Charter Place image

Charter Place

Apartment complex

👍👍 We have lived here for couple of years and this has been absolutely a piece of luxury living here. From the level of security, maintenance, tenant support representatives, peaceful environment, location and the access to literally everything just one step outside this place. We highly regard and ap...


Address

714 London Rd, Hounslow TW3 1BH, United Kingdom

Website

mycharterplace.co.uk

Contact

+44 20 3818 8220

Rating on Google Maps

4.20 (74 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 9 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nauman N. 2 years ago on Google
    We have lived here for couple of years and this has been absolutely a piece of luxury living here. From the level of security, maintenance, tenant support representatives, peaceful environment, location and the access to literally everything just one step outside this place. We highly regard and appreciate, the support of different people at the property, from cleaning to maintenance to reception to security to property management representatives. We have enjoyed every activity that charter place have arranged and organized including Yoga classes, cooking sessions, linked in for professionals and many other activities for kids and families. We never felt isolated during Covid and lock down. it is indeed a 5 star rating environment we get in exchange to our spending. Highly Recommended.
    4 people found this review helpful 👍

  • 5/5 Ashley R. 2 years ago on Google
    I’ve lived here now for 5 months and I’m really happy with the apartment so far, the entire build is nicely presented with great furnishings and the on site team here are fantastic. Sadly, we had a few instances where we had to call the maintenance team and all issues were resolved within 24 hours which is amazing. It’s clear the team put the residents first as feedback is always asked about changes and what we would like to see around charter place and it’s nice to see our opinions are valued. Plus, with it being pet friendly it’s adorable seeing the wide mix of dogs around the place
    1 person found this review helpful 👍

  • 5/5 Nick B. 1 year ago on Google
    The best place we have ever lived. The staff, the flat, the perks. Everything at this place has been fantastic since we've moved in, questions we have or anything else in that direction get answered very quickly. We would like to massively thank the staff for always being absolutely fantastic in all interactions, we have mostly interacted with (in this order) Alice, Gillian, Gareth, Davi, Yusuf, Lucy and Nelio. Across the board each one of them has gone above and beyond for us and it has made us want to stay here for as long as possible. The place feels like a community and during the monthly events you can feel this, people get along, people talk, it's wonderful. Thank you Charter Place!!
    1 person found this review helpful 👍

  • 5/5 Anna T. 8 months ago on Google
    What a lovely place to live! A lot of hustle and bustle! The area is close to all amenities. The South Western train station is just down the road. Only 1hour train journey to Waterloo. Transport is abundance in the area including the Underground. Charter Place itself is a wonderful place, with lovely and friendly staff. Especially Alice 💜and Sonia 🌟who have been amazing throughout my time here. Helpful, warm and friendly. Always fun having a banter with them. The flat I live in is enough for me and has high quality modern design throughout. The kitchen is stylish with integrated appliances. I even have a balcony for my little studio dwelling! I also love that they have outside social spaces to hang out in. Services provided like maintenance, gym and tenant social events are a bonus.

  • 1/5 Henriett M. 6 months ago on Google
    Misleading about the price on their website/personal meeting and the property availability. I needed to move in within a month and they had a free space after 4-5 months. If you don't have available properties don't lie on your website you have, additionally don't arrange a meeting, just wasting each other's time.

  • 5/5 vbsaladi v. 7 months ago on Google
    excellent chater team, Everyone has deserved 5 star ratings.Very good people and very cooperative people and helpalways.I recomend any one wants to take rent in charter place.Good luck

  • 1/5 Adarsha Y. 1 year ago on Google
    I am currently staying here. Council tax is high and there is no parking space available. You need to pay extra for parking if need. Rent is more compare to any house near by. Council trash collection is only weekly once after paying so much money.

  • 1/5 vipul s. 7 months ago on Google
    Very poor experience to start with. Maintenance is not working what they are supposed to. And responses are tepid. They get us to sign fixed contracts but haven't done their bit well.


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