Featured Reviews


Frequently mentioned in reviews: order (27) service (18) good (14) delivery (13) time (8) price (7) arrived (7) great (7) VioVet (6) product (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 David O. 2 years ago on Google
    Ordered some specialist shampoo for our Labrador who has a passion for rolling in fox poo. It was a fair price and arrived on time. Great service. Particularly refreshing to have this great purchase experience after such patchy service and customer service from rival suppliers.
    19 people found this review helpful 👍

  • 5/5 Jan E. 1 year ago on Google
    First class service. Thank you VioVet. I run an animal rescue centre and rely on VioVet a lot. I am never let down! Here is a baby called River who was dumped (by a river) before he was rescued by us.
    9 people found this review helpful 👍

  • 5/5 Theresa G. 1 year ago on Google
    Excellent service. I have my dog's food on a repeating order, and it turns up automatically every 7 weeks. So I not only get a discount but I don't need to remember to place an order when it's running low.
    8 people found this review helpful 👍

  • 5/5 David W. 2 years ago on Google
    I used to order medication from VioVet for about 7 years and never had any problems at all. I am very pleased to say that my first order from them in six years went absolutely perfect. I found what I wanted on their website at a very good price. Easy to order and pay. Received an email with a tracking number and waited for the item to arrive. The only difference I found with the tracking number is there is now a direct link to the courier. The items arrived on the day specified,very well wrapped and in perfect condition.
    6 people found this review helpful 👍

  • 1/5 Alan W. 2 years ago on Google
    Having placed several orders with Viovet, disappointed by latest service. Chased order after a week as heard nothing only to be advised one item was out of stock and no time line when it was coming in. Agreed to change the order and paid for a more expensive item on the basis the order would be dispatched immediately. It was a further week before the order was dispatched with no explanation. When the order arrived 3 of the boxes were damaged and wet. Clearly nothing to do with transit as the outer box was in perfect condition and dry. This was Viovet choosing to send the items in a condition which leads me to question how and where there stock is kept and how it is being managed/quality controlled. I emailed the full details and photos and got a note back basically saying thanks for letting us know!! I for one will not be using Viovet again. Happy to leave it to you to make your own decision
    6 people found this review helpful 👍

  • 5/5 Jackie C. 1 year ago on Google
    Always friendly and efficient on the phone. Superb fast service. Rate viovet highly, strongly recommended for anyone wishing to order pet supplies. Today 25/8/22 a lovely woman from Viovet helped me with an issue, regarding a delivery driver. She called the delivery service and dealt with it immediately. Won't go into details of delivery man, but, woman from viovet was on top of it. Extremely grateful to her, wish I got her name. Honestly viovet are the best pet service ever. My 14 year old labrador has been getting her prescription dried food, soft food, boots for degenerative mylopothy and other things from this website, for many years. Mrs Jacqueline Chambers.
    5 people found this review helpful 👍

  • 5/5 Elaine H. 2 years ago on Google
    Absolutely brilliant product. Fitted perfectly. Washes well. After my German Shepherd had surgery on her tummy and didn't like the cone I bought her the body suit and it's fantastic. She also has serious allergy problems and it stops her scratching herself too. I bought two so she always has a clean one every day. Even brilliant when taking her out so her tummy stays clean. Can't recommend this product enough only wishes I had bought one sooner because of her allergies.
    4 people found this review helpful 👍

  • 5/5 Beverley O. 2 years ago on Google
    Had what I wanted at a good price, best I found on the Internet. Delivery took a while but it came on the date I was given when I placed the order. Delivery driver left my parcel exactly where I had asked. Aside from it being extremely heavy, and would have been better in 2 boxes rather than 1, there were absolutely no issues at all. I will be placing a regular delivery going forward.
    3 people found this review helpful 👍

  • 5/5 Margaret D. 1 year ago on Google
    Very good service all round. Customer contact also very good. If you have a problem very good and helpful. My dog benefits from their Cytopoint which is delivery sensitive, as time is of the essence with this. xxx
    3 people found this review helpful 👍

  • 5/5 K B. 1 year ago on Google
    Easy to order. Competitively priced. Fast delivery. Am very pleased. Ordered Suphur block for my new fur baby.
    3 people found this review helpful 👍

  • 5/5 Shelli Shoop S. 2 years ago on Google
    My wee Westie has had numerous health issues, mostly stomach related. I have ordered prescription treats, food etc. Sometimes these are required at short notice. I can always rely on VioVet to have what I'm looking for and to get it to me quickly. Very reliable company, totally happy to recommend.
    2 people found this review helpful 👍

  • 5/5 Windscreenrepairman Rich 5. 1 year ago on Google
    Great value great products great service! Joint supplement is half the price of the well known brand sold in petshops. Our 11year old Terrier cross is one happy chappy!
    2 people found this review helpful 👍

  • 5/5 Ros J. 1 year ago on Google
    Easy to find the product I needed. Easy to order. Delivery very quick. I also like the fact that if there is a cheaper alternative to your choice, VioVet lets you know and give you the option to swap. Will definitely use them again and again.
    2 people found this review helpful 👍

  • 5/5 RWW R. 1 year ago on Google
    My cat loves HiLife tuna loin and I now have a monthly replacement order. Good service thus far but I need to see this month if first repeat order occurs
    1 person found this review helpful 👍

  • 4/5 Jacqui L. 2 years ago on Google
    Delivery times slightly longer than average so you need to factor this in. Ordered 3 bags of cat litter. Only 1 arrived so I phoned customer services, which took absolutely ages to get through to. Apparently they'd split the order into 2 but not told me- the other bags arrived next day. That said,prices are competitive and there's a good choice and availability. Customer service is always helpful. Have used several times and will consider using again
    1 person found this review helpful 👍

  • 4/5 Daniel R. 1 year ago on Google
    Very good service, I have set up recurring orders for my pet food (Dog & Cat), this removes the hassle of making sure I remember to place a order in time. In addition there is a saving on repeat orders which is a huge benefit in these times. It would have been a 5 out of 5 if both sets of orders came at the same time saving additional delivery and waiting time
    1 person found this review helpful 👍

  • 5/5 Tania H L. 1 year ago on Google
    Very pleased with the MP Bergamo Eco Outdoor House (a cushion needs to be purchased separately). It was immediately taken by my cat! Excellent product at an affordable price. Quick delivery too.
    1 person found this review helpful 👍

  • 5/5 Catherine Jean H. 8 months ago on Google
    First class service from the team at Vio Vet! Delivery was excellent. I would DEFINITELY recommend ordering from them! 👍

  • 5/5 Lynn H. 10 months ago on Google
    Find Vio Vet great they have great range of products easy shopping experience free postage fast to get orders off 5star service would recommend them . Although my last order was bit slow to arrive .

  • 5/5 Gayle A. 10 months ago on Google
    Super impressed with my purchase, ordered it just before 12 on the Saturday, had an email to say it would arrive on the Tuesday, then Sunday morning a DPD text to say delivery that pm! My ponies love the pad, and my old mare asks to have it put on. The hotspot mitt is also good but will probably be used on me more than the horses

  • 5/5 elizabeth t. 10 months ago on Google
    Online order arrived early. Everything correct and well packaged. Prices very good. Four (full) happy dogs! Thank you.

  • 5/5 Sheila M. 9 months ago on Google
    The Web-Site was easy to use. I was delighted that my Cat’s favourite food was on offer and I was able to order enough to qualify for free Postage. The deliver was really fast too. Thank you VIOVET!!

  • 5/5 julie m. 9 months ago on Google
    Excellent communication, well packaged & on time. Found by chance when looking for the Bakers small dog biscuits that had risen ridiculously in price. Got a really good deal on them so ordered a few packs. Now also found garden bird food as well. Just had my second delivery. Thank you

  • 5/5 Charlie S. 9 months ago on Google
    Quick and easy to order and so much cheaper than other places. Has settled our boys tummy right down. Our boy is a gentle giant and loves his new food

  • 5/5 Jeremy D. 1 year ago on Google
    Always have reliable delivery and sensible prices. Good service. Unfortunately one product we purchased was wrongly priced and they could not honour the Internet sale. But they handled it courteously and they're not a multinational, so we wouldn't hold that against them. Mistakes happen and we're happy to have them as a supplier that can actually communicate and that cares about its customers clearly.

  • 5/5 Lisa H. 1 year ago on Google
    My order got seriously delayed in the post but the VioVet team did everything they could to track it down and replace it, which is all I could ask for. The customer care was fantastic and seamless. I loved the product when it did arrive. It was good value for money and came well packaged. I would shop here again and recommend.

  • 4/5 Adrian L. 2 years ago on Google
    Overall very good. Price and range was the best I could find pre-Christmas. I wanted to add an item to an order I had so I emailed customer service and they replied within a day and I was very impressed with the help - you can access your account and amend an order which is great. Only negative was I didn't know that the item I had ordered wasn't actually in stock at the time - order confirmation email even said delivery 16/12. Luckily I placed the order early enough and it arrived just before Christmas.

  • 5/5 Amanda C. 1 year ago on Google
    Really helpful as I was unsure about size. A truly sturdy waterproof coat, with a detachable fleece liner. It is very easy to put on and keep on. Very good value. The quality is very good. This is my dogs best and most useful coat - and he has four others!

  • 5/5 Jackie 2 years ago on Google
    Very quick delivery and a great price for this little squeaking mouse that my cat loves. He especially likes waking us up at night after carrying it up the stairs to share his pleasure at having it! Would buy from seller again, highly recommend. A++


Call +44 1582 842096 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery

Trends



Last updated:

Similar Pet supply stores nearby

Last updated:
()