4/5 Jade H. 5 months ago on Google
Given
this
is
London,
and
the
building
itself
is
not
new,
I
expected
the
room
to
not
being
very
spacious
(compare
to
North
America
standards).
But
rooms
are
clean,
well
equipped,
(some
rooms
have
USB
plugs
beside
the
bed,
some
don't,
which
is
a
little
disappointing),
and
comfortable.
However,
I
really
would
like
to
command
the
wonderful
services
from
their
staff.
I
arrived
at
the
hotel
as
the
original
hotel
booked
thru
Agoda
cannot
be
located,
and
I
was
stranded
and
needed
to
find
a
replacement
hotel
immediately.
This
happened
to
popped
up
on
top,
so
I
just
went
with
it.
Tired,
frustrated,
and
stressed
with
this
last
minute
hotel
kerfuffle,
when
I
arrived
at
the
hotel,
they
haven't
yet
got
the
reservation
from
the
system,
but
they
were
very
sympathetic
after
I
explained
the
situation.
After
finally
getting
into
the
room,
my
elderly
parent
mentioned
the
bath
tub
was
too
to
be
easily
accessible,
I
went
to
hotel
concierge
and
they
were
extremely
accommodating,
trying
to
look
for
another
room
for
me
that
has
shower
instead
of
bath
tub.
Honestly
given
the
room
I
book
was
the
cheapest
type,
I
was
really
impressed
they
were
really
looking
thru
the
available
ones.
At
the
end,
they
offered
us
2
single
rooms
that
has
accessible
bathrooms.
I
cannot
say
enough
about
how
helpful
the
hotel
staff
is
and
if
I
were
ever
to
visit,
I
most
definitely
will
be
staying
there
again.
In
addition
to
the
staff,
the
location
is
also
perfect.
Tube
station
right
next
to
it,
within
the
same
block,
3
different
grocery
shops,
coffee
+
quick
bite
next
to
the
hotel,
bus
stop
right
in
front.
Really
cannot
ask
for
anything
better!