1/5 MJ J. 1 year ago on Google
It
could
get
higher
stars
if
the
management
wanted..
but
in
fact
I
couldn't
rate
0
star
or
minus
star!
Food
is
ok
quality,
their
website
is
misleading
regarding
on
Parking
,
after
I
talked
to
the
manager,
first
he
said
it's
only
weekend
has
that
£1
parking
deal,
after
I
said
I
called
before
I
came,
he
has
to
go
downstairs
to
ask
other
staff..
then
the
answers
"bullsh.tting...
something
like
only
events
day,
Wembley
parking
will
charger
more,
then
they
will
support...blah
blah...
But
all
those
words
denied
by
the
parking
staffs,
they
said
there
is
nothing
like
the
manager
said...
So
there
is
no
parking
deduction
at
all!!!
Cheating!!!
2ndly,
communication
is
terrible!
We
got
in
there,
paid
the
meal
fee
£23/pp,
the
cashier
didn't
tell
us
how
much
the
soft
drink
(£3.5/pp,
used
be
free,
been
told
by
the
cast
parking
staff,
again.
Another
shocking
news!)
,
Also
didn't
explain
how
to
get
the
alcohol
from
etc,
after
we
got
up
the
3rd
floor,
friend
want
alcohol
from,
went
to
bar,
bar
staff
said
I
purchased
the
soft
drink
voucher
couldn't
use
it
for
alcohol
drink
even
I
want
to
top
up
the
difference,
and
that
voucher
will
be
wasted..
I
asked
why,
he
couldn't
give
explanation
then
asked
supervisor,
then
cashier
then
I
went
to
downstairs
talk
to
the
cashier
explain
situation,
she
ended
up
charged
me
another
£3.5
for
they
supposedly
for
a
pint
of
(£6)
larger...
When
we
leave
talked
it
to
manager,
he
didn't
offer
the
refund
for
all
the
inconvenience
and
fuss,
just
shaked
his
head,
careless...
I
quite
straightforward
to
him,
there
are
lots
of
miscommunications
between
your
staff,
the
customer
should
not
pay
the
price
for
your
staffs'
incompetence
of
their
job...
He
nodded
the
head,
that's
it!!!
3rdly,
from
their
TV
promotion/
online
promotion
video/photo
clips,
you
will
see
there
were
lobster,
clams
and
chocolate
fountain
etc,
(not
saying
I
like
it)
but
that's
con!!
Nothing
like
that,
lobster
(about
5
inches
long)
you
have
to
pay
£10
extra,
the
tapanyaki
cooking
station
only
allow
you
having
2
items..
the
sushi
looked
very
tired
and
taste
awful...
It
doesn't
have
the
sushi
shown
on
their
media...
Another
cheating
feeling....
The
Chinese
section
food
were
looking
set
there
for
hours..
the
crisp
duck
and
pan
cakes
as
dry
as
wood..
dimsum
section
only
has
3
types
the
cheapest
you
can
get
from
any
Chinese
supermarket...
very
very
disappointed!!!
Thai
section's
sea
food
won't
fresh,
you
can
smell
the
bad
seafood
smell...taste
horrible!!
And
they
use
tones
of
MSG!!!
Won't
go
the
whole
brand
again...
JRC,
you
should
shameful!!!
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