Costa Rica with Ilama travel was a great experience. Travelling with my 7 year old son and husband and everything went to plan. Great itinerary to see alot of the highlights of the country. Collection from the airport and transfers all on time and in nice a/c vans or buses. Problems that occurred while there were quickly resolved. Eg our bus got a puncture on the way to the boat transfer to torteguero but it was mended and we were back on track with in the hour! Hotels were nice and a good standard, I particularly enjoyed Arenal Manoa in La Fortuna and Parador in Manuel Anonio. The recommended day trips were generally good but we did organise some alternative ones to fit with our family requirements. Would definitely book through Ilama travel again

I have no hesitation in highly recommending Llama Travel. We were booked to travel to Peru and the Galápagos Islands with Llama Travel this month, April 2020. Unfortunately, because of COVID-19 our holiday had to be cancelled. Llama Travel handled the cancellation process exceptionally well, keeping us well-informed throughout by telephone and email. They offered generous options to rebook for a later date but unfortunately we could not commit to future travel and requested a refund. The refund, despite the clear financial strain upon their resources, was provided in full and within 14 days. From initial enquiry, through booking, provision of travel documentation and the cancellation process, Llama Travel has provided an excellent service. Should we be in a position in the future of being able to travel to Latin America, Llama Travel would definitely be our first choice. .

Organised an amazing solo tour across Ecuador and Galapagos

From the moment we booked our trip to Peru we had an excellent, friendly and helpful service from LLama Travel. Everything was handled in an extremely efficient way and gave us great confidence travelling to a new part of the world for us. This service continued throughout our trip with local staff Condor Travel. With three internal flights and various tours , it all went like clockwork. We have nothing but praise for all staff that we encountered and would have no hesitation in recommending Llama Travel and using them next time we venture to one of their destinations.

Llama provided a superb, highly personalised and professional service. Everything for our trip to Peru was perfectly organised, and tailored to our preferences. The team was knowledgeable about all the options available, down to the fine detail, and were patient and helpful in answering all of our questions. We were well looked after throughout our holiday. The holiday itself was truly a wonderful experience, packing in a varied and fascinating itinerary, led by expert guides and with plenty of flexibility also to do our own thing. Worth every penny. Our sincere thanks to the team at Llama.

We would like to convey that throughout our holiday planning process, from our initial enquiries in November 2019 to resolving the cancellation, we have been impressed by the way Mari and your company has handled matters. On every occasion our queries were answered swiftly and we were kept up to date regarding alterations to arrangements. We appreciate these are difficult times and when travel to Latin America opens up again you can rest assured that your company will be our first 'port of call' to discuss our travel plans. We highly recommend Llama Travel for the professional way in which they have dealt with all aspects of our trip. Thank you for being fair having just received a cheque in full refund of our holiday. Best wishes for the future Sue and Nick Roberts

Extremely helpful planning our trip and always answer our queries, we found the quote for our holiday competitive. So far do good, I'm sure our holiday will live up to our expectations.

Excellent small group tour company. Everything went according to plan and prices are very reasonable. Particulary like the ability to add excursions to suit your preferences.

From first to last a truly first class experience. All of the staff that I dealt with over many months were so professional, knowledgeable, patient and so helpful. Response times were always very quick. Nothing was ever too much trouble. The holiday itself was faultless in its organisation at every stage. The representatives and guides in Costa Rica were all outstanding. Importantly too, terrific value for money. I can not recommend Llama highly enough and would have absolutely no hesitation booking with them again. 100% delighted and satisfied. A wonderful holiday in a beautiful country.

I would just like to publicly thank Graham and the Llama Travel team for all their hard work in this trying time of COVID-19. They have been amazing in helping me re book my trip for next year and the refunding process. I would not hesitate to recommend Llama Travel on their customer service alone. Here's hoping that this time next year I'm leaving a review on my trip to Peru.

We had such a good time in Costa Rica we are about to sign up for another trip to Japan. Staff very knowledgeable and approachable. Happy to recommend this company.

Went all around South America in 2019 with them - trip of a lifetime very friendly helpful staff

Absolutely brilliant tour operator who allowed us the holiday of a lifetime. Other than remembering to pack and turn up at Manchester airport with our passports, everything else was taken care of. We did the extended Delta safari taking in Cape town and Zimbabwe. Couldn't fault anything about this trip and llama travel had everything sorted out for us. Can't recommend highly enough

Fantastic experience with Llama Travel the initial enquiry to booking was seamless. Travel and organisation in Peru was faultless cant recommended highly enough - it was the BEST holiday we have ever had- no hesitation in recommending - you won't be disappointed

Had a magnificent holiday in Peru this year! Llama Travel were brilliant. Absolutely everything went to plan. Flew to Lima and stayed in a brilliant hotel Casa Andina. Lovely room, exceptional food great service too. Had a day in Lima then flew to Cusco everything was organised to perfection. Had free time on Cusco such a lively/energetic and friendly city. Did Machu Picchu, Ollytambo and other tours all so brilliantly organised. Returned to Lima to fly home with another chance to investigate the city. Meals were brilliant, transport was well organised, hotels were brilliant with lovely staff...…. could not fault the holiday. THANK YOU Llama Travel for an absolutely brilliant experience. Mrs J Hall MInstP., CPhys.

Unfortunately our trip to Peru was cancelled due to Covid19. We therefore were unable to experience the quality of the tour itself. However, Llama Travel provided a relatively prompt full refund while sorting out all of the local bookings at their end. Given how other travel companies have been handling this situation, Llama Travel are to be commended and I have no hesitation in recommending them as a quality travel operator.