Horrible horrible service. Delivery time of 40 minutes. Ended up waiting an hour and half. Called to find out where order is and told it would be at least another 40 minutes. Worthless lazy workers.

Correct order, arrived in 30 mins and still hot

Pizza was underdone . Crust didn’t bake and like eating a dough. Worst experience

Great location and excellent staff. As always, Pizza Hut quality is top notch.

Great New York-styled pizza. Good staff as well.

Some guy showed up without a uniform and handed me cold pizza. The pizza hut drivers always have a Pizza hut bag, he said he was from doordash when i asked him

I love their food. Their pizzas are great. The new pizza melts which are similar to calzones are tasty. I love their honey barbecue chicken wings are to die for! There is one lady that works there with the best positive attitude and that's her customers well!!

The pizza and wings are very good here. The staff is pretty friendly but they are prone to mistakes. My orders have been messed up multiple times but I keep going back because of how kind everyone is and how good the food tastes when it's made right. I normally don't like thick crust at all but I love their pan pizza! It's so crisp and has a buttery taste. The only thing I really don't like is their cheese bread. There's barely any cheese on it and it's almost always burnt.

I love this Pizza Hut. Every time I go in there there are two women running the place and the food is always good

Customer service was fabulous and friendly. Food was exactly what we ordered and delicious!

This afternoon We decided to order an early dinner in preparation for the big storm tomorrow. I placed my order on the phone and spoke with a very professional man who took my order, including the special request I had to run my personal pan pizzas through the oven twice to make them extra crispy. He was very accommodating with this request. He told me our order would be ready in about 20 minutes. We arrived about 25 minutes later, my husband went in to pick our order up and again was helped by this man. My husband also commented that he was very professional told my husband my personal pan pizzas had been sent through the oven twice as requested. We arrived home and everything was perfect, snd delicious! We appreciate employees who do their jobs and do it with customer service in mind. Highly recommend the Pizza Hut in Boonsboro! Sadly, we didn’t get his name!

I purchase a Taste maker pizza yesterday, when i got home, this pizza had bad taste, had to dispose it. As a retired senior on fixed income, where can you get a good pizza, we cannot throw our money away on purchase of food that is not eatable and make you nausea. If i had it to do over i would have gotten a Barbeque pull pork meal from restaurant in shopping center, always got great food at same cost of pizza. Purshase of future pizzas is now very low on my list for take out food.

2nd order they've got wrong this month. Told the manager Angie that the route their driver would normally take was closed due to the bridge being out. Had the driver call us 10 minutes later to say that the bridge was closed and he would have to take a different route. Got our pizza 50 mins later, cold and made incorrectly. Called back to complain and had the manager get irate and nasty with my wife. Gave her a $15 credit and hung up in her face. Wow

It took the driver 30 minutes to deliver my pizza and the place is only 8 to 10 minutes away. Then he was on his phone talking when I answered the door. Not a good thing for customer service

Difficulty placing online order. After I submitted the order, the items were still in my cart. I decided to call a local store to place my order. The clerk asked FOUR times if I wanted breadsticks or cheesy breadsticks AFTER I had confirmed I wanted breadsticks. After this order was finally placed, I received an email to confirm the online order. Now I had 2 orders! Fortunately, I was able to cancel one of the orders. When I did the curbside pickup, the extra marinara I ordered was missing. Someone brought it out,, but the lid was not on completely and it spilled on my granddaughter.

We have bought from this store for 20 years. We just picked up or order and it was half wrong. I called and politely asked that they put the rest of our "correct" order on the next delivery. I was informed that I would have to pay a "convenience fee" and delivery charge. I asked how much they would pay me for "convenience and delivery" fees to return for my correct order......well, it resulted in the "manager" screaming "F" you in the phone at me. What a sad time we live in. This is the best companies can find to run their business. We've had dozens of messed up orders over the years but the manager ALWAYS corrected the mistake and it was pleasant. Oh, corporate is only open 4 days/week.... makes sense.

Order delivered to place of employment. Delivery was on time, food was fresh, warm and drive was very courteous.

I used to like Dominoes but thus pizza hut makes the best pizza I've had. I ordered delivery and the phone was answered promptly by Josh; whom I'd like to credit with sounding very professional and was knowledgeable about the specials and pizza available. I ordered the new spicy pizza, and it was fantastic! The driver was smiling and made the delivery feel special. 5/5 best pizza place in town!