1/5 Mariah J. 2 years ago on Google
We
are
frequent
visitors
to
this
location
at
least
once
or
twice
a
week
typically
we
get
good
service,
sometimes
blew
par
but
we
never
complain.
Tonight
was
by
far
the
worst
dining
experience.
We
waited
15-20
minutes
for
an
appetizer
that
wasn’t
even
going
to
come.
I
asked
the
server
for
ranch
because
I
forgot
to
order
it
when
we
placed
our
order.
It
wasn’t
until
then
that
he
told
me
that
they
were
out
of
the
appetizer
we
ordered
but
that
he
had
put
something
else
in
instead
not
even
asking
us
or
letting
us
know.
Then
we
waited
another
10-15
minutes
they
then
brought
out
my
families
food,
my
sons
fries
were
Rock
hard
and
cold.
No
excuse
for
that
after
the
long
wait.
My
food
still
hasn’t
come
out
I
asked
a
server
passing
by
to
get
a
manager.
When
the
manager
came
over
we
explained
to
her
that
we
waited
never
got
the
appetizer
and
how
my
sons
fries
were
cold
and
hard
we
even
made
her
feel
them
for
herself.
Again
still
waiting
for
my
food
my
family
was
completely
done
with
their
food
besides
the
fries
my
son
was
waiting
for.
The
manager
said
she
would
apply
a
discount.
Okay
cool
whatever.
When
we
got
our
check
all
that
was
applied
was
a
$5
off.
I
asked
manager
after
the
long
wait,
hard
cold
food,
and
my
family
being
done
before
my
food
even
came
out
all
we
were
getting
was
basically
the
salad
free.
She
said
because
she
brought
us
fresh
fries
that’s
all
she
can
do.
Again
we
never
complain
this
isn’t
the
first
time
we’ve
had
bad
experiences
but
now
after
tonight
I
will
not
be
going
back
to
this
location.
Poor
customer
service!
The
male
manager
is
also
always
just
standing
around
and
not
helping
every
time
you
just
see
him
talking
to
bar
customers
or
standing
in
the
corner.
I’ve
been
a
manager
in
multiple
restaurants
and
as
a
manager
he
should
be
helping
where
help
is
needed.
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