Southall Eye Clinic (within Gill Pharmacy)

Eye care center Optician Sunglasses store Contact lenses supplier

😠 The worst place ever. Doesn’t even deserve a one star. Person called me to say my optician test was due and confirmed that it was going to be free of charge. But when arrived on the day to my appointment had to pay £30 as I was over the age of 18. Should have mentioned before! Also the service was e... People often mention service, glasses, recommend, staff, friendly, opticians, nice, good, customer,


Address

31, 33 King St, Southall UB2 4DG, United Kingdom

Website

king-opticians.business.site

Contact

+44 20 8574 6927

Rating on Google Maps

4.90 (101 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (18) glasses (11) recommend (10) staff (10) friendly (8) opticians (8) nice (6) good (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joshua F. 2 years ago on Google
    The worst place ever. Doesn’t even deserve a one star. Person called me to say my optician test was due and confirmed that it was going to be free of charge. But when arrived on the day to my appointment had to pay £30 as I was over the age of 18. Should have mentioned before! Also the service was extremely bad and the person on the call was really bad at making understand and when I told her to cancel the appointment she was begging to please pay or she will lose her job! Very disappointed and wouldn’t recommend this place for anyone as they will rob you!
    3 people found this review helpful 👍

  • 5/5 Marina H. 2 years ago on Google
    Loved the service, staff is nice and the doctor miss rachneet is so good as well, 💯 % recommended, the receptionist called jasmeet is kind and so professional she even helped me choosing the best glasses for me with reasonable price
    2 people found this review helpful 👍

  • 5/5 Gurdip S. 9 months ago on Google
    Great customer service, I am really happy with the glasses will highly recommend to everyone in the area.
    2 people found this review helpful 👍

  • 5/5 alex s. 8 months ago on Google
    Good service and I am happy with my new glasses for the first time. I highly recommend others to visit here.
    2 people found this review helpful 👍

  • 5/5 Rajinder K. 9 months ago on Google
    Lovely and friendly lady at the reception, lovely Optom too. Love the glasses really good quality at such a low price compared to other opticians I have been too, now I have found my go to for the rest of my life. Highly recommend it to everyone.
    2 people found this review helpful 👍

  • 5/5 Hilariona F. 1 year ago on Google
    Excellent receptionist. I have visited the clinic twice and was encountered by two different reception staff who are very professional and deliver great customer service. Thanks guys.
    1 person found this review helpful 👍

  • 5/5 Jag S. 1 year ago on Google
    I found the staff very helpful and caring, not like some of the other places I've been.
    1 person found this review helpful 👍

  • 5/5 Yasmine K. 8 months ago on Google
    Absolutely outstanding service. Friendly, approachable and very professional service. Exceptionally knowledgeable opticians and the advice given form the lady at the reception helped me understand everything. I have no words to describe the experience, And I would like to say thank you for the excellent service.
    1 person found this review helpful 👍

  • 5/5 Maria D. 2 years ago on Google
    Good customer service and Navneet is very polite!
    1 person found this review helpful 👍

  • 1/5 Noor B. 2 years ago on Google
    I wish there was a place where you could give minus or 0 stars as this place deserves. A bunch of thieves, they charge for children's glasses and purposely show ugly glasses. They take advantage of those who don't speak English. That lady had no manners and was full of herself and their male manager or whatever he is, he's the main thief. Your customers make you money so don't be so greedy and arrogant!🙄🙄
    1 person found this review helpful 👍

  • 1/5 Same A. 1 year ago on Google
    I never saw such a rude person on the glasses counter, forcing me to choose anything, orde rme to do this and that rather then try to sell glasses. She was using th ephone all the time sitting on the chair. CVery rude if there was no star i was giving her.
    1 person found this review helpful 👍

  • 5/5 Khajneet K. 8 months ago on Google
    Very helpful and friendly staff, she gave me great advice on glasses and I received them really quickly as well and safe to say I absolutely love them. Will Continue to come.
    1 person found this review helpful 👍

  • 5/5 Future s. 2 years ago on Google
    lovely staff members and great services , I like her way of attitude and she was very cooperative and has a friendly nature . Great job
    1 person found this review helpful 👍

  • 5/5 Nadia N. 5 months ago on Google
    I always have very good experience with them very helpful staff and they always keep me up dated

  • 5/5 Sheldon A. 6 months ago on Google
    I have been greeted and served with care and smartness. The price and eye test provided were worthwhile. I like the customer servicing overall.

  • 5/5 Jagga J. 6 months ago on Google
    Staff was very friendly and very helpful receptionist was extremely sweet and kind highly recommend it.

  • 5/5 rimple r. 3 years ago on Google
    Today for the first time got an appointment at king opticians and I was very much pleased with the way doctor did my eye check up by not only making me comfortable, also eye check was done beyond my satisfaction. Very cooperative, friendly doctor and front desk staff who not only helped me in choosing the glass frames but also gave best deals...very much impressed with their services towards customers ....highly recommend...do visit and get your eye treatment done ....👍

  • 5/5 Iqra A. 4 months ago on Google
    I absolutely love my glases and the customer service been vistsing since 5 years and always will

  • 5/5 Shukri Y. 2 years ago on Google
    Am happy with the service, and am hapy with jasmeet the manager their and the dr miss rachneet, 100% recommend

  • 5/5 Somal P. 1 year ago on Google
    Saved me a lot of money whilst giving me additional extra's. Top service!

  • 5/5 Jassu K. 1 year ago on Google
    Great service nice people I paid exactly the right amount. I definitely recommend everyone to go there:)

  • 5/5 aliya n. 3 years ago on Google
    Best customer service nd got a good advised from jassmeet nd the staff and Mrs Panesar Was good too , will come again for sure

  • 5/5 Neet K. 3 years ago on Google
    Loved the service very friendly staff will come againg

  • 5/5 Kim Kaur K. 2 years ago on Google
    I'd recently been to an occupational health check up and was struggling to see small print. I have advanced keratoconus in my left eye. Luckily I have arranged for another appointment with O.H just for my near vision. I'm very grateful with the amazing service from the female optician, she was very professional and friendly whilst checking my near vision and informative with regards to my options for eyewear to correct my vision. Also thanks to Vikram for arranging an express delivery for my new bifocals. I would highly recommend King opticians for anyone on a tight deadline and needing exceptional service from King opticians. I received my new bifocals 4 days after my opticians appointment.

  • 5/5 edison f. 2 years ago on Google
    Thank you for your service and be so humble.

  • 5/5 sumaiya l. 3 years ago on Google
    I was very pleased with the opticians care towards me. Even the people at the front desk was very cooperative and helped me pick the right glasses for myself. I recommend getting treatment from king opticians as they are so helpful with the whole process and you can find nice glasses for a good price.

  • 5/5 Sarah K. 2 years ago on Google
    Very nice staff and experience was great

  • 5/5 Elham A. 3 years ago on Google
    Very nice stuff so much carrying and friendly I am very happy

  • 5/5 Qosol Q. 2 years ago on Google
    Jasmeet I love how she welcome to me she was so nice I love to come back


Call +44 20 8574 6927 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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