1/5 Gem P. 8 months ago on Google • 12 reviews
On
Saturday
5th
August
while
attending
an
event
called
Garageoke
my
friends
ordered
food.
First
of
all
we
were
given
a
menu
and
when
we
went
to
order
food
the
kitchen
staff
told
us
the
kitchen
was
being
closed
down
because
of
the
slow
start.
But
they
would
do
food
for
us.
My
friends
ordered
fries
and
(Take
note)
a
Vegetarian
burger
and
a
beef
burger.
When
these
burgers
came
the
server
(young
man
with
locs
on
top
and
shaved
sides
)
asked
who
has
the
beef,
my
friend
raised
her
hand
and
said
i
take
the
beef.
so
he
gave
her
the
beef
(so
we
thought)
and
my
other
friend
the
vegetarian
burger
option.
when
my
vegetarian
friend
was
half
way
through
her
burger
she
said
this
is
a
different
vegetarian
burger
than
i've
had
before
and
my
friend
with
the
other
burger
put
her
phone
light
on
and
we
saw
it
was
the
vegetarian
burger.
I
told
them
we
need
to
go
up
and
tell
the
kitchen.
myself
and
my
friend
went
up
and
proceeded
to
explain
to
the
kitchen
staff
that
this
had
happened.
i
was
met
with
a
lot
of
gibberish
as
the
kitchen
staff
told
us
we
should
of
stated
who
has
beef.
i
explained
three
times
that
we
did
and
that
the
server
should
know
what
one
to
give
as
my
friend
literally
held
her
hand
up
to
say
she
is
the
beef
option.
I
also
stated
when
the
lady
tried
to
blame
my
friends
that
these
need
to
be
remade
or
a
refund
issued.
There
was
a
lot
of
back
and
fourth
and
when
i
said
i
would
get
the
lady
who
ordered
the
vegetarian
burger
to
come
the
kitchen
staff
lady
moved
forwards
to
me
and
told
me
i
was
making
a
big
deal.
i
was
not
making
a
big
deal
but
thought
it
was
best
to
remove
myself
and
allow
my
other
friend
to
come
and
say
her
piece
because
if
she
ordered
a
vegetarian
burger
it
was
for
a
reason
and
to
get
either
a
refund
or
another
burger.
The
lady
was
extremely
hostile
and
would
not
listen
she
was
repeating
a
lot
of
things
and
my
friend
decided
she
did
not
want
to
eat
again
or
take
a
refund.
My
vegetarian
friend
is
in-fact
feeling
sick
today
and
we
left
the
event
we
had
purchased
tickets
for
and
went
elsewhere.
I
am
absolutely
disappointed
and
there
was
no
apology
given.
i
would
say
to
customers
in
future
to
be
mindful
of
what
you
receive
if
your
ordering
specific
items
of
the
menu
weather
for
health
conscious
reasons,
or
allergy
and
dietary
reasons.
To
the
lady
who
we
had
this
"thing"
with
i
want
to
say
it's
utterly
unprofessional
to
tell
people
why
your
closing
the
kitchen
and
then
act
as
if
your
doing
them
a
favour
by
cooking
food
they
pay
for
and
lastly
shift
the
blame
onto
the
paying
customers
who
were
given
the
wrong
food
despite
stating
who
wanted
what
and
to
listen
regarding
dietary
or
allergy
related
food
orders.
Having
an
intelligent
and
rational
response
goes
along
way
in
the
catering
industry.
The
event
that
took
place
there
was
not
the
problem
it's
just
a
shame
the
venue
comes
with
this.
