The Heartfelt Funeral Company image

The Heartfelt Funeral Company

Funeral director

đź‘Ťđź‘Ť I do not think words alone can portray how amazing the heartfelt Funeral company's service was during the passing of my mother in law. Despite it being an immensely emotional time for our family, their understanding, efficient and compromising service is something i will never forgot. The respect... People often mention Heartfelt, funeral, family, Funeral, Company, Kieran, time, team, heartfelt, service,


Address

132 Snakes Ln E, Woodford, Woodford Green IG8 7HZ, United Kingdom

Website

www.heartfeltfuneralcompany.co.uk

Contact

+44 20 3750 2532

Rating on Google Maps

5.00 (61 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: Heartfelt (24) funeral (20) family (15) Funeral (13) Company (13) Kieran (12) time (11) team (10) heartfelt (9) service (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mahendran L. 1 year ago on Google
    I do not think words alone can portray how amazing the heartfelt Funeral company's service was during the passing of my mother in law. Despite it being an immensely emotional time for our family, their understanding, efficient and compromising service is something i will never forgot. The respect that they showed for our culture was paramount, going out of their way to make arrangements that fit our needs-such as flowers displayed in our preferred language. Tamil and the provision of Hindu deities during the funeral procession. The fact that they so quickly arranged every detail of my mother in laws funeral service to our tasting was extremely comforting, and I cannot thank them enough
    1 person found this review helpful đź‘Ť

  • 5/5 Chi R. 1 year ago on Google
    The Heartfelt Company were absolutely amazing with the arrangements for my Dad's funeral. They were so patient, understanding and kind. As you would imagine losing a loved and organising a funeral is very difficult, however Heartfelt made the process less daunting. I would recommend their services to anyone. My family and I will always be grateful for this wonderful company and how supportive they were throughout the whole process.
    1 person found this review helpful đź‘Ť

  • 5/5 Richard J. 1 year ago on Google
    We had fantastic service from Heartfelt and I would have no hesitation in recommending them to anyone who needs their services. Keiran was quick to respond when we needed him. He was also very professional at all times while also being friendly. He gave lots of good advice, often on things that I hadn’t thought about, such as the dealings with all of the various authorities. Heartfelt offer a wide range of options but at no time were they “hard sell” Great people at a great company. Well deserved 5 stars.
    1 person found this review helpful đź‘Ť

  • 5/5 Nadeev W. 1 year ago on Google
    Excellent care and compassion shown throughout. Always available and responsive. We’re very considerate for our needs for viewings and a Buddhist ceremony. Clearly very experienced in the business and very professional. Excellent in house florist. Overall a great family run business who made us feel safe and looked after at a difficult time
    1 person found this review helpful đź‘Ť

  • 5/5 Alena P. 4 months ago on Google
    Kieran and John at Heartfelt were so kind and caring in helping me make arrangements for my sister Mary's funeral. I felt treated like a family member. The funeral was beautiful and everything worked out just as I'd hoped. I couldn't have asked for better support at a difficult time or better care for my dear sister.

  • 5/5 jacqueline N. 7 months ago on Google
    We used Heartfelt for our mum’s funeral and can honestly say that they couldn’t have been more helpful. They arranged everything and kept in contact with us throughout. Very professional but still friendly and helpful at all times. Thank you to Kieran and all at Heartfelt.

  • 5/5 Clare H. 6 months ago on Google
    From the moment we called Heartfelt they were amazing, the service provided was not only personal but 100% professional. Nothing was to much trouble and they made us feel like we were there only client which was so lovely. The day itself was perfect and we would like to thank Kieran and all the team for the care, compassion shown during such a sad time. Thank you x

  • 5/5 Andy A. 1 year ago on Google
    Kieran, Maria and every one of the team at the Heartfelt Funeral Company were absolutely wonderful, I can’t say enough good things about them. They handled my mum’s funeral with care, compassion and love, making an extremely difficult time that much easier. They helped me through every step of the way, nothing was ever a problem for them. You can really tell that they care. Thank you again from the whole family, we feel very lucky to have found your company and will be forever grateful for everything you have done for us.

  • 5/5 Irena K. 1 year ago on Google
    The Heartfelt Funeral Company were so helpful when we called them in the middle of the night about my grandma's death. On that night, they were so reassuring as they took grandma into their care and in the days that followed so compassionate and accommodating as we navigated all the admin around grandma's death and planned her send off. They helped us to give her the most beautiful, personal send off and we are so grateful. We could not recommend them more. Thank you so much once again. Irena and family

  • 5/5 Katrina T. 11 months ago on Google
    My family and I can’t praise the team at Heartfelt enough. They are sensitive, compassionate and caring. We didn’t have to worry about a thing as they covered everything for us. They even did a home visit the day before the funeral and stayed in touch with us every step of the way. The funeral was held at our local church, St Barnabas and they arranged to close the road so the funeral cortage could walk to the church. The team are immaculately dressed, the cars are spotless and they are all so respectful. Sadly we have attended many funerals over the years and Heartfelt are the best we’ve ever used. Highly recommended and thank you to Kieran and John for helping us celebrate the life of our dear father and grandfather

  • 5/5 Kim 10 months ago on Google
    Thank you Heartfelt Funerals. From the moment we attended our first appointment with you, you have continually shown us nothing but professionalism and sensitivity. To talk about one's future in advance is not the easiest of tasks. However with your guidance and knowledge you enabled us to have a seam free process that left us never feeling hurried or pressured and for that we are truly grateful. Thanks again to the whole family at Hearfelt Funerals.

  • 5/5 Stevie G. 11 months ago on Google
    I cannot thank The Heartfelt Funeral Company enough for arranging my Dad’s funeral. Nothing was too much trouble and from start to finish they dealt with everything with compassion, respect and kindness during such a difficult time. I 1000% recommend The Heartfelt Funeral Company. Thank you again for making things as easy as possible and for giving my Dad the best send off we could have imagined.

  • 5/5 Jane S. 10 months ago on Google
    Kieran & his team were so professional, but with a big heart. We felt very protected & cared for by them all. From start to end. When you lose someone you just want to be able to give them the best send off you can, Heartfelt made that possible, the florist that was recommended was also amazing, the flowers were so beautiful. The celebrant we had Gary, well what can we say, he was just so great, he made it very personable. Even Dave our driver, he was lovely. I would recommend all of them to everyone

  • 5/5 Khilan M. 1 year ago on Google
    During the sudden passing of my Grandmother, my family and I approached Kieran at Heartfelt Funeral Company to assist in the funeral arrangements to give the best send off. Kieran, John and the team were quick to respond from out of hours and helpful with all enquiries to make the process smooth as possible. We opted for the 4 white horse drawn carriage package and even with the snow and ice on the roads the team were happy to fulfil the families request. I would highly recommend Heartfelt Funeral Company as the whole team were friendly, welcoming and respectful to accommodate with the family religious traditions. I would like to thank the team on behalf of my whole family Khilan Mistry

  • 5/5 Judy B. 1 year ago on Google
    The Heartfelt Funeral Company were kind, empathic, and gave my twin brother the send-off we so wanted for him. Nothing was too much trouble, they went above and beyond what could have been expected. Keiran and John were outstanding. Thank you.

  • 5/5 Helen Doris W. 1 year ago on Google
    Everyone at the Heartfelt Funeral Company was so lovely and friendly and helpful at our time of need. They have helped me through every step and guided me as i went through this awful process. They helped ease my worries and made me at ease when my world was falling apart. Highly recommended.

  • 5/5 Roy E. 1 year ago on Google
    The best possible experience anyone could hope for when dealing with a bereavement. Incredibly personable, incredibly dedicated and providing much ease and peace of mind. My whole family is very grateful and thankful to The Heartfelt Funeral Company.

  • 5/5 belinda h. 1 year ago on Google
    The Heartfelt Funeral Company were absolutely amazing, the care, compassion and kindness they showed was so much appreciated we couldn't thank them enough. Kieran and and all his staff were respectful and helpful at all times. I honestly can't speak highly enough of them. I would definitely recommend their company. They went above and beyond to make sure that the most heartbreaking of situations was dealt with respect, dignity and empathy.

  • 5/5 Susan B. 1 year ago on Google
    I don't know how I would have got through the days leading up to my mother's funeral without the compassion and sensitivity of Kieran and John at The Heartfelt Funeral Company. Throughout the discussions around what type of service I wanted for Mum, their kindness, efficiency, attention to detail, and invaluable advice carried me through that dreadful time. The funeral itself was conducted with such dignity, and so personally, too, with particular attention to various favourite things of Mum's, that it made something that was so hard to bear actually beautiful. They are a truly special team, and the way they handled things for me will mean that my memories of that day will be of an event that was the very best it could possibly have been for my dear Mum.

  • 5/5 Ashanta-syrona m. 1 year ago on Google
    Words cannot explain how much i appreciate the time, effort and love that we received from heartfelt. Keiron, Ron and all the staff very warm. Considerate, they thought of everything that we as a family could not possibly of considered, when we sadly had to plan my sister funeral. I feel forever connected with heartfelt and the staff. They held us at our weakest moment. And I will always be greatly. This is the first funeral so close to me and my family. So we had no idea what to expect or how to deal with everything. However heartfelt did all that for us and we made some great connections. They are all wonderful people and they helped us give my sister the best send off she deserved. They also prepared us when we went to visit my sister which was a big thing for me. I would recommend anyone looking for good people. Great service and real connections heartfelt is definitely where i would recommend you to go. I plan to share the beautiful experience I had with them, with anyone who needs a good kind place to lay their loved one to rest as heartfelt has all those qualities however what makes heartfelt is the amazing accommodating and kind staff. Thank you Keiron thank you Ron and all the staff at heartfelt. Ash

  • 5/5 David R. 1 year ago on Google
    A big thank you to all at The Heartfelt Funeral Company. From our first contact with Kieran to the day of the funeral, they were all consummate professionals. Kind and considerate. Throughout a very difficult time they were so warm and friendly and understanding. Making the whole process as uncomplicated and smooth and simple while handling all the details behind the scenes. They really could not be more helpful and you couldn’t fault them. On the day of my Mum’s funeral, everything ran like clockwork. John, Lee and Ron immaculately presented and acting with true decorum. The celebrant, another Lee who they introduced me to, conducted the service in a lovely way. I am so glad that they handled everything for us and really did my Mum proud on the day. Thank you so very much.

  • 5/5 Charley A. 1 year ago on Google
    I honestly can not thank the heartfelt funeral company enough! Everyone there has been absolutely amazing. My mum was in the best hands possible! A massive thank you to Kieran and he's family on taking such measures to make sure my mum got the best send off and to take so much off my shoulders. I honestly can not thank you all enough. Yourself will forever have a place in my heart as my mummy does. Your all absolutely precious! Thank you!!


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