My first visit back after my girls being born there years ago. The hospital has grown larger but still retains a community feel. In my interactions with staff I found them friendly and helpful.

I'm giving 2 stars due to poor end of life care- We were grief stricken when my too young husband suffered brain damage due to a cardiac arrest, the hospital cared for him well-until the end. We had decided we had to turn off life support, but I was told everything would be handled in due course, and made easy for me. It has been anything but. The following day I visited, alone, and was confronted by the doctor, end of life sister and a nurse, asking whether I wanted life support turned off that day!!! I was in turmoil, I had my dog in the car, I said I had to speak to my husband's 5 brothers-then reason kicked in and I refused saying this was too unexpected ,and we needed to plan things. We all returned the following day, and were able to support each other at a truly heartbreaking time. As it was Easter I was told the paperwork would be sent off on the Tuesday-it wasn't, it was sent on the Thursday. Then the wrong phone number was given to the Registrar-delaying things further. My husbands body has now been in the morgue for 11 days, there's no reason for delay, when we all desperately desperately want to bring him 'home' and back to the funeral parlour, who have been phoning daily. This has made a truly dreadful time even more so. It has now been explained to me that the last delay[of many] is because a junior doctor did not fill in the cremation form correctly!!!

I’m patient of urology department and I couldn’t ask for better place. Whole team is friendly, kind and helpful. Everyone takes such a good care of me. I feel safe and welcome at this place. I can highly recommend ( if someone need help only :) St.George’s Hospital. Thank you very much for everything is doing for me. I would like to add, that my procedure wasn’t easy, it was serious surgery done by Miss Tina Rashid( wonderful person and doctor)

Always amazes me the people who complain about the services but sit on the bottoms come general election date. Your vote could have made a difference over the past 12 years of draining and robbing the NHS service of the money it required to survive. The staff here work hard, yes there may be the odd one who has burn out but the majority I have seen work bloody hard. My father has had 6 admittances this year due to getting old and falling over often. The rudeness of patients is shameful and ignorant. I have sat with my father in excess of 7 hours but I had no option. I have no blinkers on when it comes to wait times as I see it on the news daily. I am sick of people who abuse the wrong people and go back and vote Tory. Well you deserve to wait! You are a part of the problem why staff leave, why staff have mental exhaustion, why waiting times are long and (might have gone to their GP instead) Oh yes the Tories have stuffed that up too!. Even the security guards are helpful, the Porters have a jolliness about them and the cleaning staff were polite and really careful around my dad. They are very short staffed and can do with volunteers and more staff....which is controlled ultimately by .......The Tories

First time I went to this hospital because I had an accident on my hand. I cut my finger too deep than I had to do treatment. In my treatment going to the George Hospital I went 2/3 times and I was very well attended. On the first day I arrived with blood on my hand and nervous, the doctor treated me very well, leaving me calm and taking care of me carefully without hurting me. 🙏🏻 thanks

Asian nurse with glasses were not very friendly and waiting time more than 10 hours is a joke. Perhaps they had a issue with ther waiting system when i was in A&E but nurse was not willing to help anyway despite the long wait. In the other hand receptionist were very nice and polite. But overall i would not recommend this hospital for an emergency

had a mate that was born here. he's still alive. 5 star rating from me highly recommended for first time parents

Awful experience. Turn up to have an ultrasound on my jaw. It was booked in for this so should have been on note. They then bought me in and tried to scan my stomach when I stopped them and asked them if they knew what they was scanning they said no. I told them they said they couldn’t do that so they closed the session down. Another professor came into the room and tried to scan the area. Then told me it’s very interesting. 2 weeks later they called me back for consultation to tell me there was nothing wrong with me and they are happy to discharge me. Luckily my dentist and myself knew there was something wrong. I am now at guys hospital and had major life threatening growth within my jaw. Would never come back to this hospital again. Could have died if I had listened to them. I have just had the tumor removed at guys hospital and nearly lost my life with how severe it was but guys were so prepared and knew what they were doing.

The treatment I received was as if I was some big VIP in a private hospital; I was regularly seen by a doctor, as well as by the Registrar and the nurse practitioners interacted with me every day- they were all VERY impressive. The staff on Richmond ward were knowledgeable and they were all a very happy working team- THAT REALLY STOOD OUT. They listened very carefully to my responses, and there was great empathy and the details of application of my taking antibiotics and applying creams etc during and after my care in the ward was very carefully explained to me, and I was given clear written instructions.

I was pleasantly surprised with my outpatient appointment the other day. The wing was easy to find using the maps around the hospital, the reception staff were polite and helpful. The waiting was really short and I needed some blood work, for which I didn't have to wait at all. The nurse that took my blood sample was very nice and chatty. The doctor was professional and I received on the same day a text message with my next appointment.

My mother knitted a whole load of baby clothes and blankets during lockdown. We delivered them to the neonatal unit a week ago. Despite me being told to put a card in with the knitting so she could be thanked - my mother never heard another word. I handed the knitting to a doctor who was dressed in maroon scrubs. The items were of a very good standard and knitted with baby wool. Whilst we appreciate the unit must be very busy an email saying thank you would not take a minute.

Regrettably, I cannot provide a positive review for this hospital. Assigning zero stars seems generous. The facility is a complete letdown, marked by a lack of cleanliness and professionalism. The Emergency Department, in particular, is an appalling experience, with the receptionist/nurse bank standing out as particularly subpar. My strong recommendation is to steer clear of this establishment at all costs.

The secretary that's works in the liver ward could do with some compassion very rude when ringing to find out information about a patient, specially knowing living in a different country trying to find out information about a loved one. So rude several times when called. As if things aren't hard enough without being spoke to like that.

This is absolutely the worst hospital to come to, I would avoid if I could. There is no compassion whatsoever from the reception staff In A&E who will be freely rude to a frail person coming for help, it doesn’t matter if you’re almost fainting perhaps having a stroke or heart attack they will you put you to “your place” and tell that you are being rude to them instead. Now, I wonder if the colour of my skin and eyes would have anything to do with the attitude, I have a feeling that for you to have any relevance at this hospital you need to be blonde and fair skinned, otherwise your pain and suffering will just be dismissed. People are being made to wait to be seen by a doctor without a relative, and being treated like meat. I’m completely horrified as it seems is becoming worst every time we are forced to come for the emergency department. Staff is unprepared and utterly rude, but always make sure they are on cigarette breaks just opposite the entrance for the emergency department.

The treatment of outpatients here and their errors in scheduling appointments is brutal. I had surgery at Epsom with all follow ups due to take place in George's. Prior to and after surgery my after care plan was carefully outlined to me that I needed to be seen at 2 weeks and 6 weeks. I have had to repeatedly chase for these appointments and spend multiple hours on the phone and email trying to secure the basic level of care that was promised to me after surgery and what was agreed upon before deciding to have the surgery. I am once again chasing the necessary 6 week appointment. This is having a severe impact on my wellbeing and causing unessesary stress and delaying my recovery unnessesarily. Prior to surgery, the importance of these follow ups were repeatedly communicated to me both verbally and in writing but are not being adhered to and I am repeatedly dismissed when trying to rectify the situation. This is a terrible way to treat patients who are already trying to recover from surgery.

Cancelled a Stage 4 cancer patients much-awaited Oncologist appointment with less than 24 hrs notice....didn't even speak to them personally, just left a short voicemail the night before the appointment. No re-scheduled date, no explanation as to why, just "sorry, your appointment tomorrow has been cancelled. " No consideration for the mental anguish caused by such cold and inexplicable treatment of a very sick and vulnerable cancer patient. Now my loved one is in limbo, no idea if/when she will get next treatment/appointment, as getting hold of anyone in the cancer dept is nigh-on impossible. So cruel. Administration and communication at this hospital needs to be overhauled!

Only one parent allowed to accompany their child in the hospital. It is a divisive mechanism, aimed at separating the family structure, in favour protecting others from covid. notwithstanding, families live together, travel together in the same car or packed train. Covid doesn't kill people, the nhs and government kill people. I want a refund on all the national insurance I have paid to a corrupt nhs whilst it is privatised by stealth to line the pockets of big pharma.

My toddler son has been on a waiting list (Urology department) for 30 months now (i.e. 2 & a half year!). After chasing the admission office repeatedly, we finally got an appointment date. On the date of appointment, we were made to wait for 4 hours. My son had been fasting for 10+ hours and was now getting extremely hungry (on the advice of the hospital he didn't have any food before the operation). We were advised by the hospital on phone and in the appointment letter that he could drink water before the procedure. He took a little sip of water about 30 minutes before we were finally called by the nurse for the operation. Because he had water, the doctor said they can't proceed with the anesthesia and cancelled the operation. Apparently the doctor couldn't wait wait for few more minutes (I got to know from him that no water should be taken an hour before the anesthesia) because he won't have staff available. First they delayed the operation and kept us waiting for 4 hours, and then cancelled the operation because my son had a sip of water (and we were clearly advised by the hospital that water intake is fine before the operation). No revised date was given and I am afraid they'll put us back in a waiting list, having already waited for 2 & a half years. St George's is a prime example of lack of accountability which exists with NHS services. We'll try going private for the operation (and incur hefty expenses as a result) and feel completely helpless in the face of this unfair treatment from the hospital.

At all, I feel that doctors know the task of undressing better than the treatment. It is good to go to the swimming pool and do the task there, not in the hospital. When the child is not breathing well, how can they say it is normal? Previously, King George Hospital prescribed medication for this type of breathing problem, and it was very helpful for them. It was important that a child could not breathe well. I feel that even if we die, we don't need to go to such doctors, I think they are not doctors, they should change their jobs👎🏻👎🏻👎🏻👎🏻👎🏻

Wonderful experience overnight on Nye Bevan Unit over Xmas period. All nursing staff were extremely professional and caring. Doctors and surgeons who assessed my condition were thorough and informative, and very reassuring. Surgeon who performed minor surgery was excellent. Catering staff were 1st class. All medical staff educated me very well on aftercare, post - surgery. I could not have been in any better hands ....period

Been here for myself and other family members. I've been treated great for orthodontist treatments. So I am saying 4-5 stars on the maxillofacial surgery unit department. Lovely kind people. But when it comes to the main hospital, the wards and brain surgery,cancer and people dying, they are very unsupportive, have no clue what one doctor says to another. They are rude and mean when all you need at that time is compassion.They all have different rules too each ward. They can even stop you from seeing your dying loved one. They don't scan for things unless it's worth their time. please don't let your love ones come here for safety. They will not get it if their health is terminal

Inappropriate conversation openly being discussed about women in gyms and women wearing clothes were you can see certain parts by the admin reception staff in the cardiac investigation department. Absolutely disgusting. Talking about how Islamic law should be practised in the uk. How inappropriate

One of the major NHS hospitals in London. Their orthopaedic surgery department is renowned. The A&E is busy and can handle traumas. Located conveniently by Tooting Broadway tube station on the Northern line.

Had a lovely experience at this hospital. Most likely the best hospital I have ever visited. Staff members are really friendly and professional but also genuinely nice. I first visited the emergency department. I then got booked in for a scan at the radiology department for the following week. The receptionist was very friendly and Chris, the doctor was awesome! I wish this was my local hospital but honestly I don’t even mind traveling when the staff are so well trained and lovely.

Paracetamol given for broken bones 😅 the doctor searching your symptoms on google, which is not a hospital fault coz all the NHS is on dramatically low level. Unpleasant lady on the reception telling me I have no human rights and have to wear face cloth. Kinda cute she believes in Covid and been manipulated by everywhere around but being rude coz she’s not very intelligent is unacceptable. Poor, poor believers. I work for NHS too and know a bit about fake pandemic. Most of the staff are idiots with no knowledge. You better go abroad if you need to go proper hospital coz these ‘doctors’ are after 3 years of online study and thinking there are actually someone important 😀

It's amazing how many people just sit in A+E because they're bored, twiddling their thumbs, hypochondriacs in a pandemic. Life saving hospital, sadly distracted by the trivial.

How come when you ring the switchboard,no one picks up the call ,not even automated machine answers. It is a Hospital and i appreciate all the hard work they are doing but it would be nice to be able to talk to my ill relative.

If i could give it zero i would generally a good hospital but the staff who book appointments in radiology are absolutely awful always getting important details wrong which end up in the appointment not going ahead. They need getting rid of and getting some competent staff in who can not mess up important stuff.

I recently broke my shoulder. The person on reception at A&E took me immediately to X-ray The X-ray was taken quickly and I was then taken straight to the fracture clinic. Subsequent care by the Virtual Fracture Clinic, liaison with my Doctor and Physio has been excellent. Everyone involved has been effective, caring, and professional. Thank you all.

I’ve been to the early pregnancy unit twice and I just cannot fault the amazing service and staff. The reception staff, the nurses and midwives are just phenomenal. They treat you with the utmost care and kindness. They are patient and I’ve never felt dismissed or rushed! It’s a walk in clinic but the wait to be seen is not that long and they have a great system in place. If you are in your early pregnancy stage with some concerns- the St George maternity department will take care of you. Their maternity helpline is a godsend and I just cannot thank the staff enough!

I have had a kidney transplant here and I can honestly say that the after care is fantastic. The staff are just very caring, kind and always there if you need them. The surgeons, doctors and nurses keep in contact weekly and always ask how your feeling, they also ring you at home. I can't praise them enough, thank you.

Thankyou to the team at St George's who were just amazing throughout my time from admission to discharge. From the surgeon and team through to the Nursing staff and ladies who brought my brews and food, all incredibly kind, caring and brilliant at what they do. I shall ever forget what you have done for me. Bless you all.

Nope, not it worst hospital I've come across, would rather die than be sent back there for any procedure. I had a hysteroscopy and one of the nurses was extremely rude I was not offered any pain relief besides paracetemol for a perforated marina coil which had gone through my myometrium. The ambulatory gynecology department needs work on how they treat patients, if you're having an intimate medical procedure please do not go here the staff aren't considerate and I'm not even sure why some of them work in gynecology. Absolutely daunting, horrible experience and am happy the coil was finally removed but I was in excruciating pain. I honestly don't want to return to this hospital.

I am compelled to express my heartfelt gratitude for the exceptional care provided by St George's Hospital, a place that holds a special significance in my life. My mother, a dialysis patient, has consistently received compassionate and dedicated care during her visits, and most recently, during a procedure to change her dialysis line. The medical team at St George's has not only demonstrated unparalleled professionalism but also a genuine commitment to the well-being of their patients. Their attention to detail and the personalised care they provide have been truly remarkable. Beyond the outstanding medical care, St George's Hospital holds sentimental value for me as it's not just a place of healing for my mother but also the very place where I came into this world 36 years ago. The continuity of excellent care across the years is a testament to the hospital's unwavering commitment to the community it serves. The expertise, kindness, and empathy exhibited by the staff have made a significant impact on our lives, instilling confidence and gratitude. St George's Hospital is not just a medical facility; it is a haven of support and healing for patients and their families. I extend my deepest thanks to the entire St George's team for their exceptional work. It is not just a hospital; it is a place where lives are touched, healed, and celebrated. With sincere appreciation 🙏

I recently had a ct angiogram performed at St Georges, the procedure went great, everyone I spoke to was lovely and showed utmost professionalism, they made me feel comfortable and answered all of my silly questions, my overall experience was very good! Shoutout to the Neuroradiology & Neurosciences Day Unit

I love this hospital and have a deep connection with it. But the students really need to behave better in the corridors where there are elderly or frail people trying to navigate their way through the building. Please have consideration for those around you, and after all if you are there to learn to care for others then please don’t forget that outside the classroom.

I was seen today and on another occasion by the Maxillo-Facial Surgery Service outpatient by a young ginger haired dentist and two different nurses for wisdom tooth removal. They were very reassuring and made the procedure as comfortable as possible. As a person who is nervous when it comes to going to the dentist I appreciate the compassion and patience that was shown towards me. Thank you so much. Patient LAW.

This no doubt is the worst hospital in South London, the most unhelpful reception staff where the amount of help you get depends on your ethnicity and skin colour. I'm incapacitated and use a wheelchair and have bilateral dysplasia and dislocation and asked one of them for help. I was in extreme pain and this 'little girl' instead of helping me told me to go and ask a nurse because she's not medically qualified. On top of that other smaller countries understand the complexities of bilateral fermoroacetabular impingements but this hospital doesn't even know the correct position to place a patient in for an aerial scan view of this trauma.because the training doesn't cover posterior illliac trauma which tilts which tilts the pelvis. Literally l won't be surprised if someone dies waiting in A&E at this hospital before long because, no one checks on the patient you will definitely not be seen within 3/4 hours, there's no information and complex conditions are not recognised. 24 hours in A&E makes the hospital look wonderful but that's want happens when cameras are on you!.

Absolutely disgusting + inhumane. I was attending St George's waiting heart surgery. I was given wrong medication by a Nurse named Sara Old on Caroline ward whom was aggressive when informed. I got an advocate to help Me however as usual the Trust brush it under the Carpet!! I also recommend checking reviews by CQC.

I had a little skin surgery to do and since it was the first time, I didn't know what to expect! Luckily I had Dr. Monsoor, who made everything as fast, sweet and painless as possible! She and her staff were absolutely kind and professional! Thank you so much for that

I was in St James wing for minor injuries last night and I was in awe of the healthcare professionals and receptionists. They were friendly, pro-active, informative and skilled, making me feel at ease. Despite being so incredibly busy, they were making it look effortless. These people keep our country standing, thank you!

Can only say how happy i was at the treatment i got from the staff in the urology dept. Friendly and professional . Made my stay more enjoyable. Mr Ayres and co..well done and all on Vernon Ward. Im aware of staff shortages and they happen everywhere. Thank you

Nurses and drs absolutely wonderful ! Every one is so kind cannot fault the service you get there . Absolutely amazing

I have visited a few family members at St George’s. I am very impressed by all the facilities that are available here. The staff are happy to help, even without being asked. My family are greatful for a few alterations made to us by the pandemic. Questions we have asked have been clearly explained to us and with kindness and patience.

All staff were friendly and understanding. I felt very respected and cared for. 111 sent me to A&E, I was only sat for a few minutes when they sent me to ED Injuries in St James Wings. I felt bad for the lady who directed me, as I struggled to hear her over all of the noise. I would have definitely lost my cool having to keep repeating myself, but she stayed calm and patient. There was an average 3 hour wait at ED Injuries, which many people complained about, but there was a sign warning you of this as soon as you walked in. My wait was just over 3 hours, but it was worth it. The man who saw me was a gentleman, very kind and understanding. I had been feeling quite silly, but he didn't make me feel that way. For any ladies worried about being examined by a man in a room alone, they don't leave you alone, a lady was present literally just for the examination. I think it's sad that we have to have these things in place, but I'm sure it's reassuring for many. I couldn't feel more comfortable with this man, he was very kind. I've felt more uncomfortable around women, it's all about the attitude. My only point of improvement was that I wish there had been a magazine stand or something to pass the time. The nearest cafe was closed, but at least there was a loo in the area. I didn't want to risk leaving when my name was called. I feel like people were mostly angry because they were bored, they didn't have anything to do, and they were hungry. I know if I ever have to go again to take snacks and a book with me!

Lovely hospital from the parts attended, very nice staff, very clean, more or less on time for appointments. Lots of parking, only down thing is that if your disabled you can get into the car park and get a disabled spot but you still get charged! As it’s a ticket machine in and out! So I don’t agree with that that’s not fair if your a blue badge holder it makes absolutely no sense at all. Very big hospital but beautiful art works and it’s just a very relaxing hospital Top marks I’d say ⭐️

Would like to recognise the wonderful staff on Caroline Ward and their tremendous care. I have been a frequent visitor over the last 3 years and always received 5⭐️ Care from all doctors and nurses and Mr Paul Vaughan and his team. Nothing is too much trouble when it comes to patient care.

I've had COVID and the GP sent me to the a&e Friday night to do some tests as a precaution before the weekend. Barring the waiting time which was about 3 hours overall, everyone was amazing and I can't praise the staff enough. From the nurse screening the first queue to the receptionist booking me in, the medical assistant, the radiographer who did my x-ray and finally the doctor I spoke to, everyone was polite, thoughtful, considerate, compassionate, calm and so organised. The way they treat everyone is fantastic and their patience is remarkable. All my tests turned out clear so all good and I really wanted to share my experience at this hospital's a&e and wanted people to know it was excellent. Congratulations to all staff for being so good at what you do and a massive thank you for looking after me! 🙂

My partner was admitted to the McKissock Ward after coming to A&E with an extreme headache. He was scanned very quickly, and obviously scared, was dealt with the utmost compassion and empathy. We found all the staff to be friendly, professional and attentive. The thanks we feel during this vulnerable time cannot be expressed, but I will be emailing the Directors with individual positive feedback. We could not be more grateful for not only the clinical care, but also the humanity you have shown. Thank you

My elderly mother visited St George's Hospital, Tooting, yesterday where she received the most remarkable and very caring service I've ever witnessed. Doctor Ahmad Abass (?) in the Neurophysiology was professional, a gentleman and made my mother's visit very pleasant. Well done Doctor Ahmad.

I've contacted St George's Hospital's PALS team a few weeks ago because their NHS booking system for an outpatient appointment is only showing availability at times like 4a.m, 6a.m. It is absolutely ridiculous and DANGEROUS that this is what patients are being presented with. I am trying to book this appointment and no one has gotten back to me to resolve this and help me with this. I cannot imagine what it's like for anyone with an urgent or serious referral. This experience has made me absolutely anxious and I cannot trust this system. All while my GP has been pretty useless and passing on the buck to me to sort this out with the hospital.

It’s absolutely ridiculous when a patient doesn’t get the help they deserve from anybody. No human being should be treated that way. Keeping your patients less stressed and healthy should be one of your most important goals and it’s so sad to see that it’s not being reached.

I feel the need to write a review. My daughter had her baby here on Saturday had some lovely midwives but also had some rotten ones one refused to let my husband and my daughter-in-law and my son to see the new baby. The woman in charge was very rude bad attitude please address this matter and sort your staff out please. I think people just work there for the money not for the love of working with babies

went into a&e at 11pm as partner had a peanut stuck in airway. a&e was not busy but seriously understaffed and no xray until 5am. at 6:15am we still had no word about what the xray was showing and had to leave. as i let the receptionist know, she told me it wouldn't be possible to get the xray results via our gp. we've tried calling the hospital 3 times for information today and they've cut the line every time. the doctor who saw my partner was pleasant but seemed inexperienced and the last receptionist snippy and rude. was dirty in the waiting room and around the entrance, security focussed more on telling people which chairs they could sit in instead of telling smokers not to puff away right at the entrance. 30yo living in london my whole life, definitely the worst hospital i've visited.

I were in one night plus one day in the hospital, they are so friendly, kind staff everywhere clean They never leave you alone every 20 or 30 minutes they come and ask you for any help, I am satisfied with them, they change my sheets of 🛏️ after one night, they ask for coffee or tea, everything is fine only problem is the toilet in the reception area had a bad smell when I arrived in 10 pm, it wasn't clean but the toilet in my room is clean and good, Wish everyone stays safe and healthful no need To go to the hospital 🌹

I have had the best care here over the years. Sometimes there is a long wait in A&E but that happens everywhere especial. Doctors, nurses and staff have always been friendly, helpful and caring.

Always helpful people around to assist

Very bad experience....not professional doctors, very slow service, peoples are dying and not doing anything

Last night I went to see my partner and everything was okay with a buggy and then this morning another doctor came and she was shouting whos the buggy it can’t be there after I got told by the team that was there in the afternoon and night that was okay to be there. That doctor I think they gave her position with out working for it or earning it

Excellent team very good 👍

The nurses and the personnel at the St James Wing/Florence Nightingale Ward were all exceptional during my hospitalisation. I would like to thank especially Sukaya, Arnold, Sunday from the field and Vinii from the kitchen. Being on liquids via veins can be painful but they were all understanding, gentle and accommodating. The food choice was also good as there are many options and tweaks that they can try to do to come to your dietary needs. They have always respected the curtains private space, always asked and confirmed and took great lead on what needed to be done to help me out. On the dot monitoring of vitals and administration of the antibiotics/painkillers. It is weird to write an hospital review as usually our society gets scary-scary and paranoid about it, but I had a really good pause and recovering experience on my health which added perspective to how to look after myself and the people I interact with.

This hospital has looked after me since June 2022 for my check ups and 2 operations on a broken femur. I have recently had the metal removed from the leg and they were very clear about every risk, pain, etc... The surgeon who took care of me at the first operation last May, (sorry to name drop) Mr A. Trompeter was fantastic, made me feel relaxed before putting me under for 3 or 4 hours to the recovery staff were all fantastic. And yesterday when I had the 2nd op everyone was helpful and great, especially Anhita in DaybSurgery Recovery Ward. She stayed with me until I was fully awake, got me some food and took her time to explain everything i need to do when I go home. I am very pleased with the care I received there and I can't thank them enough.

I would give 0 stars if possible. My best friend is staying in the Atkinson Morley Wing and there is a “specialist” on that floor that is making our lives miserable. They have told him twice to expect to die soon but refuse to give an explanation why or any details which is causing him severe undue stress. His main practitioner on his case does not agree at all and says he’s improving. We have asked that the specialist stay away from his room entirely as they keep sending him into a panic for no reason. Completely unprofessional.

I've been really unwell over the last few months and have had to be admitted to St George's several times. I am so grateful for the care I have received from Frankie (Ward manager) and all the staff at Nye Bevin Ward. They are all so incredibly kind and compassionate...I am so thankful to have been in the hands of such caring NHS staff ❤️

Friendly helpful cheerful caring I felt 100%at ease. awesome hospital and staff. Thank you

Seen very efficiently and quickly. Nice and friendly AUS/NZ nurse. (Ultrasound for bladder 5/6/20). Thanks!!

Thanks to the emergency staff members. I was taken good care of last week when I was sent in by ambulance. I really appreciate your help. Keep your spirits up, you are the Hero of the country. (not all hero wear caps)

I was brought in by ambulance on 24th May 2020 with chest tightness within nearly 3 hours I was assessed by the A+E and they were happy to discharge me even though they had a few other emergencies whilst dealing with me very polite staff unlike Hillingdon Hospital. Very speedy team I am impressed

I think St George's is one of the best out there, it has become very familiar over the years. My local you might say.

I been few times there. I had to go. My experience was same always . They dont know anything? and they just don't care about anything, if you can see a doctor you are very lucky. I always could see just someone who was free but so unprofessional . Never go back. I can take ibuprofen or paracetamol at home. If I have to go to emergency department those two are not enough. I need help them. They are not ready to do. It is very disappointed.

I would like to thank all the nurses, doctors and staff in the A&E department for relocating my arm. Because It was priority I was seen within 25 minutes on a busy day. If it's not priority waiting time can be minimum 2 hours, still a great service ?

Great hospital but needs more training in "bedside manners". I went to a follow up with the Consultant. There was another doctor with him. The Consultant said "I would like you to meet Dr ***** from the Royal Marsden. You've probably guessed it's bad news! You've got 15 minutes with him!" A bit cold I felt!

Medically, the most beautiful place in the Southwest of London. A life-saving arena of excellence, where impossibilities are no longer dreams, and a citadel of hope for the living!

I have heard that the ICU staff are EXCELLENT!!!! On behalf of my Friends, the empathy and care for Andrew Brown was exceptional! I thank the nursing staff , surgeons , anaesthetist, and Consultants. Your work has touched us all you are all and the transplant Coordinator who’s job was challenging but so worthwhile and exceptional to humanity! Andrew would be so proud .

My elderly Mum got admitted on 27-12-19 and after languishing in 5 different wards passed away on 11-02-20. The Marnham ward is an outmoded place where patients are written off, anyone over 70 and unwell would be better off going to a vet.

Really helpful team, We were seen in the a&e straight away, and my partner got her treatment straight away, They were really quick and super fast. Thank you nhs St. George’s, keep up the good work.

To all staff McKissock Ward at St George's Hospital ! Guys, I can't thank you enough for the care you provided for me during my stay at the hospital ! Thank you for everything you did for myself and my family,for all your efforts and support while I was there You made me feel like I am in a 5 star hotel, not in a hospital ......# Special thank you to : Christine Rosette Gladys Agnes Irina Chelsie Gilbert Tony Bayi Ayo Verona Andrea Mavis Josh Trica, surgant : Tim Jones and Rob And everyone else working in this word you are AMAZING !

Fantastic people here.

The worst hospital in the country. Be aware of a nurse named , Natasha Suzanne Whittaker- the woman is dangerous and should not be anywhere near patients. Completely inept at her job.

Good service the Rose Centre

I was treated so well when I was rushed in to have my appendix removed. Every single staff member I encountered showed such great levels of care. The surgeons seemed v busy but still gave me all the info I needed pre and post surgery. Had to wait a little bit before I was seen which was agonising, but understandable. Great work everyone.

Outstanding expertise, skill and care delivered with humanity and charm, consistently. I have had to use the expertise and skill of the Neurosurgery department twice (spine and brain) and both times have been treated so well. Excellent information and explanation about my issue, how it could be treated and then, in suregery and recovery, an outstanding level of care, by all concerned. I've been treated as a person, with empathy and dignity, and given the space and confidence to ask questions (in person, by email and on the phone) before, during and after what have been seriously scary times. The actual in-hospital care has been exceptional - despite their busyness, despite the needs of other patients, some more unwell than I, the consistency of humanity coupled with technical expertise and competence has been superb. I knew, when I had to return for the brain surgery, that based on my experience of my spine surgery, all would be well. And it was. Thank you all, whether the ward cleaners, food servers, nursing assistants, nurses, ward sisters, consultants, regustrars, senior consulants, specialist nurses and PA & support staff; and those I didn't meet or interact with as they are behind the scenes. You are magnificient and I am truly ;humbled, grateful and thankful for your help and skill.

I recognise hospitals are under significant pressure, but I have had 2 unacceptable experiences within 1 month at St Georges, Tooting. I submitted a formal complaint over a month ago thro' official channels for an initial appointment but no response received despite numerous hasteners. I subsequently attended St Georges Hosp for minor surgery 2 weeks ago - pre-surgery and post-surgery experiences were atrocious; i can only but hope the surgery has rectified my condition.

We’ve been in the neonatal section for about one week and received a very professional service.. appreciate their support and help.

In recent years my wife has had several health problems. We can not fault the treatment by this hospital. The Doctors & Nurses are always pleasant. Thank You for your help.

My dad attended a&e on Monday morning after an accident at work. He received the best care we could have asked for throughout his visit. Around 20 members of staff looked after my dad and myself and my family are so grateful. Thank you!

Thank You for all you have done for me

I would like to thank all the doctors and nurses that assisted my son after an internal varices bleeding. Special thanks to Dr. Sarah Hughes for her professionalism, skill and empathy and to the nurses in the A&E and Intensive Care Department.

THANKYOU to the Doctors, Nurses, Porter, catering & volunteers in A&E and Clinical Decisions Unit (CDU) for the professional, caring, informative manner in which they helped my Wife, who was in pain from a slipped disclast night.

I literally waited 3 months for my appointment with a nephrologist only to have it cancelled the day before. I told the reception I really have to see the doctor because I've been waiting for a really long time and I had been travelling before so it had been exceptionally long since I'd done a checkup for my kidneys and she said they'd call me back to resechule. They never did so I called them and was told the next appointment isn't until a month later even though I was cancelled on and wasnt just calling for the first time to make a new appointment. As I was talking with the reception he says that appointment is actually booked now and there are no other appointments available AT ALL. He was really rude to me and had zero empathy or understanding for the situation they put me and probably 20 other patients in. The conversation ended with him telling me that he has to file a complaint with their IT that the system wont let him book anything else FOR THE WHOLE YEAR which would take them "10 days to process." So basically I've waited more than three months and have been cancelled on with no appointment at all. This hospital is A JOKE!!

NHS is hopeless, 4-5 hours waiting time, everything is so slow and some doctors I don't know how they graduate,they are so unprofessional and they just don't care about anything, if you tell them you are alergic to ibuprofen and paracetamol that's it GAME OVER. Everyone is using A&E as a GP practice

Dr Gail Anne Haley

I was treated in the gynaecology department by a Mr Edward Johnson and I have nothing but praise for him and his team, and the hard-working nursing staff on Keate ward where I was subsequently admitted as an inpatient. The personalised care was excellent and my family feel extremely fortunate that this fantastic hospital is on our doorstep.

Good NHS as usual

I started to visit this hospital in 2017. Today, in 2020, after 1 MRI scan; 2 CT scan and 1 bone scan, 3 visits of pain clinic...still NOTHING is sorted out. Despite I was reffered to a specialist I asked for, after about the 3rd time an other doctor came to see me not even explaining why my doctor is not there. And I saw him earlier so he was there. I asked what is the next step to do because I am in a lots of pain and I am straggling at work, can't take pain killers either because of my several allergies etc. (Even tried patches with no affect on the pain only feeling sick). And he answered me very rude, he told me if I want a surgery I need to go back to my country...Well, I live and work here long years now, I pay tax, I have the same rights like everyone else. My health and pain is not less important than anyone's else. Plus when I called the hospital for result, my call was transferred about 5 times!!! And still couldn't find someone to tell me the result...Very "interesting"... Now, I have been reffered to an other hospital, trying to reach St Georges to cancel appointment, there is an automated voice, saying we are unable to answer your call, leave your message and we will get back to you...I was waiting for the beep to be able to leave a message, there s no beep, the woman who's voice was recorded keeps talking in the background to pther people, and then once just cut off. I wasted more than 2 years for NOTHING here! My pain developed, stops me to do a lot of thing I want to do. Last year I had to take a break to find other job because I could't manage thw pain anymore and still unemployed. Thanks for the help St George's Hospital.

I had lung surgery recently at St Georges Hospital performed by Mr PR Vaughan. My treatment from the first consultation through to post surgery was 5 star. Mr Vaughan explained in detail to me what would happen prior to surgery, and post operative, he took time to explain to my son the outcome of the surgery. The whole experience was made easier for me to accept my diagnosis, I would also include the whole team and special mention to Roger the charge nurse who gave me very helpful tips regarding after care. Big thank you to all

Never give birth there! EVER!

From admission to discharge the care of the nurses, aneathatist and surgeon was superb. I was in the Atkinson Morley Wing on Kent Ward having spinal surgery. I was a theatre nurse for 38yrs so experienced first hand just how wonderful our NHS is.

It's difficult, you come to be made better, cured, treated, whatever. Then, once you are there, you realise they are making you and your visitors ill. Who? That's difficult too. Not the doctors or the nurses. Not the staff you can see. Therein lies a thing too. How do they stand it? Day in (not so much day out). What am talking about? It's so hot and dry. It becomes unbearable pretty quickly and it's a problem. I think St George's is one of the best out there, it has become very familiar over the years. My local you might say. They could save a little and solve the heat problem. No need to change anything else...

A job well done for Dr Jack of Paeds Emergency Department! Thank you so much for attending to our daughter. My husband and I were so grateful for your dedication and hard work.

Good quality of services

Very good service timing can be out a bit slow at times though, staff really good, mostly overworked!

Id like to say a big thankyou with all my heart forthe professional hard work and caring effort all the staff at the Drummond ward the nurses and doctors and students thank you all so nuch they're all amazing kind and patient kind caring to all fatima is a star veronica karl Josephinebamah connie all are great and top nurses and Jonathan,they all deserve recognition for the super hard work they all give 100% deserves e a pay rise nowplease all my love natasha garcia xxxx very clean lots of love and appreciation 4saving my life natasha garcia xxxxxxxx And the foods not bad at all xxthanks again top hard workers who put up with a lot of demands sometimes rude patientsdeserve a medal and a good rest

Very clean place.

I was here for 4 months in 2016. Majority of the staff was amazing, and very understanding. I became very close with lots of them, as they all cheered on for my full recovery.

Horrible, I can't believe in 2020 could exist an hospital like this!!!!

The staff here were excellent, interested in the 'bigger picture', which involved both family interests and staff from other trusts. An entire team was ready and respect was given (no matter rank). Well done, keep up the fantastic work!

It's a massive place! Allow time to navigate the one way system depending on where you need to be. The car parks are far apart so know which one is nearest where you need to be. Off street parking available and cheaper. Although car.parks on site not as expensive as some (£2.50 ph). Good Covid measures. Speedy service and seen on time. Lovely grounds and welcome.

Friendly staff but the people managing the hospital should request more staff and investment. I’ve been twice in A&E with my baby and both times I waited for more we than 4 hours to see a doctor.

I never write reviews but would not go to St Georges even if I was on deaths door. I'd have given them no stars if I could. A&E staff especially the receptionist need to have better training. I got to the hospital at 2.20pm and was still waiting at 20.14 when I wrote this.

Just wanted to say a massive thank you to all the staff that helped me during my unexpected visit to the A&E / ECU. Every member of staff I encountered were so caring and friendly, I cannot thank them enough.

I have been with the gastro team here and they are so amazing, kind, caring and professional. I am truly grateful for the service provided to me by this hospital.

I cannot thank the The Maxillofacial Unit at St Georges enough for taking care of me with the utmost care, professionals and efficiency. I trusted the teams ability and did not question anything. You are in safe hands.

I received a fantastic service from the Richmond AMU team from the receptionist to the health professionals that cared for me. They were thorough with my health investigation and had a smile on their face despite being overworked.I specifically want to thank Dominic Cotton and Rubi for being very kind and helpful and make me feel comfortable whilst waiting for the results.

Attended for child needing day surgery under urology team, at the children's day ward. Very satisfied with the treatment and courtesy received from all the staff. Jungle ward staff were excellent and supported the children well through their surgeries. Random members of staff in the corridors are also very helpful if lost. Doctors and allied professionals - if you are lucky to be attending here to see a specialist service, chances are you are probably being cared for by some of the top professionals in the country for that particular field. Parking discount tip - check with the dept you are attending if you are eligible for any concessions/discounts depending on the nature of your visit as parking is obviously expensive in this area, the street parking is even more expensive but free outside working hours. Superb spiritual facilities with great prayer and multi-faith rooms found on the ground floor between Grosvner and Lanesbourough Wing - thank you St George's.

I would like to say this hospital is not only brilliant but the main part I would like to praise and thank more then ever is Atkinson’s Morley icu and Brodie ward, my partner was very very poorly in October and it was hit or miss. These wards and the nurses and doctors/surgants are absolute hero’s and I couldn’t thank them enough for everything they done for my partner the whole month he was with you he was in a coma for 2 weeks and underwent surgery on his brain and when I say these nurses and doctors and surgants did everything they possibly could to make sure he made it and got back to the best of himself! They really did. Not only did they sit day and night at the end of his bed and focus completely one nurse to each patient on icu they took full care to make a sure he was clean and comfy and was always on point at checking him and I just couldn’t fault them at any point! Now this hospital didn’t just look out and care for my partner the nurse kept the whole family updated numerous times a day no matter how many times I called they always gave me an awnser with such comfort and support. They supported me throughout the whole situation and always, always made sure I was coping and keeping well. This lovely nurse molly who works in icu was my honest save and grace at the time she comforted me no matter what, one evening I called for an update and just cried and she sat there on the phone a and just listened with as much support as She possibly could and that’s because she is a brilliant and a lovely careing nurse... the teams they have here honestly work to the highest of a standards they possibly could. I just cannot thank you the ICU AND BRODIE ward enough they are both a brilliant team of nurses and go above and beyond for the patient and family’s. I still 4 months on sit there and am so greatful for everything they’ve done and I forever will be this hospital saved my 19year old partners life and they all deserve the world they do they should be praised and respected for how hard they work because withought this team my partner would not still be here today and I’m so so greatful i will forever spread the word about Atkinson’s Morley because they are and outstanding bunch of workers!!! Thank you St. George’s so much for everything <3 I and my partner have so much respect for you all my hero’s ❤️

I turned up at A & E with a exceptionally high heart rate and was very distressed. The staff were exceptionally compassionate and supportive towards me and i can't thank them enough.

Most of the time, service here has been professional and courteous; staff are friendly and waiting times aren't nearly as bad as in some other hospitals. The reason I can't give a higher rating is because of a recent case. My Mum has now been waiting for literally over a year for a result from the Gastro department that was supposed to have been sent ages ago. This is completely unacceptable and I would appreciate a member of management getting in touch with me to discuss this further.

I had an appointment booked (not going to say when for privacy reasons). The receptionist was nowhere to be found (I had seen her earlier smoking outside). Whilst I was trying to find someone to check me in, she returned. She said that I was late for my appointment (I wouldn't have been if she wasn't absent from her spot) and that I'd have to wait as if I didn't have an appointment. I didn't say anything and waited for over an hour and a half. Then, when my turn came and I was talking to the GP, I was told to leave the GP's room because a family who had been waiting before me (but didn't have an appointment) should be seen before me. They had small children, so of course I didn't say anything and went back to the waiting area. Now, what I saw there looked like a b-movie with very bad actors. A woman was 'shouting' at the receptionist complaining about being in pain and not being seen (but what she was saying made absolutely zero sense). Also, the way the receptionist was responding to her was too calm and polite compared to the attitude she gave everyone else (even though patients weren't even rude at her). It was evident to me the women knew each other and were acting this out. They both left the area together for about 20 minutes, pretending that the receptionist was leaving with her to help the patient out or something. So, again, reception didn't have a receptionist. Then, they both came back, trying not to giggle, acted a little bit that the issue was resolved, and the receptionist worked for a bit and then left again. She returned at some point. But when I got out of the GP's room she was nowhere to be found again. My experience with the GP was a bit meh, as they didn't really see there was an actual issue, even though an other doctor discovered it weeks later (when the issue was less severe as well). ~ I have also been to the hospital to see a specialist before and my experience was quite positive. He was very thorough, respectful, listened to my concerns and referred me for further tests to find out what the issue was. ~ I had an extremely negative experience with a phonecall appointment I never received, and even though they didn't call me they discharged me as a patient because they said I didn't attend the appointment! How could I not attend a phonecall, when my phone never rang? They also didn't leave a voice message. There had been zero attempt to contact me. It took me months of chasing it up with them to get my results back after that!!! ~ Overall, I wouldn't recommend this hospital. But there is that one specific doctor that is really fantastic. I can't say his name here unfortunately, to protect my privacy.

I was happy with my experience at the chest and oncology departments. Staff were friendly and efficient and made me feel comfortable. Dr Helen Meredith and Dr Virginia Lam were compassionate and sensitive and willing to answer my questions in detail. I have now transferred to the Royal Marsden London but will remember my outpatient experience at St George’s as a pleasurable one.

This review is based on resources provided after labour. I was really impressed with the time, effort and energy put into encouraging and easing breastfeeding. The expressing rooms are awesome!! Comfortable chairs, plugs to charge Phones and privacy. My son had really high jaundice I spent a lot of time expressing in these rooms I was worried about my sons jaundice being so high and had to stay in hospital. A little detail like this was so refreshing. Thank you for providing these resources and thank you team.

My husband was taken here due to them having a heart center as he had a suspected heart attack. The drs and nurses are extremely kind and caring and go above and beyond to make you feel comfortable. They check everything they can (tests,bloodtests,scans etc) to get to the bottom of why you are unwell and don't just send you home if they can't find the problem straight away, instead they admitted him and ran multiple tests and found a bed on a ward for him quite quickly, I definitely felt comfortable leaving him in safe hands. This is definitely the best hospital I've been to. They all deserve a medal 🙂

I went to A&E and then was asked to go to the Urgent Treatment Centre. The reception staff were efficient, welcoming and friendly. The Dr I saw was so understanding and thorough, he put me at ease. All clinical and admin staff deserve 10 star for their patient care, effectiveness and friendliness. Though this is not my local hospital, these hospital staff had gone above and beyond my expectations.

I had a hand infection early December, after a 111 call I ended up at St George’s Hospital A&E. It was a long wait (so so many people waiting for hours to be seen) but once they called me in, nurses & the doctor were caring and lovely despite the stress and pressure they’re subjected to daily. I had to be hospitalised for two days (am in my late 30s and it was first time I needed to stay in a hospital) and it made me realise just how overwhelmed the Nhs is. The wards are full with older people, no doubt a lot of it is because of lack of proper social care. It is heartbreaking, please stop voting the tories and make sure the medical staff get the wages they deserve.

I had an appointment at the gynaecology department. They were fantastic the reception staff Debbie was so friendly. The doctor was called Collins he was so nice and answered all my questions about my scan and made me feel very relaxed thank you. The nurses were lovely thank you Rema. The Nhs do a great job. Regards Lynn

Currently sitting waiting for a blood test as we speak. Was told 30 minutes wait. I've been here an hour still waiting. Estimated time now 75 minutes. They've only seen 6 patients since I arrived and there's 35 Infront of me. So with 6 patients an hour I could be here all day. Apparently 4 nurses in there, doesn't look like there is with the speed they are going

I'm currently waiting to have bloods taken at St John's Hill Centre. The service is a joke. An hour's wait. Previously the service was run by a lovely Polish phlebotomist. Her and the team rarely had a wait time this long. It is not clear why this 'improved' service is not meeting the standards set by previous phlebotomyist. The expensive number board has not been operational for months. This means patients have no idea how long their wait will be. The waiting room is overflowing. Again something you rarely saw under the previous team. The staff seem harassed and hurried. This has an impact on.the patients. If I wanted to experience a rubbish service I would go to St George's.

I had a hospital visit early Saturday at 12:30 am. The staff nurse at the check-in, Dr. Saad Marfani (A&E), and the consultant whose name I don't remember (white guy) performed scans for my gallbladder. They observed me from time to time, and staff nurse Kajal gave me IVs and constantly monitored me along with Dr Marfani. I am thankful that the A&E medical team treated me promptly because I am diabetic, and no hospital had given me this kind of importance in the past 18 years.

Went in for surgery yesterday, was first on the list, amazing staff from reception to recovery. Everyone is so friendly and caring, really want to say a big thank you for providing me with the care and a massive thanks to Michelle and Mario in recovery,Michelle will definitely remember me for the redbull 🫶

They called me yesterday asked me visa type, said that they need to send me a bills. I said I am permanent residence. And I haven’t been to your hospital, there must be some one use my ID came to you which was dangerous. I have to know more details, and I asked them if they would do a investigation about this as this is criminal case. They said they could not tell me further information and I need to contact police myself. You should check the patient ID carefully before you gave them a treatment. This is unacceptable.

Came today as advised by 111 clinician, once arrived I felt uncomfortable/intimidated from seeing the nurse who I understand had problems with her computer I Tried to explain but due to severe anxiety I said headache instead of migrane It got to the point she said "how can we help you with this" which made me feel dumb and regretful I listened to the clinician as he said that he needed to have me sent over for tests as the migrane and eyes are a problem which get worse due to overheating which has been hard to deal with for a year. It then led to her telling me to wait for the scheduled mri and see an opticians. Saying she can't help me as as I in her words have done everything I can and that the a&e only treats those with life threatening conditions Her expression and some of her words despite knowing about my anxiety felt condescending and wondered if this was a sick joke. This isn't first time I've had issues with this hospital There was no apology just cold and a "just go you're wasting my time" as well as "is this person for real?" vibe from this visit. I understand if she has had to deal with a hard evening and tec is acting up, we're human. However after I was taxied over for a reason, only to be hard No'd by the nurse is not acceptable. If there had been an alternative at that time I would have gone there

Went to A&E this week with a broken and dislocated toe. I thought it was a very well organised service. I was given codeine before I'd even left reception. 5 mins later I was wheelchaired down to X ray and then to urgent care. Waited 1 1/2 hrs to be seen and was sorted out v quickly. Anaesthetic given so felt no pain and X rayed again to check all was well. Job done. This hospital so well organised compared to hellish experience my husband had at St Helier earlier in the year. No comparison. St George's Cardiac ICU also saved my husband's life 4 years ago and treated me with great compassion over the 50 days he was there. Cannot fault their dedication, their expertise or their compassionate approach both to me and my husband.

I worked at this hospital years ago, on Belgrave Ward, I was there for about a year, as a Healthcare Assistant, It was a traumatic experience that ruined my love for healthcare, and has since stopped me from getting back into it. Every time I apply for jobs within the NHS, I am now refused, no doubt because the management have put some kind of information on the system. "Do not employ this person" or words to that effect. I was a passionate worker, but was let down by uncaring and quite frankly terrible people. None of them cared about the issues I had going on at home at the time, I would speak to the ward manager at the time, Kathryn Koh, and hours later, walk into the staff room to find every other member of staff talking about me, and what I had told her in confidence. The entire experience on Belgrave Ward, could be likened to playground gossip and bullying. I would often call in and cancel a shift, towards the end of my employment, because that is just how they made me feel. I had great plans to further my career in healthcare, I was accepted for interviews at Kingson University to start the process of becoming a Staff Nurse, hopes and dreams dashed because a few unprofessional, uncaring people, were given the power to hold my future in their hands, people who never took the time to really get to know me, or care about me. My experience there is something that, only now, I feel like talking about, that still effects me to this day. The NHS is inherently toxic, not as a whole, but on the more personal ward level, the cliques and relationships that are forged within wards are based within popularity and friendship, not professionalism.

St George's Hospital Made me wait 7 hours in the emergency department with extremely high blood pressure. The Check in lady screamed at me after I asked her to give me medicine and wanted to kick me out. I am shocked and disgusted by their attitudes towards me and the language I received. They didn't give me any medicine for 7 hours and I was in extreme pain

Attended urgent treatment centre for broken ankle and all the staff were excellent. They were busy so initial wait was 2 hours but after that very efficient and nothing was too much bother. I was in surgery by following morning and home with crutches that evening. The happy disposition of many of the staff (including UTC, Nye Bevan staff nurses, physios, porters and the surgery team) made the experience all the better. Thank you NHS. 👏

I would post negative stars if I could. My friend was admitted to this hospital and is in the Atkinson Morley Wing. We are feeling much more distressed due to the specialist's appalling comment and inaccurate diagnosis. His main doctor disagrees and he's actually very much improving. This inaccurate diagnosis caused much unnecessary anxiety to him the patient and his family and friends. To add to it, the comment about my friend "dying young," with no actual follow up or idea of when that would happen is the most unprofessional and deeply insensitive treatment I have ever seen. It happened not once, but twice. I cannot put into words how frustrating this treatment is and how paramount these things matter in the role of taking care of patients. We are exasperated to say the very least. It is crucial for medical professionals to communicate with empathy, especially when dealing with patients facing serious health issues. I believe that constructive and compassionate communication is essential in the medical field, and this experience fell short of those expectations. I hope that doctor can reflect on this feedback and work towards improving their heartless approach to patient interactions. We have asked the specialist from refraining to treating him and hoping this will serve as a warning to anyone who has gotten similar treatment from this "specialist."

I was diagnosed with a hydrocephalus tumor in 2020 and from the experience I had from the hospital I couldn't fault it.