ROYAL FUNGUS ON MITHAI!! We bought 6 boxes of pre-packed Royal Mithai from the Slough Tesco branch to give out to our family for Diwali however when opening the boxes, they were COVERED IN FUNGUS!! (SEE THE PHOTOS BELOW). We were told by the staff that the mithai given was fresh and we opened the boxes the NEXT DAY to discover this was not the case! We then called Royal head office to complain about this as you can imagine how embarrassing the situation was, we got NO APOLOGY and NO REIMBURSMENT or offer to SWAP the boxes - the man on the phone was NOT bothered and was VERY RUDE and gave us no solution and basically told us to get over it. WE ARE EXTREMELY APPALLED BY THE SERVICE RECEIVED AND WILL BE GOING ELSEWHERE IN THE FUTURE AND TELLING EVERYONE ABOUT THIS!!! TRULY DISGUSTING!! MR WADHER & FAMILY

Male staff very rude No hygiene touched barfi with hand Wearing a hair net? What’s the point ? The hair should be completely covered by the net but he thinks it is a fashion item! Good selection of sweets shame about the service,hygiene and over priced.

Honestly speaking best Indian sweets seller throughout UK. They have a wide variety of sweets available. Sweets were fresh and taste was really good. Staffs were really helpful and recommended the best sweets out of all. Really suggest this shop to everyone who love Indian sweets.

Everything pure and original is available at Royal Sweet and there is all stuff fresh.All staff well mannered and cooperative as well very gud service.

I never had fresh sweet like this in london. Bhavik was too helpful,polite and friendly. Thank you Royal sweet and bhavik.

Excellent selection of Indian sweets.. Courteous staff & well mannered. A must for a sweet conusors.

Great amazing quality sweets, only two things staff member was rude on my visit one just putting it down to him having a bad day. Broken slabs of chocolate not impressed appearance is everything. I hope I can audit this again see if it improves.

The place is good and the service was beyond good. The staff was so friendly and happy. Lot of varieties of fresh sweets. Must visit place for all the sweet lovers.

Male staff not polite. The sweets are not always fresh as opposed to two other shops near by where we buy more often. Only good thing about them is Rasmalai which I can tell is delicious and better than others. While there is a good variety, it doesn't cover a lot of others. When I went to the shop, I asked the staff beforehand if the sweets were fresh and when did they come. He said yesterday. I can tell you that the sweets were not fresh and the taste of average. Won't be going back. I regret I went there as the other shops (in particular Nirala) were at some distance but now I think it would have been worth it!

Excellent selection of Indian sweets.. Delicious sweets and staff are cooperative.

Sweets are delicious and packaging quality is excellent. I had placed bulk order for a function and manager George was so helpful to identify the correct sweets for me out of wide variety of sweets with them. Highly recommend this place for all the sweet lovers!

Staff having Poor hygiene noted on several visits, bad habits die hard. Bought Ras millae last week with 17th October expiry date. It's been well kept in refrigerator. Last night wanted to eat & noticed it had fermented. I have a photo that I'ld like to attach. Needless to say same happens to gajarhalwa. Journey to the shop & parking a hassle. Avoid.

so many amazing sweets the staff are very friendly and helpful! Definitely worth a visit to pick up some of your favourite sweets! Definitely recommend to my friends and family

There are lots of sweet shops around the corner but I'd prefer to shop from Royal sweets always. Happend to visit royal sweet shop,sweets were very nice would always comeback. The staffs were very helpful.

Great taste and lot of collections. Royal sweets is our go to Asian sweets. Much appreciation to the staffs For their expectational Customer service :)

Ordered from these before a few times. They used to be top quality. Unfortunately their quality and customer service is now appalling. It took far too long to arrive and when I phoned up a week later because there was no dispatch info I called over 20 times. Each time, the lady on the phone hung up or forwarded me to a voicemail, when I tried to explain my situation, did not care at all. I called other branches who all said they couldn't help and one even said that their customer service is terrible now. One of the branches I called said my order wasn't worth much and literally hung up on me. I found hair baked into some of the Barfi I ordered when it arrived and looking at other recent reviews I can see the hygiene is questionable. Left a complaint but it'll probs end up where the sweets did - in the bin. Lost a customer and won't recommend Royal Sweets.

Gurdeep (from the Southall branch) was absolutely sweet and amazing. I rang and placed an order for 5 cartons of rasmalai the evening before I was to depart for Singapore. She prepared them in advance and waited for me to arrive before closing the shop. The service was so good that I ended up carrying back 6 cartons of rasmalai to Singapore, instead of 5.

Most probably the only sweet retailer opening at 11 am and closed forlunch from 2 pm to 3pm

Best Sweets in London. Staff were very friendly. Amazing place

Not good anymore. The sweets are mouldy and taste like they have been made a month in advance. They taste absolutely horrendous. This was once a good place but not now.

Recently visited this shop, I was served by lovely Irina, she showed me all the sweets and also recommended some based on my taste. I tried their chocolate Peda for the 1st time, yummy 😋 with nuts. I love their ladoos too 😋. Sadly, I can't post any photos because I have already finished all the sweets 🤣🤣

Best place for Indian sweets with lots of variety. I would love to visit this shop again because sweets are so delicious and staff is so friendly.

Honestly speaking best Indian sweets seller throughout UK. They have a wide variety of sweets available. Sweets were fresh and taste was really good. Staffs were really helpful and recommended the best sweets out of all. Really suggest this shop to everyone who love Indian sweets.

Best Burfi in the UK. Chocolate Burfi especially is top tier.