(Translated by Google) This place is a complete disaster. They try to charge for treatments not performed, the deal leaves a lot to be desired, etc. I recommend that you resort to other much better centers in Madrid. Run away Don't waste time or money. (Original) Este lugar es un completo desastre. Tratan de cobrar por tratamientos no realizados, el trato deja mucho que desear, etc. Os recomiendo que recurráis a otros centros de Madrid mucho mejores. Huid. No perdáis ni tiempo ni dinero.

(Translated by Google) Go with lots of time and average expectations. I went to the dermatology consultation with Dr. Ricart and there was only a 15-minute delay (quite acceptable). The consultation lasted just over 5 minutes but it has resolved the most important thing for me (herpes zoster in the eye), but for the mole check-up he has said that it is better to have a digital dermatoscopy, which is not covered by the insurance, so I have left without mole check. Then 50 minutes, with a claim in between, for the assistant to give me the printed paper with the medication and creams that the doctor had sent me and explain it to me (if you have doubts, this person will solve them and not the doctor). Of the 5 prescribed products, 4 are from the brand owned by the doctor (and for which the concentration of the active ingredients is not indicated and they have unjustified prices). I don't doubt his professionalism but it seems that the business prevails over the interest in the patient's health. (Original) Ve con mucho tiempo y expectativas medias. He acudido a la consulta de dermatología con el Dr. Ricart y sólo ha habido 15 minutos de retraso (bastante aceptable). La consulta poco más de 5 minutos pero me ha resuelto lo más importante (un herpes zóster en el ojo), pero para la revisión de lunares ha dicho que mejor me haga una dermatoscopia digital, que no entra por el seguro, así que me he quedado sin revisión de lunares. Luego 50 minutos, con reclamación de por medio, para que el asistente me diera el papel impreso con la medicación y cremas que me había mandado el médico y me lo explicara (si tienes dudas te las resuelve esta persona y no el médico). De los 5 productos pautados, 4 son de la marca propiedad del doctor (y para los cuales no se indica la concentración de los principios activos y tienen precios injustificados). No dudo de su profesionalidad pero parece que prevalece el negocio sobre el interés por la salud del paciente.

Exceptional medical staff and very neat general care.

Very bad experience with the administrative management of the center, it does not seem like a private center, very little professionalism in admission, reception and patient care. The telephone service is exactly the same as the public administration, I have never been able to talk to them, the machine (IVR) goes into a loop and you are never EVER available. This is a Private center of the caliber of what it costs and you sell?

(Translated by Google) To begin with, it should be noted that it is the only rehabilitation center that was fully operational in all of Madrid in the middle of August. The center's staff shows unsurpassed professionalism. The quality of the facilities is on par with what you would expect from a Ruber center. The care they have given me in my rehabilitation has been absolutely personalized, accompanied at all times by a doctor and her nurse. I recommend this center with absolute confidence. (Original) Para empezar cabe destacar que es el único centro de rehabilitación que estaba absolutamente operativo en todo Madrid en pleno mes se agosto. El personal del centro muestra una profesionalidad insuperable. La calidad de las instalaciones están a la altura de lo que cabe esperar de un centro Ruber. La atención que me han dispensado en mi rehabilitación ha sido absolutamente personalizada, acompañado en todo momento por una doctora y por su enfermera. Recomiendo este centro con absoluta confianza.

I don't even know where to start to highlight the EXCELLENT SERVICE run by JAIME BENITO. It's something out of the ordinary. I have tried many centers and I can say that it is the best in Madrid. It brings together absolutely everything: professionalism, empathy, honesty, involvement. ALL. He is outstanding, but the team he leads is exceptional, each and every one of them. Because of my difficult schedules, practically everyone has treated me, and for quite complex problems. I could not be more thankful. In these times, this close treatment that they offer you is appreciated, being, without a doubt, the elite of physiotherapy and rehabilitation. Jaime, thank you for being there whenever I need it, your simplicity being number one (as is your team), and for that support that is needed so many times in these processes. I forgot to highlight, and not because it is less important, the interest, kindness, empathy and affection with which the Manager of the Medical Center, a key player, Ana Vega, treats me, as soon as I tell her my problem, my pathology moves Rome with Santiago for finding me the best specialist taking an interest above normal. In short, and not to go back too far, I CAN ONLY HAVE WORDS OF THANK YOU FOR THIS GREAT TEAM. I HUG WITH ALL MY LOVE TO ALL MY PHYSIOS, JAIME BENITO AND ANNA VEGA, AND OF COURSE TO MY WEAKNESS, the wonderful physio RAQUEL COMING FROM ANOTHER PLANET to make everything easier for us.

Great doctors. Now, this is if you can get reception to pick up the phone to make an appointment. I've been calling for THREE days to talk to my endocrinologist. There is no direct access to it by phone or email; The same thing happens to me with the other two specialists that I have visited at the center. Either you go through reception... or you go through reception. And if you need a prescription urgently, this inconvenience stops being fun... When they finally call you, you complain... they pretend they didn't hear you and ignore you. Totally frustrating. It is incredible that a clinic of this renown and quality has a failure of this nature.

Worst medical centre I have been too. Long waiting times even with an appointment. Blood results need weeks although it’s urgent. It’s expensive and additionally I am being blackmailed because the medical center did the bill wrong and they don’t want to give me my blood results. If I had more time I would honestly sue them and contact my lawyer

(Translated by Google) After going through a thousand dermatologists without results, I have finally found Doctor Moreno, a full-fledged professional, as soon as he saw me he knew what treatment I had to undergo and I cannot be happier with the result and that still remains !!! He is charming and is 100% involved so that you have perfect skin !!! I also have to mention Lucia, a girl who accompanies you in the laser processes, charming and with a lot of positive energy !!! 100% recommendable (Original) Después de pasar por mil dermatólogos sin resultado, por fin he dado con el Doctor Moreno, un profesional en toda regla, nada más verme supo que tratamiento tenía que ponerme y no puedo estar más feliz con el resultado y eso que aún queda !!! Es encantador y se implica al 100% para que te quede una piel perfecta!!! También he de mencionar a Lucía, una chica que te acompaña en los procesos de láser, encantadora y con mucha energía positiva!!! Recomendable al 100%

(Translated by Google) Disappointing. I looked for a problem with my skin which would be the best clinic I could go to in Madrid and I found this one, and just because of its fame and name it seemed perfect in addition to the recent comments. But my experience begins when the day of my appointment I was seen 40 minutes later than planned (although this did not cause me much discomfort), after all that wait the doctor appeared and in 30 seconds he had me dispatched and everything was in hands of the nursing team to do a biopsy. At the end they told me that the result would be in two weeks (this looked more and more like Social Security). At the end of everything, and I go home and wait the two weeks, I return to the clinic on the day and time of my appointment and the same long wait to collect the results ... to my surprise they tell me that I have an ALOPECIA problem when I they had done a biopsy on my back for a spot ... after my face of not understanding anything the doctor asked me 'they had taken a sample from your head, right?' To which I answer that no, that from the back ... the doctor says there has been an error. I, believing that I had taken another file or another report, it turns out that the doctor asks ... and when he returns he tells me that the error has been that it was sent to the laboratory as if it were a sample collected from the head ... but that the tumor I have is benign, etc. At the end of my consultation, one of the nurses tells me that they will send me the corrected result to the email since they had that error. More than a month has passed and I have not received that report yet. I wrote to them on WhatsApp since they had communicated with me that way (when they lost the photocopy of the document that proves that I am insured in Adeslas) to remind them that I am still waiting for the report and they have not even answered me. Deeply disappointed with this clinic. What had never happened to me in Public Health has happened to me in a place of supposed prestige. I understand that whoever goes to a consultation without medical insurance mediation will have a special treatment that those of us who go through private insurance do not receive, but that neglect and that disaster I do not think someone who entrusts their health to professionals with a vocation deserves. (Original) Decepcionante. Busqué por un problema en mi piel cuál sería la mejor clínica a la que podía ir en Madrid y encontré esta, ya solo por su fama y nombre me parecía perfecta además de los comentarios recientes. Pero mi experiencia empieza cuando el día de mi cita me atendieron 40 minutos más tarde de lo previsto (aunque esto no me supuso mucha molestia), después de toda esa espera apareció el doctor y en 30 segundos me tenía despachado y ya se quedó todo en manos del equipo de enfermería para hacerme una biopsia. Al terminar me dijeron que estaría el resultado en dos semanas (esto se parecía cada vez más a la Seguridad Social). Al finalizar todo, e irme a casa y esperar las dos semanas, vuelvo a la clínica el día y hora de mi cita y la misma espera larga para recoger los resultados... para mi sorpresa me dicen que tengo un problema de ALOPECIA cuando me habían hecho una biopsia en la espalda por una mancha... tras mi cara de no entender nada me pregunta el doctor 'te habían extraido una muestra de la cabeza, verdad?' A lo que les respondo que no, que de la espalda... el médico dice que ha habido un error. Yo, creyendo que había cogido otro expediente u otro informe resulta que el doctor sale a preguntar... y al volver me dice que el error ha sido que se envió al laboratorio como si fuese una muestra recogida de la cabeza.... pero que el tumor que tengo es benigno, etc. Al terminar mi consulta, me dice uno de los enfermeros que me enviarán el resultado corregido al email ya que en el que tenían estaba ese error. Ha pasado más de un mes y no me ha llegado aún ese informe. Les escribí por WhatsApp ya que se habían comunicado conmigo por esa vía (cuando perdieron la fotocopia del documento que acredita que estoy asegurado en Adeslas) para recordarles que aún espero el informe y ni me han contestado. Profundamente decepcionado con esta clínica. Lo que nunca me había pasado en la Sanidad Pública me ha pasado en un sitio de supuesto prestigio. Entiendo que quien va a una consulta sin mediación de seguro medico tendrá un trato especial que no recibimos quienes vamos a través de un seguro privado, pero esa dejadez y ese desastre no creo que se merezca alguien que confía su salud a unos profesionales con vocación.

(Translated by Google) When you are going to have an aesthetic operation, it is a pleasure to put yourself in the hands of Dr. Franco de Góngora and his team. They treat the patient with care and professionalism. His team, in which he mentioned Miss Irene, is attentive to you at all times... before and after the operation. Thanks Irene!!! You are a charm. And thanks to the doctor for his work ... done with love. (Original) Cuando vas a realizarte una operación de estética es todo un placer ponerte en manos del doctor Franco de Góngora y su equipo. Tratan con cariño y profesionalidad al paciente. Su equipo en el cual mencionó a la señorita Irene está atenta en todo momento de ti...antes y después de la operación. Gracias Irene!!! Eres un encanto. Y gracias al doctor por su trabajo ....realizado con cariño.

The best physiotherapists in Madrid! Specifically Carmen, but I think they are all fantastic. I have tried many physios in my life and there is no comparison, super professional, one-hour sessions, punctual, they adapt the treatment every day. I also recommend postpartum assessments. A marvel!

The telephone service is a disaster. It cannot be that in a high-class medical center they almost never answer the phone.

The physiotherapy team is excellent. Jaime, and his entire team of professionals make you feel at home and guide you to overcome your ailment. The environment is wonderful, they have the latest technology and they give each patient the attention they need. I can only thank them for the treatment they have given me and recommend their services to everyone.

(Translated by Google) Excellent care and management by Dr. Francisco Campillo and midwife María Jesús. They managed to provide me with an amazing birthing experience. His kind and affectionate treatment made the feeling of being in the best hands always present. Many thanks to them and all the maternity staff. (Original) Excelente atención y manejo por el doctor Francisco Campillo y la matrona María Jesús. Consiguieron proporcionarme una experiencia de parto increíble. Su trato amable y de cariño hizo que la sensación de estar en las mejores manos estuviera siempre presente. Muchas gracias a ellos y todo el personal de maternidad.

(Translated by Google) Last Friday, I went with my daughter to the medical center, because she had a review of her hair treatment and wanted information for another treatment that we are evaluating. But the receptionist on the floor told me that I could not wait or enter with her !!!!!. I don't even wonder if she was vaccinated and of course we had masks and we had cleaned our hands with hydrogel ....... even I have a very recent PCR. In the end, we are going to carry out the treatment in another center, where they explained everything to us very well, at two o'clock, and we did not have any type of limitation to attend to us. A pity that with the excuse of COVID, education is lost. All the best. (Original) El pasado viernes, fui con mi hija al centro médico, porque tenía una revisión de su tratamiento capilar y quería información para otro tratamiento que estamos valorando. Pero la recepcionista de planta me indicó que no podía esperar ni entrar con ella!!!!!. Ni siquiera me pregunto si estaba vacunada y como es lógico teníamos mascarillas y nos habíamos limpiado las manos con hidrogel....... incluso yo tengo una PCR muy reciente. Al final, vamos a realizar el tratamiento en otro centro, donde nos explicaron todo muy bien, a las dos, y no tuvimos ningún tipo de limitación para atendernos. Una pena que con la excusa del COVID, se pierda la educación. Un saludo.

(Translated by Google) The treatment received by Dr. Franco has been unbeatable. Also from his secretary Irene !! They have managed that, after seeing many clinics, hospitals and surgeons, I would stay with them without hesitation. The Doctor is an incredible professional, but at the same time close. Better impossible. (Original) El trato recibido por parte del Dr. Franco ha sido inmejorable. También de su secretaria Irene!! Han conseguido que, después de ver muchas clínicas, hospitales y cirujanos, me quedara con ellos sin dudarlo. El Doctor es un profesional increíble, pero a su vez cercano. Mejor imposible.

(Translated by Google) The experience with one of the doctors at this center was disastrous, I have been admitted twice this year for it and I cannot improve, the fact is that I was aware of what happened to me almost 5 months later and now I still do not fully understand it. . The worst thing was when I asked ATP to remove this doctor's access to my medical records and I received a call from management worrying about me and to find out what had happened, and after almost an hour talking I realized that the medical director was the only thing he was looking for was to protect the doctor and his hospital. In fact, he continues to work in this clinic. From the hospital they never called any of the doctors who are treating me now because of what this doctor did to me almost a year ago, they did not verify anything about my physical and mental injuries. I gave them the phone number of all my doctors, and none of them received a call to inquire. I still see three doctors in Ruber International from other specialties and I do clinical tests in him, I have been going to Ruber for 20 years, even the two admissions have been in Ruber International and one of them recently. In Ruber's medical direction I do not trust, what this doctor did should have been supervised and he should have tried to repair the damage. Nobody did anything and I am still being treated a year later. With this opinion I just want to warn everyone of something that happened to me in the first person, be careful please, not all the doctors who work in these clinics are good, and also bad people cannot be good doctors. I'm sorry I didn't tell you before but I couldn't, I was too traumatized. Beware! (Original) La experiencia con uno de los médicos de este centro fue nefasta, he sido ingresada dos veces este año por ello y no consigo mejorar, el caso es que fui consciente de lo que me pasó casi 5 meses después y ahora todavía no lo entiendo del todo. Lo peor fue cuando le pedí a ATP que quitaran el acceso de este médico a mis historíales y recibí una llamada desde dirección preocupándose por mi y para averiguar que había pasado, y después de casi una hora hablando me di cuenta que la directora médica lo único que buscaba era proteger al médico y a su hospital. De hecho sigue trabajando en esta clínica. Desde el hospital nunca llamaron a ninguno de los médicos que me están tratando ahora por lo que me hizo este médico ya hace casi un año, no comprobaron nada de mis lesiones físicas y mentales. Les di el teléfono de todos mis médicos actúale y ninguno recibió una llamada para interesarse. Aún sigo viendo a tres médicos en Ruber Internacional de otras especialidades y me hago pruebas clínicas en el, llevo 20 años acudiendo a Ruber incluso los dos ingresos han sido en Ruber Internacional y uno de ellos hace poco. En la dirección médica de Ruber no confío, lo que hizo este médico debería de haber sido supervisado y él debería de haber intentado reparar el daño. Nadie hizo nada y yo sigo siendo tratada un año después. Con esta opinión solo quiero advertir a todo el mundo de algo que me paso a mí en primera persona, tener cuidado por favor, no todos los médicos que trabajan en estas clínicas son buenos, y además las malas personas no pueden ser buenos médicos. Siento no haberlo contado antes pero no podía, estaba demasiado traumatizada. Tener cuidado!

The doctor is great, but the receptionists don't know very well, 1 month ago they made an appointment for me today at 5:00 p.m. with the immunologist and it turns out that the doctor doesn't have a consultation today, having a waiting list of months...great... .and he apologizes or tries to find a solution, the truth is that in this aspect there is zero professionalism, very bad.

It is an exceptional clinic,

Ease of getting an appointment and a great Dermatology team for the treatment, both professional and close, that I received.

Non-existent service at a golden price. For both the reception and the doctors, this place is a money grabber and not a medical center where they care in the slightest about you.

I want to point out the attention, professionalism, and honesty of Doctor Sánchez Encinas. An exquisite and empathetic treatment with the patient and family is something that demonstrates his human warmth and, above all, the emotional management of this disease. We are very grateful!!

Dr. Roberto Martínez is a great professional and a close and super kind person. Score of 10. I want to thank this doctor and his entire team, as well as his secretaries, for the treatment and attention received. Thanks for everything

(Translated by Google) The hospital, with all its technology and its great group of professionals, means that both patients and employees benefit from the best advanced techniques in surgery at the highest level. I can only thank and corroborate my greatest appreciation to Dr. Don Javier Cobo Soriano for the intervention I underwent, thanks to his rapid diagnosis and subsequent surgery for canal stenosis and L4-L5 and L5-S1 disc herniation. Eternally grateful. (Original) El hospital con toda su tecnología y su gran conjunto de profesionales hacen que tanto pacientes como empleados nos beneficiemos de las mejores técnicas avanzadas en cirugía al máximo nivel. Sólo puedo dar las gracias y corroborar mi mayor reconocimiento para el Doctor Don Javier Cobo Soriano por la intervención a la que fui sometido, gracias a su rápido diagnóstico y posterior cirugía de estenosis de canal y hernia discal L4-L5 y L5-S1. Eternamente agradecido.

(Translated by Google) My experience: Surgery with Dr. Franco and team: Operating with Dr. Franco is a guarantee of a great professional job; meticulous and perfect before, during and after the intervention. I add to seniors the humane treatment and patient care from the doctor himself and his team (I especially mention Irene). Better impossible. (Original) Mi experiencia: Cirugía con el doctor Franco y equipo: Operarte con el doctor Franco es garantía de un gran trabajo profesional; minucioso y perfecto antes, durante y después de la intervención. Añado a mayores el trato humano y la atención al paciente del propio doctor y de su equipo (menciono especialmente a Irene). Mejor imposible.

(Translated by Google) My experience with Chiron has always been very good. Thanks to an emergency doctor in Barcelona I am alive, so I trust them a lot and the truth is that they have very good professionals. It's just my experience. (Original) Mi experiencia con Quirón siempre ha sido muy buena. Gracias a un médico de urgencias de Barcelona estoy viva, así que confío mucho en ellos y la verdad es que tienen muy buenos profesionales. Al menos es mi experiencia.

(Translated by Google) Good morning, my husband was admitted and the Vascular Angiology team were all professionals and treated the patient well. It's a shame we don't have them in public because even in administration Lucía, always dedicated to her work, helped us a lot to solve problems with the insurance company ... The treatment of doctors, nurses, cleaning, you cannot ask for more ... Excellent ... They always try to help you with great affection ... Thank you ... Greetings ... (Original) Buenos días,estuvo mi marido ingresado y el equipo de Angiología Vascular todos unos profesionales y un buen trato con el paciente, lastima que no los tengamos en lo público porque e incluso en administración Lucía siempre entregada en su trabajo nos ayudó mucho a resolver problemas con la compañía aseguradora ...El trato de médicos,enfermeras,limpieza no se puede pedir más..Excelente.. Siempre tratan de ayudarte con mucho cariño..Gracias ..Un saludo..

Serene atmosphere, convenient location, and great service

(Translated by Google) I miss that the equipment they have to treat vascular pathology does not appear on the website. I Ciara by friends who have received the highest quality care (Original) Echo en falta que no aparezcan en la página web que equipo que tienen para tratar patología vascular . Me Ciara por amigos que han recibido una atención de máxima calidad

(Translated by Google) The good personal and professional treatment is what I would highlight most about this medical center. The details of affection, closeness and professionalism, is something that is highly valued when you have to enter a hospital. and in this center, from minute one I have been able to verify it. It shows where there is a good management behind and a medical team with an unbeatable human quality. Congratulations (Original) El buen trato personal y profesional es lo que más destacaría de este céntro médico. Los detalles de cariño, la cercanía y la profesionalidad, es algo que se valora mucho cuando tienes que entrar a un hospital. y en este centro, desde el minuto uno lo he podido comprobar. Se nota donde hay una buena dirección detrás y un cuadro médico con una calidad humana inmejorable. Enhorabuena

(Translated by Google) Words cannot describe how happy I am, I had a blepharoplasty with Dr. Franco last week. The result is exceptional, but I was counting on it, what has surprised me the most has been the treatment, the follow-up, his professionalism ..... he was always very honest with the options and very prudent, patient, never in a hurry, transmitting a security that later has been reflected in his work .... I do not forget his team, especially Irene, who every day after the intervention was aware of me. Many thanks!!!! (Original) No tengo palabras para describir lo contenta que estoy, me sometí a una blefaroplastia con el Dr. Franco la semana pasada. El resultado es excepcional, pero contaba con ello, lo que más me ha sorprendido ha sido el trato, el seguimiento, su profesionalidad..... siempre fue muy sincero con las opciones y muy prudente, paciente, nunca con prisa, trasmitiendo una seguridad que luego se ha plasmado en su trabajo.... No me olvido de su equipo en especial de Irene, que cada día después de la intervención estuvo pendiente de mi. Muchísimas gracias!!!!

(Translated by Google) I have gone to dermatology and the care has been great from the first minute. Both at the reception of this section, as the doctors. Today I was treated by Dr. Samuel, extremely attentive and professional. The other doctors have been too. I want to congratulate this center for all this. I will not hesitate to recommend it. (Original) He ido a dermatología y la atención ha sido estupenda desde el primer minuto. Tanto en la recepción de esta sección, como los doctores. Hoy me ha atendido el doctor Samuel, sumamente atento y profesional. Los otros doctores también lo han sido. Quiero dar la enhorabuena a este centro por todo ello. No dudaré en recomendarlo.

(Translated by Google) Congratulations to Dr Franco and his team at Ricart! Amazing how you make everything look easy and enjoyable. Thanks a thousand. A hug (Original) Enhorabuena al Dr Franco y su equipo en Ricart! Increíble como hacéis que todo parezca fácil y agradable. Gracias mil. Un abrazo

(Translated by Google) No complaints, and to highlight the friendly treatment of the staff, when you have to go to a hospital, the efficiency in the diagnosis and the treatment received is the most important thing. Thank you all (Original) Ninguna queja, y destacar el trato amable del personal, cuando tienes que ir a un hospital, la eficiencia en el diagnóstico y el trato recibido es lo más importante. Gracias a todos

(Translated by Google) A few days ago I had a medical test at this hospital in Mirasierra and the attention of both Dr. Vicente and all the hospital staff was excellent, in addition to punctuality. thank you all (Original) Hace unos días me realizaron una prueba médica en este hospital en Mirasierra y la atención tanto de la doctora Vicente como de todo el personal del hospital fue excelente, además de la puntualidad. Gracias todos

Doctor Percovich, excellent doctor, super nice, 1-hour consultation, gave a solution to my illness, which is complicated, I recommend him without a doubt, it is worth going to a private center where they listen to you and try to help you, the center is very nice. Thank you Doctor Percovich for his attention and kindness.