PAUL St Pauls image

PAUL St Pauls

Cafe Coffee shop Bakery Sandwich shop Patisserie

😠 One of the worst cups of coffee I have ever had. Threw it into the bin after a few sips. I ordered a latte and it tasted like 90% warm water, 1% coffee, 9% milk. Worse than your average granulated instant coffee. I would choose zero stars if that was an option. People often mention coffee, staff, Paul, location, service, Cathedral, nice,


Address

2 Paternoster Sq., London EC4M 7DX, United Kingdom

Website

www.paul-uk.com

Contact

+44 20 3978 5530

Price rating

$$ $$

Rating on Google Maps

4.10 (612 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7:30 AM to 7 PM
  • Thursday: 7:30 AM to 7 PM
  • Friday: 7:30 AM to 7 PM
  • Saturday: 8 AM to 7 PM
  • Sunday: 8 AM to 6 PM
  • Monday: 7:30 AM to 7 PM
  • Tuesday: 7:30 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: coffee (14) staff (11) Paul (10) location (9) service (7) Cathedral (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Coach H. 7 years ago on Google • 576 reviews
    Great location next to St Pauls Cathedral and St Pauls Station is not far away, just around a corner. French café, famous for its quality deserts, bread, with very nice luxurious deserts, cakes, etc. and good coffee. I always enjoy their cakes and deserts. Parisian breakfast in London. Located in the City, near Paternoster Square. With plenty outdoor seating with great views of St Paul Cathedral.
    2 people found this review helpful 👍

  • 5/5 Less Talk More W. 6 years ago on Google • 9 reviews
    Paul’s is one of my favourite bakeries in London and it’s also one of the oldest too, so they have perfected everything over the many years. Sandwiches, cakes, cookies, cake slices they’ve got it and they look stunning but more importantly taste incredible 🙌
    2 people found this review helpful 👍

  • 1/5 Greg H. 2 years ago on Google
    One of the worst cups of coffee I have ever had. Threw it into the bin after a few sips. I ordered a latte and it tasted like 90% warm water, 1% coffee, 9% milk. Worse than your average granulated instant coffee. I would choose zero stars if that was an option.
    2 people found this review helpful 👍

  • 5/5 Zunera I. 8 months ago on Google • 81 reviews
    Such a nice place this shop is Can enjoy the coffee i love paul Pasties enjoying the coffee with such a beautiful building in front of it is a good experience I think so
    1 person found this review helpful 👍

  • 5/5 Nay A. 1 year ago on Google
    Such nice men working the front and after my group ordered a bunch of food, I got a complimentary drink! The food is also really good! We had the chocolate beignet and pizza
    1 person found this review helpful 👍

  • 4/5 Emily R. 2 years ago on Google • 434 reviews
    Fantastic customer service from the staffs here on a Boxing Day. The croissants were fresh and the drinks were served quite hot. The location is apt, being right next to St Paul. The indoor and outdoor seating area is a hit

  • 5/5 Joydeep P. 3 years ago on Google • 342 reviews
    Amazing location just beside the St Pauls Cathedral. Lots of options to choose for. The coffee was amazing and the pastries were really great. Helpful staff. Highly recommend.

  • 2/5 Hhl E. 7 months ago on Google • 206 reviews
    Terrible service. Every ime we visit here we see no one smiling. Good food and coffee, but not good staff. Recommended only for it's food.

  • 5/5 Chiho S. 2 months ago on Google • 115 reviews New
    A great location! It’s right in front of St Paul’s Cathedrals I cannot resist getting something to eat and drink when I walk past this place especially when the weather is nice. I bought a cup of decaf flat white and olive bread sticks for breakfast today. I enjoyed every sip and bite. All the pastries and desserts are all so tasty. I often buy bread for takeaway.

  • 5/5 Rupashree C. 5 months ago on Google • 66 reviews
    This was my first time visiting Paul's restaurant. After walking a lot we were tired I wanted to have some hot food. Loved their food pastry, sandwiches and cold drinks. A cosy restaurant. They have a restroom too which I wanted to go was a great help👌. So anyone wanting to go to the restroom while walking at St Paul Cathedral can go to this restaurant 👍. They have wide varieties of pastries, fresh baked breads &deserts all delicious 🥰👌

  • 3/5 Maagie N. 4 months ago on Google • 61 reviews
    Also der Kuchen war wirklich lecker und der Cappuccino war auch gut . Aber von Sauberkeit ließ das ganze doch zu wünschen übrig . Die Tische wurden innerhalb einer Stunde und wechselnder Kunden nicht abgeputzt und mein Freund hat mir dringend abgeraten, die Toilette zu benutzen . Fazit Essen Getränke gut , Sauberkeit Luft nach oben .

  • 4/5 Julian 2 months ago on Google • 54 reviews New
    Trusted concept. Friendly staff. Nice location across St. Pauls. Only remark will be to clean the tables outside a bit more often.

  • 4/5 Brett A. 4 years ago on Google • 25 reviews
    Fantastic - locations all over London, with the overwhelming scent of pastry. Service was kind and attentive. Wide selection of pastries, desserts, fresh baked bread and sandwiches, both beautiful and delicious. Lying in the shadow of St. Paul’s Cathedral , Paul is a perfect spot for mid afternoon croissant beurre and coffee.

  • 1/5 Filip H. 2 months ago on Google • 18 reviews New
    Awful service. The selection for food was poor and the coffee was served in paper cups even when we ate in. The staff were grumpy and the toilets were filthy. Looked like they hadn't been cleaned for days. A beautiful location but no view from the cramped cafe. Definitely would not recommend going here.

  • 1/5 Shirley D. 1 month ago on Google • 9 reviews New
    Awful service. My colleague needed to use toilet but you have to put in a code which did not work . She asked a member of staff who said she would get someone to help. That never came. When I asked why she had not helped, I was told NEW. So personally if new and cannot help with basic customer service, she should not be employed. When I got into toilet it was filthy. Looked like they hadn't been cleaned for days. A beautiful location but no view from the cramped HOT cafe. Definitely would not recommend going here. Also another customer coughing on shared condiment table. I asked for it to be cleaned. This didn't happen immediately and only done when someone later split milk. Definitely should not be rated 5 star.

  • 1/5 Kseniia D. 4 months ago on Google • 3 reviews
    I was going to order desserts and coffee, but thanks god it was fire alarm. I bought just coffee, it’s awful! Very poor quality, bitter and sour. I can’t understand how you can offer bad product in such attractive and beautiful place. Please, save your money, this place is just hashery

  • 4/5 Esther A. 1 year ago on Google
    Friendly staff. It’d be great if someone could sort out the oven and panini press that they use to heat up lunch items. They’re very insufficient and the staff can do no more but apologise.

  • 3/5 María 8 months ago on Google
    Tables were not kept clean. No dish or cutlery for the pastry, handed in a paper bag, single use cup. Have they heard of sustainability?

  • 5/5 Emilia 1 year ago on Google
    I just LOVE Paul cakes! I always find them very fresh and very good. The girls are just amazing and very helpful with their service. I especially loved when I met Michaela and Ana and that tall guy with glasses. They just provided an amazing service and I'll definitely be back there as soon as I'm in the area again!!

  • 4/5 T H. 1 year ago on Google
    We were in the area of St Paul's Cathedral and where better to stop for a simple lunch than at Paul, right opposite the cathedral. The staff were busy but very friendly, and we had a nice lunch and rest. The upstairs seating wold have benefitted from better views outside, but the structure of the building did not allow for that. There were some ancient-looking wooden beams in the ceiling, which made one wonder if they are original, as the building itself did not look that old. There was only one unisex toilet, which could have been better cleaned.

  • 5/5 outoforder 1 year ago on Google
    Absolutely amazing patisserie! Everything is perfect, the atmosphere, the pace, and of course, the friendly Ukrainian man working the counter! I recommend PAUL to anyone who finds themselves near St. Paul’s should stop by and get some delicious French patisserie.

  • 5/5 Fabian 1 year ago on Google
    Awesome Place to have breakfast or a little Snack. It's right next to St. Pauls so you can marvel at the cathedral while having your Meal.

  • 2/5 Jasmine C. 1 year ago on Google
    I do not recommand the quiche lorraine I am not sure whats in it. The only accessible places are outside. The place to order is really small and really busy which is not ideal for mobility impaired people. Service is friendly.

  • 3/5 Vincent P. 1 year ago on Google
    To start, I love Paul's and is my go to coffee house when in London. My favourite was in Soho which has sadly closed but Covent Garden comes a close second. Always have an Almond Croissant and Large Latte or Mocha. This Paul's although in a prime location near the front entrance of the cathedral is far from scratch. The staff seemed very uninterested. I wanted my usual large Latte in a china cup,. We only have paper cups here was the reply. Okay but I want a large, we only have this size holding up a regular size cup. When it came I sat outside, took the lid off to find it was only 2/3 full. Very disappointing. I'll continue to go to Paul's but this branch is off my list. I didn't like the couldn't care less attitude The staff need some serious customer relations training on how not to be so unenthusiastic and miserable.

  • 4/5 David T. 3 months ago on Google • 1 review New
    I wish I could rate this café a 4.9/5 just because it doesn’t feel fair to take off a full star, but I did get robbed while at a table upstairs and I just can’t give it a perfect score. That being said! When the event occurred, the staff were really nice and, long story short, the whole thing resolved beautifully. Now on to the actual regular experience one should have upon visiting this PAUL: The coffee’s fine, the pastries are fine, the location is exceptional, and the café itself is so warm and cozy, especially upstairs (but just because it feels safe and cozy, don’t leave your wallets out in the open people). Oh and keep in mind (at least as of October 2022) you can’t pay in cash.


Call +44 20 3978 5530 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Sandwich shops nearby

Last updated:
()