Firstly walked in and had no acknowledgement from staff, I understand they were on the phone but they could have still given a signal. Instead we had to stand waiting for ages just to be told we can't go swimming because the pool closes at 3:20 (it was 3PM), and we should have booked online. No details online about swimming times, and all information suggests you can walk in. We didn't even manage to see the swimming timetables unless we actually went to book a session. No offers from staff to book us into a different session at all and quite frankly the woman at the desk spoke to us like we were petulant children and should know this information. It's not even displayed in the leisure centre so it's not exactly obvious. Honestly just an entirely off putting experience from start to finish.

Absolutely disgusting. They have changed the swimming pool for lane swimming. Keeping half the pool open for the public and half the pool for lane swimming. This means lane swimming only gets one lane. There are 3 lanes for slow medium and fast. Also now allowing 12 swimmers in each lane. Who in hell thought this was a good idea. The slow lane is meant to be for slow swimmers of various swimming speeds and disabilities. Now there is absolutely no room to overtake if you are stuck behind a really slow swimmer. Who on earth thought this was a good idea. This is not what we signed up for. They just changed it without telling any members. I will be cancelling my membership with you.

I took my Sons swimming on Saturday. We had a great time and the boys loved it. Would recommend to every family. The only thing I didn't like was the changing rooms are so small!!! Trying to get myself and a 2 and 6 ready in a small space was very difficult and cramped!

We came here for the very popular antique and collectors fair. It's packed with over 140 stalls selling a variety of antiques, vintage, and memorabilia to suit all tastes and pockets. Parking is free, small admission price. We bought a few things today. It's worth a visit.

Not recommended, paid for children's Gymnastics class via direct debit, teacher did not show up for classes, no communication so arrived to find classes cancelled. And then told money will not be refunded - as cancelled classes within the terms and conditions.

Crooklog Leisure Centre has gone downhill since the new manager I believe her name to be Charmaine has taken over I do not recommend anyone to come here. I've noticed lifeguards being left on poolside for multiple hours with no break, which is extremely unsafe for both customers and staff. However, I must say that the employees who work there are fantastic. It's just a shame that the upper management isn’t taking into consideration how the new changes are not positive.

The worst gym I have used! I can’t recommend anyone join them for the gym. The charge an absolute fortune for monthly membership but don’t make it worth it. In this place if things break, don’t expect it to get fixed fast. You’ll be waiting at least a few months. The fast track entry has been out of use for about 5months. The upstairs Smith machine was out of use for about 3/4 months. When asked when it was getting fixed, they said they had the part but was waiting for an engineer to come and fix it. The upstairs changing room are horrible. They stink of p**s and are filthy. It never has hand wash. I’ve complained to the cleaner and the reception staff a few times. But complaints always fall on deaf ears. Honestly, for the gym this really isn’t a nice place.

I’ve been a member of crook log for a few years now however I’m getting more and more frustrated with the service provided. The staff seem uninterested and unapproachable (quote from the receptionist “I just don’t care anymore”) after we had problems scanning in. She genuinely didn’t care and was very unhelpful and rude 😂 Booking swimming sessions on the app is a big faff and then the lanes are ridiculously narrow with half the pool not being used for half the session. Staff seem unprepared when it comes to setting up the lanes and they get over-filled which shouldn’t be possible as you have to book sessions. The leisure centre itself is clean and the pool is a decent size when you actually have the space to swim in it. At the end of the day, not really worth the membership anymore!

I am very disappointed to see a pieces of food near the medium swimming lane not being cleaned for the third day. This indicates that the floors are not being cleaned or at least swept every day. Bunches of hair and other dirt are seen in the water. It’s the same story with the gent's WC. The toilet seats are in such a state that one must be brave to sit in them. I wonder how soon people will start experiencing health issues, such as serious stomach bugs, due to such an appealing level of cleanliness. This should be reported to the HSE or the local authorities to invite them for a detailed inspection. Also, a two days after I left this review, despite paying a whole year subscription for using the swimming pool, my booking app which I suppose to use every time I plan to use their facilities, stopped suddenly working. I was told by the receptionist that this is due to not scanning my bar membership code in the entrance. That's funny, because the gate system is unlocked all the time, allowing anyone to enter their facilities without any verification. Am I being penalised for leaving a negative review? I will keep observing all closely. A dodgy things are happening here.

Took my grandaughter of 8 months after previously phoning to check small pool was free , when arrived and after changing was told small pool is not available and stayed unused for the next 45 mins , asked 2 members of staff why we couldnt use and was told that it was used for lessons. It stayed empty , every time i use this pool there is a issue iof some kind . Really cant be bothered anymore and will go elsewhere .

Took my Son to steps for health to help with his recovery after a major motorbike accident. The Gentleman he saw (Ron) is a real credit to the place. He is very knowledgeable, helpful and very easy to talk to. Thank you for all your help and guidance, Ron.

Public swimming pool classes for children learning to swim, fitness classes upstairs, gym area for workouts nice food in the cafe. Nice place to come and work out in the nice quiet area of bexleyheath.

The gym facilities are excellent and varied and the pool is great (if not too crowded when they keep half the lanes closed at peak time so everyone is crammed into half the pool), staff are friendly but main downside of crook log is that the changing rooms and showers in pool area are in huge need of an upgrade and very very unhygienic, there is always clumps of hair caked onto the floor and walls of every shower for days on end, bottom of pool floor is covered in plasters and sand. Can’t understand why the amazing refurb or the gym etc hasnt extended into changing facilities, it would be 5 stars otherwise.

I have been a member of swim 23 and the booking system is a little unfair as lanes are often fully booked as well as 2 lanes being closed off, meaning you can get a swim when you want. This is a shame as I pay a monthly membership an have found I often do not get to use the pool as much as you would like. Surely if there is a demand from the public to use the pool, then the closed lanes be opened. Today I was told that I may be asked to leave if fast lane is too busy as I was unable to book a lane. Seems a shame as I pay a membership fee. Please can this be looked into as I find this unfair.

Nice pool. But the only public one where they don't alternate clockwise and anti clockwise lanes, so you're swimming against people in the adjacent lane and getting splashed in the face. The worst public pool I've been in for people not showering before swimming, and covering their hair. Most days you can smell and taste shampoo, conditioner, deodorant etc at some point. These chemicals react with purification chemicals in the pool, so cause increased irritation to eyes and skin. Did ask about this, but had no response. Didn't mention people swimming very slow in the medium and fast lanes, causing problems when it's busy, and some regulars swimming side by side up and down the pool, which is another unique feature.

I take my son for swimming lessons but the facilities are not clean at all! Also the lessons have too many children stuffed into one batch. My son in the same level for months as the coaches can’t train so many students at the same time, the attention obviously is restricted to few children that they can manage. Also the progress is not updated for last 4 months. It feels like only direct debit is taken each month and no one at the Leisure Centre is responsible for any progress made by the pupils.

Well equipped gym. I usually train mornings between 6:45-8am and I’m always able to get my workout done. I also attend great spin classes on Tues and Thurs morning.

Local leisure center, enjoying the yoga, body pump, abs and core sessions, gym and swimming pool, not a high end 100 pound plus month facility, but provides what's needed and no up their own peeps.

Switched Gyms for a family membership that included a pool. A little too busy after 5pm owing to groups of people congregating around weight machines. Other than that, decent value for money. Plenty of cardio machines.

Great team and clean water! I go there regularly and people there including receptionists are always friendly. Therefore, I will rate 5 star ;)

Disapointed. Ok had a free pass with the intention of joining. Dismissive reception staff no direction no interaction. Went to do virtual spin no supprt to set up bike up. A disapointing time, no membership for me

My daughter wasn't comfortable when we left her there while we trained, so I preferred not to go to the gym anymore. We only went once and I had to pay over £200 for something I didn't use. I looked for the cancellation option in the app and did not find it, I sent an email with my case but no one cared, they just wanted my money, and they had it. I paid enraged, because in addition to this problem, the sauna didn't work, the pool would have to be scheduled, all the classes for the entire week were already empty, so I just threw money away. They will never see money come out of my wallet again, and I would not recommend this place in any way.

Great place for swimming , management need to enforce a strict ban on people entering wet areas , without covers on thier outdoor shoes , Alternatively shoes should be removed. I have seen muddy footmarks around the pool area .

I attend public swimming sessions and swimming with my baby classes. I like swimming pool facilities and changing room with key lockers. quite clean pool and near pool area, friendly stuff and reception ladies, what I like very much. Plus there is a good cafe inside. With not bad coffee :) P.S. recently have some questions to baby swimming classes - teacher made impolite comments to me, so I felt uncomfortable. And water in baby pool could be a bit warmer as my baby was chattering teeth. But in general classes are okay and price is reasonable. 🙌

Fast lane is used by people that take longer than 1’45’’ every 50m so it is very hard to train at a faster pace (eventhough it is supposed to be used only by people that swim under 45’’/50m). Cannot use fins or snorkel to train with if not in a swimming lesson. The bottom of the pool is dirty with plasters and all sort of things.

The toilets in the swimming changing rooms are the stuff of nightmares. They are absolutely disgusting. The pool is great. The lifeguards are brilliant. It would be very helpful to have more family changing rooms, and also more benches near the door to the pool; if the kids are lining up for swim class there is nowhere for you to put your shoes on before heading out. A pram park would also be very helpful.

Lots of space round pool, not too hot poolside. Would benefit from new diving blocks. Lots of other activities to do.

I asked why people were not taking outdoor shoes off before entering changing room or putting on overshoes & staff said that they are told not to enforce it. There was a school there last week for lessons & 2 teachers were wearing outdoor shoes (not good example). Again when I pointed this out to a member staff he said they can't make anyone use overshoes if they don't want to! Toilets are also not clean or bottom of pool. Showers have been out of operation for nearly 4 weeks but not kept informed of when they will be back working although there is hot water in basins! Not very hygienic as you should shower prior to swimming. Apparently men's toilets in gym were out of action last week too! Need to make some changes if they want to attract new members.

Don't subscribe here. 53£ month for a gym without shower. I subscribed last week, I have asked explicitly if there are showers as i finish my night shift, I go straight away to the gym and i need to have a shower before to go home. As my time is precious and I can't waste another half hour home to have a shower there. They said they have. I started to go and showers are out of use since October and they didn't tell me when i subscribed. Then i went to tell this to their advisors and they can't do nothing... Not even a discount. Ridicolous. For the same service I can go to another gym 50 meters far and pay half, but i need to advise 1 month in advance to cancel subscription here. Avoid!!! Waste of money

I talked to the receptionist called Alex asking few questions about membership. She was so supportive and kind. She answered all of my questions patiently with care and a great consideration. I want to thank her here publicly and wish her all the best in life. Thank you Alex!

Swimming and changing rooms not clean enough,Leisure centre should improve their cleaning procedures.Also various people especially parents picking up children from lessons, don’t wear overshoes or don’t take their shoes off either, this makes it harder to maintain the cleanliness off the facility.Leisure Centre Senior Management should be looking into how this can be stopped.Strong measures should be brought in and possibly staff should lead by example as they are also wearing outdoor shoes.Swimming pool needs the bottom of the pool cleaned too as it’s full of sand,etc.Crook Log Centre have the best set up in the area it’s a real shame the facility cannot be maintained at high levels.

Ducklings 1 lessons are truly pitched well. Instructor made us feel safe with our 3.5 month old in the pool. Facilities great. Viewing area perfect for grandparents to watch.

Slow swimmers in the wrong lanes seems to be the norm here. Isn’t it the life guards job to police this kind of stuff? Also the water in the training pool tastes weird.

Great pool and a lovely training pool for kiddies with a changeable floor level. Only slightly annoying thing would be the slow swimmers that book the fast lane and refuse to move lanes when asked by the lifeguard. The policy is you must swim 25m in 30 seconds or less, but they don't stick to it. Some swimmers taking a minute or more to do 25m!

Very poor Gym. I was sworn at and shouted at by the manager (i think). Later on during my session she said that i deserved to be sworn at and then denied that she said anything to her colleagues and said to me it was my word against an adults. New manager needed immediately before the gym goes downhill even more. Very poor gym and faulty/broken equipment, do not join

There’s a very rude lady manager that works in the gym part of the leisure Centre wants some sort of conflict for some reason first telling me my qr code is not scanning because it’s my account then I had to inform her that I can see on her screen that there’s a greentick next to my name which said approved then she was just staring at me later on I was about to start working out then she came Over and said ohh you can’t wear a backpack while working out very bizarre anyway 40min later when doing stretches I was in the stretching area she came over I asked her if there’s a different skipping rope as this one was very short like very short she said “no!that’s the only one and you have to leave in a min because there’s a class” in the stretching area?but in a rude way there was 5 other people there stretching she only told me to leave I don’t usually make complaints as it’s too time consuming but seriously strangest behaviour I have ever experienced. Apart from the skipping rope and the ladies strange behaviour the equipment was excellent full range of stuff to use for everyone’s fitness needs.