Been in here twice now, very friendly and pleasant staff and a nice layout. Unfortunately both times I've been asked (very politely) for my email address. No other stores I've been to in London do this, it's annoying and needless. I just want some tea, I dont need to be spammed for the privilege.

Always ask for signature & winter warmer products .. Testing menu is available !!

Friendly service and helpful.

The best tea shop I've ever been to.

Lovely tea. Unfortunately I can't buy it very often because I'm not from the UK. But whenever I'm in London, I have to go to this store to buy the fantastic black tea. Lovely shop, perfect tea.

Great place to buy good english tea. Samples of hot chocolate and tea available for tasting.

Wonderful shop full of flavorful teas, coffees and hot chocolate great for yourself or Christmas gifts for friends and family.

A great selection of teas and lovely products with a nice design. Unfortunately when we went in it was close to closing time and the staff member was not interested in helping us in the slightest

Such a nice shop and kind staff! I recommend this store for some quality teas and particular coffees (I already have the tea and I wanted to try their coffee and hot choco) ❤️

This location gets 5 stars for the amazing customer service we received from the woman working the morning of March 26. The store has a number of hot teas and hot chocolate ready for you to try while you shop. We were able to smell a lot of teas and had help to pick out some new teas for us to try. Great place for gifts!

Thanks Angelia for great assistance 🙏⭐️

Visited this store on the 22nd, visiting from Derbyshire. Wow! What amazing customer service, the two gentlemen were so lovely, friendly and helpful unlike anywhere else we visited in London! It was an absolute pleasure to shop!