1/5 A L. 3 months ago on Google • 1 review New
Extremely
disappointed
with
Ivy
Market
Grill!
A
very
busy
and
overcrowded
restaurant
with
adjacent
tables
almost
on
top
of
each
other.
It’s
not
the
dining
experience
you’d
expect
from
an
IVY
named
restaurant.
Hey
Ho,
as
the
name
suggests,
you’ll
feel
more
like
eating
in
a
market
place
but
with
a
staggering
bill
of
a
whopping
£50-£55
per
head.
I
sent
the
following
feedback
via
the
Contact
Us
page
on
their
website
on
5th
Jan,
almost
a
month
gone
by
and
I
have
not
heard
back
from
any
personnel
from
The
Ivy
Collection….
no
apology,
not
even
an
explanation!
Just
an
automated
email
acknowledging
receipt
of
my
feedback.
Guess
my
feedback
have
slipped
through
the
(Market’s)
net.
When
we
booked
online,
the
website
specified
that
bookings
for
7
or
more
people
are
required
to
select
from
the
Set
Menu
only,
therefore
we
made
a
booking
for
6ppl
instead
(one
family
member
had
to
opt
out)
with
the
intention
that
we’ll
be
able
to
choose
from
the
A
la
Carte
menu.
When
we
arrived
at
Ivy
Market
Grill
on
29th
Dec,
only
the
Set
menu
was
laid
out
on
the
table,
we
asked
one
of
the
servers
to
bring
us
the
A
la
Carte
Menu
but
a
little
while
later
and
to
our
surprise,
a
manager
(I
believe)
came
over
and
told
us
that
bookings
for
‘6’
or
more
people
can
only
choose
from
the
Set
menu.
This
is
‘not’
what
we
recollect
at
the
time
of
booking!
But
not
wanting
to
make
a
fuss
in-front
of
our
guests,
we
accepted
the
manager’s
request.
We
returned
home
and
double
checked
the
information
on
the
website
and
it
clearly
states
that
bookings
for
‘7’
or
more
people
(not
‘6’
are
required
to
choose
from
the
Set
Menu)!
We
felt
totally
cheated!
Not
only
were
we
unable
to
choose
the
food
we’d
like
to
eat
from
the
A
la
Carte
Menu,
we
had
to
pay
over
£300
which
does
not
include
drinks!
(£50
per
head
for
a
2
course
meal!!)
But
one
family
member
need
not
have
to
opt
out!
We
would
have
been
happier
to
pay
more
with
our
own
selection
of
food
than
feeling
ripped
off
with
a
£50-£55
Set
Menu!
We
have
visited
Ivy
Cafe
Wimbledon
on
several
occasions
and
enjoyed
the
food
and
atmosphere
there.
But
our
visit
to
Ivy
Market
Grill
has
put
a
damper
to
our
choice
of
restaurant
and
left
us
feeling
extremely
disheartened,
like
we
have
been
scammed!