2/5 Sara R. 2 years ago on Google
Incredibly
disappointing.
For
starters,
they
served
our
food
in
literal
takeout
boxes
and
gave
us
cardboard
cutlery
and
single-use
plastic
cups
-
just
why?
The
service
was
really
poor.
Despite
being
one
of
three
tables,
our
food
was
delivered
to
the
wrong
table,
and
when
the
receiving
customers
highlighted
the
mistake,
the
server
simply
rewrapped
the
burgers
and
brought
them
to
us
(not
really
Covid
secure
given
that
the
burgers
had
been
unwrapped
by
the
other
table).
Our
server
was
inattentive
and
unprofessional
-
we
had
to
ask
for
water
three
times,
and
in
the
end
another
server
had
to
assist,
our
one
seemingly
too
busy
laughing
with
another
table
for
10
minutes.
The
food
was
mostly
fine,
except
the
buffalo
wings,
which
were
shockingly
bad,
as
well
as
the
fact
that
they
seemed
to
have
run
out
of
most
of
their
menu.
We
really
loved
Rudy's
Diner
in
Islington,
particularly
the
milkshakes,
which
weren't
available.
We
had
even
tried
to
call
ahead
but
the
phone
line
went
straight
to
voicemail.
You'd
think
that
with
so
many
menu
items
unavailable,
they'd
have
an
operational
phone
-
or
an
updated
menu
on
their
website
at
the
very
least!
To
add
salt
to
the
wound,
midway
through
our
meal,
staff
decided
to
put
on
uncomfortably
loud
music,
making
it
really
difficult
to
hear
one
another.
The
only
redeeming
feature
of
our
experience
was
that,
thanks
to
the
takeout
boxes,
we
were
able
to
make
a
relatively
quick
escape.