The Vintage Jeweller image

The Vintage Jeweller

Jeweler

👍👍 I am absolutely delighted with the beautiful clasp that I have purchased recently from this highly respected and reputable London Jeweller. My meticulously wrapped parcel arrived swiftly, the kindness and professionalism of this Jeweller is second to none. Do yourself a favour, have a lovely browse... People often mention ring, Jeweller, Vintage, service, recommend, Sullivan, experience, jewellery, buying, shop,


Address

By Appointment Only, 26-29 St Cross St, London EC1N 8UH, United Kingdom

Website

www.thevintagejeweller.co.uk

Contact

+44 800 689 5265

Rating on Google Maps

5.00 (93 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 am to 3:30 pm
  • Sunday: Closed
  • Monday: 10 am to 5:30 pm
  • Tuesday: 10 am to 5:30 pm
  • Wednesday: 10 am to 5:30 pm
  • Thursday: 10 am to 5:30 pm
  • Friday: 10 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: ring (42) Jeweller (21) Vintage (20) service (15) recommend (13) Sullivan (10) experience (10) jewellery (9) buying (9) shop (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rebecca M. 1 year ago on Google
    I am absolutely delighted with the beautiful clasp that I have purchased recently from this highly respected and reputable London Jeweller. My meticulously wrapped parcel arrived swiftly, the kindness and professionalism of this Jeweller is second to none. Do yourself a favour, have a lovely browse through his store, you will NOT be disappointed!!!
    1 person found this review helpful 👍

  • 5/5 Lucy E. 2 years ago on Google
    I am so pleased with my recent The Vintage Jeweller purchase and the service provided. I had been searching for a wedding band when I came across this shop, and not only is the range of rings (and jewellery more generally) offered by the Vintage Jeweller incredible, but their staff are brilliant. Sullivan was so accommodating in providing additional images for me, along with a video, which made the remote buying experience so much better. I also couldn't be more impressed with the delivery - order Tuesday afternoon, posted almost immediately and arrived the following morning before 9am. Thoroughly recommend The Vintage Jeweller.
    1 person found this review helpful 👍

  • 5/5 Ellie M. 1 year ago on Google
    Beautiful jewellery and exceptional service from The Vintage Jeweller. Sullivan was very accommodating and offered to put the ring on hold whilst funds were being transferred. After payment was made, the ring was delivered the very next day. I am so happy with my purchase and wouldn't hesitate to buy from The Vintage Jeweller again. Highly recommend.

  • 5/5 Roshni P. 4 months ago on Google
    Wonderful experience, Shaun was so helpful with a last minute gift and got it to me the next day with special delivery :) really happy and will visit them again

  • 5/5 Amy W. 1 year ago on Google
    THANK YOU!! I cannot recommend Sully and The Vintage Jeweller highly enough. Sully was an absolute dream to deal with; super helpful, patient, friendly and honest. He made the process of picking my engagement ring a fabulous one, sending lots of images & videos over of different rings to help me make my decision. If you're thinking of buying a ring online without trying, you have to speak to TVJ - they go above and beyond. I am SOOOOO delighted with my ring, which I arrived in record time! Thank so much again guys, it was a pleasure! X

  • 5/5 Helen W. 1 year ago on Google
    I had been searching for so long for a particular ring & was delighted to find it on their website. I made contact & asked many questions over several emails . I was always treated politely & fairly. I am so thrilled with my ring & would highly recommend The Vintage Jeweller to everyone. ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Francesco maria S. 1 year ago on Google
    Best vintage shop in Hatton Garden. Jeff was really nice and professional. He advised me to choose the most suitable ring according to my requirements. The condition of the ring I bought was amazing, merely as new. Definitely recommend this shop to my friends and family. I will buy again from Jeff.

  • 5/5 Andy M. 9 months ago on Google
    Fabulous eternity ring and excellent service. Ordered from the website at 4.30pm, delivered at 10am next morning! We’ll definitely shop with The Vintage Jeweller again!

  • 5/5 Paula P. 8 months ago on Google
    Amazing experience shopping at the vintage jeweller. I bought a wedding band online but wasn’t sure about the fit. I rang the VJ team and Sean prepared a selection of rings for me to try on. I ended up buying something I wouldn’t have thought of and absolutely love it 😊 Thanks Sean and team! Will definitely be back

  • 5/5 Alicia M. 1 year ago on Google
    Replaced my engagement ring and wedding ring through Sullivan. Dealt with purely over the phone and internet. The process was faultless and I am thrilled with these stunning pieces of quality jewellery. 100% recommend Thank you so much again

  • 5/5 Stephanie V. 1 year ago on Google
    Excellent customer service! Bought a Victorian ruby and diamond ring from The Vintage Jeweller recently. I was a bit nervous about buying online without being able to see the ring, but The Vintage Jeweller were so helpful, sending me extra pictures and answering all my questions. When I received the ring, it was even more beautiful than the pictures. Thank you for your help and patience.

  • 5/5 Mark O. 11 months ago on Google
    After exhaustive research over a number of weeks online, I discovered a couple of items of significant interest to me on their website. Their customer service is friendly, professional and very efficient. Sully and Sean made it a wholly pleasurable and happy experience. Communication and punctuality in all my dealings with them both are to be applauded. The items arrived carefully and beautifully packaged and presented. I will not hesitate in buying from The Vintage Jeweller again. Well done everyone, and thank you very much.

  • 5/5 Mary B. 1 year ago on Google
    Excellent! Thank you so much Sully for all your help and patience during my purchase. The ring, Theo Fennel Purple Sapphire & Diamond Bombe ring, is absolutely stunning, just keep looking at it - Great price, perfect communication and very quickly dispatched - Thanks once again! Very happy customer x

  • 5/5 William W. 1 year ago on Google
    I can't thank these guys enough! Sullivan was nothing more than an absolute legend. So knowledgeable and supportive. The ring was one thing, but the aftercare was second to none even though I had to resize a few times! If your looking for top quality look no further then the vintage jeweller!

  • 5/5 Yasmin S. 1 year ago on Google
    Exceptional service from Sullivan at The Vintage Jeweller. He made the whole process of choosing an engagement ring and resizing go so smoothly and was very helpful - couldn’t fault anything. Delivery of the ring was secure and reliable and I wouldn’t hesitate to recommend to anyone looking for a high quality, special item of jewellery from a reputable and family owned business. Thank you for everything!

  • 5/5 Ally Y. 2 years ago on Google
    Exceptional service, beautiful jewelry. I first discovered The Vintage Jeweller through their Instagram. I was impressed by their aesthetic, and of course the jewelry, which is beautiful. I contacted Sully and made an appointment to discuss an engagement ring. I know next to nothing about jewelry, but Sully was patient, informative and made the whole experience a real pleasure. Nothing was too much trouble and Sully sourced a diamond to my specification and budget. It was perfect. I had the ring designed and set by a goldsmith which TVJ recommended and the result well exceeded my expectations. The service was personal, detailed, and highly professional. I cannot recommend TVJ highly enough.

  • 5/5 V N. 1 year ago on Google
    An amazingly easy experience. Seamless transaction of trading in my watch in order to purchase a different one. I was offered a good trade in price and the deal was well handled .I was kept informed at all stages and nothing was too much bother for the handler. The watch was delivered speedily and far exceeded my expectations of quality. Their website is full of interesting items and after such a positive transaction I am sure I will back to buy again. Thank you Vintage jeweller!!!

  • 5/5 Starlight P. 2 years ago on Google
    I have already bought 3 jewellery pieces from The Vintage Jeweller and I could not decide which of them is the most gorgeous. Extremely beautiful pieces. I could not recommend this shop more. Everything excellent quality and you receive your favorite piece literally within hours. I paid and the next day I could already open the parcel with a pretty box and kind postcard, everything well wrapped. Million times thank you to Sullivan, the owner of the business. I am so grateful for and happy about the daisy earrings, the flower ring and the starlet necklace. It looks almost too stunning to be real and from this world, true masterpieces and this giant sparkle brings a bit of extra sunshine into even the cloudiest of all days. I appreciate all three of them a thousand times. Thanks, thanks, thanks

  • 5/5 Ruzhena K. 1 year ago on Google
    Have nothing but good to say about my purchasing experience. Sullivan was extremely helpful and patient answering multiple questions.He also went out of his way to help me with out with the currency exchange issues. Highly recommended. Very professional and honest person to deal with. Thank you !

  • 5/5 Luis S. 2 years ago on Google
    I bought this amazing 9ct antique yellow gold ring with so much character! Over 150 years old in incredible condition :) The delivery was super quick and had a personal touch with a cute little box. Looking forward to place it on my girlfriend's finger on our wedding day! If I could feedback something to improve something that would take your impeccable shop to the next level is having some information about the ring in the package that is sent with. But that is a minor thing, because both your website and service is amazing!

  • 5/5 Myles H. 3 years ago on Google
    Ordered a ring on early Friday morning and come Saturday it was at the door! Exceptional service from the team down there - really fast replies through their social media platforms & they’re extremely helpful. The ring was just as described online but even more stunning in person! I couldn’t recommend these guys enough for anyone that’s jewellery shopping!

  • 5/5 F R. 3 years ago on Google
    I purchased a Victorian ruby and diamond toi et moi ring from The Vintage Jeweller. This was my first time buying an antique ring and I was a bit nervous about purchasing the ring without seeing it in person. Sean was incredibly patient in answering all my questions. He provided additional photos and video (of the rings I shortlisted) and went above and beyond by sharing his own recommendations. He really cares about the customer’s experience and makes the whole process seamless from start to finish. The ring was exactly as described and arrived very quickly. Sean is great at communicating about the order and responds to any queries promptly. I am very happy with my purchase and experience and look forward to buying again from this shop.

  • 5/5 Maud M. 3 years ago on Google
    The Vintage Jeweller is an exceptional establishment, quite unusual in these times. All jewellery is stunning, and in stunning condition- and yet incredibly affordable. I bought my engagement ring in Dec 2019, a vintage white gold band with nineteen diamonds (image attached) for an amount in the hundreds- an amazing feat when friends of mine were regularly spending thousands on new rings which, frankly, I didn't think were as nice. In addition to this, the service is exceptional. I went to try the ring, had my finger measurement taken on the spot, and they fitted it perfectly to my measurements in under an hour. I went around the corner for a glass of fizz to celebrate the purchase, and by the time I finished my glass it was done. Finally, in Dec 2020 I lost one of the diamonds from the ring. This was an epic disaster for me, as I love it so much but I'm also deeply, deeply clumsy. I'd been having panic dreams about breaking the ring (a bit like the ones you get where your teeth have fallen out), and then they came true. Anyway, I wrote to The Vintage Jeweller, and they told me simply to send it back and they would fit it with a new diamond, polish it and send it back... FOR FREE. FREE. Unbelievable. How incredibly kind is that? And what an example of overdelivering for customers. I'm a small business owner myself, and it really hit home what it means to provide quality service. I've never been happier with an interaction with a business, and I'm contemplating buying more utterly frivolous jewellery just because I like them so much. Whatever happens, I'm definitely going back there for our wedding bands- if we're ever allowed to get married. We have our fingers crossed for Dec 2021! Thanks so much, TVJ. You guys are awesome.

  • 5/5 Bo S. 3 years ago on Google
    I cannot express enough how happy I am with The Vintage Jeweller's customer service. We ordered my engagement ring online from Australia and Sullivan's communication and help was fantastic throughout the entire experience. I naturally had questions and asked for a photo of the ring on, which was quickly provided along with a video along with responses to all of my questions over several emails. Sullivan was also very patient over this time including putting the item on hold whilst funds were transferring. He was also understanding that this was a big purchase without seeing the ring in person and assured us that we could refund within 30 days and should an error be on their part, that they would pay for the return shipping too. We appreciated that the insured postage to Australia was all free of charge and within a week it had arrived, even with the current COVID circumstances. The ring is exactly as described and of course even more stunning and spectacular in person. We are elated and cannot thank Sullivan and The Vintage Jeweller enough, we would highly recommend as a genuine, reliable, high-quality and caring Jeweller.

  • 5/5 Camilla N. 2 years ago on Google
    TVJ has really beautiful jewellery for all budgets. Sean was incredibly helpful and patient with me, as I was very excitable, and eager to get the ring back from resizing within 48h in time for a family get together. Great service from start to finish, I'll be recommending TVJ to friends and family for special occasions.

  • 5/5 Rachel W. 2 years ago on Google
    I cannot recommend this place highly enough. I recently bought a ring for my sister's 18th; the selection of rings were beautiful, the service fantastic and the genuine passion for the jewelry is obvious to see. They also have an extensive range to fit every budget. Very quick to re-size the ring too. We are thrilled - thank you!

  • 5/5 Joanne K. 2 years ago on Google
    I purchased an amazing old cut diamond brooch pendant from Sullivan. He was super helpful with additional questions and photos which made me comfortable buying this from overseas. He converted it to a pendant for me beautifully. Definitely recommend this shop!


Call +44 800 689 5265 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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