3/5 Matt S. 6 months ago on Google
I
stayed
here
for
six
nights
in
September.
They
bill
this
as
a
4-star
hotel.
I
agree
that
the
entrance,
lobby,
sculptures,
chandeliers,
and
YOUR
bill
will
be
4-star
caliber,
but
the
food,
your
room,
and
the
service
overall
will
be
more
in
line
with
a
two-star
hotel.
My
room
(#625)
was
outdated
and
nothing
special.
The
bed
was
too
firm,
the
AC
in
my
room
was
noisy
and
leaked,
the
bathroom
had
stains
all
over
the
floor
and
around
the
sink,
paint
chipping
off
the
walls.
There
was
a
mini
fridge
but
no
microwave.
There
was
no
English
plug
adapter
for
the
outlet,
so
make
sure
you
bring
one
with
you
if
you're
coming
from
overseas.
Luckily
I
had
bought
one
before
my
trip
and
left
it
in
the
hotel
room
after
I
checked
out
for
the
next
person
to
use.
Bottled
water
was
provided,
but
I
didn't
drink
any
out
of
fear
I'd
get
charged
an
arm
and
a
leg.
*Getting
into
the
tub
to
shower
was
like
climbing
Mount
Everest.
There's
no
grab
bar
on
the
outside,
only
the
inside.
So
exercise
caution!
Housekeeping
made
the
bed,
emptied
the
trash
(but
didn't
provide
liners),
and
left
me
a
"clean"
stained
towel
in
the
bathroom
one
day.
Breakfast
at
this
hotel's
restaurant
was
bland,
20
pounds
for
a
continental
breakfast
of
bacon,
eggs,
ham,
rolls,
coffee,
and
Cumberland
sausage
(the
best-tasting
item
on
the
menu,
in
my
opinion).
My
room's
view
could
have
been
more
spectacular.
Instead,
it
faced
another
hotel.
One
positive
about
the
hotel
is
the
location.
It's
a
stone's
throw
from
the
Gloucester
Road
Tube
station.
I
had
no
issues
with
the
front
desk
staff.
Check-in
and
check-out
were
relatively
seamless.
Overall,
the
hotel
was
very
overpriced
for
what
you
get.
For
six
nights
I
paid
the
equivalent
of
what
most
people
have
for
their
monthly
mortgage!
Then
again,
London
was
very
overpriced,
so
I'm
unsure
if
this
hotel
is
a
"bargain"
by
London
standards.
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