Affinity Dental image

Affinity Dental

Dentist Cosmetic dentist Dental implants provider

😠 Do not go to this place unless you are willing to pay quite a bit for their service. Most dentist offices take you insurance and you usually are not out of pocket; however this place runs your account and you will pay the difference upfront from what they determine. I have two different dental ins... People often mention office, staff, dentist, dental, friendly, experience, time, care, Dental, cleaning,


Address

5141 Dixie Hwy #101, Louisville, KY 40216

Website

affinitydentalcares.com

Contact

(502) 273-5180

Rating on Google Maps

4.80 (389 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 9 AM to 5 PM, Hours might differ
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: office (17) staff (16) dentist (15) dental (15) friendly (14) experience (10) time (9) care (9) Dental (9) cleaning (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chris K. 1 year ago on Google
    Do not go to this place unless you are willing to pay quite a bit for their service. Most dentist offices take you insurance and you usually are not out of pocket; however this place runs your account and you will pay the difference upfront from what they determine. I have two different dental insurance companies and I can never get out of there without paying a large chunk of money for their service. So the facility is nice, but you will definitely pay for it. If you think your going to walk out with just providing your insurance card, beware of their services. Then you will most likely be placed on some treatment plan to get you back in the office. Be Leary of the 5 star reviews, most of the names on here have only reviewed 1 place. Kind of sketchy if you ask me. They may be real people, but then again there is verification.
    4 people found this review helpful 👍

  • 1/5 Kimberly R. 6 months ago on Google • 261 reviews
    Was told 1 price was charged another, no apologies or explanation, no wonder the waiting area was empty, the whole hour we were there did no see another patient. The dentist was polite, I guess bc he planned to screw us. Only use this place if it's an EMG. Or u will be reamed.
    1 person found this review helpful 👍

  • 1/5 Jordan 9 months ago on Google
    Quite possibly the worst cleaning I have ever had in my life. I get cleanings routinely, every 6 months & have never missed. Spent more time picking & stabbing my gums than cleaning. I have always had amazing gums & high compliments on my flossing multiple times a day. Large shock to be told I am on the border of gum disease due to my “little to no flossing”. When I informed her I floss multiple times a day she then spoke to me like a child, demonstrating how to floss & that I am obviously not doing it correctly. I was later told that if I start flossing “the right way” that I can reverse this disease that is about to take over my mouth. I will mention that this diagnosis came aft spending half of the visit picking & stabbing my gums, & that this was the diagnosis because of my bleeding… I tasted no blood nor had blood on my fingers when touched. I was never shown this with a mirror. I asked if there is anything treatment wise that can help she said no, just flossing. Fast forward to the actual “cleaning” where she spent possibly 3 minutes with the grinding toothpaste for my entire mouth - without rinsing. Could not clean, suction & rinse. Literally would do half of my mouth while I am tasting the unpleasant sand like texture to then squirt water in my mouth & ask me to “swish around & rinse”. Never in my life. For that swish rinse to only happen twice, that is how quick my “cleaning” was.
    2 people found this review helpful 👍

  • 1/5 mac 4. 1 year ago on Google
    I have been going to Affinity for 20 years. Dr Smythe was the best dentist I’ve ever know. Since he retired this practice has gone done hill and we have left. Dr Riley preformed a crown on me and my mouth will never be the same. I no longer have a bite that fits. I went in for adjustments and after she filed away “more tooth than she was comfortable with” a healthy, non-crowned tooth, then she suggested invisiline to fix the problem, since she couldn’t. What?!?! I was denied braces my whole life due to my “perfect bite”. Now she wants me to spend $3000 on braces for a crown she messed up. A crown that cost over $1000 to put in. Do not walk away….RUN!!! Worst dentist ever. It’s a shame what she did to a such a great a trusted dentist office to me and my family. We will not EVER be back. One star was too many!
    2 people found this review helpful 👍

  • 5/5 Lara S. 2 years ago on Google
    Absolutely the best dental office I've ever been to in my lifetime! Everyone was super friendly and made me feel so at ease. As soon as I walked in each time, Tiffany greeted me with a friendly hello and a smile, making me feel so welcome. Makayla was the assistant who took care of me for each and every visit. She was such a delight! So personable and caring every step of the way. Beautiful girl! I would highly recommend Affinity Dental to anyone, without hesitation!
    1 person found this review helpful 👍

  • 5/5 Dwain P. 1 year ago on Google
    Through past experiences, I was afraid of procedures beyond cleaning. Had a front tooth resorb, so now I have an unsightly gap. Dr. Riley was informative and helpful and supportive of my decision. Knowing my fear, treated and assured me of a fearless experience. A crown/bridge, veneer procedure later, I have the nicest smile I've had in 30+ years. Her office folks are the nicest and most talented in the industry. Empathy, understanding, and compassion seem to define this office. I'll be a patient for life. I've smiled more in the last two days, than I have in the last two years!
    1 person found this review helpful 👍

  • 5/5 SAVANNAH J. 4 months ago on Google • 21 reviews
    Today was my first time at affinity dental and the appointment went so well! My hygienist and dentist were very pleasant. The environment is very clean too.

  • 5/5 D Q. 4 months ago on Google • 12 reviews
    Very friendly staff. Great and knowledgeable Dentists and Dental assistants. They make you feel at home, atmosphere is nice.

  • 1/5 Patrick Aaron S. 5 months ago on Google • 9 reviews
    Terrible experience, terrible staff. Spent over $1600 for something they never fixed. They made mistake after mistakes after mistake. Save yourself some money and time and go somewhere else. I went to their office at least 4 times so they could try to fix the mistake that they kept making. Nothing they do is in house, they are a Terrible terrible company and I hope that they get shut down.

  • 5/5 Lily G. 8 months ago on Google • 7 reviews
    I have very high anxiety in regards to going to the dentist and was extremely nervous going in for the first time, but everyone there did a wonderful job of making sure I was comfortable. Dr.Rylie and the dental assistant that worked on me were very sweet and patient, and checked in with me often which I really appreciated. The facility itself has a very soothing ambiance which is nice, too. I went in for an exam hoping to make a treatment plan and they were able to do a root canal and set temporary crowns for me that same day, which was a relief and also greatly appreciated. I would absolutely recommend going here for dental work!

  • 5/5 Tish B. 10 months ago on Google • 5 reviews
    Such an awesome experience! I never usually say that about a dental appointment but I was very impressed. The entire staff is so nice and the assistant that worked on me (Mayakla) was awesome. Doctor Rylie is so nice and informative. She explained everything to me, listened to my questions and answered them fully! I highly recommend this practice.

  • 5/5 scott b. 1 year ago on Google
    I had the pleasure of having Liz take care of me today. Liz is a professional and very good at her kraft. She is detail oriented, informative about the procedure and just a pleasure to be around. A very comfortable experience! Scott

  • 5/5 Donna M. 1 year ago on Google
    Wonderful staff. Work well with my scheduleing. Dentist,assistant,and hygienist always listen to my concerns.

  • 5/5 Jessie S. 10 months ago on Google
    The dentist is very concerned with everything that goes on and she's always concerned with how comfortable that you are she's a very kind and sweet young lady a joy to have her as my dentist

  • 5/5 Audrey B. 1 year ago on Google
    I have had some bad experiences in my past which have created high anxiety about going to the dentist. I was recommended to Dr. Smythe a few years ago and he is Awesome! He is so relaxed and patient with me. I was saddened and frightened to hear of his retirement. The high anxiety started again trying to find another dentist then, I had an appointment with Dr. Rylie. She took some of the fears away as well. She listens and is just as patient with me with my fears. I can't speak highly enough of all of the staff at this office. Thank you for helping me get back my smile 😁

  • 5/5 Sheila R. 1 year ago on Google
    I always look forward to coming to your dental facility. The staff is so warm and welcoming. Dr. Riley is very thorough and just as comforting to her patients as well. I highly recommend Affinity Dental Services to anyone looking for a high quality facility to meet all of their dental needs.

  • 5/5 Tosia D. 1 year ago on Google
    I have been coming to this Dentist office for years. It is a very clean office. The entire staff are friendly and professional..From your exams to your cleaning the care is top notch. They are honest and offer you the right treatments for your needs. In need of a Dentist. Check them out!

  • 5/5 Nikkita L. 11 months ago on Google
    The office is amazing. I had an emergency and I was scheduled the same day. I walked in miserable and in pain and walked out feeling brand new. The staff is friendly and the Dr. seemed like he really enjoyed what he did. I recommend Affinity Dental to anyone looking for excellent quality dental care!!!! Hands down!

  • 5/5 Richard R. 10 months ago on Google
    I had a great experience with your dental office this week. I am 63 years old and had a lot of questions about some present needs and future concerns. All concerns were addressed in a professional manner. I needed to bring my special needs son with me. He was treated with care and kindness. Thank you Dr. Rylie and staff for surpassing my expectations once again.

  • 5/5 Joss g. 1 year ago on Google
    I felt good with the attention that they gave me. They searched the manner of communicate with me why I not speaks good the english. My idiom is spanish. Thanks for the attention I'm new client🤗🤗🤗thanks for helped me alot

  • 5/5 Mary Lou C. 1 year ago on Google
    Affinity Dental is the best dentist office I’ve ever had! They are efficient, friendly and professional. You are relaxed and well cared for from start to finish!

  • 5/5 Sherry E. 1 year ago on Google
    I was flossing my teeth this morning before work and a piece of my filling came out. Demitra repaired my tooth and made it look beautiful.Demitra is a tooth artist . She did beautiful work 💕 My teeth are very sensitive to dental work and today it was a pleasant experience. Thank you so much 😁👍

  • 5/5 Tyler R. 1 year ago on Google
    Hands down the nicest staff ever. Very understanding and willing to do whatever it takes to get you the results you want. They made me feel comfortable the entire time. Couldn't ask for an all around better experience.

  • 5/5 Beedy B. 1 year ago on Google
    This is one of the best dental stuff experiences I ever had.. Even though I get my regular cleaning I was blessed to get a cleaning with special care and I felt it when I was getting clean and also receive valuable knowledge on what I need to do to keep my dental healthy..You may know the basics but the extra information well greatly appreciate

  • 5/5 Patrick G. 1 year ago on Google
    I honestly love going here. I recommend Affinity Dental to all my friends and family. Wonderful friendly staff and extremely knowledgeable and caring doctors.

  • 5/5 Tiffany M. 1 year ago on Google
    Very friendly staff and super patient with me and accommodating my anxiety. Big shout out to Makayla for holding my hand as well as my oral surgeon for talking me through everything he was doing in such a calm manner. This helped me relax a little bit more and I’m very appreciative of that. You guys rock!

  • 5/5 Juanita S. 1 year ago on Google
    First time at this dentist and I was very nervous, but they were all very nice and did a great job and my procedure was pain free. Dr. Rylie was very gentle and put my nerves at ease all the the staff if very nice and friendly. Will definitely be going back!

  • 5/5 Scott R. 1 year ago on Google
    Staff is always friendly with a smile on their face. They explain everything in a detail way, that I can understand the treatments that are needed to keep my teeth healthy.. I always leave in the best condition possible with a healthy smile!

  • 5/5 Rick A. 1 year ago on Google
    My experience was very pleasant! Kourtney the hygienist was the best. Dr. Rylie makes you feel so comfortable when describing your plan for taking care of your teeth.

  • 5/5 Angela A. 1 year ago on Google
    Affinity Dental always customer friendly and excellent service. However, I was looking for it to a new toothbrush (Dental office always have the best ones) but was told on back order..

  • 5/5 Robert D. 1 year ago on Google
    I had a great experience today having a wisdom tooth extracted. Leading up to the appointment, the office staff (Christy and Michelle) took the time to answer all of my questions each time I contacted them. Dr.Caleb Ruth was the Oral Surgeon who, along with McKayla, performed the extraction. They were both fantastic! They were always asking if I was ok and if I needed anything. I would highly recommend Affinity Dental in Dixie highway as well as Dr. Caleb Ruth.

  • 5/5 Angela W. 1 year ago on Google
    When I walked in the office nothing but smiles greeting you. Very professional and dignity in the office. Made me feel very comfortable getting my exam.

  • 5/5 Deidra P. 1 year ago on Google
    I've been going here for years and it's by far the best dental experience I've had. The staff are so friendly and welcoming and they sincerely care. Would easily recommend to anyone.

  • 5/5 John P. 7 months ago on Google • 2 reviews
    I’ve experienced dentophobia all my life. So, going back to the dentist was a very difficult step to take. However, everyone there made me feel super comfortable and the work done was top shelf. Dr. Goodwin is extremely knowledgeable as well as kind and compassionate. I can’t wait to go back to get my new smile!
    1 person found this review helpful 👍

  • 5/5 Avery Draper D. 5 months ago on Google • 1 review
    Excellent team! The front desk ladies are so friendly and helpful! Every hygienist I’ve had goes above and beyond! Dr Rylie is so kind and proficient !

  • 5/5 Kenne D. 6 months ago on Google • 1 review
    I love my dental practice. Everyone is courteous and friendly. I feel I'm in good hands and being taken care of in a professional manner!

  • 5/5 Rashawn L. 4 months ago on Google • 1 review
    The office staff was great. Met with a warm welcome! The assistant was great, they educated me on my situation. Now I can move forward. I’m definitely making them my primary dentist 😍


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