A great professional service from start to finish from the company. I bought a timepiece from them last week and am very happy with price, product and service. At the store in Chelsea, Vanessa and Charlotte couldn't have been nicer and knowledgeable. They even took the links of my new watch saving me the need to go and get this done! Thanks for the help.

The service I was given by Vanessa was amazing as these days to have any customer service is a rarity these days unfortunately. She was polite, friendly and exceptionally respectful and wish all shops had people as such ! unfortunately some of my items were not accepted due to not having receipts (even though some of the jewellery was over 30years old and from the royal family in Nepal from my late auntie) so not sure why this was the reason so make sure you take receipts despite the time frame or unfortunately it will not be valued also my other items were given a higher value at a smaller pawn shop in Waterloo. But she made it a worth while visit besides the waste of time with my items. Thanks Vanessa and hope the company appreciate how you represent them as first impressions are sometimes the last as the saying goes ;) Also the shop opens at 9.30am and not 9am as Google states so don't get there too early lol For customer service I give Venesaa 5 stars but due to my experience with the above is why I have given 3 stars 🌟

This is my second time using Prestige Pawnbrokers. This time I went to the Chelsea branch where I met Eva again (originally met her at Gracechurch branch). Eva is amazing! I cannot express it enough. She is so helpful on the phone and when I attended the store she was super efficient. She is polite and such a lovely person to deal with. She always makes me feel so comfortable and welcome. Thank you Eva, you’re an asset to your team!xx

I had an outstanding experience at this pawn shop, and I want to give a big shoutout to Charlotte for her incredible assistance. The loan process for my bag was incredibly swift and hassle-free. She made the whole experience easy and stress-free. Thank you to the team for providing such excellent service.

I want to share my experience with prestige pawnbrokers as it was quite exceptional. Eva and Charlotte are very professional, they listen your situation and try to make their best to help you out . I needed some money to pay some bills and they manage to give me good prices for 2 chanel bags (22) Money was on my account the same day that I accepted their offer . Definitely recommend them their are pro and efficient…

Friendly and warm staff wi the excellent customer service to answer all my questions. Definitely introduce to someone who planned to made some space for the wardrobe.

Charlotte and Eva is the best one at This outlet I keep going there just to get the best service . And they are very fair and very friendly .

Eva was super helpful throughout the process, she was such a lovely person to assist with all my needs! 😊

Was a fast and seamless service. The price they offered was fair and everything was managed professionally and quicker than I expected. They have really great stock of timepieces and handbags also. Highly recommend if you’re buying or selling.

Absolutely amazing experience - team was extremely helpful and accommodating, despite the short turnaround. Extremely professional through out the entire process!! Will definitely be a repeat customer - thank you!!