The first night upon arrival I was woken up by some itching sensation on my hands and arms. When switching the light on, I saw a small bug on my top. Which was immediately obvious to me it was a bed bug, given also the itchy bites on my arms! Shocked, I run down to the reception and reported it to the Night Shift, showing him the bites. The guy was friendly and gave me immediately another room! Telling me to speak to his manager in the morning. Tired from traveling from Germany during the day and knowing I had to work the next day, I had no choice but to pack up my suitcase at 2am at night and move the rooms. When returned to the room to pack up, I saw an even bigger bed bug (like a cockroach) on the sheets! It was terrifying and disgusting at the same time. I filmed the bug, for evidence to show. In the morning I confronted the manager! He didn’t even bother to apologize! He kept asking me questions and turning my sentences around, questioning the truth of my experience, making it sound like I was the one to blame. He called his male assistant to inspect the bed! This assistant was as rude as the manager, questioning even the evidence Video, he immediately said my choice is to leave the hostel! Indirectly threatening me to be thrown out! The two were super intimidating, telling that there were no bed bugs complains before. Eventhough another member of staff mentioned some cases before! I felt very unsafe in their presence, being a female, traveling alone! Their ruined my day and I felt very uncomfortable during the entire stay, but I had no choice or time to search for another place to stay as I was there just for few days for work! Their behavior may be also the result of their cultural upbringing, which seems to be some religious patriarchy, with no respect for a woman! Their behavior should be paid attention to! It is a disgrace!

On vacation for 4 days in London I took a private room in this youth hostel with my friend. We were well received when we arrived, the staff were very friendly. The room is very small, as are the toilets and shower. The price is low which can justify this. If people expect a large, luxurious room they just have to pay for a hotel for £300 per night. Otherwise the breakfast was good. If we ever come back to London we might come back here who knows ;)

1) The cleaner was very rude and did not respect their customers. The cleaner stalked what clients were doing in their room. No privacy. Do they think they can disrespect us because of the price of the hostel? I can pay thousands per night if I want. No matter how much we pay, we are still your clients. If we were doing something we shouldn't ( it was nothing serious not a big deal) but we didn't mean to because it was our first time here, the cleaner should talk to us politely and then we will apologize and change, rather than yelling and shouting (and talked to me with her bossy attitude). Who do you think you are? To teach me? You are not my landlord, but a cleaner? Do you understand your position? 2) The environment (basement) was terrible and the wall was broken The price says it all but I will never come back to this hostel

It was so bad . The rooms were so small with no air conditioner therefore it was so hot and actually impossible to sleep during the night . Toilets were so dirty. I left and checked out earlier than the my paid checke out time as I couldn't stay there anymore . I wouldn't recommend this hostel.The only good point of this hostel was about the location . Location was good .

I mean you do get what you paid for… one of the cheapest hostels in London and the location is pretty nice: close to hyde park and two subway stations so rather easy to get around. The less time you spend in the hostel the better but that’s true for many hostels. As other reviews mentioned: weirdly hot even when it’s getting cooler outside. The people you share the room with really make or break the stay and we were pretty lucky with our neighbors. Bathroom was decently clean; small but private. My friend and I stayed in an all female room and I would recommend doing this as there are a lot of middle age guys who seem to live here more permanently. I wouldn’t recommend staying here alone as a woman there are always a lot of guys hanging around the entrance and lobby. Beds are small and mattresses are thin but the curtains do provide some nice privacy. Lockers are a bit obnoxious as they are very loud and I would recommend you bring your own lock. Overall, I wouldn’t necessarily stay here again but it did work nicely for a cheap trip to London with a friend. Oh and I do want to add that the girl working the front desk was super nice and helpful!! She really helped make us feel welcomed. Wifi is also quick.

Not the best of experiences at this hostel. Besides the plus side actually being quiet to stay in, the first room we were put into was not ready for use as there was mattresses on top of one another, and an open tool box on the floor. Which you shouldn't be checked into a room that the reception team has not a clue isn't ready. So we were then put into another room, which was fine, up to the top floor again for thr third time. For then the room we stayed in, the light turns off in the bathroom very quick, the shower just stays on freezing cold. The shower head was all rusted as well. The room was very hot, however there was a fan in the room to help with that. We had travelled very far and we get it is not going to be 5 Star but you would at least think the basics would be met. We were told that we do get breakfast as part of our stay but with some few things going wrong so far we didn't feel comfortable to do so, so we went elsewhere. With not the best of experiences, we probably will pay more next time to stay elsewhere.

It is dirty and just scary because of the people staying there. The staff was nice, but it didn't change the uncomfortable atmosphere. Especially for women, I can't recommend it. Creepy people and mostly (elder) men staying there. I didn't feel safe even when I was there with 3 other friends. And the people there were really unhygienic. We avoided the toilets.

There are several reasons as to why one should avoid this hostel when visiting London. Firstly, the building (although pretty) does not have the necessary capacity for the number of dormitories they have tried to fit inside it. In addition to that, the rooms were packed with beds that did not leave enough room for air to guests. Another major issue with this establishment is that the atmosphere was extremely hot and unhealthy due to the poor ventilation facilities. May I note that we have stayed in multiple hostels before, in rooms up to 24 people (comparing to the 15 of this room) and never before have we experienced such horrid and uncomfortable conditions. Honestly we wonder how this establishment is considered in line with the hygiene standards of the British law. Are there any standards? As trevelrs, we tend not to ask for much and spend mostly sleeping time in our rooms. Here nevertheless, sleeping was a tiring experience. But above all, what really bothered us was the hostel's policy to allow long term stay to guests. Of course we respect this choice on the part of the management. However one should keep that in mind when booking their stay as these people tend to be over-comfortable in the room, not respecting the rest of the guests, turning the lights on late at night, being super noisy, spraying heavy deodorants in the tiny space, etc. Consequently, we couldn't even make use of the surprisingly fully equipped kitchen, as these guests with their ambiguous behavior made us feel uncomfortable. Eventually we had to leave earlier (after enduring 3 of our 5 planned night-stays) and book a two-bed room at a hotel, that included its own bathroom and breakfast, with just +5£ a night for each.

Ok so lets get one thing straight, the room was fairly decent and clean. Broadband is good and location is easy to find. No complaints and you get way you pay for. The thing that really irritated me was the staff! My exact scenario is detailed below, but if you are wanting a hostel with polite and genuinely helpful staff you will not get it here. They acted with intense arrogance as if they are 'too cool' to be helpful and they're in a really important position. Let me tell you something guys, anyone with half a brain cell can work behind a hostel check in desk and be polite. For some reason you couldn't? Exact Scenario: I arrived at the hostel after a long flight from Rome at 11:50pm. I go to check in and the woman on the desk simply advises 'sit over there and we will call you over'. I thought fine i will wait. 15/20 mins go by and the woman is not on the front desk anymore and is replaced by a male. I go up to him and ask if i can check in, he says 'yeah just a minute we are not ready'. Not ready?! How can you not be ready, I finally get the check in details to my room at 12:35am! I asked the man on the desk what the hold up was and he literally responded with 'oh i didnt know you were waiting'. Genuinely a nice enough hostel and worth the money, but the staff are awful. I assume a manager probably wasn't working that night.

1. Air con and Toilet fan are too dirty. Lots of dusts. I got really sick. I have serious Bone pain, and left after 5 days. I spent 1 month in nature, sunshine and clean place to totally recover. 2. Corridor has no fresh air. Please add window and air conditioner. Thank you very much to cleaner ladies who clean them every early Morning and Afternoon. Please make air conditioner in corridor, fresh air for the cleaning ladies. 3. Room is cheap, clean and good for people who really urgently need to stay in Central London. But NOT for long term. Central London has no air. Unless you are ultra rich, live in fancy super high rise. 4. Payment people on official website and reception are very good and helpful.

Big things for a smaller price. Stopped reviews but such a good experience I had to post. Stayed about a week. Good facilities, TV room and kitchen. Enough utensils but no deep oven. Bedrooms are clean and have basic sockets. Curtains for privacy and locker for storage, need your own Lock. No USB sockets and oil needed for noise from some lockers. Really not bad. And really comfortable in the end. But the best thing was the staff. Irish guy on reception was really cool. People overall we're great 👍

First of all, we arrived pretty late on a wednesday evening and all we wanted was a place to freshen up and rest after a long journey. That was too much to ask, clearly. We stayed in a (very hot) 9 person female dormroom and were told that we had to make our own beds but without proper bedsheets so you end up sleeping under dirty blankets after all. Also, the bunkbeds were three beds high, which made the room feel very stuffed (and going up and down was just terrifing). The next morning, we met the staff... to keep it plain and simple, they made us feel like a burden/inconvenience instead of a guest and they did not seem to like their job at all. Their served breakfast is fine, but the self-catering kitchen lacks all the neccesities you need to prepare a proper meal (also, way too tiny when looking at the amount of people in the hostel). The other guests you meet in the "common room" and/or hallway just give off the wrong vibes, which added to the overall uneasy feeling we experienced during our stay. Moving on to the bathroom facilities: they were disgusting!! Clogged toilets, bad smell, dirty tiles and a dirty sink are some examples of this. All of the points listed above made us leave this hostel 5 days prior to our actual check-out date, which didn't even seem to matter to the man at the reception. The only two things this hostel is doing right are the 24-hour reception and the superb location. In short, we simply do not recommend staying here.

Experience has been good. Reception are friendly, things do their job as they should. £2 breakfast is cereals, toast with various spreads, and drinks like water, juice, coffee and tea (milk and sugar also). Some things aren't great (such as some storage lockers being broken or otherwise easily accessible without the key card), but overall it's enough for what I need.

Not providing what you are paying for ( an i pay quite a lot for a bed hier) unfriendly personal, not very clean, tiny bathroom. Not the best choice. You can't sleep there when every hour someone open a metal noisy box where they save they bag pack.

Good hostel and really good location. As all hostel, your stay will be rated by other people that share the room with you. Me and my boyfriend shared the room with more 4 people and they respect all rules. Breakfast for 4,5 pounds. Good option because you can eat as much as you want.

The hostel is very well located but it has many disadvantages. To begin with, the rooms are very uncomfortable, we were in a room for 6 people and there was almost no space. The beds are uncomfortable and there are people who do not put their sheets, therefore the mattress is dirty when another arrives. The bathroom in the room was quite dirty and had a very bad smell. On the other hand, the bathrooms outside the room were uncomfortable, with no space to get dressed (there were no changing rooms), and the showers were quite dirty and waterlogged. I would not recommend this hostel at all, just because of the location, because the friendliness of the cleaning staff was also a negative.

You will have what you paid for. An uncomfortable bed, disrespect from others regarding noise, lights off schedule, smell, and lack of hygiene. I stayed in room 93, the worst, only 2 toilets were used by everyone in the building because they are easier to get when you enter, they are just there with the doors opened for everyone, the room at night was unbearable because of the extreme heat that made me feel very nauseous, it was extreme, horrible. I was in a room full of older, intimidating, and very aggressive men, I was afraid to say anything making my stay miserable, I looked for another place to stay but it was all booked or very expensive so I stuck to my first choice. It's not all the hostel's fault, but they won't do anything about that. The location is very convenient, but I would not recommend it for a woman traveling alone. I was harassed by men just in front of the hostel, very disgusting men I should say, and some of them were staying in the hostel. They say they don't accept 45 yo people in shared rooms but I can assure you there was an older man in the same room as me. I didn't felt safe at all when I went to sleep, they were disrespectful, smelled so bad, didn't flush the toilet, and therefore the bathroom and other rooms were always dirty. When I wanted breakfast I had to pay 5 pounds for it, there was no one to control who was getting in to have breakfast and when I paid for I saw and heard many guests coming in without pay saying it was free. I felt ripped off. In daylight, I saw suspicious business being made on the terrace. So... even with the location being ok. Unless you're a man, I would not recommend it. It is not safe and it's not worth it.

The service was not so good. I could tell that they tried, but communication was hard and the given circumstances were just not too good. You get a locker for your bags but mine was missing because there was no space for it. The toilets and showers were semi clean and the lock for the toilet was constantly broken. For the 16 dorm room were only two toilets , which were also used by everybody who came to the hostel for a short stop. The kitchen was very dirty and generally the hygiene felt rather bad. On the first day we even saw a cockroach. The beds were quite uncomfortable and the room got super hot although the air condition was running the whole night. Most people in our dorm also didn’t seem able to act as if there were other people in the room. I know that that is not the fault of the hostel but I have stayed in many hostels and it has never been this bad. To say something positive as well: the location was really good, close to a park and subway stations. And if there is a locker to use (I could share one with my friend) my stuff felt safe and I didn’t need to worry about that. Although you have to bring your own lock.

Be very careful when considering this property! It is illegal to deny access to those over 45 under UK law. This is why this hostel doesn’t advertise their practice. At some point someone or the authorities will rightly pursue legal action. If you are over 45, don’t even consider going here. If you are an attorney, you might find this facility to be a gold mine of litigation and financial reward. Please pursue this!

Room is not cleaned properly. Pillow cover was dirty. They don't clean toliets everyday . Water is stopping every30 second and light goes off aswell when you are in the bathroom. It's very tiny. Even private rooms are the same as the shared rooms bunk beds and not comfortable. doesn't worth it. Even if you stayed there they charge for the lockers. Staff is rude as everyone says and not helpful at all. They are trying to make things difficult . Especially the guy in the morning he gives false information. I would never recommend anyone.

This is one of the worst experiences I've ever had. My room (for 4 people) was so small, the locker was broken and the bed was uncomfortable. It was always hot in the room and there was a very disgusting smell. Someone stole some of my personal stuffs from my bed (shampoo, shower gel..) not once but twice. People at the reception desk were disorganized and so slow. The hostel was a mess! The toilets and showers were terrible... it seemed to me that nobody ever cleaned those places before. A very BAD experience. The only positive thing about this place is the location: very close to two Tube stops, Notting Hill and Hyde Park. That's all. A great location isn't enought to make this place shine. I'd really prefer to pay a bit more to have a CLEAN place to stay. Highly NOT recommended!

For the price you can't really go wrong. Rooms are not spotless but then again with the amount of people, it isn't dirty either. The housekeepers and cleaners do a good job of keeping the common areas very clean. Not happy about a few young German girls in my room talking until the early hours of the morning. It would be beneficial to let people know if there is a curfew. Other than that I wouldn't have a problem coming back here for the price and facilities.

Nice and clean hostel with very helpful and friendly staff. The room I was in (10 bed dorm) was fairly spacious and had separate showers and toilets. That was great. The only down was that one small window didn't do the job to cool the room down, with 10 breathing beings in it. Bring short PJs with you! Really good price, and nice quiet location with grocery shops within 5 minutes walking distance.

Very good 👍👏and nice hostel to stay, any time I go to London I stay there, thank everyone

the room is very small and uncomfortable. the bathroom is tiny, a large person does not fit inside. the external toilets are broken and have no place to leave clothes outside. The building does not have an elevator, so you have to carry your bags up the stairs, which are also small and uncomfortable. from the rooms you can hear the sound of the stairs, which is very disturbing to sleep.

The price is fine for the beds , but the group of ladies I had to share with, knew each other and fight between them, if you get a room make sure you ask for one that doesn’t have the window on the side of the front of the road, because there are some really nice tables to eat outside, but I caught some men’s keep locking inside the room. Also, there was someone at the other side of the wall of my bed doing awkward sounds for 4 continuing days, which was super strange, and uncomfortable. The place is quite so is nice if you have headaches to rest in piece, but people sometimes can get drunk and you know you might will face with a drunker outside in the middle of the night around 3am doing screams and stuff that won’t let you sleep, a bit warning. But above all people in the hostal seem to be in a good chill, and they all seemed in the need of knowing each other’s life’s . I didn’t eat in but I am sure that they have good food for the smell coming out of the downstairs kitchen.

Absolute 💩🕳 I wouldn’t return here ever id rather sleep on the streets. The rooms stink of sweaty feet the shower and toilets are vile the staff are rude. Thr rooms get hot of a night which makes the smell worse. People are in and out of the room all night so you don’t really sleep. It reminded me of somewhere where the homeless would sleep. 😷😷😷😷😷

To save time: Great service/customer care Exceptional location with many amenities Kitchen and laundry facilities are immensely helpful Bedside lighting, charging port for phones, phone holder, curtains for privacy Paid lockers (large) or under-bed lockers. To top it all off, it's set I'm a fancy looking building! A great stay. Generally there are cheaper places, but a great choice if you decide upon it!

It was so bad . The rooms were so small and looks nothing like it does on website, not very clean and there’s bed bugs therefore impossible to sleep during the night and to sit up all night long. We left and checked out earlier than planned and haven’t received half of the refund promised. Never again

Good hostel for a short and quick stay. The location is very good, with tube and bus connections. The staff was extremely friendly. I would recommend booking a private room with bathroom as the shared bathrooms may be more dirty. The room was spacious with 8 beds, good ventilation and space between beds. Only downside was the noise from outside as it was a basement room. But overall good and would stay again for a couple of days:)

As a person who travel often, this hostel was really nice, I booked a room for 6 and I felt comfortable and silent. I recommend this place. Extra point: They give you a free breakfast if you post a story on Instagram

3 levels of bunk bed and cleanliness was a bit of issue. Certain front counter staff aren’t that friendly. Reply to your response: That’s the point - cleaners around but no toilet rolls, water leaking from the ceiling of the bathroom, hair all over the floor. The smell inside the room can be unbearable

Definitely a recommend for this one! Nice vibes and the staff was so so friendly and super helpful. My friend got ill on our trip and they were the loveliest helping out and checking up on her <3. Plus the location of the hostel is great. The mattresses aren't the best but for this price and just a few nights when you're young you really don't notice anything. Some of the other girls staying in the room with us were loud in the middle of the night but again, its to be expected in any hostel, worst case we could have said something. Overall really really happy with our choice to stay here and would book again! Thank you Hyde Park Inn Hostel! TIP: bring your own locks

Pretty bad! The beds are tiny, the rooms get sweaty and steamy, the whole place feels pretty run down, guests will inexplicably turn the lights on at all hours of the night. Don't put any food in the kitchen or else it will vanish instantly. I also sat in the lobby once while a manager berated a staff member for around half an hour over a very minor mistake (I think the till was £2 short), so it's easy to imagine why the staff are all so unpleasant and unhappy. The only things going for this place are the price and location, but I stayed in the Astor Hyde Park hostel nearby for a very similar price and had a much better experience. Obviously when you pay 10-15 quid a night for accommodations they can only be so good but there's much better than this available nearby and I urge you to look elsewhere.

Overall, my experience was quite enjoyable, despite only staying for one night. The only minor inconvenience I encountered was the drawer lockers located underneath the beds. These lockers tended to make a lot of noise when being opened.

Avoid if disabled. Will not accept that government issued disability travel cards (issued when a driving license is illegal to own due to dangers) staff member on phone was very hostile and refused to listen or provide an answer. Was refused a chance to talk to a manager despite manager being there talking to them. Told us they had email but email had to be repeatedly sent as they were avoiding answering the question. Strongly recommend avoiding this hostel because of its lack of empathy or understanding of disabilities

It’s a good hostel for travellers and overall I would stay here again. It was clean and felt safe despite some non-standard people staying here (delivery drivers and older people). However, there were drawbacks. First of all, I really hate when a hostel charges for towels, so this is the first reason I marked down the rating. Second, we all have different abilities, and it was really difficult for me to climb to the third level bed bunk, I wish they’d ask before they allocate the bunks. Third, our room was flooded with some water, probably from the shower.

I was a customer in your hostel To be honest my experience at your hostel was the best, your wifi connection is perfect, the toilets and kitchen are super cleaned every morning once i use them Your team reception always handles any problems or noises that comes from inside the room. Of course there are problems happen during my staying at the hostel, but my complaints are always heard and welcomed The location of the hostel is perfect as well ,i can commute to whatever i want to go, i can go to the hyde park and have some rest Also you provided me clean pillow cases and cleaners sometimes use air fresher to make the room smells good which is good as well Thank you so much for providing the best service for me..💕☺️

Pros: Location, early check in, price, and staff were pretty blasé but nice. Cons: WiFi was slow, a bit too dirty/loud with a full room (expected things in a hostel), always full lobby area, most of the people in my room were locals or from other parts of England, or pretty old(strange?).

Perfectly adequate. Some facilities are old and a bit worn but it's safe and clean and there's a large spacious common room to spend the day if you have no plans. Kitchen small but serviceable. Bathrooms were OK. Just a bit tired but for the price, it's great.

The hostel is very well priced. The dorms are very good. The toilets and showers are good and cleaned regularly. The hostel is a Hyde Park away from Science Museum, Natural History Museum, and V&A Museum. It is such a wonderfull location. I highly recommend for a two weeks stays. The breakfast is cheap and well served. The comunal kitchen is small but does it job. The comunal areas are enough to spend quick rearhsall before or after a day of London's explorations museums. CERTAINLY a must stay to budget travellers and backpackers. Well served of lockers. And the laundry did well, washing and drying.

I was worried by all the bad reviews for this hostel. I assure you, it's really not that bad. I do not recommend if you are overweight or tall because it is true that the beds are not very big, I am a normal size and it was ok. In addition, I had the middle bed, but making his bed when you were on top did not seem easy and I found it a bit disgusting the beds that were on the floor. Getting my suitcase up to the top floor was very difficult, but that's normal. I have rarely seen hostels with elevators. Yes it was hot in the room compared to the temperatures outside, but there was a very powerful fan and I prefer it to be warmer than too cold. It was very bearable as temperature All my interactions with the receptions were very friendly. When I arrived, the girl who greeted me noticed my accent and gave me my explanations in French. The bathroom in the room was cleaned daily. I liked the concept that it is all plastic, so no mold. The communal showers are bigger & better and were very clean. I didn't use the kitchen, but it looked great. Wifi was very strong & fast in all hostels. I was in a room of 6 and I was entitled to very respectful roommates. The big minus came from the family with young children in the next room. They were very loud and you could hear everything, but it only lasted 1-2 hours. The hostel is about 1 hour walk from all the historical places, it was very good because 90% of the walk was in very beautiful parks. In addition, a metro station is a two-minute walk from the hostel. There are many affordable restaurants very close.

Stayed one night in a 6 people shared room. It had it's own private bathroom with toilet and shower. Clean and comfortable over all, very warm and very well ventilated. You couldn't ask for more, and keep in mind the location. Hyde Park, tube station and a public library (opened until 20:00) within a max 10 minutes walk !

Great location and nice hostel. I didn't have the best first night but the staff at the reception were so helpful and I get another room. The last two nights were so good. Very good price for the location, with two underground stations within less than 5 min walking. Definitely worth the price.

Receptionists were nice and check it was easy. However, the kitchen is closed from 7am to 10am every morning forcing you to buy their breakfast which is just toast and cereal. There is no scrubbing brush to clean dishes, so dishes were always dirty. The showers were cold and dirty. The storage lockers were loud and you can't open them without waking others. Wouldn't recommend unless desperate.

I was torn between 3 and 4 but ultimately decided that it was worth 4. Some of you might go for 3, YMMV, but price-to-performance ratio is definitely 4. Room layout is a little confusing (definitely not disabled friendly), but they have community kitchen, vending machine and all. Here's my favourite *you can check in at 3am without prior reservation* just go to their 24h reception and work it out. Did I mention they're very economical (cheap)?

In general, my stay was okay. The staff was friendly and helpful, but the room wasn’t excellent. It was really hot I couldn’t sleep for most of the night. The bed was not really comfortable. There weren’t enough toilets in the building. But for the price I paid which was £13 pounds the accommodation seemed reasonable. Won’t recommend staying for more than 1 night.

Clean & affordable, this is quite the gem as hostels go. Far enough away from the hub-bub of downtown, but close enough that you can be in the thick of the city in just a matter of minutes, I would recommend this place to any solo travelers coming through the city. Whether you've been to London a hundred times or this is your very first time, Smart Hyde Park Inn & Hostel is the place to stay.

The managers and staff are all very nice and helpful: they accommodated me in a room that was very similar to the picture I saw in the booking process! And assistance is assured 24/7 either in person or by phone: special thanks for night receptionists Morgan and Armadeuz. Cleaning is done daily and as a result, the room and ensuite toilet, are always tidy and clean. People in my room are very respectful of others: so, even in a 12 bed dorm, it's always quiet, night and day. There are also many enough big lockers under the beds. Kitchen and dining room are spacious and often cleaned. You can find there also some weirdos hanging around, but I guess this is pretty normal after such a bad period for the pandemic.

My first time staying in a hostel with multiple bed room (14) and I was pleasantly surprised. They are very clean the staff are cleaning throughout the day. I had no issues with front desk they were nice for check in and out. If you are tall like me you will be a little cramped in the tiny bed and make sure to watch your head for low ceilings. For the price and location you can’t really beat it. The only issue really is the other guests. They may be loud or snore but that’s the risk you take at a hostel.

Good value for money, I sleep with plugs even at home so sound of tap water running doesnt bother me much from others rooms. We get also breakfast included in price free of charge so I can't complain about it as it was good breakfast.