Featured Reviews


Frequently mentioned in reviews: room (11) hotel (10) desk (7) front (6) staff (6)
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  • 1/5 Brianne L. 9 months ago on Google
    I would give 0 stars if possible. We didn’t even check into this hotel, and I absolutely never would. While traveling to Colorado a family member died. When calling to discuss the cancellation fee as we would be passed the deadline, I informed the front desk girl a family member had died. Apparently this was “offensive” as Destiny berated me for my use of words and said it was only appropriate to say a family member had “passed away.” Not only was this absolutely appalling it was downright cruel and insensitive to tell someone who’s explaining they just lost a loved one that they’re not using the terminology you deem correct. Destiny went above and beyond by hanging up on me because I disagreed with her insensitive statement Management did cancel the room without the fee, and corporate was helpful with filing a formal complaint. I wouldn’t waste my time or money with a hotel that thinks it’s acceptable to berate guests when they’ve just experienced a loss. Completely ridiculous and unnecessary.
    3 people found this review helpful 👍

  • 5/5 Jenni W. 10 months ago on Google
    Nice hotel! Appreciated dog friendliness. Plenty of grass around and other places for dog to do her business, although they were out of dog bags which would have been nice to have. Beds comfortable, would have liked a freezer but at least had a fridge. Appreciated the lemon water available in lobby. Usual breakfast fare. Awesome location with good restaurants available within walking distance, as well as Sprouts and Petco. Cinema nearby. Lush with trees and grass in this whole area of town, would come again.
    1 person found this review helpful 👍

  • 1/5 C M. 11 months ago on Google
    Unfortunately couldn’t even check in. My husband made the reservation but I couldn’t check in without him physically presenting his ID. Understandable I guess. But what made this whole interaction disgusting was the staff member’s unwillingness to work and communicate with me. Horrible experience and won’t be back.
    1 person found this review helpful 👍

  • 1/5 Yellow D. 9 months ago on Google
    Since when did it become acceptable for a full service hotel to not provide daily housekeeping??? Not only did we find trash on one of the shelves in our room, and a used coffee cartridge in the coffee maker, following our first night, we learned after coming back to our room that afternoon that the hotel does not provide daily housekeeping. Front desk staff said that housekeeping comes every other day. Had to request more toilet paper, tissues, and towels. When returning to the room the following afternoon, we saw that the bed was made, trash emptied, and towels replaced. However, nothing was cleaned. the mirror and especially the toilet were untouched. I again inquired with the front desk staff and they said that for our 3-night stay, we are only offered a "refresh" after two days and the full cleaning will occur after we checkout. On top of that, we were told by one set of employees that foam pillows would be provided as the basic pillows lack any kind of structure. Returning to the room, no foam pillows and front desk staff said they don't even have those. The breakfast offering is pretty weak as continental breakfast options go. Also, when we arrived at almost midnight the first night, we had to wait fifteen minutes for anyone to show up at the front desk. When they did, they struggled to find our reservation because it was somehow recorded under the name of the 2nd person staying in the room and not the person who made the reservation. Several of the apps on the TV, such as the ones for MAX (HBO) and Showtime were not functioning and returned errors. The closet space is the smallest amount of space I've ever seen in a hotel, and there is hardly any drawer space. I would say that you get what you pay for, but in this case, when paying more than $500 for a 3-night stay, we most definitely did NOT get what we paid for. This hotel is an embarrassment to Marriott and will have us going back to Hilton on future stays.

  • 5/5 Michael H. 9 months ago on Google
    Great location. Spacious room was plenty big for two twin blow-up mattresses. Very convenient to be within walking distance of groceries, coffee, many restaurants.

  • 3/5 Jeff W. 9 months ago on Google
    Always a bummer to not see EV charging at a Marriott property these days. The front desk staff was eh, underwhelming, The pool was freakin disgusting. Our room was decent, but the property as a whole was generally not what you expect when you think of the Marriot brand.

  • 5/5 Renee F. 11 months ago on Google
    This is a beautiful hotel, great location. Near all sorts of restaurants. There is a free charging station nearby. Only one glaring problem - the exit on the south side of the building has a dangerous step. We stumbled over it several times. Thank you for a great stay. We'll be back!

  • 3/5 Tracie P. 1 year ago on Google
    Bathroom had been skipped by the cleaning crew. Sticky floor, old soap in the tub, and etc. Not all the lamps worked and front desk asked if I had to have them that night. I guess not wouldn't want him to get new bulbs. Breakfast was good.

  • 4/5 Jared D. 8 months ago on Google
    The room was perfect but 4 stars since the breakfast wasn't available until 7 on the weekends (and we got up and going before then both mornings of our stay) and the pool looked dirty so we didn't use that either... Could've been super clean but the greenish tint of the water threw us off... But if you're looking for a nice room and that's it, this is the place!

  • 5/5 Sam W. 8 months ago on Google
    Kasey (GM) operates this hotel like she personally owns it, from moping wet floors in the rainy season and greeting guests during busy summers. David (Manager) makes an extra effort to anticipate guests needs and is dedicated to making this hotel stand out. Room was clean and tended to daily, making this the best stay in Larimer County if not Colorado state. -Pilot Sam

  • 4/5 Phillip A. 5 months ago on Google
    Clean room friendly staff. Cozy bed. Good breakfast and all the hot water you could need. Perfect


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