My daughter is afflicted with a rare genetic disease. She was initially treated at Harbor UCLA but her condition was not addressed properly, specially as she was getting ready to be discharged. I decided to reach out to Dr. Santoro and he took over the care of my child. My daughter has made significant progress and it’s back to being a regular teenager. The customer service and level of care for my child is excellent. The level of attention received is amazing. Dealing with a really Ill child is a parents worst nightmare. But knowing they are getting the proper care and it’s not about the doctor’s making money, it’s a great relief. I have seen my kid’s progress and I truly believe they are miracle workers at this place. The only downside is that we live in Long Beach and the drive can be a pain because the traffic to downtown can be heavy. But that’s a small price to pay for my kid’s health.

ER Waiting time is long, but once my son was seen the doctor was great. Nurses a little careless but it's the first time this happens. People in the waiting room looking for some snacks at the vending machine but it's empty. It's been like that for a while, I know cause we were here last month. With the waiting times, kids go hungry, but zero options. And the fridge is running but empty. (What about saving energy California?) Don't expect to be in and out soon. Pack a snack and be ready to stay at the hospital for 10 hours minimum, from check in to discharge. Sad 😢

Deep disappointed and angry with the service at the emergency room department. Worst service ever We checked in at about 6 pm and were told that only one parent can accompany our daughter for a visit. About one hour after checking in, a nurse came and took our infant (7 months )daughter's temperature and found it to be 104 F. This constitutes an emergency situation, , but NO nobody cares we waited in their emergency room. from 6 pm till 3 am OVER 9 hours. at 3 am I asked the nurse how many hours I wait until the doctor check my baby and she said .. you need to wait 7 more hours.... so I take my baby and go to another ER thank u for everyone a doctor did not tend to her for 9 hours.!! What is the purpose of an emergency room if not to tend to health emergencies? A 104 fever for an infant is an emergency. We are lucky that her condition did not become worse. This was the cruelest experience of my life. I DO NOT RECOMMEND THIS PLACE. Especially the emergency room. Avoid this place like the plague.

I used to like this hospital, but every year it gets worse. The ambulance is very slow, you never know how long you will have to wait. Even when Covid was officially over, they still only allowed one parent into the waiting room, but two inside the room, what was the point. But this year they managed to upset me even more. I brought my son who had a leg injury, they did an x-ray and said that it was a severe bruise, despite the fact that the leg was blue and swollen. They gave him a hard boot and crutches (thank you for that). A week later, at a follow-up appointment with the therapist, a second x-ray showed that the leg was broken. Seriously? That is, they did not see the leg fracture in the first picture. How? How can you then trust them regarding other diagnoses? What if they missed something? But this is not the end of the story. The next step was to put a cast on my son’s leg. We were given a referral for an emergency visit to an orthopedist. I called to make an appointment and was told that they could see us in four weeks. To which I objected that after four weeks the leg cast is usually removed and that there was no point in this appointment. So think twice about whether you really want to go to this hospital.

Worst hospital to take your kid too in an emergency!! You would think because your bringing them to a children’s hospital your kid will be in good hands ! Wrong . Worst place I could have taken my daughter for a fractured arm !!! She waited 6 hours just to be seen !! Not to mention how long everything else took. Not to mention the staff here act like they don’t even work here . Please save your time and take your kid elsewhere!!!! Trust me you will regret coming to this place . I have not even seen anyone sanitize this place the whole 6 hours I’ve been here . Not even clean a door knob. Martin Luther king does better than this place and if you know you know !!!

This review is for the emergency room. My daughter had a bad cut in her finger and the urgent care doctors referred us to their emergency room. We are waiting at the emergency room for over 4 hours already and besides being checked vitals, nobody even looked at her wound. And we were constantly told there are a few people in front of us but hour after hour our position doesn’t change at all. We saw tens of people who came after us were treated already. I asked why we were held back and whether they consider our case not important. The nurse just said she doesn’t know and implied we should anticipate to wait for up to 6 hours. The clarity is so bad. And the nurses are not helpful at all. I would recommend not come here unless it’s for extreme pediatric specialty. And I don’t think they care about losing some patients anyways.

This hospital isn't what it used to be! It seems to be loosing patient focus and fast. We've been a CHLA family for 11 years and I think it's time to switch. My autistic son was SCHEDULED for Dental Surgery. Originally it was supposed to be at 1pm and us be here at 11am. When we got the call from the nurse last night that we needed to be here at 530 AM we were like no one told us! But we got here right on time. We'll let me tell you that they took him upstairs to Surgery PreOp it took over 4 hours to get him into the the surgery room, because he needed to be admitted after surgery and no beds were available. This hospital needs to have better planning for these types of things OBVIOUSLY there will be emergencies that come in over night THAT SHOULD'VE ALREADY BEEN ACCOUNTED FOR!!! Maybe you need more staff and more beds!!! Because to have a child basically starving because you couldn't plan Accordingly is just plainly ridiculous! Then when I spoke to the Charge Nurse in the Surgery Dept she tells me that if my autistic son has an outburst that the anesthesiologist and nurse are there to help give him something to calm down. So basically if my son has an autistic outburst they will just drug him up. I'm like realistically drugging my son just to calm him down because your hospital didn't plan accordingly is uncalled for and unnecessary! Again I am seriously contemplating switching hospitals even though my son is on the Heart Transplant List!!! -A Frustrated Autistic Heart Mom

My daughter was in children's hospital, she was transferred directly to children's hospital after birth 2/22/22 and she passed away on 3/3/22. I truly believe and know in my heart that it was negligence on the NICU nurses fault. They put hey in a room with a baby that had been there for 4 months, she was fine, I was literally telling my friend that brought me dinner how amazing she was doing and that I had just requested to transport her to children's hospital in Cincinnati. During Amari's time at children's hospital they would have her room door closed because the other parents would be there. During the times of me having to go home and then not allowing anyone but the other parent "due to COVID-19" she would pull the tubes out of her nose before they took the webcam down I would literally have to call and tell them to put her tubes back in and we'd get off the phone only for them not to do so. So I would call back and tell them I'm not getting off the phone until they put the tubes in her nose. They aren't trisomy 18 friendly. The heart surgeons aren't willing to take a risk to save a child's life and their excuse was her diagnosis and the risk factors of anesthesia. But anesthesia is a risk factor for anyone even with the best health. My whole view on children's hospital had completely changed. I will never be the same. Don't ever leave your infant in the NICU unattended especially if they need higher care. Speak for your babies and take them somewhere else.

For being a childrens hospital its a joke , everytime i come here with my son in severe pain they make us wait over 4hrs to get seen while ppl that arrived after us get seen before us!! Not right this place is a joke for hospitality

For being a billion dollar organization ER children’s hospital needs to do better! Having to make women and their ill children wait 5hrs+ to be seen after 8pm is ridicules !!! I see so many complaints on yelp and google and nothing is being done & to top it off they charge you for the time they made you wait by paying for parking ! Do Better !

They saved my newborn daughter's life. When I'm able to update/edit this review with adequate detail and care, I will. We are still reeling from my baby's surgery, but I wanted to put some small notation in the universe of our gratitude and overwhelming happiness with this hospital and the life-changing abilities of the doctors, nurses, and staff.

Deep disappointment and anger with the service at the emergency room department. We checked in about 15 minutes before 4pm, and were told that only one parent can accompany our daughter for the visit. About ten minutes later I saw a white husband and wife leaving the emergency room with their child, both of whom had a visitors badge/sticker affixed to their shirts. I brought this up to the security guard and check in counter and was told again that only parent can accompany the child. I felt I had been singled out and prejudged, and others were getting preferential treatment. About one hour after checking in, a nurse came and took our infant daughter's temperature and found it to be 104 F. This constitutes an emergency situation, in fact the nurse indicated that seizures can happen when temperature reaches 104 F, but a doctor did not tend to her for another 3 hours. What is the purpose of an emergency room if not to tend to health emergencies? A 104 fever for an infant is an emergency. We are lucky that her condition did not become worse. All told we were at Childrens hospital for 5 hours, leaving around 9pm, and all staff members we dealt with, including security, check in staff, and nurses, were generally cold, racist, rude, flippant, and curt. When I told security that I wanted to file a complaint, he said I could talk to a supervisor, but then changed his mind and told me to go upstairs to front desk to complete a form. Of course, that’s a classic decoy to deflect the responsibility. No one reads any forms. I am not exaggerating when I say I have received better health care in poor developing countries than my experience at Children’s hospital. We were treated like third-class peasants. Avoid this place like the plague.

Mom came with a 5-year-old baby, a head injury. Another baby is in her arms, breastfeeding. Now they are waiting for a doctor's appointment for more than 5 hours!!!! They are there now, waiting and waiting for help from doctors. Mom is afraid to leave, as a 5-year-old girl hit her head hard. Mom is afraid for her daughter, wants to see a doctor. But it can't! The hospital does not provide medical care. Now 11:55 pm, arrived at 06:00 pm. Give us other hospitals! Kind hospitals where children are loved. You can't humiliate people like that. Where there are queues, I don't want such hospitals. The queue is only one reason people don't want to work well. Give the law, forbid waiting! This attitude towards people should not be in the US. Does anyone know where I can file a complaint? I feel like it shouldn't be. People are not getting medical care. People just sit and wait, for hours. If this hospital were closed, we would go to another one. A hospital is not a waiting room, it is not a train station. Open hospitals to provide medical care. Do not keep us on chairs for 5-6 or more hours, we are people! God save America.

My experience and my daughter’s has been amazing!!! She had a surgery, and all the staff that was hands on was AMAZING 🤩 and the Nurses on Floor 6, wow 🤩, Thank you so much for All that You Do!! I really appreciate everything that you have done for us, we had a blast 💥 Special Thanks to Nicky, Xiomara, Heather & Megan and the nurses that assisted in other ways!!!

My Aunt loves to make donations to this wonderful hospital. We arrived last Friday to make another donation, but suddenly we were approached by the young security guard who has brown hair with purple dyed at her ends. She is the most RUDEST and most DISRESPECTFUL security guard I have ever encountered at this hospital. I cannot fathom to understand how a well established hospital can employ such a disrespectful young woman. My three year old son has better manners.

Over all this is an AMAZING Hospital, the only issue I had was with the security entering the main lobby, I understand we all have bad days but her attitude was unnecessary and uncalled for. I didn't get her name there was no name tag but her hair was purple. Other than this one individual everything else is great!

It was a great place that helped my child so much.

My experience today in the emergency room was terrified my kids were in a car accident and the paramedics took them to Children’s Hospital I said to myself OK they’ll be OK my kids got there at 9:30 about time I got the car towed and got to the hospital my kids @ 1115 were still in the lobby my daughter was suffering from a concussion and no one had attended to her and the nurse in the front doing intake seemed racist to me and when I asked her to get my daughter immediate attention instead she called security I am by all means very disgusted with the service my baby received. I’m going to make sure this doesn’t happen to No one else kids..

These doctors and nurses saved my brothers life. They helped my family get through a rough time in our lives. We will forever be grateful for this hospital. They truly genuinely do all they can.

I just wanted to hop on here and say that I think most of these negative reviews are by people who are forgetting that we are, as a nation, going through a tough time, it's the hardest for Hospitals, supplies, staff, attitudes etc. DONT go to a hospital for a cut, a bump, a bruise. Don't leave negative reviews about a facility about the lack there of in staff, NO one has staff it's not particular to the facility. If you are so offended you go get a nursing degree and pitch in! BE HELPFUL! NOT HARMFUL!

This review is Emergency room. I came with 13 yr old son with sharp chest pain, and besides someone taking his weight, no one has even checked on him for 4 hours. When I asked how many patients are ahead of him, I was told 15 and it might be another 5 hr wait to be seen. I walked out with the child who is already a patient at Children’s cardiology department and heart issues. The fact that the children hospital won’t even acknowledge a sick child for 10 hours made me cry and pray that he doesn’t get worse until I can find a care for him.

I had an appointment at 1:30pm I was here at 11am driving all the way from Bakersfield which is almost 3 hours away not including time for traffic. However, we were the last patient leaving the hospital at 7pm. This is clearly ridiculous. They offered no compensation for our time that was wasted while waiting. They over book patients at the vision center and give excuses that the doctor is behind. They need to get their stuff together. I have been coming here a long time and they have started to waste our time a lot this has happened to me at 3 or 4 times. They don’t consider patients that drive long distances. I’m extremely disappointed in their staff.

I was AMAZED by the excellent care my little boy received in general and on the 6 floor West. Everyone there treated my boy like he was a KING!! I appreciate all the compassion to us and to others. I noticed how every team from doctors to nurses and all staff members make the child feel like they are the only one there. You all ROCK!!

Emergency room was packed at 8pm and there was about 35-50 people waiting too be seen. Kids coughing sneezing not once did a staff member come to disenfect the used dirty seats or wipe anything down. GERMS EVERYWHERE! IT 8 HOURS TOO BE SEEN AT THE EMERGENCY ROOM WOW RIDICULOUS!!!!!! In about 5 hours only 2 patients were called to the back on one out of 2 sides. I always come here when there is an emergency but honestly might not ever come back

Working at Children's Hospital has been the highlight of my life. I started there in 2019 has the trash tech, and now I'm the manager. God is good!

I believe this place is such a wonderful place it was very crowded but everyone handled the coronavirus situation wonderfully. I went to the garden and took pictures and it's just beautifully dedicated to children.

We had a negative experience at CHLA ambulatory surgical center. The non-medical staff was not very friendly (Doctors are pretty good by the way), and the logistic system was quite problematic. Only one parent was allowed to be present in the pre-op waiting room, which was small and had no toys for children. Additionally, we were asked to come in at 7 am but had to wait for another 45 minutes without being allowed to leave the waiting area, which was difficult with a special needs child. In total, we had to spend 3.5 hours from the scheduled arrival time until our child was taken to the operation room. It was disappointing to experience such poor logistical management from a hospital that claims to be the "best children's hospital on the west coast." It's important for hospitals to prioritize the comfort and convenience of their patients and their families, especially during a stressful time like surgery. Unfortunately, I felt the need to post this review anonymously to avoid any further problems with the hospital. However, I hope that they will take note of this feedback and make the necessary changes to improve their services in the future.

If you're white no wait time but to the rest of us it's a long wait. It should be equal. I witnessed myself after waiting for 2 hours a white family brought their child and went inside no wait at all. Personal needs to be fair or fired all of us are paying the services.

I'm a teenager, it's been about 4-5 days since I got sick. I'm still feeling sick today December 8, 2022. These past few days I have had a running nose, my heart beats a little fast when I do something, I can't breathe very well, I feel weak and my throat hurts. On December 4, 2022 I was intoxicated, my hands were cold, I felt my hands sleeping, my body wasn't responding and I felt like my head was spinning around. I was losing my breath I felt like I couldn't breathe I was about to faint. I told my mom that I needed to go to the hospital. My parents and I went to the hospital. Only one parent can be in there, my mom was with me the whole time. We told them what happened and they didn't even do anything, it didn't seem like they cared cuz at that time I really needed help. We got there around 5:50p.m. we waited for for about 6-7 hours. They attended us at 12:00a.m. we stayed in the patient room for like about 3 hours. For those whole 3 hours they only checked my blood pressure, my heart rate, my throat and nose with a stick they use to see if you have something. Overall they didn't help me a lot. They only said to my mom that I have a bacteria in my throat and that I need rest. Even though I'm a teenager every baby and children deserves to be treated well even if they're big kids like me who's in the age range of 13-18 they all need the help. We're not there to just wait while seeing children that are very sick. I'm still sick today December 8, 2022 11:05p.m. and I'm slowly recovering I'm feeling about a 5/10 today :")

I love the children’s emergency place they treated my son so kindly and they all loved him. From olive view he got transfer to children’s hospital & since we got there they got to it there was like 5 or more doctors. Honestly we got the best service ever, sadly I wouldn’t stay nights with him because his twin sister was a baby and she also needed me, the nurses would always call to make sure I would get all the information or plans the doctors had. Amazing hospital, also they treated my niece amazing as well when she was in this hospital.

ER staff was exceptional. Unfortunately admitted to the hospital and received unbelievable care and treatment. Nurses, Doctors, child life specialist are amazing. I have nothing negative or even mildly un pleasant to say.

Starting last Monday, I had been vomiting and having excruciating stomach pain. After a week with of going to several E.Rs and urgent care, I finally went to my primary pediatrician. The doctor told me this could not wait and that I had to go to the emergency room immediately. She said that we should go to Children's hospital,. She wrote a note for us and everything.We got there at 6 PM. After 6 hours we were attended by the nurse. She was extremely rude, she called me “boo” as if I was her friend. WE’RE NOT FRIENDS. I felt so disrespected. We showed her the note that the doctor gave me and she said she didn’t need it. all she gave my were 2 tylenols. My pain was at a ten. I screamed and cried I couldn’t take it any more. The nurse said that the wait would be long and said sorry. Sorry would never make up for the way I was treated. We left at 6 AM Saturday Morning. I went to my local hospital and they told me I had to have surgery. This was the cruelest experience of my life. I DO NOT RECOMMEND THIS PLACE. Especially the emergency room.

Our 2 month old son (at the time) was transferred from cedar sinai and ended up staying in this hospital for a month. That was back in December 2021 - January 2022. Hardest Christmas ever, but the Doctors and the nurses pretty much made it easier for us to be there. They were very nice. Parking, on the other hand, was very difficult and a bit pricey.

The best

I took my child with a headache, nausea, fever, vomiting blood, and a very fast heart. I waited several hours for them to tell me that everything was normal, no type of blood test or medication, only one as a mother feels the pain and frustration of waiting so long for them to come out with it and the doctors and nurses still get upset If you want to ask something, they answer you reluctantly and quickly. Very bad service, they should be more humane to deal with sick children

Worst hospital in the country!!!!! Stay away!!! A complete mess. Overwhelmed with patients very dirty facilities, the department staff forgets to put in medication, they are completely lost in a system that doesn’t work for multiple reasons. The biggest one being that they are very disorganized and secondly that the California MediCal is completely messed up and fragmented making it impossible fir children with multiple issues to get their services and medications. What a disgrace

Dr's are awesome. Surgery went well. Pharmacy was horrible. Waited an hour being told hey its almost ready... just to watch them after over an hour of waiting say, by the way we don't have the medication. Generally pharmacy will hyper focus on non English first, and if they feel you are patient put you off. They gave away the last medication we needed in front of us.... which was really frustrating. I do not trust the pharmacy and have zero faith in their ability to take care of customers. It's hard with a recovering infant not having the medications that the Dr's say we need... thank you pharmacy for your mismanaged debacle of a zoo.

All the nurses and care partners and doctors were amazing. My baby felt so comfortable as well as myself and my husband who slept great on the pull out couch. We were welcomed quickly. Nurses in and out but do not bug when you’re asleep. Food options for my son were great and they got us out of there fast. Thank you CHLA

Amazing Person’s working here. We are staying here for about 2 days because my son has an emergency pain. Since we came here every one is so nice and keeping constantly watching my son. Thank you 🙏🏻 Children’s Hospital for all your help. Lili, Nancy, and Yessica. Thank you !

I was referred to the Developmental Disabilities department for Autism testing. I spoke to someone named Arlene, she was incredibly rude. Treated me like I was a telemarketer calling her at home. She said she didn't know why I was calling them, who told me they could help me, was upset that I was asking questions then said because my daughter is blind they couldn't help me. Very rude and have no compassion of people who have children with disabilities and are just trying to navigate their way. It was a very hurtful experience.

On June 9, my son had an appointment with the therapist at children hospital and just 2 hours before the appointment they canceled it because according to something happened with the insurance,I live far away from the children's hospital and I was already halfway there when They called to cancel the appointment,it's not fair that they let something like this happen. I talked to the manager, Amaryllis, but I wasted my time anyway,and yesterday I called to make another appointment and sent me to the voicemail i leave a message and it's been more than 24 hours since I called and they still haven't returned my call.

I'm surprised there aren't more comments about appointments being charged. My son's appointments have been changed about half the time within a week of the appointment over the last few years. There was one time the appointment was changed by CHLA 3 times each within a week to see one doctor. It just happened again for an appointment that was scheduled 1 year ago. Since I'm not available at the time they suggest, the next time it is 4 months away. They seem really overbooked. I had a much better experience at UCLA. The doctor's seem good, but we just can't keep not seeing doctors every time CHLA decides to change an appointment.

I went to the ER because my twin girls were feeling very sick , I’ve always had bad experiences at other hospitals, but I just wanted to take some time and thank everyone who helped us out that day , everyone was so nice and welcoming but especially to Nurse KARIS, she made us feel so welcomed and was so sweet. She was very patient and made sure we understood everything that was going on. Thank you so much nurse Karis , you truly are a rare jewel and they are very lucky to have you !!!!

Bad service in everything. They are disrespectful, they don't serve you and they are all rude, terrible hospital.

Wow this is an amazing hospital with amazing caring and patient staff they go above and beyond for you and your childrens needs! They make sure you and your children are comfortable they know whats going on every step of the way the own down side is the wait but incredibly acknowledge drs make it worth the wait will continue to come here thank you for all your help!♥️

Thank You for your help my son did have stomach problems. A Doctor relieved him. I still practice the techniques used to save his life. Now we're battling a Otis Media and if I could bring him there I would. Any referral would be appreciated.

My experience has been a long wait time, 5+ hrs., and a quick 15 minute doctor visit. Just left from a 7 hour wait. Spoke with the receptionist at the second said there were still 75 people in front of me and that some have been waiting more than me by 2 whole hours. I don't know why this hospital thinks it's okay to have children in this situation and the parents under so much stress. This was the worst experience I have ever had. Do not recommend. You might not get the same care but you probably could check in at this hospital, drive to another hospital and get dismissed, make it back and still be waiting.

There were no seasoned doctors available during my child’s ER visit only residents and Jr radiologist. Wasted 6 hours for “doctors” to tell me they could not help my daughter. They also refused to provide a copy of her labs and radiology report. They insulted my daughter and made a mockery of my intelligence. I WILL NEVER BEING MY DAUGHTER BACK TO THIS PLACE! Worst experience of my life. Do not bring your precious babies/kids here. “Medical staff” will only view them as dollar signs…nothing more!

If I could only use one word to describe Children's Hospital, I would use...MAGICAL. If you are an employee of C.H. I Thank You.

Children's Hospital Los Angeles should be recognized and cared for for their service and dedication to the sick and needy kids. My child and I were in good hands from start to finish. All the staff from security guards, cleaning crew, nurses, doctors, and specialists were all so attentive and caring. Especially the doctors and the specialist who took their time to care for us even when they were finished for the day/night. They take their jobs seriously with care, and it was noticed by me and my family. I also noticed that there were so many sick babies and kids who were entering the facility all day into the morning, but the staff were so diligent in caring for them. I was speechless at that moment. I, for one, was one of many parents who were there with the anxiety and fear for my daughter's health. All the staff read my face and was very attentive throughout the whole stay. I felt the warmth and care from the staff (especially the tall security guy, wish I remembered his name but thank you for your consistant warmth and help ^^). My daughter also wants me to mention how that facility's decorations and themes made her at ease. She was scared to take the ultrasound and the cat scan, but the rooms were painted, decorated, and played disney movies that actually made the experience enjoyable. I also felt like I was in Disneyland/kidscafe! They made sure the facility was clean and tidy even though there were lots of toddlers and kids with their snacks, markers, crayon, and coloring books. All in all, it was a trip that was terrifying to a good experience in the end. Thank you all at CHLA. We truly appreciate what you do. Felt like we were with the Angels.

For procedure my bebe was fasting 18 hours when the know his have liver transplant this time he was not round to eat in this my opinion is not fair with 2,yrs order thing something better please.

Friendly and helpful staff

Horrible wait time in the emergency. Better off taking your kid to a different hospital. Waited 4 hours and still 8 patients ahead of us. Either a staffing issue or doctors uneccesarily take too long to see patients and help them.

So my child , Dr. Dr Ferris left the practice 3 months ago, we received no call no email that she left! Turns to find out none of her patients were assigned a new dr I have left messages multiple of times , every communication with everyone is complete run around. “I can take a message” how many messages do I have to leave before i actually receive help. I asked for calls back and I have to call to find out items items have been filled it’s like come on this is disgusting my experience from DC to LA has been horrible I wish I could’ve kept my son dr for DC cause Children’s was that top hospital where I’m from in LA is ghetto and unorganized the customer service is terrible.

The staff was entirely supportive, respectful, helpful and so sweet. They helped us with all of our needs and never once failed to take care of us. Some of our nurses, Nathalie and Rebecca were the best. They were so kind, and so professional. If I could give this hospital and their staff a million stars I would.

Ok so I had open heart surgery 20 years ago. I was well cared for and was in icu for three days and then went to a step down room where I was later discharged home after only three days at the hospital. My team was so amazing and so supportive and loving. And a picture of me twenty years later.

It is nice I have diabetes and the wait time is not that long and there are nice doctors and nice views from the windows on the third floor and I also like that the hospital is clean and that they care about their patients.

This is worst hospital in USA I don’t recommend to this hospital to any parents The staff is so egoist that a parent cannot speak up all the wrong things doctors and staff are doing so their whole staff retaliates against the parent Doctors want to prove that they are 100% correct all the time they make the feel that they have a solution to the problem and build a fairytale so the parents gives in because they want to take the kid home IHATE THE HOSPITALS STAFF AND DOCTORS

Come in with my wife, infant daughter, and my son who has a medical emergency. Get told at the security pedestal you have set up, that only 1 parent can go in. So i have to let them go and wait in the car, and come back to go sit on the benches just outside the emergency door entrance, and was told “Dad can’t be here, but you guys can”, AS A DAD, MOM, AND SON SIT RIGHT BEHIND HIM. Idk if it was a power trip or what, but unlike half the dads in LA, i’m trying to be here for my sons health and well being, and you guys turn me away on a rule you break for other people. WACK.

I liked this place 3 years ago, but now its horrible, there are no professional docclters just new not professional people, they hurt my 2 years old son's ear while examining. Don't take you child there, they just don't care and will make you wait. This was a good place before now I don't recommend this place.

Amazing hospital definitely one of the best I’ve ever been too first time bringing my son in and he was really sick and they gave him the care he needed great doctors and amazing nurses and staff definitely care for all the kids!

The dermatologist department is the best, thanks to the doctors and nurses.

My brother was in this hospital because he had appendicitis and had to get surgery and He said the nurse was nice! I think this place is really nice because it's clean and Its nice looking, I know that because I was there to visit him in the hospital. I also want to thank you for saving my Brother before more consequences happened to him and that he could've died.. but thank God this hospital was there! Once again, thank you for saving him🙏🤍 Also I definitely Recommend this place if you want nice doctors and want to feel less anxious and comfortable here.👍