1/5 Bennie O. 5 months ago on Google • 1 review
Patient
from
2020-2023.
Best
way
to
sum
up
my
experience
is
this
-
someone
asked
me
not
long
ago
“If
you
knew
back
then
what
you
know
now
about
Cassel,
would
you
have
gone?”
and
without
a
second
thought,
I
said
“Absolutely
not!”.
As
much
as
there
were
some
personal
breakthroughs
which
are
going
to
benefit
me
in
the
long
run,
I
also
can’t
ignore
the
hell
it
took
to
obtain
even
a
morsel
of
such
progression;
I
gave
this
place/staff
members
too
many
chances
to
change
their
dangerous,
queerphobic
and
disrespectful
antics,
which
left
me
on
the
verge
of
ending
it
all.
The
building
was
not
suitable
for
purpose,
it
lacked
adequate
bathing/showering
facilities
for
the
size
of
the
community,
frequent
heating
failures
in
the
middle
of
winter,
holes
in
the
roof
and
flooding
of
the
unused
area
of
the
building
which
would
repeatedly
trip
the
fire
alarms
etc.
Staff
and
upper
managements
wilful
ignorance,
gaslighting,
minimisation
and
weaponisation
of
reactions
and
traumatic
events
was/is
utterly
disturbing,
as
well
as
the
frequent
staff
shortages
essentially
forced
vulnerable
patients
to
assume
the
role
of
bank
nurses
when
patient
emergencies
occurred
and
left
many
deeply
troubled
by
the
exposure;
as
much
I
am
happy
to
admit
that
I’m
no
angel
and
that
I
came
to
this
place
with
a
plethora
of
complex
issues,
I
fought
so
hard
to
be
respected,
heard
and
to
gain
any
kind
of
betterment
from
the
process
because
I
was
desperately
seeking
help
-
I
realise
now,
I
shouldn’t
of
had
to
have
‘fought’
for
any
of
those
things.
I
had
to
fight
because
staff
refused
to
hear
me
nor
treat
me
with
the
respect
and
compassion
I
deserved,
then
weaponised
my
silence
and
defensiveness
in
response
to
their
bad
behaviour.
If
I
wasn’t
for
my
“resilient”
as
many
members
of
staff
continuously
pointed
out
to
me
during
my
stay,
I
fear
I
would
have
done
something
stupid
under
the
immense
undue
pressure
and
stress
that
I
was
forced
to
endure.
They
have
ultimately
failed
me
and
traumatised
me
to
the
point
of
seeking
alternative
intervention
for
their
reckless
approach
to
the
therapeutic
“work”.
I
don’t
think
I
will
ever
be
able
to
forgive
them
for
what
they
put
myself
and
my
family
through.
If
I
could
give
zero
stars,
I
would.
As
someone
who
read
previous
negative
reviews
of
this
institution
and
pushed
them
to
the
back
of
my
mind
out
of
desperation,
I
hope
and
pray
you
won’t
make
the
same
mistake
I
did.
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