If I could give 10 stars I would. The people that work at Symphony at Valley Farms have become our extended family. The care Dad receives is exceptional, thorough and loving. Recently my Aunt needed a place to live that has Personal Care. It was relief to find out Symphony had a room. Three meals a day ( Dad loves the breakfast), 24 hour nursing, in house PT & OT, activities and beautiful surroundings make Symphony a great HOME.

When I came to work at Symphony at Valley Farms almost 4 years ago I never thought this would be my “forever home” but I have fallen in love with the residents at the community and could not imagine serving anyone else. Their smiles and love have filled my heart and make my work fulfilling. I feel each resident and family member has become an extension of my own family. I am blessed to work with such amazing people daily. Our management team is one of a kind- truly supportive of each other.

I have been working here since October of 2014 , the most rewarding job I have ever had. I joined the team as a housekeeper just to get my foot in the door, proudly did my job till something else became available. November 2016 I was blessed to have become the Activities Director. So rewarding to be apart of what I feel is their journey home. Here at Symphony At Valley Farms we are one big family . Even our residents families all are so supportive and caring of us all. Just a big shout out to the whole team, who are awesome !!!!

Symphony at Valley Farms is a wonderful place to work. All the staff are very friendly, warm and welcoming. The residents are so sweet and are so happy to be visiting with their families. I have had the pleasure of meeting some incredible families too. I want to say thank you to the hardworking staff and the families that entrust us with caring for their loved one. #livefullylovefully

My wife works for this company in Louisville. She loves to go to work and talks about how nice all the staff is and how she loves the residents. I'm glad she loves to go to work and is happy to be in the kitchen. Thank you David and everyone else who makes her feel like a team player and makes her love to come to work. I can tell it is a wonderful place to work and live.

Think hard before sending a family member to Symphony. On its face, everything appears lovely. Beautiful building, spacious rooms, fitness area, nice grounds. But once you’re there, you’ll see it’s just a veneer. My mother and I discovered that. Don’t believe the photos Symphony posts on social media. Don’t believe what the executive director or sales people tell you. Get objective info. Talk to the state ombudsman for this facility. You’ll get a better picture of what’s really happening with residents. And unless something drastic has changed since we were there with my mom, I can tell you what’s happening is substandard care. Residents routinely complained of bad food—bad as in it tastes bad, looks bad and is occasionally moldy. The executive director will tell you it’s because the elderly have changed tastes. They do…but the stories they told matched my mother’s experience. No one wants to eat badly prepared food. Workers are nice, but many are poorly trained. Falls are common because staff are not trained. That’s likely due to the nursing director being an LPN instead of an RN. Covid protocols I saw after the prior nursing director left seemed lax, and residents routinely contracted Covid from each other or from new residents and staff who unknowingly came to the facility with Covid. My mother, who weighs about 135-150 pounds, was paying for Level 5 care. Level 5 care means she needed assistance with transfers. In addition, the contract we signed said Symphony did two-person transfers. That’s why we chose Symphony. We discovered it was a bait and switch. Symphony took my mother’s $2000 community fee, dealt with her needs for six months, then “discovered” they couldn’t do two-person transfers. And all of this happened right around the holidays. It ended up being the worst holiday season of my life. My poor mother was miserable because we had to move. They also still owe us monies we paid in January 2022. We and our long term care insurer have repeatedly attempted to get the monies refunded. I am now, after waiting a year, preparing to have the arbitration agreement invalidated for fraud so this matter can go before a court. I say all of this because it’s true—and because our experience with Symphony isn’t unique. Talk to the state ombudsman. We reported what happened and learned we weren’t the first. There are better places to take a loved one than Symphony. Places with better food, better staffing ratios, better trained staff, and nursing directors who are skilled RNs with hospital experience. Places that know how to do a one-person transfer with a resident my mother’s size and don’t tell you they need a hoist. Places that actually have staff trained to use a hoist if one were needed. Bottom line: Don’t be fooled by a pretty exterior and social media. Ask questions. Call the state ombudsman in Frankfort and ask to speak to the person assigned to Symphony. Ask for what residents have reported and how recently. Don’t put your loved one in Symphony unless you have solid proof the executive director and management have changed for the better. You’ll end up paying a premium price for inadequate care.

If i could give negative stars, thats where I would rate Symphony at Valley Farms! We moved my mother in law in 48hrs ago and she has already fallen twice! Her falls happened at night ..we were not told that they only have 1 night nurse & 2 aids.. the night nurse told us she rounds every hour and the aids round every 2 hours! My MIL's room is right next to the nurses station. How can a memory care facility function safely with 1 nurse at night? This is beyond ridiculous! My husband and myself are beyond mad ..we have reached out to the director who has yet to return our call!! Do not believe the hyped info that the staff gives you. It was extremely expensive to get her moved here and the amount of money we are paying for horrible care at night is just that ..HORRIBLE!!!

My mom LOVES it here (she's a "younger" resident here)! I had to move her from the Chicago area, closer to me. Everything from our tour with Brandy to the care and kindness from everyone else has been exceptional. My mom constantly tells me how everyone is so nice here and she never wants to leave. They've done a great job taking care of my mom and are so friendly to me and my family when we go for visits. Moving my mom here was the best choice and I'm so grateful how much she loves living here.

Symphony at Valley farms has been a blessing for us. My mom is in memory care. They are able to get her to shower and keep her safe and well fed. They have weekly entertainment, she loves the music. The people that work there have become like my family. They truly love mom (even when she’s difficult). I am so the thankful for all of them! Thank you Symphony you are truly the best in my book. 😀

It was a very tough decision to move Mom out of her home. Symphony at Valley Farms is a beautiful, welcoming community. The first person we met there was Brandy. She is a sweet, caring and very compassionate person. She has been so helpful getting Mom established in her new home. Dana, Christine, Alysia, Larry and Faye have also been so understanding, helpful and compassionate. All of the employees that we have met are wonderful, caring individuals. I know we made the right decision for Mom. If you are looking for a welcoming, caring community for your loved one, I highly recommend Symphony at Valley Farms.

We moved my mom to Symphony after she had a fall last summer. She initially went to a rehab facility, but when she was discharged, we knew she couldn’t return home. When we toured Symphony, we were impressed with the facility, but even more than that, we were impressed with the staff. Brandy and all of the staff at Symphony helped make this transition as easy as possible for Mom. They are all so friendly and compassionate. Mom feels very safe and very comfortable, and I have peace and comfort knowing that she is cared for around the clock.

The first thing you notice is the cleanliness of the well appointed facility. During the year my brother has been at Symphony Valley Farms, he had been well cared for, well fed (he likes the meals served) and allowed to be engaged in a myriad of activities offered by their wonderful activities director.

Symphony is a great place to work! Helping the elderly is very rewarding! I consider myself very lucky to be apart of such an amazing group of people.

I've been working here for 7 years now and it honestly feels like family to me. I love my residents and couldn't imagine working anywhere else!

My mom has been with Symphony at ValleyFarms for 4 years now. From day 1 they took mom under their wing and helped her as she adjusted to living at a new place. It was hard on mom after living in the same house for 56 years. Now mom doesn’t want to go anywhere else and Symphony is her safe place. I can lay my head down at night and not worry because I know mom is being taken care of. They make sure she takes her medicine and are constantly checking on her. They have a variety of activities for them to do and mom loves it. She gets out and does more than I do. Lol They supply 3 great meals a day and I never have to worry about her not having anything to eat. Like I said it was a hard adjustment at first but I wouldn’t have mom anywhere else. Symphony is our extended family and mom has made so many friends that she loves so much!! I highly recommend Symphony at ValleyFarms if your loved one needs assisted living or memory care needs.

My daughter always did her ballet Christmas recital there from what I expected for three yrs being there a total of three times the facility was VERY clean, cozy an welcoming the kids seemed to being smiles an happiness to the clients they seem to really enjoy the little ones performing for them it was heart warning to be honest.

It was a tough experience knowing I would have to put mom in a facility but I know in my heart everyday that I can breathe and have peace that shes in this wonderful place! The staff are excellent and really care about mom and all her friends. I love this place and am so glad we chose here for mom!

We needed a place for my husband's Mother to live once she could no longer take care of herself. We were introduced to Symphony at Valley Farms, and Brandy who was the admissions and placement person in May/early June in 2022. Mom is living in the memory care area because she needs reminders. Brandy is a lovely lady, and has done every thing she can to make this transition as easy as possible. She is now the Executive Director, a position I feel she deserved and is perfectly qualified for. She gives it her all. She has made us feel like family. She gladly handles any problems I bring to her. Did my Mother n Law like it? Absolutely not! However, she has come to look at Symphony as her home. She has an awesome CNA that looks after her daily. She loves Mom dearly and I believe Mom loves her back. From the time, we have been there, I do look at things and see where they don't have enough help. I don't believe it's because of anything the Director, Nursing, or anyone else does. Corporate needs to allow more employees to come on, and pay a living wage. From experience, those jobs are hard and unthankful. Thank you everyone for your assistance, and being willing to care for those clients that keep you so busy on your shifts. You are an awesome staff.

Okay, first impression, this staff felt like family! They're very friendly and eager to help. They have a homey, feel-good facility with a staff to match. I feel good knowing Grandpa will be well taken care of. It was hard to make the transition, but I knew it was the best thing for him. So I'm very grateful to find a group of caring people around him! If you're like me and considering a few different options, I highly recommend Valley Farms!

I loved it I went with my school to sing for them the nurse are super nice I loved it everyone was nice I hope Stuart academia can come back one day

Beautiful community! The staff is very friendly and the compassion that they have for their residents shines through! I would recommend this commmunity to anyone looking for themselves or a loved one.

I’ve been working here for a couple years now and I love this community! It really feels like a family here and the residents are amazing! I couldn’t imagine a better workplace than here!

When we began talking to Brandy Garcia about mom being a resident there, she was friendly and extremely helpful as we weighed options with mom's needs. Since that initial conversation we've stayed in touch and we've appreciated the interest in Mom's health. When Mom fell in July, going home was not an option, so after a hospital stay she is now a resident at Symphony at Valley Farms. The staff has been courteous and have taken really good care of Mom. She still hopes to go home some day, but in the meantime, we've found a great place for her to recover and be cared for.

Such a cozy and comfortable place with an eye on immaculate housekeeping, engaging and meaningful activities, and truly knowing the residents in their care. The leadership team is truly loyal and committed.