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Solitaire Jewellers

Jeweler Furniture store Watch store Jewelry repair service Gold dealer Goldsmith Antique store Jewelry appraiser Silversmith

One of the Top rated Furniture stores in London


Address

127 High St, London SE20 7DS, United Kingdom

Website

www.solitaire-jewellers.com

Contact

+44 20 8778 4519

Rating on Google Maps

4.80 (106 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:30 am to 5 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm
  • Thursday: 9:30 am to 5 pm
  • Friday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (31) Solitaire (17) Darren (17) recommend (14) wedding (13) service (13) jewellers (10) engagement (10) watch (10) shop (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Emma N. 2 years ago on Google
    Solitaire jewellers was recommended to me by my boss who had used them in the past. I went in with a wedding band that I had got for my upcoming wedding in May but for some reason it just didn't look right with my engagement ring. Darren was able to recommend how to reshape it to suit my engagement ring and transformed it for a very reasonable price. I also had my engagement ring resized at the same time which then involved more work as some of the diamonds needed re-setting, but no job was too much for them and I am very happy with the result. Thank you!
    1 person found this review helpful 👍

  • 5/5 ian w. 4 months ago on Google
    Very helpful staff. Got my Dad's wedding ring re engraved. Really good job. Thank you. Will be using this shop again and would recommend. 👍
    1 person found this review helpful 👍

  • 5/5 A E L. 8 months ago on Google
    I came in to get a quote for modernising my nan's engagement ring and straight away the jeweller had lovely ideas about what we could do with it and what setting and metals to use to make the diamond stand out. In addition to the diamond from my nan's engagement ring, he was able to incorporate my great great grandmother's wedding band and the claw setting from a modern ring. His knowledge and insight was obvious and his enthusiasm infectious! I'm delighted with my ring and the other places I asked quoted twice the cost with nowhere near the level of enthusiasm and creativity.
    1 person found this review helpful 👍

  • 5/5 Nicky C. 7 months ago on Google
    Most amazing, helpful family run jewellers. Two hours before my daughter was due to fly out for her big trip to Asia, they stopped all work at the workshop to fit a new stronger clasp to her much loved and constantly worn necklace! We were so thankful she could wear it again on her big travels , she said it restored her to feeling herself again ! It meant such a lot to her, I can't thank Solitaire jewellers enough . Thank you 🙏
    1 person found this review helpful 👍

  • 5/5 S S. 8 months ago on Google
    I wouldn’t hesitate to recommend this skilled and honest jewellers. Admittedly, I’ve walked past this shop lots of times but never had the reason to pop in until this week. It’s my 10 year wedding anniversary and I asked advice about my husbands wedding band. I genuinely thought what I was asking would cost quite a bit and would be complicated. Another shop could have easily sniffed out my quite obvious lack of knowledge and taken advantage. Not Solitaire! They offered a really simple and cost effective solution. The adjustments to the original ring was completed so quickly. What I thought might take a couple of weeks, was done the very next day. I’ve just gone to pick up the ring and I am amazed at how beautiful it looks, it genuinely looks like a brand new ring. I love how honest, friendly and efficient this place is and will go back without hesitation next time I need a jewellers.
    1 person found this review helpful 👍

  • 5/5 Laura-Jayne H. 2 years ago on Google
    Solitaire have delivered impeccable service every time. Such beautiful pieces to chose from and they're so quick and efficient at re-sizing and personalising etc. We've always felt really valued as a customer. The price is also really competitive and we've been able to find something we both love that's within budget. We can't recommend this place enough!
    1 person found this review helpful 👍

  • 5/5 Stephan 2 years ago on Google
    Fantastic customer service! We came to get our engagement ring resized and within 30 minutes it was all perfectly done for a great price. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Cristiana Da S. 3 years ago on Google
    What an amazing service! Would 100% recommend you use their services for any repairs. I had a nasty fall on a pavement walkway whilst out jogging and ended up denting and damaging my engagement ring quite badly. I took my ring to Solitaire Jewellers who actually fixed it within just over an hour on the same day. Other places quoted me 4 weeks! They did such an AMAZING job! It looks brand new and they were just so friendly and welcoming! Will definitely be returning for my jewellery needs. THANK YOU for making my day better after a not so good start.
    1 person found this review helpful 👍

  • 5/5 B M. 1 year ago on Google
    Darren went above and beyond in helping me get a watch repaired that had sentimental value to my father. I cant thank him enough, it was a lot of hassle for him but he never once complained or gave up. Thank you Darren! I would highly recommend Darren and the team, they did a fantastic job on servicing another watch of mine as well.

  • 5/5 Elaine C. 4 months ago on Google
    What a wonderful family business. Never used Solitaire Jewellers before a friend suggested them to me. An amazing service from start to finish. My eyes lit up when I got my gold bracelet back fixed and sparkling. You really pay for what you get and I most definitely would highly recommend. A very happy customer ♥️🖤♥️

  • 5/5 Adrian T. 2 years ago on Google
    I would just like to say yet again they have done a fantastic job with great friendly service. Thanks for sorting my watch after I made a disastrous job of breaking it. My go to jewellers without doubt.

  • 5/5 Duncan D. 7 months ago on Google
    I had my wife’s wedding ring enlarged so that I would be able to wear it (sadly, she died of cancer). Our rings were made in Portugal, finely crafted with two halves twisted together (permanently linked even when opened) and with inscriptions within. It was not a simple job – a new piece needed to be inserted, while preserving all the characteristics of the old. The ring is perfect - as if it had been made the larger size in the first place.

  • 5/5 Angela G. 2 years ago on Google
    Completely over the moon with my newly repaired engagement ring! A fantastic, friendly, helpful and efficient family run business who clearly take customer care as a main priority. I came across Solitaire by pure coincidence as I'd be looking for somewhere reliable to repair my engagement ring, which was purchased many years ago from a renowned international jewellers, who were unable to make any further repairs due to a fault in the design. Darren overheard me talking about it and politely suggested I popped in to the jewellers - and I'm so glad I did! They managed to repair the ring without having to make any major changes to the design and in keeping with the original style. All within a super quick time frame and at a very reasonable price. I'm so impressed and can't thank and recommend them enough!!

  • 5/5 XavzLife 2 years ago on Google
    Darren & Tracy are amazing! After searching for a reputable shop to deal with my watch, I came across this specific one backed by amazing reviews. All I can say is wow, I was told to wait 15 minutes for my watch to be done and it was done in less than 5 minutes. Their customer care and service is outstanding and we spent the remaing 5-10 minutes talking about our common interests. All recommendations will be sent their way. Thank you

  • 5/5 Angel G. 6 months ago on Google
    Having lived in the area for over 20yrs, so I have always found a reason to use this wonderful family run jewellers. Repairs and alterations to my gold and silver pieces have always been excellent. I wouldn’t definitely recommend this friendly local business!

  • 5/5 Heidi W. 6 months ago on Google
    Really good customer service, very friendly. I had a ring that was mended, as the band broke. They put it back together seamlessly. They also made the opal stone look a lot brighter! It didn’t cost the earth and it was mended a lot sooner than I thought it was going to be. I felt safe giving them something that was precious to me, they took my details for the ring and spoke to me about how they keep it safe. Really good, highly recommend!

  • 5/5 Kat B. 6 months ago on Google
    Solitaire Jewellers were fantastic- I came to them after a recommendation the day before my wedding to find an vintage stick pin as a present for my very hard to buy for Dad - something that nowhere seemed to have! We had planned to get my Dad cufflinks until we were told by my mum last minute that he didn’t like cufflinks and would like a stick pin instead. The search began… I arrived in peak pre-wedding stress and the shop atmosphere was calm, the shop owner could not have been more helpful, and found me a vintage stick pin straight away. We also found a back and a lovely box to present the item in, all in about 10 minutes. The price was really good and my Dad loved the piece, definitely something special. I was so glad I went! Would absolutely recommend Solitaire Jewellers and will be back in future. Thanks so much!!!

  • 5/5 Annette H. 9 months ago on Google
    Solitaire were brilliant in interpreting what I wanted to do with my mother's jewellery. They remade her gold into this beautiful bangle which combines a gold bracelet of mother's with one of mine that had been a present from her. Both were broken & unwearable so this bangle is the perfect result. Her wedding ring was melted down also & remade into this beautiful ring. I wear both every day, thank you so much Solitaire.

  • 5/5 KH H. 1 year ago on Google
    Darren and hid team at Solitaire were more than helpful diagnosing the issue with a special watch that my dad has had for years and suddenly stopped working. It holds a lot of sentimental value & the team recognised this keeping us updates along the way to ensure we were happy with repairs and costs. So glad to have the working product back - 1st class service!

  • 5/5 stef w. 1 year ago on Google
    My first experience of using Solitaire Jewellers can best be described as excellent. I visited with my 52 year old Vintage Omega watch, handed down to me from my Father, looking to have an adjustment made to the tachometer bezel. Darren was friendly and courteous and clearly showed an appreciation for this watch. He suggested that this would be best viewed by his watch repair specialist and he would get back to me if it wasn’t possible to fix. A week later my watch was ready to be picked up. A super job done and at a super low price. My wife who picked it up came home and said, ‘what a lovely man’. I would very much recommend this family run, small business.

  • 5/5 Jadie 2 years ago on Google
    Came in to get my engagement ring resized. Needed it done ideally the same day and didn’t think it was possible but here it was!! They were so helpful and got my ring sorted within a couple of hours. Also cleaned another time of mine. Really lovely people! Thank you!!

  • 5/5 Leah D. 1 year ago on Google
    The best Jewellers! Both Darren and Tracy are professional, highly knowledgeable and extremely helpful. With the help of Darren we found our dream wedding rings. Darren went above & beyond to source my ring in particular and I couldn’t of been happier with what he found after asking some a few simple questions in store about what I wanted. We would highly recommend using Solitaire!

  • 5/5 Aya E. 1 year ago on Google
    Brilliant customer service. We have had quite few pieces repaired here and it has always been a great service. Prices are reasonable. Recently we had a bracelet for my son repaired by them but unfortunately we lost it, they really went all the way to getting us a similar one for a very reasonable price and very kindly did not charge us for the resizing or the engraving. Absolutely brilliant and professional.

  • 5/5 terry w. 1 year ago on Google
    Darren and the staff at Solitaire are welcoming, professional, patient and have excellent knowledge in all forms of jewellery design. I have been a long term customer for over 15 years. I have used Solitaire for purchasing gifts and for repairs and have always been pleased with the service and results. Having recently got married, Darren assisted with the design of our wedding rings and I could not be more pleased with the detail in the rings and the care taken to ensure they were perfect and ready in time. This business is an absolute gem if you want excellent customer care from start to finish and value for money Terry

  • 5/5 Mair G. 3 years ago on Google
    A very quick and friendly service. I took a ring in for replating and resizing and it was ready for collection the next day. The gentleman who served me was very polite and extremely knowledgeable and helpful. I would definitely go again for any repairs.

  • 5/5 Yvonne M. 2 years ago on Google
    My husband and I celebrated our 40th wedding anniversary while we were visiting our daughter last fall. Our original wedding rings had taken a beating over all those years and we decided to redo them for this special event. Darren took an incredible amount of time and focus on the design of our rings and they turned out absolutely magnificent! We were visiting from Canada and Darren made sure we had our rings done perfectly! We cannot thank Darren enough for helping make our special day even more special and we have these beautiful rings to remind us of our stay in London. He is truly an artist! Thank you again Darren!

  • 5/5 Fredz T. 1 year ago on Google
    Could not have done a better job. Thank you Solitaire Jewellers. I have had a grin from ear to ear since leaving your shop. As soon as I walked into the shop, I knew my ring was in safe hands. The knowledge, expertise, passionate team and constant communication throughout the ring repair!! I was expecting to wait weeks but it was ready within the week! Wow. I couldn't have asked for anything more. x 2 pictures of repaired ring and an image of the before to compare

  • 5/5 Helena B. 3 years ago on Google
    Have been to this jewellers twice about a ring I bought from an antique shop (first to get it resized then a new stone set). Excellent service and value for money, both times the work was done far quicker than anticipated. Will definitely use this jeweller for any other repairs in the future. Have noticed they sell some beautiful antique jewellery too, alongside new products.


Call +44 20 8778 4519 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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