Gem Jewelers Co. image

Gem Jewelers Co.

Jewelry store

👍👍 Had a great experience here. Personalized service, great prices, and super fast! Placed the order, and it was by my door less than 24 hrs later. Plus the tennis bracelet we got is a beautiful piece! Dont think well be going anywhere else… People often mention service, necklace, quality, happy, great, amazing, online, purchase, customer, ring,


Address

550 S Hill St, Los Angeles, CA 90013, United States

Website

www.gemjewelersco.com

Contact

+1 213-436-4365

Rating on Google Maps

5.00 (143 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Washington's Birthday), 8 am to 6 pm, Hours might differ
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 4 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: service (23) necklace (23) quality (21) happy (20) great (16) amazing (16) online (15) purchase (14) customer (14) ring (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Philip M. 2 years ago on Google
    Second time I bought here and cant be happier with their service and quality. First time we got earring then just now we got a steal of a deal on our Graduated Necklace. thanks again!!
    1 person found this review helpful 👍

  • 5/5 Yosef C. 10 months ago on Google
    I must say I was very skeptical to order here in the beginning as they had all 5 star reviews After dealing with Joe for a few days i can tell why, and when I received my wifes 9.20ct tennis necklace I was even more ecstatic The whole process in general was just so good They sent me so many pictures and videos showing me the exact size and were so accommodating to the size that I needed because it wasn’t available on the site. Just a huge thanks as I know this was a large purchase and they were very easy and pleasant to work with. A very satisfied customer
    1 person found this review helpful 👍

  • 5/5 Joey L. 2 years ago on Google • 8 reviews
    What a great experience and a spectacular ring! I was a little hesitant to order a diamond ring online, but once I spoke with Joe and he walked me through the process it could not have been easier. I searched for this ring for a couple months, and went with GEM because of the customer service and incomparable price for the quality. The ring was beyond my expectations. I could not be happier. Merry Christmas to ME!! I will be a customer for a very long time!! Thank you Joe!!!

  • 5/5 ed c. 4 months ago on Google • 7 reviews
    genuine, trustworthy and sincere customer care I was shopping for a Diamond Tennis necklace for my wife as a gift for our 30year anniversary and ran across a review that mentions Gem jewelry. I almost bought from another online retailer for the lowest price but found the reviews that mentions that clarity of diamonds was not as it was declared on their website and customers were returning their purchased. I have gone to all the local jewelry shops but have never found a good price for the item I was looking for. Since Gem website mentioned 30 percent off during the cyber week and the address on the website reflects a location in Los Angeles that I can drive to, I decided to give them a call since I was never a fan of buying something expensive online especially jewelry without seeing it firsthand. I spoke to Joe and mentioned to him that I would like to visit the site and looked at the necklace to ensure that I like it as I was hesitant on buying it online due to the risk of not being able to get a refund if I was not happy. Joe had mentioned that to secure the sale price that I would pay now and I can come over the site to the looked at the necklace and if I am not happy, he will refund me my money in full. I also mentioned to him that If I do like the necklace that I would need it in 17'' instead of 16''. He even said that If I serious, he would comp the upgrade to the 17'' inches since it will have more diamonds so the Necklace would increase in karats without extra charge. I made the purchase over the phone and made an appointment with him. When I arrived at the site, I found Joe to be very sincere and genuine about everything he said to me on the phone was true and accurate. First of all, the Necklace was truly beautiful and the brilliance, clarity and color was truly amazing. Everything he promised including the upgrade was honored. I brought my wife with me so she tried on the Necklace but found that the 18'' would fit her best, thus I had upgraded to the 18'' and best part is, Joe made me a really good deal since I needed to upgrade to the 18 inches. Luckily there was one 18'' inch necklace that Joe was able to give us which saved me a trip as I would have to return if he would have to get one made. Joe is certainly one of the most genuine persons I have ever met and truly trustworthy which is hard to come by in this business. I will certainly go back to Gem Jewelry for their quality and great pricing and honesty. They might not be the lowest price in the market, but they have good prices and the quality of products and people makes it more than worth it's value. Thank you so much Joe for making my wife very happy today.

  • 5/5 Shimon D. 6 months ago on Google • 7 reviews
    Had the best experience shopping here and must share. I found these guys through a google search and at first was very skeptical since they have all 5 stars and once I called in to inquire more I understood quickly why. They helped me pick out a gorgeous diamond engagement ring and when I received it I was so so impressed with the quality I will definitely be back for all my diamond jewelry

  • 5/5 daniel g. 4 months ago on Google • 5 reviews
    I had the Honor to deal with Joe on my wifes tennis Necklace after hearing so much about him we decided to pull the trigger and buy the 9ct deal they had After receiving it in the mail last week I understod why everyone goes crazy for Gem jewelers. The quality they have is amazing and the customer service is even better than anyone I have dealt with online. Buying online is not easy but Joe reassured me and sent so many images and even Facetimed us I felt like I had a Boutique store experince even though I was Thousands of miles away. Thank you Joe, Thank you!

  • 5/5 Junaid A. 6 months ago on Google • 5 reviews
    Top quality products ! I had contact on whats app , got videos of the product i wanted , express shipping to norway only took 2-3 days. I would like to thank Joe for outstanding good service and i can confidently recommend dealing with Joe at Gem Jewelers :)

  • 5/5 miriam r. 6 months ago on Google • 4 reviews
    I was very impressed with Gem Jewelers, particularly with the service. I was looking for a place to purchase my first tennis necklace and asked around to see if anyone can recommend someone trustworthy. I got a lot of referrals to the same place - Gem jewelers. I’m so happy I did. The owner, Joe, was so easy to contact and gave me many options without being pushy. In the end the quality of the tennis necklace was incredible and the price was very reasonable. The whole process from start to finish was a very pleasant and I have to say I will be back for more. I will definitely share this referral with all my friends and family. I can’t recommend this jeweler enough.

  • 5/5 David R. 2 years ago on Google
    Very good experience with Joe who sold me a eternity band, the price was amazing and he educated me on all aspects of buying different diamond shapes and qualities. He went above and beyond to help me and when i got the Diamond Eternity Band I was more shocked how Beautiful it came out. Truly an amazing experience

  • 5/5 Nancy M. 1 year ago on Google
    So happy with my purchase! It’s a risk buying diamonds online, no doubt. Rest assured that Gem Jewelers .Co will deliver a quality product with diamonds that are clear and sparkle. After making a purchase for a diamond tennis necklace online with another dealer and being very unsatisfied with what I got; yellow and cloudy diamonds and subpar gold work, I nervously tried again with Gem Jewelers. It was a world of difference! Gem Jewelers necklace is bright and clear with unbelievable sparkle. The gold work is neat and substantial, nothing feels or looks cheap. I waited a long time for a diamond tennis necklace and couldn’t be happier with my purchase. I thought I wanted a straight line necklace, all the same size stones, but after speaking with Gem J’s customer service reps and expressing what my concerns were, mainly flipping, I was given the advice of trying the graduates Chloe necklace. It’s a perfect fit. I went for the 7ct and it’s gorgeous! So lovely, easy to dress up as a statement piece or just casual enough to layer and wear with jeans. Plus, little to no flipping!! The heft of the gold and larger diamonds on the front really help keep the necklace in place. I recommend Gem Jewelers, quality craftsmanship and product, plus a helpful and knowledgeable staff. I will be back for more!

  • 5/5 Yisroel B. 1 year ago on Google
    Really happy with my wife’s tennis necklace from here. We waited for a while to buy one and when we were ready we found these guys from a friends recommendation all I can say is that they beat any pricing I have seen and their quality is insane. Definitely wholesale prices with amazing retail experience

  • 5/5 Irene Louie L. 1 year ago on Google
    I’ve been doing some research on tennis necklaces and came across Gem Jewelers via Instagram with such great price points. I immediately messaged them and they put me in contact with Joe within minutes. I’d asked numerous questions about this 7.25 carat necklace and he provided pictures of the real deal- size/carat comparison, how it locks in place and was able to get a great price of out of. He guided me through the process and gained my trust in purchasing this beautiful necklace without any hesitation. Shipping was fast and required signature so I was happy that the courier won’t leave my expensive package outside for porch pirates to grab. Easy and fast communication. Joe is great, personable and knowledgeable so please don’t think twice about purchasing through Gem Jewelers.

  • 5/5 Suri B. 10 months ago on Google
    Very impressed with the quality of my tennis necklace, we were shopping for a while online and were very skeptical to order here at first, my husband called customer service and they reassured us and sent us many pictures and even face-timed us so we can see the necklace we got the 9.20ct deal and very very happy especially after we got it appraised even more than they appraised it. I highly recommend their service and quality and will be referring all my friends and family.

  • 5/5 Elie W. 11 months ago on Google
    I recently purchased a pair of earrings from Gem Jewelers Co. and I am absolutely in love with them! The craftsmanship is impeccable and the attention to detail is impressive. The earrings are elegant and versatile, making them perfect for any occasion. The quality of the materials used is also top-notch, ensuring that these earrings will last for years to come. Overall, I am extremely satisfied with my purchase and would highly recommend Gem Jewelers Co. to anyone looking for beautiful, high-quality jewelry.

  • 5/5 Monisha R. 1 year ago on Google
    I ordered the Baskin tennis choker and it's an absolutely stunning piece! Solid craftmanship and sparkly diamonds! The communication has been great and I'm looking forward to ordering more pieces from them!

  • 5/5 Jay A. 1 year ago on Google
    We love our Diamond Tennis Bracelet here. Jessica was so helpful through chat and helped me make an appointment to buy it in LA we got literally the best price they have online and we shopped around for a while. I took it to appraise and it actually appraised for more than we paid these guys do great work and glad we found them

  • 5/5 Tre C. 1 year ago on Google
    Have bought a couple pieces from them and have been happy with every single purchase. Love the quality of their tennis bracelets and chains. Their customer service is amazing and the turn around time from placing your order and it being shipped is great. Highly recommend.

  • 5/5 Marcy M. 8 months ago on Google
    I had been looking for a fine diamond tennis necklace that was adjustable for awhile and found Gem Jewelers Co. from a friend who had a great experience with them. They were a pleasure to work with, answered all my questions and made the selection and buying process easy. The necklace arrived today and it is gorgeous! The diamonds are so white and bright and the craftsmanship is beyond! Love it!

  • 5/5 Jason H. 8 months ago on Google
    A friend of mine referred me to these guys for a custom ring. My wife wanted something a friend of hers has and these guys replicated it spot on. They manufacture in house and it turned out amazing.. Wife loves it.

  • 5/5 Avi L. 3 years ago on Google
    This place is so great. I was looking for something for my girlfriend and I was nervous about buying online and not seeing the ring in person. But the service was excellent they sent me pictures and really made me feel like they were taking care of us and helping me and my girlfriend to make us happy. The ring looks really amazing my girlfriend is very happy with her ring and I had a good time talking with Chris he was very helpful.

  • 5/5 rachel s. 3 years ago on Google
    This is a really great place to buy jewelry! I was nervous about buying online without seeing what I was buying but the people at Gem Jewelers are really doing an amazing job. Chris was the man that helped me with my purchase and he was so helpful and nice and he really made me feel like he wanted to help me and make sure that I got something I would be happy with. And i really am happy! So trustworthy and nice. I definitely recommend coming to these people they know what they are doing!

  • 5/5 S B. 2 years ago on Google
    Was super skeptical when I found them online but after speaking with a rep they reassured me to help me make the best purchase for my wife and she is in love with it we got a double shape diamond eternity band and when we got it the diamonds were much shinier than we thought many thanks guys

  • 5/5 Joseph L. 2 years ago on Google
    Happy happy customer from start to finish could not have asked for better service from anyone dealing with jewelry! They gave me credit for items i did not even buy from them and helped me choose the most beautiful bracelet for my gf i will def be back soon guys to buy my chain from yall!! 5 stars super happy!!!!

  • 5/5 max b. 2 years ago on Google
    Great experience shopping here. Got my wife the perfect eternity band for a fraction of the cost as the old jewelry store I used to shop at.

  • 5/5 Haim P. 2 years ago on Google
    The best service at this company. I bought a necklace on sale and it didn’t fit so Joseph went above and beyond to help me exchange it something which I literally don’t take off it’s so shiny and sparkly and I literally shopped everywhere and this was the best pricing I can find online Definitely a recommended jewelry store so honest and nice ppl Thanks guys

  • 5/5 Lauren S. 1 year ago on Google
    Blown away by the customer service here. I got a Gorgeous Diamond Eternity Band and very impressed with the quality they have to offer. I designed it on my own and their team was so helpful throughout the whole process. I love how the band matches my existing jewelry and definitely will be back.

  • 5/5 Micah H. 2 years ago on Google
    So impressed with how they dealt with us without even knowing us. We love our Eternity Band , Rolex and the Graduated Tennis Necklace we got. The service was so professional and they were so accommodating with sending us pictures and videos. We got it last week and just got told by my local jeweler that we got a steal of a deal So so happy def will be back shortly!!!

  • 5/5 Nancy m. 2 years ago on Google
    My first jewelry online purchase with Joe from Gem Jewelers and would highly recommend. Joe sent me graphics and photos of exactly what I ordered. He gave me the clarity and color of my diamonds which for the same was less than half the cost of what I found at my local jewelry stores. Joe was very responsive to my texts and phone calls to find me what I was looking for.

  • 5/5 Rivka A. 1 year ago on Google
    Very happy with the customer service and my new Graduated Tennis Necklace. The diamonds shine a lot more than my last one I got and had to return. The quality of the clasp is also amazing and that is specifically what I was looking for. If you want a great deal ask for Joe everyone talks about him and he really is amazing

  • 5/5 Tova A. 2 years ago on Google
    Such a wonderful experience shopping for my Gorgeous Tennis Bracelet I just received it and literally blown away at how sparkling the diamonds are. Jessica on chat was so so helpful she even called me today to make sure everything was good I have no words of how thankful i am to have found them and hope this review is read by someone to help them purchase Amazing amazing again Thanks guys

  • 5/5 Virginie G. 1 year ago on Google
    Really Impressed With My eternity Band Very helpful customer service and the Band Is so beautiful I love tbe design they had with The Marquise Diamonds and purchased it with Joe Everything was beyond amazing dealing with them And I will definitely purchase my Tennis Necklace next from here!

  • 5/5 shaina s. 1 year ago on Google
    So in Love with my New Graduated Riviera Tennis Necklace. The stones are so shiny and I could not have asked for better service and quality here. The representative are very helpful and knowledgeable and I felt very comfortable ordering and was extremely happy when I received it.

  • 5/5 Braedi S. 1 year ago on Google
    Customer service is over the top! This is not a place where they push items on you. We had my engagement ring and wedding band custom made. My fiancé brought in a picture of what he liked and my ring turned out beyond perfect. I didn’t love my wedding band (it was just too bulky next to my solitaire ring) and they had no problem remaking it into something smaller and more delicate. I feel like most Jewlers would not take a ring back and remake it, they didn’t even hesitate. Also- very responsive, which is so nice!

  • 5/5 Chedvah K. 1 year ago on Google
    I’m in love with this eternity band! I spent days trying to find a good eternity band and I’m so glad I came across your site. The prices and customer service are top tier. I just received it yesterday and it is drop dead gorgeous. The clarity on these diamonds are sparkling and the fit is perfect. It looks amazing next to my engagement ring. I got mine in 18k white gold and I’d recommend you to do the same. I just posted it on social media and all my friends are barraging me about where I got this from. Thank you Gem J!!!

  • 5/5 Jacqueline G. 1 year ago on Google
    Received my Diamond Tennis Necklace Today and very happy with the quality and the customer service. Joe helped me with an amazing discount and had it shipped so quickly. I love it and recommend all my friends here.

  • 5/5 Eli M. 5 months ago on Google • 1 review
    Had a great experience here. Personalized service, great prices, and super fast! Placed the order, and it was by my door less than 24 hrs later. Plus the tennis bracelet we got is a beautiful piece! Dont think well be going anywhere else…
    1 person found this review helpful 👍

  • 5/5 JM 7 months ago on Google • 1 review
    Excellent experience! Great quality, great value and great service. I did a lot of research to find a good deal, but was initially worried about the legitimacy, quality and support should anything be less than perfect. Now I realize I needn't have worried at all! Fantastic bracelet and necklace, outstanding service and sensational value. Don't think, don't worry and don't hesitate. Shop with full confidence that you're going to be thrilled!!

  • 5/5 GT Remodeling I. 5 months ago on Google • 2 reviews
    In Love with Diamond Tennis Bracelet Gem Jewelers Co. Really goes above and beyond to make sure their customers are very happy. Our Tennis Bracelet Diamonds Sparkel like crazy and we just had it checked out and it appraised A lot more than we thought I am impressed how they are selling Diamonds really at wholesale pricing to customers like me. I became the owners friend he’s worth getting to know and won’t disappoint you

  • 5/5 shahar m. 5 months ago on Google • 2 reviews
    If your looking for a Boutique style Diamond Jewelry Company these guys are it. I purchase a Diamond Tennis Bracelet here a few weeks agi and don’t stop getting compliments on how sparkly the diamonds are and best of it we just got it appraised wayyy more than we had paid Joseph the owner personally helped me out and went above and beyond with images and videos and even sent us a sample kit which helped us make the correct choice with size. I’m a huge Natural diamond enthusiast and can say that these guys really are amazing in this field and forever grateful. 10 starsss !!!


Call +1 213-436-4365 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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