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  • 1/5 Karishma B. 1 year ago on Google
    “We will work on your smile until you get the results you want.” - Dr Demars. Here is my experience after payment was exchanged: Pros: -Aesthetic- Nice looking office in a nice area. -Hygienist- There was one hygienist that did a thorough cleaning but she left. Cons: -Service- It took 3 years of Invisalign instead of the 1-1.5 years they had told me. I understand it could take longer but there was no acknowledgment at any of the appointments. They kept their head down about the fact that I was told 1-1.5 years. The support was minimal and they made me feel like a burden when I came into the office. It was like “pulling teeth” when I tried to ask them anything about my dental health. -Results- The results of the Invisalign were my smile not being very visible due to the teeth being pulled, teeth were slanted to the side, and my front two teeth were different sizes. Dr Demars had told me they would sand the teeth down at the end of the treatment to make sure they’re similar sizes. At the end of treatment, they had not brought this up and I had to ask to get the teeth sanded down to make them look even, which was still not the case. -Value- After 3 years of Invisalign, the bottom retainer had holes in it. They asked me to pay $300 for a new, thicker retainer because the one they gave me, they decided to go cheap on. -Quality- When I received my “retainer” it was very thin and low quality. This was done with the Dr knowing in the beginning that I’m a night grinder and stating she will help make sure to address that by the end of the Invisalign treatment. Which was never addressed. -Malpractice- Dr Demars pulled 4 regular teeth which made my smile disappear behind my lips. This resulted in an exposed nerve in one of the sockets with the drs fix being a gauze with a pain relieving liquid. -Support- When I asked questions they would give attitude and whisper behind my seat. The Dr was always in a rush and was very impersonal and clearly did not care about the results after receipt of payment. -Customer Service- When they were setting up a new appointment I had a few conflicts with work so when I asked “can we try another time?” She let out a loud *sigh* of annoyance before looking at the calendar and another hygienist chiming in with “let’s try April”. I felt completely unsupported and not educated on my dental health, very unwelcome, felt like my asking questions was a burden to them, was not happy with the results, and honestly jipped because my friend had received so much more support, a fun goodie bag and a stronger set of retainers from her dentist that she could actually talk to. (Picture of my teeth after 3 years of Invisalign)
    2 people found this review helpful 👍

  • 5/5 Gendo L. 1 year ago on Google
    This was my first dental visit in over 25 years. Everyone took great care of me and made sure I was comfortable with the entire process. I was very happy knowing I had a plan moving forward for my follow-up visits. If you have dentist anxiety like me, I would highly recommend this team.
    1 person found this review helpful 👍

  • 5/5 Juliet R. 1 year ago on Google
    I had a dental emergency the day before Christmas and Dr Demars fit me in! Took care of my problem in 30 minutes. She is amazing! The whole office is super friendly and competent. I highly recommend this practice!

  • 5/5 Jamie K. 1 year ago on Google
    I am always pleased with the care we receive. Dr. DeMars is kind, relatable and efficient. The entire staff is lovely. My kids are always ready to go to the dentist. I say that's a huge win and a true testament to the care we receive.

  • 5/5 N W. 1 year ago on Google
    First of all I was very highly referred here. Great staff. I’ve never had to wait, they always seems to be on time. Nicole is a phenomenal Dentist. I wish I was introduced to her years ago. As fate would have it though when I needed a world class Dentist/Practice I got one. Due to a severe crack I required an extraction and everything after that to replace the tooth and Nicole was amazing. You will just feel like you’re in the best of hands. Highly recommend from teeth cleaning to anything as advanced as I had to have. Good luck !

  • 5/5 Jen S. 1 year ago on Google
    I had a wonderful experience! Dr. DeMars and her staff are very kind and attentive. I'm normally very anxious going to the dentist and they answered all of my questions and put my mind at ease. I highly recommend them!

  • 5/5 Nora B. 1 year ago on Google
    As usual I have received excellent care from all staff and especially my hygienist, Jeannette. She takes extra time to understand my special needs. I'm very comfortable and confident that I am getting the best. Thanks Long Grove Dental Studio. Nora Babula

  • 5/5 G S. 2 years ago on Google
    This place is awesome! I love going to the dentist bc of Dr. Nichole and her staff. I tell everyone I know that I can’t wait to go to the dentist and they’re skeptical until I explain my experience here. It’s super clean, always on time and the staff is amazing. And, I love getting to watch movies with headphones while the staff works. It makes the time fly by and all of the stress inducing dental tool sounds disappear :) Thank you!!


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