Top Bank in Central London

Absolutely appalling, I had a company cheque submitted to my account on Friday for a same day transfer, Tuesday has now finished and i have still not recieved my amount. I haved called them every hour to chase money, i get fed promises that it will reach me in a few hours, and to be patient as my calls are annoying the staff. Well I'm extremely sorry but I don't care if you're getting annoyed, I need to make payments and this unprofessional behaviour and practices from the Bank is causing me huge bouts of embarrassment and inconvenience. Thank you ICBC! 😑

ICBC has terrible service. Don’t use any other bank.

Poor service, rude staff. One pregnant woman with glasses behind the telling station was actually fighting with another employee which I had to diffuse. Absolutely appalling behaviour and no help whatsoever. She in fact told me to “Go to China” to complete my query. Perhaps don’t bank with ICBC, there are other options. Thanks to the one employee (non-Chinese) who was polite the entire time and tried to be of help.

They do not have any physical services - card renewal, cash withdrawl or whatsoever. And the receptions were rude, I have to repeat myself twice for almost every sentence. My English was not bad mate, might as well just talk to me in mandarin to save me 40min x

can't get through their phone. no reply to the email.

I went here a few months ago, as I wanted to withdraw money from my account. They are not linked with the bank in China and don't offer personal banking. So was no help to me. They were unhelpful in explaining this to me as well.

DAPL (Dakota Access Pipeline) funder! Had to give one star to leave a review, would have preferred zero stars.

Very poor service, unhelpful staff bad at explaining things

It is said to be a British bank, but the card requires a six-digit password. Online shopping and third-party shopping are not allowed. Transferring money inward cannot be credited immediately. There is a fee for transferring money out. There is a fee for printing the transaction. There is a fee for replacing the bank card if it is lost. money. If you deposit a little money there, you will be asked to provide proof of funds. Most importantly, the documents issued by the British tax office will not be accepted. If your parents give you money, you also need to ask for your parents' bank statements, and provide the number of times your parents gave you money, the frequency and the average amount. You can't be angry yet. If you are angry, people will say that you used your account illegally, that you threatened and intimidated their staff, and forcibly closed your account. A (British) bank clerk can act like a tax policeman. Under the banner of a "Chinese" bank, it makes money from the Chinese people, but it bullies the Chinese people the most.

I do not recommend ICBC - the service is really slow and a bank transfer can take days.

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Good

They called me out of nowhere and told me that I had opened an account. The account was abnormal. I clearly had not opened an account. Although I had lost my ID, how did they open an account if I was not the person? I thought it was a scam call, so I said save it, but I got yelled at with unpleasant words.