Absolutely disgraceful the way they treat customers, they ban you without explanation falsely accuse you for something you never did or requested.miss-inform you. All he time, Management skills by manager's are extremely poor, decision making an absolutely below zero. having recently visited the casino I looked around it's a nice casino much improved but, standards of customers that attend is really bad people come in with tracksuit bottoms hang around tables just watching other people gamble, you also get local delivery drivers coming in sitting down waiting to pick up deliverys whilst waiting for their packages from shops with in Westfield. standards have dropped. Comparing it to casinos in west end are far to much better.

The casino is good but not as good as it used to be. Was not getting the best vibes from one female bar staff member which was unfortunate. I did not have my membership card and she would not provide the members discount. Poor showing when they can verify details on the door and at the tables and yet seemingly not behind the bar. Just a bit frustrating. It's a casino...you make money...55p off a beer makes a customer smile and could make them come back. I will think twice after my experience. Shame.

Huge Casino, very nice interior, free hot drinks, clean. Didn’t expect such a good casino in Stratford Westfield but it was great… even if I did lose some money haha

Nice clean casino, very quite during the afternoon, hardly any tables open but there was plenty of friendly staff to help with our questions. More people playing poker and the slot machines than main casino tables. Located in the shopping centre.

As a poker player, I can often spend 8hrs+ on a session, grinding into the early hours... especially if I’m playing in a Main Event Tournament. My gripe here is their VERY limited menu after 11pm… just a toasted sandwich and crisps… which isn’t even that great... very stingy on the ham! This is my local casino, but I much prefer playing at the Vic as they still offer a great choice of food even at 1am! Same with Hippodrome where one can have a Roast Duck Rice, Won Ton noodles or Beef Ho Fun at 3am!! Empire also seem to be following, with their due to open 7th Cat Restaurant. Aspers are so far behind…

Having a great time lovely welcome lovely food ... short haired blonde women tells me i can't order any more drinks ! Lol guess she was annoyed I wasn't psing away money gambling. Got an intimating bouncer too to make me feel uncomfortable.... from 5 star to zero well done!!! [Update 21/6/22] Love to understand the rational behind I was thought to be drunk! No violent behaviour nothing but politeness to Staff but treated like a hobbo thanks Telling everyone I meet to AVOID No wonder the place is empty !!!!

Great atmosphere, security a lil moody, staff are ok. Beers are cold & nice. Drinks slightly on the steep side. Loads of space but not enough table games. Roullete tables can get congestive, u might have to wait a while for a seat to play poker/ blackjack. Live music is brilliant.

Built a casino next to a stadium that holds sporting and music events, but won’t let you in if they can smell alcohol on you… happy to serve it to you upstairs until the point that you’re paralytic though. Pure greed, nothing else. Weirdly I have status with Grosvenor and never had an issue though, oh well… Aspers loss!

Came here multiple times. Actually a good casino and a good experience. However, on my most recent visit when initially going to enter the casino, I was told by the security man that I was intoxicated, despite not drinking at all that night. To be fair to the bouncer, he wasn't horrible or rude about it but I couldn't understand why I wasn't allowed entry when I hadn't even had a drink. Multiple people were with me and could see I was fine. I'm not sure if my generally happy personality was misunderstood for being drunk? However, we was told to go and get something to eat and come back to the casino 30 mins later to be able to come in. We did exactly this. The bouncer had changed at this point but he was very friendly and I had no issue entering the casino on return 30 mins later. Generally things worked out in the end and had a good rest of our experience but was disappointed by the initial questioning. I am expected to enter the casino like a robot? I feel like if I'm having a laugh and joke with friends this gets interpreted as being intoxicated. Hopefully this was a one off but I don't want to be spending money on food outside of the casino before I can enter each time in future...

Just had an experience where as a customer, was shouted at by a supervisor for having my phone near the tables. Brings me back to being in highschool. Really unpleasant experience, was very embarrassed infront of hundreds of people. Constantly was shouted at despite attempts of disengagement by not replying back but supervisor thought it was a form of being rude. Did not expect to be treated as this, if they treat their customers like this, god knows how they treat their staff members. Really disgusting experience that one should never experience ever.

The rooftop bar is a bit sad. Without a lot of nice atmosphere. The music is nice and the drinks are affordable

Great framing shop. Amin is a proper craftsman and artist and will give you an excellent service while looking after your art. This shop does much more than framing. Restoring, cleaning, buying and selling. Barbara and Amin are also super nice.

I love this casino. Always saving my nights. There is a nice place to eat quickly food.. and have some nice drinks. I recommend it. I know people go for gumbling, but I like there to enjoy the restaurant/bar athmospefere. Dont forget your passport or ID. They wont let yu in without it.

Fairly decent casino. Free hot drinks. My favourite thing is they have Heads Up Texas Hold’em which I have not been able to find anywhere otherwise of North America yet besides Aspers. Only negative is they are super strict on phones at the table which I’ve never experienced before. Even if you swivel your around just to send a text and face the other way you get a warning. Seems a bit extreme.

Great place, for past time/ slot machines all sorts of gambling, bar and restaurant. Mini Las Vegas environment. Free live show on Friday and Saturday nights whilst you drink your favourite beer or cocktail

A very strange place with no atmosphere, I'm hoping I went on the wrong night but it was almost ghostly. Some light elevator music or Kenny G would make a huge difference. £11.50 for a rum & coke means they won't be seeing me again

Full of fun.. u have h&m ,m&s .. wait rose.. boots ..super drug...argos..currys lovisa.. Swarovski..crispy creme.. diechman.. sketchers.. Zara.. men kind novelty..entertainer.. popmart..smiggles.. massage centre...costo..wide..food court.. Starbucks.. tk maxx..Rolex.. adidas.. JD.. sports direct.. wagamama.. North face.. agara.. karakchai shop..

Nice ambience and mood,Good place spending weekends

Shockingly bad poker room. Two hour wait for a cash game. And right now, 80 players signed up for the tournament, but they only want to open four tables. Which means that when I finally get my seat, after the break, I'll have five big blinds. That's not poker mate, that's flipping a coin. I appreciate that replied. There was a lot of staff on duty but none for tournament dealers. It was a miserable tournament without any chance to properly play poker. The cash games got a lot better around midnight, so I will give these guys one more go, to see if they've sorted out their staffing issues.

One of the best experiences I’ve had. While everyone was busy shopping at the shopping centre, Aspers was such a good escape. Didn’t win a lot, only because I am a sucker but great food, courteous team and overall a very friendly and great place to be at.

"Aspers Casino in Westfield Stratford provides an excellent atmosphere for gaming enthusiasts, complemented by a sophisticated crowd. My game of choice here was blackjack, and I found the odds to be on par with those at Grosvenor. With Top3 payouts ranging from 90:1 to 270:1, 21+3 at 9:1, and Pairs between 5:1 to 30:1, there's a decent potential for returns. The ambiance, combined with the gaming options, ensures a top-notch casino experience. Highly recommend for a night of thrill and excitement!

Good atmosphere, It is great when they do free promotions to win stuff. ID is required on entry if you don't have a membership card. You can get a free membership card at Reception. Inside are many slot machines and gaming tables. They have a pub restaurant named Tanzibar at one end. On the opposite end, there is a bar which hosts live entertainment at the weekend.

The service I received at the bar in this venue was disgusting. Not only did the manager and the security team intimidate and bully my friend for having his leg on a chair (whilst there were other men in the venue sleeping with their feet on chairs who were not told off) but when I alerted both the manager and the team members on shift that I had seen a mouse running across the floor I was told that “it’s hard to control in a venue this size so it is what it is” .. I work in a similar industry and I know this is complete rubbish. I am absolutely disgusted by this comment alone and you should not be eating from an establishment that has mice running around and is clearly not an issue for the staff that work there. Absolutely appalling service.

Enjoyable Saturday evening, came here on a whim with my partner after not visiting for many years. We are not frequent casino players but just wanted something fun to do at the weekend. Tried our hand Blackjack. Suki our croupier made us feel welcome and made the evening very enjoyable with his humour and even explained some of the rules we were unsure of. Unfortunately when Suki left the next croupier was very abrupt and rude so we left. Table service could be improved as hard to find a waiter to serve us at times. Clean venue and staff 8/10 in general.

Went to play some slots. The place seems pretty quiet, almost too quiet and not buzzing like in a Vegas casino. Make sure you sign up to their loyalty programme, gets you discounts on food straight away. £1.50 fee at their cash machines so bring your own in advance. You can use your debit card for no fee and put money on a play slip which you can in turn use in the machines but it's £100 minimum. Pretty good selection of slots and new machines. Sad you can't play slots for less than 40p and their max bet is a whopping £5! So, your money doesn't buy you fun for a long time, unless you can afford to sit there making £5 bets in the hope of winning the 10k or 20k jackpot (not their fault jackpot is so low this is due to max amounts set by the government for their B1 machines). Slots display actual balance in £ not credits like many other places and have a bizarre system where you first put money in then it transfers from the "bank" to your play account in batches of £10. The place is a bit dull but okay for a quick trip with your friends to just gamble a bit. Table games looked good and poker room was very popular. No craps and no keno. "Free" coffee and soft drinks and bar menu was exciting. Bar also had food and you could sit down and have a civilized meal, very nice. Loyalty programme okay - note when you sign up on the day they give you a 500 point sign up bonus but you can't use this until the *next* day (clever). Clean toilets, several places to just sit and chill. My overall verdict is: For slots think twice and get on a plane to Vegas instead. For table games, go with a few friends and just do minimum bets and have fun. For poker, join a tournament if you are any good.

First time visit. Usually go to the Hippodrome casino. Not too bad but waited a very long time to get served for drinks. Quite a small place with some nice features. Would return but not in a rush.

Aspers casino is amazing,opens till late.. Don’t get confused you need to use lift when coming from outside…

Lovely staff and sleek, smart casino. Oddly no blackjack tables were open so in the end we didn't play. Also very surprised that you can't buy whisky neat - it has to have ice or water according to the welfare manager. As a Scot I was seriously unimpressed, particularly given the high end offerings they carry. I wouldn't dream of putting water in an Ardbeg 30 year, especially as it would be £50 for the pleasure. I understand the concern over drinking but that just doesn't make sense.

Bet higher for better wins. Love the games and machines. Such a great casino for the UK