Took our puppy for his first visit. After they called us twice to reschedule our appointment(first red flag) we went on a Saturday for a 1130 appointment. Was suppose to be 12 but rescheduled again for 1130. Front staff were with a customer, but we got no eye contact or we will be with you in a moment (second red flag) the Vet came out and asked if we were his 1130 appointment and took us into a room. He seemed to be in a hurry. He gave our puppy his needle and checked him over. We asked a few questions we got quick short answers. Told us if puppy has any reaction to the needle we would have to take him to the Emergency vet in Burnside as this was his last appointment of the day. We felt he did not have our puppies best interest in mind. He seemed to be more worried about leaving then answering our questions. Vet Tech came in trimmed his nails, which took a few minutes. As we were coming to pay our bill we noticed the Vet grabbing a bag of food and running out the door. As new puppies owners we dis not feel comfortable with the level of service.

We recently moved to Middle Sackville from out of town and were very nervous about having to change vets for our (medically) high maintenance dog. We had top notch service from our previous vet and I was worried we'd not find a similar level of care, compassion, or service elsewhere. We have now been seeing Dr. Ben Fitch at Sackville AH for the last 4 months and are very happy to have found him! Dr. Ben is great and we are so relieved to have found a vet that we can trust our dog's care to. The technicians and front desk staff are also great! Thank you to everyone at Sackville AH for being so welcoming and kind to us.

I love coming here with my cat, Smokey. He's anxious, like myself, and the staff here are so nice and compassionate. Everyone knows how expensive a vet visit can cost, but coming here, the staff's approach to billing is clear and I've never felt pressured with anything. They come in with a list of the costs and ask you what you would like to do going forward, leaving the decision up to you without any pressure or guilt behind your choice. They truly understand the cost financially and personally, as our pets are our babies and we just want what is best for them within our means. Thank you for everything you do for Smokey! We really appreciate you xo

Been trying to call for months to book my cat in as this is where she and my other cats normally go but no one has gotten back to me. I have called, emailed and left voice messages. I will say I don’t call every day but every few days i try and call and no one picks up. Going to have no choice but to switch vets at this point since my cat is due for her vaccines. When I have gone there they have all been friendly and super helpful but at this point I have no choice but to find a new vet.

We recently moved to the area and they came highly recommended by neighbours. I had an emergency with my kitten and fully expected to have to take him to an ER clinic. Instead, they fit me in that morning and were able to do an ultrasound on site to confirm diagnosis and treat the little guy. I was incredibly grateful that they saw us so quickly. The next 3 days, they followed up with calls to see how he was and by day 3, he was doing really well and there wasn’t a need for more follow-up. I’m so glad they were recommended as my two dogs and kitten will have exceptional care here.

We needed to have our kitty seen quickly one morning. Not having a vet, we contacted Sackville Animal Hospital. They were quick to see him that morning and were wonderful to deal with. They even went above and beyond for our daughter, who was upset to leave her kitty for the day. Great clinic, highly recommend!

We have been going to Sackville Animal Hospital for years now. We absolutely love the staff there, they’re so wonderful and great with our pets! Dr. Tyler is absolutely amazing and when I had to put down my 19 year old chihuahua he was so kind and compassionate

This has been my dogs' vet for the past 2 years or so and I couldn't be happier! We are in the process of moving overseas, and their team has been incredible in terms of helping with the Export paper work, including multiple same day visits to fix small paper work mistakes and make changes on the fly. I am so appreciative of your vets and team members. I would recommend this vet clinic to anyone!