Featured Reviews


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  • 5/5 Neha S. 1 year ago on Google
    I went there with my team at sky bar with rooftop arrangements and it was all gone really nice. Cocktail and dinner everything was elegant and the staff is really good. Just need to improve a bit in drinks and good music. For corporate its perfect 👌 Try once with family and specially in night.
    2 people found this review helpful 👍

  • 3/5 Rishabh J. 9 months ago on Google
    Unfriendly front desk staff, checked in with family late at night and the people at the front desk asked for identification (Passport and OCI) for my 8 yr old because she is a US citizen and according to them those are GOI rules - never had any other hotel ask for a kids ID and despite my best efforts at searching, I can't find any notification by the government that require ID for minors, Indian or otherwise. OK had no choice at that time so showed them the ID but then was hit with this whammer - was staying for a night and was asked by the lady at the front desk about what TIME I will be checking out in the morning! Wow, great service, ,,👏 never stayed in a hotel where they wanted to know what time I will be checking out - not what date or how many days will I be staying but what time I will be leaving.... It's clear that their front desk staff (at least the night staff) is in serious need of retraining. Other than that, good hotel with great views and nice rooms. The breakfast buffet could be better. There were enough choices but the food wasn't that good taste wise.
    2 people found this review helpful 👍

  • 5/5 Traveloholic D. 1 year ago on Google
    A lovely place to stay .. you get what you pay for .. location : located with a beautiful view overlooking the Gomti river, the sandstone elephants and the Ambedkar monument.. Rooms : spacious , top notch… has all basic amenities .. Dinning : good food with a variety of salads, breads, main-course.. sweet dishes .. loved the sweet tamarinds .. service : great service. Except when your supposed to be billed for the meals the same night ..
    2 people found this review helpful 👍

  • 1/5 Rekha S. 2 years ago on Google
    Big No for wedding or events!! My brothers wedding was planned here and we had a very below average experience. Below were eyebrow raising concerns: 1. Venue was not clean, washrooms were not clean 2. Staff was just not attending they were just moving around and looking busy 3. There was no manager entire time, all staff kept saying they are the manager 4. Food was below average, not at all like 3 start or 4 star 5. Hospitality was poor ! Adv: Rooms have great and rooms look good. But don’t go by the renaissance group name they definitely do not live up to the standards.
    2 people found this review helpful 👍

  • 5/5 Cillian M. 10 months ago on Google
    Randomly picked up this hotel and landed up making our most memorable holidays. The most important thing is first impression and always the best, professional staff with most friendly service. L14 Breakfast room can be compared with a well organized breakfast buffet and freshly prepared Indian breakfast. Loved the Banana Milk, cold coffee served with flavor. L16 the relaxing area with beautiful view from the pool towards the famous garden. We would recommend this hotel, they will make your stay a memorable one… thank you so much.
    1 person found this review helpful 👍

  • 4/5 Siddhant G. 1 year ago on Google
    The room and the service was good. The staff were continuously cleaning the other rooms in the floor. They have done a great job in keeping the room neat and clean. The view from the room in which we were staying was also really good. The staff was polite and helpful. Now coming to the ambience of the hotel. It was also kept neat and clean. Really felt like a proper 5 star hotel. Hygiene sanitation was the primary focus Then comes the food. This is the only disappointment during my stay at Renaissance. Some of the dishes like the paratha, pasta and the galoti kebab were good but most of the main course dishes especially vegetarian was a big let down. Food never looked like it was a 5 star hotel food. Although the desserts and sweet dishes were really good, the food was just average. Bring some variety especially in vegetarian, specifically starters. And the dishes should look and taste differently from other restaurants and lower rated hotels. That's what will differentiate the Renaissance food from other hotels. Also waiters at the restaurant asked for some extra dishes but took too much time to get those dishes once we were done with our food.
    1 person found this review helpful 👍

  • 5/5 Scott L. 1 year ago on Google
    It was a great place to stay. The room was clean and luxurious, the sky bar pool area has beautiful views and good food, and the breakfast offered a nice variety of options. The best part may have been the staff’s eagerness to accommodate us. The bar tender at Sky Bar brought us food that wasn’t on the menu and Tanya saw to it that our 3-year-old was packed lunch for the road.
    1 person found this review helpful 👍

  • 5/5 Anand C. 2 years ago on Google
    Place is really good and in prime location of Lucknow. Hotel is clean, well maintained with professional and experienced staff. Food is really good specially morning breakfast buffet, room service is also very good. One must visit 16th floor sky lounge from where one can see beautiful view of city.
    1 person found this review helpful 👍

  • 5/5 Pawan A. 2 years ago on Google
    The top notch five star hotel of Lucknow. Very good location. The restaurants and bar are top class. The staff is well trained and are courteous. All modern amenities available. A worth visiting property.
    1 person found this review helpful 👍

  • 4/5 Abdul K. 8 months ago on Google
    It's a lovely experience over here. If you can afford it, you will love it. The staff, the hospitality,the ambiance all was up to the mark. I loved the location of the hotel.
    1 person found this review helpful 👍

  • 5/5 Abhishek S. 1 year ago on Google
    French word renaissance means reawakening.. visiting this hotel of the same name woke up the sleeping delight in us... very nice roof top restaurant, one floor below all day dining hall where you get variety of food .. Both these restaurants are amazing... Rooftop restaurant only serves drinks and snacks... And the view of the surrounding from here is so spectacular that words cannot describe it... If you want to give a wonderful dinner or party to someone special, then definitely come here.. Buffet in the restaurant below In system you will get scrumptious and delicious food with excellent hospitality... Staff very politely feed you food... Standard of cleanliness is also very good... Restaurant manger Mr Ravi Gupta is very efficient, knowledgeable and courteous person. It was a great service provide by him. So if you want to enjoy elite hospitality once, then definitely come here...
    1 person found this review helpful 👍

  • 5/5 sandeep s. 1 year ago on Google
    Awesome place. I went on a dinner with my business colleagues in this hotel and each one of us really enjoyed the evening and the atmosphere. Food & drinks were amazing. Rooftop is fantastic with a great view towards Taj and Gomati River. Nice experience.
    1 person found this review helpful 👍

  • 4/5 shobhit g. 2 years ago on Google
    If you want to feel the wonderful experience in your life,visit this hotel once. The best restaurant, best rooms and room services, best in behaviour of staff, valet parking is also available. Rooms are extremely neat and clean. Bed sheets are white as milk. Rooms and washrooms are odour free and have a pleasant fragrance. Terrace view is so nice that one would fall in love with it. In my personal opinion it’s such a nice hotel, One should visit it at least once in their life time. If you belong to lucknow, Just for leisure and recreational purpose. Go to this place with your family and friends. You would definitely love it. All the opinions are my personal views only. Approach website for further details. Just go and visit , You would not regret it. Only suggestion is about valet parking and security staff: they should improve their behaviour.
    1 person found this review helpful 👍

  • 2/5 Vishal P. 4 months ago on Google
    The service was terrible. Even water was promised but not delivered. Ice wasn’t delivered for hours despite repeated calls. Toilet paper wasn’t restocked. Coffee and tea wasn’t restocked. The walls were paper thin. There was a wedding going on at the time and the noise was unbearable. At 2am and at 7am! The management didn’t do much to stop the noise. Only empty promises like the ice and water. They would say “yes sir, 2 mins and then nothing. My room wasn’t serviced properly for the entire duration of my stay. The TV and kettle tray were dirty.
    1 person found this review helpful 👍

  • 1/5 DEVANSH P. 4 months ago on Google
    Can’t even expect how a five star property can treat their guests like this. Very rude and unprofessional staff, they are not at all polite, manager shouting at me and the reception is being handled by newbies or interns who are very unprofessional and if you complain then they will share their personal problems and on the other hand a event team manager from L14 with the name of Bibhor is very rude and arrogant. The calls of L14 are never received. Worst place to visit as the staff will only ignore you and treat you like you’re a peasant. Staff to manager everyone is unprofessional. Management team of the hotel and restaurant is only cutting down their guests.
    1 person found this review helpful 👍

  • 4/5 Ankita M. 2 years ago on Google
    The L-14 dining experience with the beautiful view of Gomti river and the park has always been very relaxing. Extremely courteous staff. Did not come across even 1 dish that wasn't good. But the grilled fish with mashed potatoes stole the show, it was lip-smacking good, the best I have had in a very very long time. Juicy with just the right amount of gentle flavoring. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Sarika R. 1 year ago on Google
    A really great place to stay. Good location, amazing hospitality and their buffet breakfast is a true reason to stay and experience it in person. They have plenty of options to try in cuisines, quick and courteous staff and feel good ambience. View from their 14th floor buffet restaurant is truly remarkable.
    1 person found this review helpful 👍

  • 5/5 Arun S. 1 year ago on Google
    Amazing hotel, nice views from the room, breakfast spread is superb, staff is very courteous. They have a nice Gym and a Skybar too. Overall, one of the best Marriott's I have stayed at.
    1 person found this review helpful 👍

  • 5/5 Pramod c. 2 years ago on Google
    Awesome hotel for family and friends. Everything was available for eating. Shopping center also nearby it. Multi parking also there around 500m away from it. Unique
    1 person found this review helpful 👍

  • 1/5 Subrata C. 1 year ago on Google
    This experience is about the buffet meal my wife and I had today (28/02/2023) at the restaurant located on level 14. We live in Lucknow and had been visiting this restaurant now and then. Every time we had food there we came back quite satisfied. But today's experience was a big let down and resulted in huge disappointment for both of us. One does not expect such a thing from a restaurant of repute. Would earnestly request the management there to doubly ensure quality consistency keeping an eye on customer satisfaction.
    1 person found this review helpful 👍

  • 3/5 Mayank J. 1 year ago on Google
    Excellent location, but the service levels were quite average. The buffet breakfast was cold and dry and food was tasteless. Need significant improvement. Rooms are nice and spacious and functional.
    1 person found this review helpful 👍

  • 4/5 Rashmi W. 9 months ago on Google
    Amazing location and view from rooms. Room service is slow. Food is awesome. Staff is very friendly. Restaurant has the best view of entire Ambedkar park.

  • 5/5 adarsh c. 11 months ago on Google
    Staff very politely feed you food... Standard of cleanliness is also very good... Restaurant manger Mr Ravi Gupta is very efficient, knowledgeable and courteous person. It was a great service provide by him.

  • 5/5 Pravin Mutiyar S. 10 months ago on Google
    I am a regular visitor of Lucknow and I have been visiting the town for the last 7-8 years, but this was my first stay in this hotel. It's a great place to stay, the USP of the project is it's location for the amazing view of river front and other public places it's simply amazing.... The restaurant on the 14th floor give you a great view and the rooftop pool and bar, amazing day and night views Must visit place

  • 1/5 Mohammad I. 9 months ago on Google
    I am writing to express my disappointment with the behavior of a staff member at your hotel on the 16th floor. My family and I were visiting the hotel today, and we were met with rude and unprofessional behavior from the staff member. We were very upset by the way we were treated, and we decided to leave the hotel. I would like to request that you take steps to address the behavior of this staff member.He should not be allowed to treat guests in this way. I hope that you will take my complaint seriously and take action to ensure that this does not happen again.

  • 1/5 Shanthinath H. 10 months ago on Google
    Being Marriot Group. Service and disasters Management is least Expected from such big brand. What Hotel management does When there is a problem n disaster is credibility testing time. Renaissance is not only failed in its service level test they actually proved that they are the worst in services.

  • 5/5 ROBY S. 10 months ago on Google
    Good hotel, but housekeeping needs more work. Tea maker, table lamp were not working. AC was not operational in Gym and hotel foyers on each floor. To be fair to hotel I was told that AC is under maintenance. Location, food and Ambience is very good. Service in restraunt needs to be improved drastically.

  • 5/5 paddy s. 1 year ago on Google
    Amazing place. Went to Skybar , the view is very amazing , whole Dr. Ambedkar Park and nearby area is visible. Amazing food and surprisingly very cost effective as well , nothing too much overpriced. Food was 10/10 for the price. Best for romantic date with your partner during night time. Marriott Hotel standards are kept as well

  • 5/5 Gaurav G P. 11 months ago on Google
    "My stay at Renaissance Lucknow Hotel was absolutely fantastic! The staff was incredibly welcoming and attentive, ensuring that every aspect of my stay was comfortable. The rooms were spacious and beautifully furnished, providing a peaceful and relaxing atmosphere. The hotel's amenities were top-notch, from the luxurious spa to the exquisite dining options. I would highly recommend [Hotel Name] to anyone looking for a truly memorable and enjoyable stay."

  • 5/5 Vinodkumar M. 7 months ago on Google
    I had an incredible dining experience at this hotel restaurant. The food was absolutely delicious, with a great selection of dishes to choose from.The staff was attentive and provided excellent service throughout my meal. I highly recommend this restaurant to anyone looking for a fantastic dining experience.

  • 5/5 vivek m. 9 months ago on Google
    Food quality is best , hospitality is also good The best part is that value for money and taste 😜 is also good if you are a spice lover too which you don't usually get in five star hotels . Location is the heart of Lucknow where it is situated and thumps up to all the team working hard to give the good service to customers.

  • 5/5 Manisha B. 1 year ago on Google
    Location is very good, the rooms especially the city view rooms are exceptional! Cordial and helpful staff, always ready to help. Buffet service is also very good. You can also enjoy yhe local delicacies here especiallythe kebabs.

  • 3/5 Mahmoud M. 6 months ago on Google
    Nice , clean , comfy rooms . Bad at sound block for multiple rooms from the streets + guests in nearby rooms Breakfast buffet is excellent . Workers at the hotel are super nice and respectful. In general from my experience ( good stay ) .

  • 5/5 Ritvik P. 2 years ago on Google
    This was a great place. The rooms are clean and smart. Nice to see that everything works, nothing is out of order. A lot of us were staying here and none of us had any complaint about our rooms and that's quite a thing. Breakfast buffet is good and you get to have breakfast with a great view. Do remember to go the roof top pool. It's a great place to see Lucknow.

  • 1/5 Tyrone Crofton H. 4 months ago on Google
    Reception service is terrible. Been trying to make a reservation at L14 but main reception hardly ever attends the call. When they do finally pick up they simply transfer it through to reservation desk without even ensuring that the call gets attended. Ultimately nobody picks up at reservation desk and the call gets disconnected. Nobody even bothers to call back. Seems to be a common occurrence because several people I know say that they have faced similar situation at Renaissance. 21st December 8.15 p.m.

  • 4/5 i7psg 3 months ago on Google New
    Wonderful hotel to stay at, everything was better than expected except when I called them 3 times to bring me a shaving kit and they didn’t. Spacious and clean rooms.

  • 4/5 Kunal C. 3 months ago on Google New
    The buffet and the rooftop views are a highlight They had their parking full due to a wedding so parking was a hassle Located near Taj City center is 15 mins away The famous Janeshwar mishra park is quite near do visit the park if you are staying here

  • 1/5 Khushboo A. 4 months ago on Google
    Warst experience service is extra slow no staff are attentive restaurant is not so good and restaurant staff is also to slow no faslity is available I visited on 8 dec room no. 611 your 5 star is also 0 star very bad experience

  • 4/5 Devendra Nath T. 5 months ago on Google
    The stay was great. The staff was very attentive and professional. The work on the overall looks was good too. The only thing I disliked was the poor wifi connection. Rest, everything was pretty chill.

  • 2/5 DIVYA D. 5 months ago on Google
    L-14 restaurant The service was slow. The person serving forgot noting 1 dish down and hence forgot getting it. After a long wait we asked and realised that she forgot to list it down. The food was normal. Therefore the restaurant L-14 was pretty much a disappointment.

  • 1/5 rajesh k. 5 months ago on Google
    Rooms are just like other hotels at the price. With city view you end up facing a roof top restaurant and side wall of river side mall. Staff in not conversant with packages so get everything written once you checkin. During billingbl you will be surprised with many charges you were not told about dur8ng check-in

  • 5/5 kreetika s. 6 months ago on Google
    A relaxing and comfortable stay at renaissance The hospitality is amazing it’s very beautiful property Close to all the tourist places and the view is to die for The food is lip smacking . Highly recommended

  • 4/5 sachin hhh k. 9 months ago on Google
    The faculties were good and the staff was also good behaviour. And the ambedkar park is looking like a historical place from the top or terrace. It was an amazing view from the swimming pool.

  • 4/5 Neha P. 7 months ago on Google
    Good place and ambience but food is not upto mark. The food is suitable for foreigners who don't know the actual taste of indian food and like bland. As an indian i don't like the taste at all. Service was good and the staff was friendly and warm

  • 5/5 Kavita M. 7 months ago on Google
    The food was absolutely delicious. The staff are excellent. Enjoyed their prompt services. I highly recommend this restaurant to anyone looking for a beautiful experience.

  • 4/5 Nandini A. 8 months ago on Google
    The overall experience was nice only the speed of the service they provided was not as fast as I expected. Also the view was fantastic especially the pool area I just loved it . The price was a bit overrated. I found there are plenty of options in this regard in Lucknow . But it was still nice 👍

  • 5/5 ajaykumar k. 7 months ago on Google
    Good hotel, but housekeeping needs more work. Tea maker, table lamp were not working. AC was not operational in Gym and hotel foyers on each floor. To be fair to hotel I was told that AC is under maintenance.

  • 5/5 Atul T. 7 months ago on Google
    It was indeed a nice stay . The hotel has a great ambience and staff very much friendly. The pool at the roof has spectacular view. Food buffet very delicious. Overall a nice stay.

  • 4/5 Vinoy M. 7 months ago on Google
    Excellent location with great food spread. Rooms are quite spacious with good amenities. May get a bit noisy if you have rooms near the adjacent mall due to late night music from the pubs.

  • 5/5 Harsh K. 4 months ago on Google
    We did our 3 day dreamy affair at Renaissance Lucknow. Kudos to Mr. Bibhor from the events team who managed everything from end to end. It was him who made our wedding stress-free, from check in to checkout of our 80+ guests was very well managed. He was just a call away for all our needs even at 2am (literally). Special thanks to Chef Ranjeet for helping us deciding the menu (which is a big task I tell you) and the best part was he would come before and after every event and ask out guests about the food and what changes they want. Thankyou Renaissance Lucknow for giving us our dream wedding. ❣️🙏🏻

  • 5/5 Darshan S. 10 months ago on Google
    Our experience at Renaissance Lucknow was absolutely delightful. Unlike its neighboring Taj, this property may not be sprawling across a vast area, but it undeniably offers the most captivating views in the city. The rooms surpassed our expectations with their excellence and provided awe-inspiring vistas of the Gomti riverfront and B.R.Ambedkar Park. With floor-to-ceiling windows, one could easily spend an entire day simply reveling in the breathtaking views. Situated on the 14th floor, the hotel's single multi-cuisine restaurant grants guests panoramic vistas of the city skyline. The food was exceptional, and the talented chefs crafted a buffet spread that ranks among the finest I have ever encountered. The hospitality and service were top-notch. As Bonvoy elite guests, we received all the entitled benefits and left thoroughly satisfied. The only aspect that the hotel lacked was a fully functional spa. All things considered, due to its location and views, this is unquestionably one of the finest accommodations in Lucknow

  • 4/5 Hiten C. 8 months ago on Google
    The view from L14 restaurant is amazing. The food is delicious here. Ambiance is calm and soothing. A must visit place for people visiting lucknow

  • 5/5 Prateek M. 2 years ago on Google
    We have had nothing like this place as yet in Lucknow since we have Renaissance. Yes, this place is worth it. Rooftop adds spice to the beauty. Sky bar is good and the management staff treats you well. You would surely love the ambiance, however, I particularly wished if I could have something out of the league in the menu right there. But, there's always the scope for the improvement. March ahead. This place is waiting for you.

  • 5/5 H R. 2 years ago on Google
    A very busy and popular hotel in Lucknow. Renaissance Hotel has probably the best views from its rooms. The hotel is new and the rooms are modern. The restaurant in the 14th floor and the terrace is a great place to spend the evenings with friends. The service is top notch and attentive. The only drawback is the lack of mask wearing by guests (but this is a casual attitude of locals, the hotel can't be blamed). Definitely one of the best hotels to stay in Lucknow.

  • 5/5 Reebs R. 2 years ago on Google
    Absolutely awesome hotel. Clean, renovated, amazing service, and great food. Will certainly stay there again next time I visit. The location is also amazing. You can view from the hotel the beautiful historic sites and the river walk. We didn't hey time to visit, but enjoyed the view from the 14th floor restaurant.

  • 5/5 Swapnil K. 2 years ago on Google
    Loved the ambience and live music on roof top lounge. Food is good and staff is supportive. Singers can accommodate your request for songs too.

  • 4/5 Sharada P. 2 years ago on Google
    The rooms are comfortable clean . The make or break - was a win - great hot shower with good pressure. Food was 50-50. Too spicy for my palate. And a la carte was expensive++ . Best buffet spread is breakfast. Negatives: very limited channels on tv/satellite. Sockets were difficult to plug chargers into and seemed to be low powered.

  • 4/5 Abhaya Raj S. 2 years ago on Google
    You get beautiful view of Lucknow city from top floor. The meal was average. We did lots of photography here. Love this place for lunch. Recommended!👌💐

  • 5/5 Divaa D. 2 years ago on Google
    My second home❤️ Absolutely in love with this place, food, view and hospitality. Excellent staff who are very well trained. Excellent room service. Will keep coming back. Can't get enough of Renaissance ❤️❤️

  • 5/5 Kaveesher K. 2 years ago on Google
    Love the breakfast here and the outer view from its 14th floor. True example of hospitality by the hotel team !!

  • 5/5 Rajeswari B. 2 years ago on Google
    It was an awesome experience!! Loved the service, food, views, interiors of halls, rooms and rooftop swimming pool. Ideal for stay with family and holding corporate events.

  • 2/5 Ahmad A. 2 years ago on Google
    I went to the Sky Bar on the rooftop of Hotel Renaissance and ambiance wise it is a very decent place to go on a date but if you are going with friends, I would suggest you to look for another place like a club. Service wise, it is not that great. We ordered 3 dishes and easily there was a gap of almost half an hour between each dish to get to us. Also, we ordered a pizza and had to ask for Oregano and Chilli flakes at least 2-3 times and then also it only came after the pizza was all cold. And there was not even a single tissue paper on the table the whole time.

  • 4/5 Abhishek D. 2 years ago on Google
    Had decent stay for 3 days in November 2021. Facility is smaller to comparable hotels in other cities. Good part is the rooms are standard sizes (large) and mine had 2 single beds. Cafeteria offers variety of options for breakfast. Due to covid, the terrace pool was closed off, but the view from 16th floor was great. There were 4 lifts on the floor, but 1 of them was having maintenance issues and was unavailable for service in quite a few occasions. The staff was helpful and courteous, no issues there.

  • 3/5 Mohammad H. 2 years ago on Google
    We had snacks and coffee on the top floor adjoining the swimming pool. The food quality was not as good as it used to be. Time to introspect and ensure the quality as well as the taste, which is a mandate.

  • 1/5 Satyam S. 2 years ago on Google
    After reading all the reviews , i feel it’s not worth to host a wedding event at this venue. Thank you guys for all your valuable and honest reviews.

  • 5/5 Jyotisha S. 2 years ago on Google
    Visited for GST council meet cultural evening.. I only can say.. It was amazing.. And best food.. ❤️

  • 4/5 Tanmay S. 2 years ago on Google
    The location is perfect for lucknow. The rooms are nice and comfortable. I was unhappy with the time taken in service. The food was decent enough.

  • 1/5 Ashish K. 2 years ago on Google
    Was staying here on a business trip and because of their lazy attitude I waited for more than 30 min to get my room and ended up missing my dinner plan (since I checked in at 9pm). The lock system of the room was not working and these guys were lazy to offer me another room despite rooms being available. Not worth staying given they weren't even apologetic for the delay.

  • 5/5 Vikram T. 2 years ago on Google
    Went to work here as a special event. Rooms are good with a view of the Gomti river and hathi park. The roof top bar and restaurant are cool but shut serving at10.30 pm when I visited due to covid but didn't even budge to serve us a sandwich post that. Had to visit the mall next door for dinner.

  • 1/5 swati b. 1 year ago on Google
    Won’t like to give any star as it’s the Worst hotel in city Lucknow. Check in time 2 hours, worst food, misbehaved staff Ravi Gupta : no manners how to listen to the customer and their complaints Kirti : female at restaurant, who doesn’t know how a customer should be treated. And whole hotel staff is pathetic and busy in doing arguments. Without even asking they got us beer and bill, so hotel industry is all about customer relationship where Marriott fails They insult their customers to an extent where customers have to check out early morning if self respect matters to them

  • 5/5 D D. 1 year ago on Google
    Randomly picked up this hotel and landed up making our most memorable holidays. The most important thing is first impression and always the best, professional staff with most friendly service. L14 Breakfast room can be compared with a well organized breakfast buffet and freshly prepared Indian breakfast. Loved the Banana Milk, cold coffee served with flavor. L16 the relaxing area with beautiful view from the pool towards the famous garden. We would recommend this hotel, they will make your stay a memorable one… thank you so much.

  • 1/5 Physics on F. 1 year ago on Google
    I never recommend this hotel to any one .. worst hotel i have ever visited . I told them to send coffee mug they sent it to me after one hour . Very poor hospitality . They charged you abruptly. Don't visit here . Go any where but not here.. Hotel need more of common sense features. Rooms AC temperature not getting fixed as per your requirement. Food is generally for foreign guest, you can't expect traditional awadhi or Lucknawi food. Reception area claustrophobic design you won't feel any star hotel experience. These hotel should learn basic nuances from marriot chandigarh . Went to L14 and opted for buffet. The staff was very rude and food was cold. L14 is famous for its buffet spread, so it wouldn't hurt if they gave it some attention and not take people coming there for granted. I will really not recommend anyone going there.

  • 5/5 Chitra W. 1 year ago on Google
    Stayed here two nights. The rooms are spacious and beautifully done. Breakfast buffet was very good. Huge choice. Lunch and dinner was the same.

  • 5/5 Raj K. 1 year ago on Google
    Amazing place. Went to Skybar , the view is very amazing , whole Dr. Ambedkar Park and nearby area is visible. Amazing food and surprisingly very cost effective as well , nothing too much overpriced. Food was 10/10 for the price. Best for romantic date with your partner during night time. Marriott Hotel standards are kept as well.

  • 5/5 Arnav H. 1 year ago on Google
    I had an amazing experience here. First, what was heartwarming that they upgraded our rooms with better ones on their own on the same price. The rooms have ample space, sunlight and cooling. Secondly, the staff and their service is splendid. We, during our entire stay, did not face any difficulties. The staff was very supportive, guiding and friendly. Evrry staff member was very welcoming. Thirdly, their meals were always tasty and of good quality. The breakfasts, lunch, dinner, puddings, be it any cuisine, it was fantastic. The sales manager was also very compliant and tended to our needs fantastically. Only thing that was a bit disappointing that the swimming pool was a bit unkept and dirty. It was not clean and the filtering was slow. Overall, my stay with my family here was awesome and I would recommend to choose this hotel if you want a good experience.

  • 5/5 Nikhil Srinivasa R. 1 year ago on Google
    Loved this place. Central location in Lucknow. Great service and clean, spacious rooms. Great view of the park and the bridge over Gomti river. Sky at is a nice chic place to hang out in the evenings. Large spread of breakfast with some tasty food. Special mention to Shantlal from housekeeping, who took care of all our requests. Thanks

  • 5/5 TANUSHREE D. 1 year ago on Google
    Great place to stay with all newly added technology ( specially the smart glass). Up to the mark as e 5* hotel. Nice view of the park and the city, Gomti river from room as well as from the roof top restaurant. Large variety of buffet in the restaurant. Over all very neat and clean. Staffs are humble and loyal.

  • 5/5 Saurabh G. 1 year ago on Google
    I visited this place on 22nd june 2022 with my friend for a buffet dinner. They had extensive options for both vegetarians and non vegetarians. The chicken manchow soup was amazing. The dessert spread was also too too much. The rice pudding (kheer) was just awesome.

  • 4/5 Rajat c. 1 year ago on Google
    Had a very pleasant stay with 3 kids recently. Staff was very polite and understanding. It was a busy period around Christmas but we didnt experience any issues. Breakfast on sunday was a bit busy and took quite a while to get the hot food, which is something that could be improved imo (hence 1 star less) .. but overall we were very happy and looked after well by the hotel staff.

  • 5/5 DABCRVGKKDmundhwa B. 2 years ago on Google
    One of the best hotel and property I have visited in Lucknow batter then Taj next door which needs lot of renovation ! Staff are wounded full ! I don’t know the name of all the staff but on my 11th floor room there was a housekeeping staff “ Tanu “ she was very helpful and courteous as well as the floor manager reception breakfast staff all were NO 1

  • 4/5 Chandrawali C. 1 year ago on Google
    The hotel park facing rooms have excellent view. The adjacent Dr Ambedkar Park and the gomti nagar area can be seen properly. Always opt for that. The service is a bit slow. The rooms are spacious with modern amenities. The food is okay. Santlal from housekeeping is the most warm and welcoming staff in the entire lot. He greets you as if he has known you from ages.the L14 restaurant has good ambience and can ask to customize your dishes.

  • 5/5 Abhishek M. 1 year ago on Google
    This was my second visit to the hotel and I am so in love with this property 🙂. The rooms are equipped with modern amenities and the interiors are crafted diligently. The cleanliness is off the charts and our floor attended, Santlal, left no stone unturned in providing the best service possible. The staff is very polite, helpful and truly professional. Restaurant is located at 14th floor, thus, the name L-14. Food is heavenly, needless to say. Breakfast buffet is clearly the show stopper. Cannot wait to visit again.

  • 4/5 Rohit G. 1 year ago on Google
    Nice location, directly facing the Gomti. Prices are higher compared to other similar hotels. Staff is courteous and service is good. The Skybar is not so good, and service could be improved. Food is really good and full points to the delicacies

  • 3/5 Shekhar R. 2 years ago on Google
    Location : Ambience : is too Good. L14 the main attraction for Dinner/lunch is main attraction. One can get awesome Views from that Place. But w.r.t Price and Then food tatse : I never found it worth. Too expensive. But the Staff and Chef are too good : So courteous one will enjoy the time there.

  • 5/5 Divyansh S. 2 years ago on Google
    It's not like other big hotels who provide just coriander leaves and two boiled potatoes with some black pepper sprinkled on it. Here you will get good portion. I love to eat Biriyani here.

  • 5/5 Richmars M. 2 years ago on Google
    Don't eat the cookies if u r offered at the board meeting it won't be good else staff behaviour is gr8. They r good n helpful usually all 5* have that thing, gym facility is okay but not too big. Not much expensive, suits in the budget for parties and corporate meetings.


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