Featured Reviews


Frequently mentioned in reviews: store (11) helpful (9) staff (8) selection (7) great (7) friendly (7) stuff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Diamond K. 3 years ago on Google • 109 reviews
    I just love Urban Pet here in silverlake! They have a wonderful selection of cat food row after row and everything healthy for your little Fur friends for dogs it seems to be about 90% of the entire store! The staff are very kind, courteous and super personable. This is one of my go to spots on a monthly basis. If you're in Los Angeles in particular East LA silverlake area stop by and make some good choices with some good healthy pet foods. PS, I happened to be there on Easter and one of the employees told me that there was an Easter egg hunt within the store and to keep my eye out for hidden eggs. Sure enough I found an Orange egg and upon opening it I received a prize of 1 year free membership which entitles me to 5% discount on all items! Wow that really made my day! Thank you to the management!!😁✌🙏🎸💲😻
    2 people found this review helpful 👍

  • 5/5 Laura C. 4 months ago on Google • 204 reviews
    Great selection and has parking, yes it's marked up vs online but it's nice to touch/feel and try stuff on the pet!

  • 5/5 S W. 11 months ago on Google
    Best place for the better/healthier pet food and treats you can't get at the national chains. They also have a great selection of other things to spoil your fur babies. Definitely check them out.
    1 person found this review helpful 👍

  • 5/5 Eli G. 6 months ago on Google • 50 reviews
    Such friendly, helpful, and wonderful. Best pet store in Silverlake/ever.

  • 5/5 Matthew R. 2 months ago on Google • 46 reviews New
    I'm always impressed with how friendly and helpful The Urban Pet staff is when I drop in to their West Hollywood location.

  • 5/5 Professional Carpet Cleaning S. 3 months ago on Google • 33 reviews New
    Gatsby loves this place, they have self-wash and grooming services. A lot of healthy options for your little friends

  • 5/5 Vikram A. 2 months ago on Google • 27 reviews New
    Amazingly curated selection of animal care products that every animal parent should be going to for their non-human children.

  • 5/5 Jason V. 4 months ago on Google • 11 reviews
    Conveniently located all through LA, you’ll always find what you’re looking for. All the staff have been helpful and knowledgeable

  • 5/5 Jonathan M. 4 months ago on Google • 8 reviews
    Love this place. Always a great experience coming in and they have a wide variety of food and stuff for your pets. L and Al are always helpful and welcoming and definitely highlight the experience every time we come in for my dog.

  • 5/5 Mina S. 5 months ago on Google • 6 reviews
    Love the healthy dog treats here. Always find new ones me for my pup after she has her bath.

  • 5/5 Kyra M. 1 year ago on Google
    The most amazing staff. Super helpful. My favorite thing about urban pet is pretty much every single item feels hand picked, like the best of the best. Great place for gifts. Also the self serve dog wash is perfectly thought out, everything you need

  • 5/5 Raquel B. 5 months ago on Google
    All the staff are very friendly and hard working, the stuff are organized and clean.

  • 5/5 Earle M. 5 months ago on Google
    We’re big fans of this place. They have special sales for members, and have always given us great help when we need it

  • 5/5 Mercier G. 6 months ago on Google
    Love the variety of pet toys and their selection of dog foods, which are all natural.

  • 5/5 Edward F. 7 months ago on Google
    The in store groomers did an absolutely incredible job with my dog!

  • 5/5 Fatima W. 10 months ago on Google
    The employees are so helpful and very nice. My dog loves their small batch treats.

  • 5/5 Melissa R. 2 years ago on Google
    I LOVE it here!! I just moved to the neighborhood and was impressed as soon as I walked in. Very friendly greeting, the store is immaculate and stock is great. The groomer was so sweet, accommodating and gentle, my baby loved her. The gentleman at the cashier in the pet store was so genuinely friendly. Chatted about all of the great spots for dogs around the neighborhood and even gave my babies a treat! Definitely got way more than I expected and will be a regular for sure! Highly recommended

  • 5/5 Rachel K. 1 year ago on Google
    Absolute best place to source the highest quality cat and dog food. I special order some food they don’t carry in store and the staff is always very helpful and sweet.

  • 5/5 Will M. 1 year ago on Google
    Started shopping here and have had great experiences. Lots of cool toys and treats for cats and dogs. Staff is very friendly, chill vibe!

  • 5/5 Fabiana P. 1 year ago on Google
    I just stop today to pick up a dog food that I ordered by phone. The guys in this store are very helpful and very kind. I like the store, is big and have everything that I need it, if not, they will order for you.

  • 5/5 John P. 1 year ago on Google
    Everyone is always very nice here, the groomers are great, and they've got all the stuff I need for my dog. Also a selection of cat and bird stuff, I have to imagine those are also well stocked.

  • 5/5 Alex S. 1 year ago on Google
    Friendly staff, huge selection, convenient self wash stations, good prices…awesome stuff all around!

  • 5/5 Alexandra S. 1 year ago on Google
    The Urban Pet is truly a wonderful place in my community! I just moved here from out of state and they were so helpful in getting my cat's food ordered for me. The owner called me directly to make sure everything was taken care of and extended a discount when there was a timing issue with my first delivery. I will be a customer as long as I live here!

  • 5/5 Hunter W. 1 year ago on Google
    I go here for all my premium cat food needs. They have good prices and a small discount if you join their members club. Also twice a year members sale for a little bigger discount. Always friendly and well stocked. Employees are knowledgeable and able to answer questions.

  • 2/5 Haley Min Young K. 7 months ago on Google • 2 reviews
    While I love their store and the staff at the store. I find their grooming customer service inconsistent. I called a few days ago and never received a call back and when I called today to follow up for an appointment I was brushed off and was told I'll be getting a call on Saturday. Trying to schedule an appointment to get your cat groomed shouldn't be this difficult.


Call +1 323-664-4700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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