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Oxfam

Clothing store Book store Thrift store

😠 Twice I have tried to donate to this charity shop. The first time I had large bags , parked and struggled in, only to be told by a lady that they are not taking donations today. I tried again last week only to be told by the same lady, they would only take donations if gifted aided. Naturally both t... People often mention shop,


Address

33 High St, Carshalton SM5 3AX, United Kingdom

Website

www.oxfam.org.uk

Contact

+44 20 8669 8453

Price rating

$ $$$

Rating on Google Maps

2.50 (14 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 3 pm
  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mimi M. 5 years ago on Google
    Twice I have tried to donate to this charity shop. The first time I had large bags , parked and struggled in, only to be told by a lady that they are not taking donations today. I tried again last week only to be told by the same lady, they would only take donations if gifted aided. Naturally both times , I walked over the road and dropped them to very greatful staff in the cancer research shop. Never again, will I donate to Oxfam.
    4 people found this review helpful 👍

  • 1/5 Carolyn F. 1 year ago on Google
    Oxfam refused to deduct money off a tea service yesturday . Oxfam used customer shaming in a charity shop . We asked for a reduction due to cracked cups . Our request was turned down rudely .When we got home there were a further three damaged one plate even glued together. We will be in contact today . Otherwise we will contact head office. Oxfam should trade in an honourable fashion .
    3 people found this review helpful 👍

  • 1/5 Jordan S. 5 months ago on Google
    This is probably the worst Oxfam shop I have ever been to, the staff were very disrespectful to my disabled son. I was coming in to donate and they were making fun out of his wheelchair, I could also hear them laughing in the back of the shop just after serving me and my son. OXFAM need to do more regular checks on their staff because they clearly don’t know the state this so called ‘charity’ is in!
    2 people found this review helpful 👍

  • 1/5 Melissa de w. 1 year ago on Google
    Drove here to quickly buy some of the bee range cups needed for the next day. Got stuck in traffic and when I arrived it was 5 min to closing(16:55). I ran to the door but sign already said closed. The lady inside behind the till just mouthed sorry. 40 min driving for nothing. You can at least quickly open the doors for one customer if it's still 5 min till your actual closing time.
    2 people found this review helpful 👍

  • 3/5 Harry L. 3 years ago on Google
    I have been here on numerous occasions over the years, and often find it to be a very useful shop, handily located in the centre of the village. The majority of the staff are lovely, though unfortunately on a couple of occasions, I have encountered a slightly unapologetically snooty attitude arising from a couple of misunderstandings, which is a bit offputting. That aside, I would recommend the place overall.
    2 people found this review helpful 👍

  • 4/5 Diane C. 6 years ago on Google
    Nice charity shop with plenty of bargains....I just wish the staff didn't stare at you so much when you are looking around,makes me feel very uneasy... it's almost as if they think you are going to steal something? But all in all a good shop....clean and tidy too.
    2 people found this review helpful 👍

  • 1/5 Paul A. 5 months ago on Google
    RUDE AND WITNESSED THEM ASKING PEOPLE TO LEAVE A BAD REVIEW OF THE SHOP NEXT DOOR ! MAYBE THEY SHOULD BE CAREFUL WHAT THEY ARE SAYING WHEN WORKING IN A CHARITABLE ENVIRONMENT
    1 person found this review helpful 👍

  • 2/5 Barry T. 1 year ago on Google
    Too much airport fiction.Everything looks pretty.Staff very fussy about what they take,you must phone first
    1 person found this review helpful 👍


Call +44 20 8669 8453 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping


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