since we were stuck in this lease. I am beyond grateful to have left this place. These guys were so deceptive. Having a nice office, gym, and pool - but the living areas were so awful. What they show you is completely different from what you get. Not luxury living at all. The staff here I have no complaints with - I felt like they really do try and I personally never had a bad experience with anyone working here. I honestly felt bad for them with all the complaints and issues they were dealing with. I’ve called corporate multiple times and nothing - This property is disgusting. So much mold!!! Hidden in the AC, underneath toilets, laundry, in the walls - we got so sick. I have two kids I have never had them be as sick as they were living here. My allergies and asthma - which have been dormant for years, started acting up. I had to use an inhaler almost every other day. This place is a health hazard. I’m thinking to report them, as are some other residents. leaking walls, popcorn ceilings which were peeling, etc they painted over stuff to hide things. Please do not rent here. Every person here I spoke to regrets it.
    11 people found this review helpful 👍

  • 1/5 John G. 2 years ago on Google
    Lived here while it was getting bought out. Maintenance use to fix things right away when I moved in, couple years later changed to weeks later being resolved. Issues that were fixed broke again too. Extra charges when leaving and no breakdown from their head office when asked for an itemized receipt. Head office was out of state. Staff at location was friendly, but everything changed once new owners came in and it was not the same, just problem after problem. Would not recommend.
    9 people found this review helpful 👍

  • 1/5 Sami G. 7 months ago on Google
    THIS PLACE IS A SCAM!!!! Terrible experience from the moment I moved in to now over a year moved out and still being taken advantage of from them. The building management is a joke and I suggest anyone looking at this place to save yourself all the future troubles and go somewhere else. I moved out last year and left my unit in perfect condition. Not only did I not get any of my security deposit back but they hit me with erroneous charges that I was never notified about until a creditor called me. I have great credit and never missed a payment and now have this on my credit report. I reached out to them in Feb 2023 trying to get an explanation and no one ever returned my calls. I then recently got very active in trying to get this cleared and have called them nonstop with no response. It got to the point I had to drive there to get an answer. Michael Hunt who is supposed to be the regional manager promised me back on Aug 28th that this will be cleared up in a week or two the most. Well here we are beginning October and still no update or response from the building. My credit still has this as being outstanding and now I am having issues due to their terrible service and the way they scam their residents even after they move out. Micheal explained these charges weren't correct and was going to fix it for me. It's been since Feb and I still can't get them to fix this. Save your money, save your sanity and make any other decision than moving into this trash building run by a terrible people who scam their residents. Trust me they will take advantage of you and you will never see your security deposit back and also have to pay for stuff they make up and hitting your credit so you can't move anywhere else.
    9 people found this review helpful 👍

  • 5/5 Samantha D. 4 years ago on Google
    I walked into this BEAUTIFUL new leasing building, I could not believe it! They have a freaking bowling alley and arcade games and an awesome gym! Dustin sat down with me and went over some rental possibilities for me for summer time. I am hopefully moving to Lombard for a new job. He found me a great 2 bedroom apartment that would fit my needs. I will be moving here as soon as I can. It was very busy in the office area when I arrived, but they did make time for me! I will be returning VERY soon!
    7 people found this review helpful 👍

  • 1/5 Danny L. 1 year ago on Google
    Not sure where to begin on my long list of grievances with this apartment community. First off the plumbing in these buildings is absolutely horrendous. A few months after moving in my entire apartment flooded due to a burst pipe in the apartment above mine. While the flood was happening I called the emergency maintenance number and was sent to voicemail. I had to call 911 instead. After this we noticed water stains popping up all over our ceilings and walls. The tap water smells like sewer water and tastes terrible. Beyond this the on site Management is extremely rude and do not respond to voicemails or emails. Absolutely the least friendly, unprofessional, and least helpful management I have ever dealt with. They are very nice to you when it’s time for you to move in/ sign a lease, but once you’re locked in to a lease they act like you don’t exist. Not to mention the management has changed twice since we moved here and every time I talk to someone from the leasing office it’s a new person. That’s not a good sign. The maintenance was a joke, we were without heat during the coldest months of the winter due to our window ac units breaking down. I would put in a request and have to wait 2 weeks for someone to come out and have it break down immediately the next day. I could keep going but my fingers are getting tired. I implore you DONT LIVE HERE, you will regret it. There are plenty of much better apartment complexes in the area for a similar price. You have been warned.
    7 people found this review helpful 👍

  • 1/5 Stacey H. 11 months ago on Google
    Went in for a tour and it was the worst idea! The online pictures are extremely fake. Drove into the lot and there was garbage overpouring from the dumpster on to the driveways, like it had been piling up for weeks. Why would you let that be a first impression? Walked in and received a very casual greeting. I came for a one bed, they only had a 2 bed to show, but I was suppose to get the gist. Fine, lets go. The agent took off like it was a race, trying to hold a conversation while almost running was not easy. Kudos for his healthy lungs. Got a short amenity tour, nothing seemed impressive, I was still thinking about the overflowing garbage I had to drive through. We raced to the apartment, it was very nice, noticed it was a model, can't trust those. I really wanted to see a real apartment. After we raced back to the leasing office....here's a catalog, goodbye. I asked if there were any rent specials. NOPE. The attraction to the building was the pictures and the rent special posted online. So both were fake. He didn't sit with me to go over anything, didn't even try to close a deal. I don't understand how you can ask for such a high rent and not even keep the place up. Good luck if you actually do rent here.
    5 people found this review helpful 👍

  • 2/5 Yve L. 11 months ago on Google
    Lived here for a year, was renting a 2 br 2 bathroom. When my lease can due, my roommate was moving out but we really liked it there so we applied for the 1 br 1 bathroom that was literally across the hall from our current door. I called & called, no one answered so I ended up going into the office where they told me it was available & to go ahead & apply online for the unit. I Payed the deposit & security fee just for them to contact me the next day to say someone else got approved for it & they could not refund my money. I ended up calling the BBB & got my money back.
    5 people found this review helpful 👍

  • 1/5 Terri B. 10 months ago on Google
    SO TODAY 6/22 the Regional Rosi lied and said she spoke with me Friday about my refund! BIG LIAR I spoke with KAelyn and she stated I was going to hear from Management on Tuesday it's Thursday I had to call. Now the regional Rosi stating she sent my payment on friday (LIES) should take an additional 10-14 days. These people are so unprofessional and a big scam! I didn't get the apartment which was back in April and they never returned my deposit for the place. They don't answer the phone and continue to tell you a Manager will call back but NEVER DOES!!! BIG SCAM! Very unprofessional, unorganized complex! almost three months later and they still have my deposit!
    4 people found this review helpful 👍

  • 4/5 Britnie M. 1 year ago on Google
    My family has been at this location for quite a while. We are pleased with the new management and their commitment to make our experiences better. We just upgraded to an larger unit. The manager has worked with us to make our experience smooth. We appreciate the change and improvements that are being implemented. Things are looking better and we feel that we are being heard. Keep up the great changes!
    3 people found this review helpful 👍

  • 1/5 emily H. 1 year ago on Google
    I scheduled a tour for a two bedroom and when I got there, the leasing agent wasn’t able to show me it but showed me a one bedroom instead. She said she’d email when the two bedroom is available to tour. It’s been two months and the units I want keep selling. I’ve emailed multiple times and haven’t gotten a response. I even called and the same leasing agent (who clearly hates her job) said she’d email me when the unit is available to see but again… still hasn’t reached out. Super annoyed because I wanted this to be my first apartment and was so excited because the building itself is beautiful and amenities are great.
    3 people found this review helpful 👍

  • 3/5 Tonya P. 6 months ago on Google
    First of all. They never answer the phone. It’s best to walk in if you can. So far, no complaints. I had a couple things that needed to be completed by maintenance. They did right away. The maintenance team is AMAZING! However, people walk their fur babies and do not pick up their poop. ITS EVERYWHERE!! It makes it hard to walk your fur baby(especially at night). The trash chute is closed with no reopen date. That is an inconvenience.
    3 people found this review helpful 👍

  • 5/5 Dawn M. 1 year ago on Google
    Residence at Lakeside has been working very hard and fast to get to all my work orders. The new office team as been awesome with helping with any needs or complaints I’ve had. Thank for all your understanding and hard work!
    2 people found this review helpful 👍

  • 5/5 Kenzeo M. 6 months ago on Google
    Ina, the new property manager is awesome. Has a sense of professionalism about her, she's courteous. We brought forward our lease renewal concerns with another manager but she was not helpful at all, wanting us to pay ridiculous amount of fees and raised our rent for no reason. We appreciate having Ina there.
    1 person found this review helpful 👍

  • 5/5 Jack B. 2 years ago on Google
    I have lived here for over 2 years now. The prices here don’t compare to the surrounding apartments you can rent here for the amenities and quality they offer. The upgrades they have done in the past year is icing on the cake. The office staff is great on providing updates on maintenance issues and or other issues that come up unexpectedly. The maintenance and cleaning staff are friendly and keep up with the grounds, common areas, and units. The parking here is almost never an issue due to the amount of spots they have not only in the front but also in the back of all the buildings. The workout room is not a bad place to workout either as they upgraded everything in there and ordered all new equipment although the gym is a little small it has all the essentials in it for anyone who likes to workout. I have never had any issues with my neighbors and they are all friendly and have anyone living here from collage students to families so the diversity in all the buildings is perfect for any family or person looking to live here. Also a big shot out to Dustin for always being understanding and willing to workout any issues you have while living here.
    1 person found this review helpful 👍

  • 1/5 M C. 5 months ago on Google
    I lived here for just over 3 years and I can honestly say, I'm glad I left. They will lure you in with a tour of a beautifully renovated show unit, amenities like an arcade, bowling alley and dog park, and they'll brag about the "2 million dollar pool deck" what they don't tell you is that that 2 mil would have been better spent properly renovating the living spaces and buildings, and the arcade and bowling alley are only open during office hours which are so inconsistent that you never know when someone is actually there. We took our tour during COVID so everything was digital on line, we didn't even get to see the layout in real life until move-in. When we arrived I could tell immediately that the "renovations" had just been steps taken to make the place look presentable. The cabinets were ancient and had new doors slapped on them, the floors and countertops were nice, I'll give them that. The light fixtures looked absolutely nothing like the model in the tour. The space felt cramped, and the carpets appeared old already. Some issues that were preexisting: There was a broken window in my daughter's room which took them two years to fix There was a large hole under that same window which had just been filled with mud and not fixed properly The sliding door in the living room had been installed backward and didn't lock properly. The unit had not been painted, just haphazardly primed. The railing of the patio was falling off. Over the course of the time we lived there we came to know of an existing plumbing issue (Pictures attached) which the property knew about, but never properly fixed, which caused our unit to back up and flood from the kitchen drains probably 2-3 times per year. It eventually got bad enough that Maintenance cut a 1.5'x1.5' hole in our living room wall and installed a "temporary" clean out on the pipe. (It was still there when I moved two years later). On the subject of maintenance, It was a fight just to get them out there. So much so, that I eventually bought my own drain snake and tools to handle the flooding myself since they either didn't want to come out and I would have to spend an hour convincing them, or didn't have the right equipment when they did eventually show up. The "amenities"- The washer and dryer were ancient, I had to constantly fix the start button on the dryer, at one point I found two dead birds on the outside of the drum because it stopped drying and maintenance couldn't figure out why, so I fixed it myself- turned out two birds had flown into the dryer from outside and died in it, hence no airflow to dry clothes. Be prepared to have any package not delivered by amazon stolen, and have no recourse with the property. There are seven cameras just in the office area and pool deck, there are none in the package room or the lobbies of the buildings to catch package thieves, and the management company has no interest in ever providing any. I asked. The dog park is at lest 80% asphalt so you can pretty much use it during spring and fall, any other time you'll burn or freeze your dogs paws. They say it is a pet friendly property but I've only ever seen 3 dog poop stations on the whole campus, people don't pick up after their animals so have a shoe cleaner on your balcony or porch because management does nothing to enforce picking up after the dogs. They have dog treats in the office but you'll be scolded for bringing your dog in to get one. On top of all the issues, be ready for sticker shock as they'll raise your rent 300-400 dollars every year and won't work with you even if you have significant problems with the unit, and you'll have no idea who owns the place from month-to-month because they change management companies and property managers so frequently. But yeah, they'll be super affordable that first year.
    1 person found this review helpful 👍

  • 1/5 gianna p. 10 months ago on Google
    Never lease here. It's way over priced, they will charge you for every little thing. The residents that live here will open up your packages/food and take what they want, and leave the packaging. The storage room will be ransacked, so don't bother trying to put your belongings in there. & On top of all of that, your car isn't safe!
    1 person found this review helpful 👍

  • 5/5 Mary L. 1 year ago on Google
    I have seen mostly negative reviews and am honestly shocked. I have been a tenant for only a month but I have found that the property manager has been very helpful at correcting issues upon my move. I have good neighbors and I love my apartment. The fact that it has no carpet, a washer/dryer in unit and it is very spacious sold me. I recommend this property for short term or long term. Ask me again in a year and I might have a different opinion but so far, I love it!

  • 5/5 Malvy sharamay Nava D. 1 month ago on Google • 6 reviews New
    I love the place❤️ excellent service, wonderful staff at your service and disposal, a family and pleasant atmosphere❤️🤗 highly recommended


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