2/5 Kate B. 1 year ago on Google
One
evening
in
the
UK
and
I
can't
wait
to
leave
again.
1st
time
I've
ever
complained
at
a
restaurant.
8.30pm,
ordered
at
the
bar,
3rd
choice
lucky
as
they
didn't
have
the
first
2
items
(fish
and
chips).
About
35
mins
later,
a
dessert
arrived
for
us,
we
informed
the
waitress
we
didn't
get
mains
yet.
All
fine.
30
mins
later
again
(now
1hr
since
order
on
quiet
evening)
the
mains
arrived.
Noticed
they
looked
bare
and
realised
1.
Sloppy
joe
burger
was
missing
-
cheese,
coleslaw,
bbq
sauce,
sloppy
joe
chilli!,
2.
Mixed
grill
was
missing
-
corn,
coleslaw,
bbq
sauce.
Waited
10
mins
at
empty
bar
to
check
if
we
got
the
right
thing
as
the
sloppy
joe
burger
literally
had
no
sloppy
joe.
Was
told
the
kitchen
will
be
grilled
for
the
mistake...
20
mins
later
the
plate
returned
now
freezing
cold,
with
sauce
added.
Was
told
they
don't
have
the
other
6
missing
items
as
the
factory
burnt
down...
Fine
but
couldn't
that
have
been
mentioned
when
ordering?
Was
offered
an
extra
mushroom
to
make
up
for
it
(surprise
surprise
it
didn't
arrive).
After
40
mins
of
waiting,
asked
it
the
dessert
would
arrive.
20
mins
later
it
did,
now
with
a
lumpy
custard
instead
of
the
ice
cream
ordered.
Quietly
spoke
to
waiter
and
asked
is
there
and
part
refund
for
all
the
missing
items,
was
told
no
sorry
because
you
ate
some.
He
could
not
grasp
that
we
didn't
eat
the
items
that
were
never
there
in
the
first
place!
He
saidnhe
would
ask
the
manager
who
was
sat
in
an
empty
area
around
the
corner.
Manager
wouldn't
come
and
I
followed
up
with
the
waiter
who
kept
going
over
to
ask
but
nope,
she
would
not
move.
Another
20
mins
and
I
was
called
to
the
bar
to
say
you
can
have
£2
back.
All
I
wanted
was
to
have
been
told
half
plates
would
arrive,
or
even
to
have
been
able
to
speak
to
someone!
2.5
hours
later
we
could
finally
leave
this
godforsaken
place.
I
can
tell
this
restaurant
must
rely
on
being
near
the
airport
and
knowing
that
people
won't
return.
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