Hatton Garden Diamond image

Hatton Garden Diamond

Jewelry store Jeweler Jewelry designer

One of the Top rateds in London


Address

13 Hatton Garden, London EC1N 8AN, United Kingdom

Website

www.hattongardendiamond.com

Contact

+44 20 7404 9202

Rating on Google Maps

5.00 (812 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 AM to 3:30 PM
  • Monday: 10 AM to 5:30 PM
  • Tuesday: 10 AM to 5:30 PM
  • Wednesday: 10 AM to 5:30 PM
  • Thursday: 10 AM to 5:30 PM
  • Friday: 10 AM to 5:30 PM
  • Saturday: 10 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: ring (76) Hatton (37) Garden (31) recommend (28) engagement (27) Diamond (25) service (25) experience (20) Mitchell (19) diamond (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tavan Dutton (. 2 years ago on Google
    I recently bought my engagement ring at Hatton Garden Diamond. I had the pleasure of being walked through the process by Mitchell Perry. Out of all the shops in Hatton Gardens I was impressed by Mitchell’s honesty and professionalism which is why I chose to go with him in the end. I would highly recommend this shop for anyone considering to buy any kind of jewellery. I am not surprised that this lovely family business has lasted for over four decades and I will surely return there if I plan to purchase anymore jewellery. Thanks to everyone at Hatton Garden Diamond!
    2 people found this review helpful 👍

  • 5/5 Christie C. 1 year ago on Google
    Glad we came across this store after walking through several other ones. I knew the ring I chose was “the one”. Thank you Hatton Garden Diamond for the pleasant experience and it was such a quick and smooth transition. Gemma and her team made sure my engagement ring would be ready the next day as we were leaving to go back to the States.
    1 person found this review helpful 👍

  • 5/5 Katie H. 1 year ago on Google
    Absolutely love my engagement ring. Perfect in every way. When an issue came up with a bend in the ring (my fault) they were super helpful and got it all sorted for us free of charge. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Kieran M. 1 year ago on Google
    It was great to meet Mitchell and the peeps at Hatton Garden Diamond. They were super helpful choosing and designing my fiancés engagement ring and the quality of the ring can’t be understated - absolutely beautiful. Looking forward to visiting soon for my ring & our wedding bands!
    1 person found this review helpful 👍

  • 5/5 Ben C. 6 months ago on Google
    We've looked up and down Hatton Garden for engagement rings, though I wish we had come to Hatton Garden Diamond straight away as it would have saved a lot of time. Ash is by far the most knowledgeable, patient and considerate assistant we have met who showed us many different options until we found the perfect ring. Thank you so much.

  • 5/5 Tom H. 1 year ago on Google
    My experience was definitely worth 5 stars and more. Every ring I looked at was of the highest quality and Mitchell was so helpful in finding the right one for us. It was so much more relaxed and friendly than other shops I had visited on Hatton Garden, which is a massive plus. They even suggested making the ring more unique by adding some personal touches to the inside of the ring - which we are so so happy with. I'll be going back here for the wedding bands 100%! A very happy customer.

  • 5/5 Rupi P. 1 year ago on Google
    We did our homework and we got fantastic results! My husband and I decided we wanted to go to ring shopping for our 10th anniversary. We were aware how busy and overwhelming it can be, so we searched and came across Hatton Garden Diamond. The reviews were so amazing and I had a quick look at their (very impressive!) Instagram page. We went early on a quiet weekday and were served by Stephen and Mitchell who instantly made us feel so welcome. Stephen gave us his undivided attention, listened to our requirements, eliminated what I was not keen on and made some fantastic honest suggestions, bringing along a wealth of experience. We instantly felt engaged and positive but needed to go away and think it over, which Stephen actually encouraged us to do! We went away and had a break, came back and settled on diamond eternity band, but purchased the all gold version on order, as the one in store was white gold. We have to say it is the most stunning craftsmanship and we are over the moon with the quality of the ring. We would honestly recommend this lovely family run business to everyone, thank you to the other reviews, we now can also vouch for exceptional customer service and outstanding quality products - Hatton Garden Diamond, your only place to go! 💎

  • 5/5 Dominic L. 1 year ago on Google
    Wonderful ring shop, all the staff are on hand to help and explain things in layman's terms. They go the extra mile too on things like engravings and ring clean up. Prices are fair and competitive. Would heartily recommend.

  • 5/5 Millie H. 1 year ago on Google
    The experience we had at Hatton Garden Diamond was so amazing. We had a bad experience with a different ring company which unfortunately ended with us receiving a faulty ring and bad customer service, after we had finally received our refund it was time to shop for a new ring. My Partner and I were very nervous to go out and find a new ring incase we had another experience like the previous, we walked into Hatton Garden Diamond and was greeted by Steven, we explained what has happened to him and he straight away showed so much empathy to our situation. He went out of his way to help us pick out our dream ring explaining all the ins and outs and making us feel incredibly at ease from the very start, they put a rush on our ring as we were going to visit my family who I hadn’t seen in ages and understandably wanted my ring to go away with. We couldn’t recommend them enough and am very much looking forward to going back to pick out our wedding bands in the future.

  • 5/5 Tendai D. 1 year ago on Google
    A massive thank you to Mitchell! We had a fantastic experience buying my ring just before Christmas. Mitchell spent a lot of time with us explaining our options. He was really patient and allowed me to try a variety of rings. I will definitely be back for all my jewellery needs.

  • 5/5 Mohamed A. 6 months ago on Google
    Nisha was incredible. Really knowledgeable, friendly and welcoming. Felt no pressure and at ease the whole time. She guided me through the whole process and helped me find the perfect engagement ring for my fiancée. Couldn’t be more grateful for her and the whole team!

  • 5/5 Ryan Blundell (Ryan B. 8 months ago on Google
    From start to finish the service was perfect. I designed a ring for my partner and it turned out exactly what I envisioned and she is over the moon with it. Gemma dealt with my ring and was a fantastic member of staff who I would happily go back to in the future for wedding bands/ any other jewellery we need. Great place, great service Thank you

  • 5/5 John O. 9 months ago on Google
    Zeffie absolutely aced it when I came in to buy my (now!) fiancée’s engagement ring. He talked me through all the options for my budget and how each category in the 4Cs related to the specific ring I bought. He was warm, friendly and knowledgeable, putting me at ease and making sure I was happy with my purchase. I got the sizing slightly off, and he was happy to book me in for a resize when it suited us too.

  • 5/5 Ollie B. 6 months ago on Google
    Absolutely fantastic service when arriving, they looked after myself throughout the entire process! And the engagement ring I got from them was absolutely flawless! Would highly recommend! All staff are friendly and professional! And I will be definitely using them for the wedding bands!

  • 5/5 Rob N. 5 months ago on Google
    We were really well looked after by Zef who helped us find the right diamond ring and earrings for my wife. Super friendly and helpful and very relaxed service with a smile. Competitive price too! Highly recommended. Thank you!

  • 5/5 Rory L. 1 year ago on Google
    I visited many places in Hatton gardens looking for the right engagement ring and can thoroughly recommend it. Anastasia did a fantastic job, giving me everything i needed to know, showing great patience with my often very drawn out decision making, and ensuring that I was happy and comfortable to proceed with the purchase. They even were able to make little customized changes to what I purchased to give it the uniqueness I was looking for. I never felt like I was being pressed for a sale, which I cannot say of all places I visited. To top if off, the ring is perfect! My fiancé is delighted :)

  • 5/5 Nic S. 6 months ago on Google
    Second to non product and even better service. I bought both an engagement ring and diamond ring for my wife for our wedding. They were not pushy and explained all the variables of diamonds so we knew exactly what we were buying. I took the ring back a year later to ask them if they could polish it and without knowing they re dipped it for me and came back looking NEW and then refused any payment. Highly recommend.

  • 5/5 Samantha S. 5 months ago on Google
    I had an exceptional experience at Hatton Garden Diamond. The service was impeccable—friendly, knowledgeable, and incredibly helpful. What stood out the most was the genuine care they showed in understanding my preferences and guiding me through the diamond selection process without any pressure. Their honest opinions and expertise made the entire experience enjoyable and stress-free. I'm thrilled with my engagement ring purchase and wouldn't hesitate to recommend their shop to anyone in search of quality diamonds and a wonderful shopping experience. I'll definitely be returning for any future jewelry needs. Kudos to Zeff and his team for setting a high standards in customer service!

  • 5/5 Katerina A. 5 months ago on Google
    I really don’t know what to say for these boys. They really looked after us, listening to what we wanted patiently and the result is just stunning. We couldn’t be more happy. Steven, a really big thank you from me and Gina. You gave us what we asked for and even more than that. Guys I’m pretty sure there are plenty of good jewellers in London, but Hatton garden diamond has the best. Good price at an amazing quality.

  • 5/5 Sheelpa D. 5 months ago on Google
    A very family orientated business who are keen to get things right for you. Mitchell was very friendly and knowledgeable from our first telephone conversation to meeting in person. He took the time to show me the different types and shape of diamond rings available, until I found the one. All my enquiries via email were answered quickly, and I had a lot!! The pricing was so reasonable that I was also able to purchase a necklace and earrings set. I would not hesitate to recommend Hatton Garden Diamond

  • 5/5 James W. 4 months ago on Google
    Very smooth process buying an engagement ring. I was helpfully guided through the whole process and advised well. The end product was fantastic and has been very well received.

  • 5/5 Peter W. 4 months ago on Google
    So I was in the market for an engagement ring and I was highly recommended by my in-laws. They are return customers of Hatton Garden Diamond for many years. From the moment I walked in the shop Mitchel was very welcoming and friendly. I also met his father and colleague what lovely people. I decided the stone with Mitchel's help and then the band. He explained everything to me and the whole process from designing to making a ring. I then returned a couple of months later to pick up the ring OMG what a masterpiece, just stunning, but the workmanship that went into creating the perfect Engagement Ring has gone above and beyond my expectations. I won't shop anywhere else now for jewellery, this is definitely the place to go for any piece. Thanks again Guys not only did you make my girl a ring of her dreams, you helped me gain a Fiancé. Many thanks Peter Ward.

  • 5/5 Frazer F. 3 months ago on Google New
    My experience at Hatton Garden Diamonds was nothing short of amazing. As someone with absolutely zero knowledge of the world of diamonds, their team was incredibly helpful, guiding me through the complexities of choosing the right engagement ring without any pressure. The staff at Hatton Garden Diamond were attentive and patient, ensuring I made the best decision for me, at my own pace. The final choice was a beautiful trilogy ring which my fiancée absolutely loves. I'm grateful for their helpfulness, patience and exceptional service.

  • 5/5 Kieran T. 3 months ago on Google New
    Stephen was very helpful in finding a very special eternity ring to celebrate 20 years of partnership. I will be returning for future purchases to Hatton garden diamonds. Thank you again. K.

  • 5/5 Juliet D. 3 months ago on Google New
    We fell in love with an eternity ring (having previously struggled to find one with minimal metal on show) at Hatton Garden Diamond and had a fantastic experience with Gemma and the rest of the team. Turnaround time was as promised and the ring has turned out to be absolutely stunning. We would definitely recommend them to others!

  • 5/5 Lauren & M. 3 months ago on Google New
    We could not possibly be more delighted with the ring we got from Hatton Garden Diamond! Zeff was brilliant from the start, very friendly, helpful and guided me through the purchase. The ring that they’ve produced is beyond my wildest dreams! It is so beautiful, sparkly and perfect for what we wanted. I couldn’t recommend them highly enough and feel very lucky to have stumbled across them! Thank you!

  • 5/5 Chris G. 3 months ago on Google New
    We received excellent service and value from Hatton Garden Diamond. Steve was very knowledgable and made an excellent suggestion in the redesign of my wife's wedding ring, resulting in a very happy wife - thank you Steve. We highly recommend Hatton Garden Diamond.

  • 5/5 Vinit G. 2 years ago on Google
    Mitch was excellent with us. Accommodated our every needs and got us a stunning ring for our budget. Could not be happier and would highly recommend this wonderful company!

  • 5/5 Matthew G. 2 years ago on Google
    Hatton Garden Diamond is by far THE BEST place to buy a diamond in London. I looked at six other stores for an engagement ring and their selection, prices and customer service were hands down the best. Can’t thank them enough for the ring!

  • 5/5 Sim G. 2 years ago on Google
    I recently bought an engagement ring at this place for my girlfriend (now fiancé). They were fantastic every step of the way - they patiently helped me navigate the confusing world of diamonds, gave me a great price and produced an incredible ring that my fiancé is ecstatic about. I thoroughly recommend.

  • 5/5 Sneh G. 2 years ago on Google
    From the first ever form or communication to the purchase, all has been such a exceptional experience. In April 21 me and my brother met Mitchell and Steve who are so kind, patient and knowledgeable. Mitchell took his time and explained everything we need to know and answered all our questions. Even after our purchase their customer service was fantastic. I enjoyed my service so well I have since brought my 4th purchase and will continue to do so. Hatton Gardens is an amazing experience however I found Steve and Mitchell at Regency to be the best, customer service and price. They don't pressure you to by into anything. The whole store is so welcoming 😃

  • 5/5 Sam M. 2 years ago on Google
    After a recommendation from a friend, I visited Regency Jewels to purchase an engagement ring for my partner. I was greeted by Aaron who was very knowledgeable and easy to deal with. He took me through the process, explaining things clearly so I was able to make an informed decision. After a bit of thought I selected the perfect diamond and walked away a very happy man. My fiance even happier. After 18 months I returned to Regency Jewels to purchase two more rings, this time mine and my fiance's wedding rings. Unfortunately Aaron had moved on by this point however we were seen by Anastasia who once again showed exceptional patience and professionalism helping us make a decision on our preferred materials and style. They also polished my fiance's engagement ring FOC so that it was crystal clean for our big day. We'd highly recommend Regency Jewels and will be sure to use them again for jewellery in the future.

  • 5/5 Zoe W. 2 years ago on Google
    Mitch & the team have been amazing from start to end and helped create the most beautiful ring. Thank you so much for you patience and flexibility!

  • 5/5 Jack T. 2 years ago on Google
    The service from start to finish was amazing. Mitchell was super helpful in showing me a collection of rings and my fiancee is obsessed with the one I chose! Couldn't recommend any more.

  • 5/5 Медвежонок �. 2 years ago on Google
    Courtesy, expertise, quality are probably the key words coming to my mind when I have to relate to Hatton Garden Diamond. Bought our wedding rings there and we can back for some maintenance and the service was simply outstanding. Customer for life.

  • 5/5 Loredana F. 2 years ago on Google
    I had a wonderful experience here, enhanced by the even more wonderful assistance offered in the store. Anastasia provided me with professional guidance and helped me make the best decision in buying the desired item. I will come back here with the next possible occasion!

  • 5/5 Fiona C. 2 years ago on Google
    Would highly recommend. I am thrilled with my diamond ring it’s just perfect! Great friendly service . Visited Steve on Monday and he showed me two beautiful diamonds and several settings. He was very informative and made the choice easy. Just picked my ring up today (Thursday) and I couldn’t be happier it’s beautiful Am looking forward to my next purchase!!!

  • 5/5 Lorna P. 2 years ago on Google
    Husband treated me to a solitaire ring as an engagement ring upgrade. Absolutely stunning diamond and ring. Excellent , friendly service throughout. Thank you Mitchell. Resized the ring quickly and my wedding band too …..Perfect. Merry Christmas to all at Hatton Garden Diamond. Lorna

  • 5/5 Bev B. 2 years ago on Google
    I cannot recommend this jeweller enough, the service they give makes you feel like a member of the family. The care they give to make sure you buy the right pieces for you, is second to none and their aftercare is amazing. Wonderful store full of lovely goodies!

  • 5/5 Joe H. 2 years ago on Google
    Fantastic jeweller. Got my Fiancee's engagement ring from here. Anastasia and the team were very helpful and made the whole experience exciting from start to finish. Would thoroughly recommend!

  • 5/5 Juliano T. 2 years ago on Google
    I have had the best most fantastic experience buying my one and only engagement ring, I dealt with a diamond expert called Steve who was extremely professional smart and intelligent about the product I was buying. He made me feel extremely comfortable in this process he constantly assured me that everything will be okay and he’s going to do what he can to help me. His colleague Mitchell/Gemma was involved in the process who are magnificent and helpful with my purchase. All I can say is this this the best place to buy diamonds rings or anything you need. I would recommend anyone to come and buy you will have the best experience in your purchase. Thank you so much Hatton garden diamonds for assisting and helping me with the biggest moment of my life I am truly blessed and honored that I came here. Thanks again…

  • 5/5 Celine A. 2 years ago on Google
    Love Hatton Garden Diamond! Anastasia was brilliant and helpful. Thank you fir my beautiful ting and bracelet! will be back!

  • 5/5 Lali P. 2 years ago on Google
    I have bought several pieces from the team at Recency. Their willingness and patience to help educate me on diamond quality and clarity is amazing. Nothing is a hard sell and it is about finding the right pieces for my budget. These guys are true professionals and I cannot recommend them enough.

  • 5/5 Stacey A. 2 years ago on Google
    I chose my beautiful engagement ring with my fiancé, soon after we got engaged and could not be happier with it. It is absolutely stunning and the process from start to finish has been so wonderful. We met with Steve who is full of knowledge, yet super personable and we are so happy with the final product. Such a lovely shop, with exceptionally lovely people and could not recommend them more. We will most certainly be returning for our wedding bands and I can’t wait! Thank you to Steve and his team for being incredible!

  • 5/5 Curtis P. 2 years ago on Google
    Steven was very personable and made the whole experience really enjoyable and easy. Especially as I was fairly new to all the terminology and styles, he took the time to explain everything in a detailed and friendly manner. This excellent customer service is why I will definitely be coming back in the future. On top of this, the engagement ring is amazing and I am extremely happy with the final result.

  • 5/5 Nicola K. 2 years ago on Google
    My Fiancé bought my engagement ring at Hatton Garden Diamonds. Mitchell was extremely helpful, knowledgeable and professional. It needed resizing which they did a couple of months later, due to Covid travel restrictions. Anastasia was so helpful and friendly also. Great customer service! We would highly recommend Hatton Garden Diamonds.

  • 5/5 Roberta H. 2 years ago on Google
    My fiancé bought my engagement ring here and we’ve had a great experience. It needed resizing which they did on the same day. I’ve had the ring for coming up 3 years and they will sort any issues out for free and quickly. Great customer service, genuine family business.

  • 5/5 Diego T. 2 years ago on Google
    10/10. You won’t regret your choice! I would highly recommend this place. Had a very helpful contact called Mitchell. They were the first place I looked at but wanted to check with some other jewellers. They were fine with this and I actually come back to these even though they weren’t the cheapest out there. This is more than made up for with their lifetime cover guarantee and the service they provide. Such good quality of service. They remember you and really listen to what you want. I’ve had 2 sessions now where I’ve seen about 10-15 diamonds to choose for my engagement right. I’ve now bought my perfect stone… but I couldn’t make up my mind on what I exactly wanted so they’re going through 2 CAD designs for it. I’ve been a difficult customer but they’ve definitely gone above and beyond to make sure I’m happy. I will 100% definitely be going back for future purchases, be it our wedding bands… or even diamond earrings.

  • 5/5 Graeme C. 2 years ago on Google
    Mitchell did a great job of creating the perfect ring, just as we requested, and he was equally brilliant in handling all of my post purchase panicking as I fretted I'd got it wrong. The results speak for themselves: one very happy fiancée. I can't recommend Hatton Garden highly enough.

  • 5/5 David S. 1 year ago on Google
    Gemma was amazing from start to finish. She helped me with helping to choose the right diamond and understanding the quality v the size of the diamond. The final product went down perfectly and as you can see from the pics. She said YES. Thank you for everything Gemma and we shall be back to see you in a couple of years for the obvious.

  • 5/5 Paulina B. 1 year ago on Google
    Very beautiful selection of rings and very professional advice, without rushing. Really good quality. My fiancé chose the most beautiful and elegant ring that I could ever wish for 😍

  • 5/5 Maria S. 1 year ago on Google
    My partner and I purchased our wedding rings from Mitchell at Hatton Garden Diamond and were super pleased with his professionalism and honest advice! Mitchell helped me put together my dream engagement ring, which I couldn’t be happier with. We felt really looked out for so I know we’ll be back in future! Highly recommend Hatton Garden Diamond

  • 5/5 Susan K. 2 years ago on Google
    Second time around for both of us, my fiancé and I were on a mission to find a beautiful Engagement Ring, to cement our relationship. Hatton Garden Diamond had been highly recommended to us and we were impressed from the start! Husband and wife team, Steve and Marilyn Perry, greeted us with warmth and friendliness, upon our arrival at their lovely shop! We were bowled over by Steve’s immense knowledge and professionalism of diamonds. We knew we were in no ordinary shop. Steve guided us all the way. Together, we chose a truly stunning and unusual diamond ring, that you would never see on the high street. And to be told about the journey that my stone and ring had been on, across many continents of the world, to arrive on my finger, was very impressive and we knew we had bought an Engagement Ring that was so special. We cannot recommend Hatton Garden Diamond more highly. We will definitely be back for more jewellery. Thank you so much from a very happy Paul and Suzy.


Call +44 20 7404 9202 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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