New Han's Chinese Restaurant image

New Han's Chinese Restaurant

Restaurant Chinese restaurant Meal delivery

😠 New hans makes great food, I enjoy their dishes! But the customer service here is bad. The young man at the front of the restaurant is always very rude and has a very unpleasant attitude. He always seems irritated and treats customers rudely. I have never been greeted kindly at this restaurant, and... People often mention chicken, good, service, order, time, rice, shrimp,


Address

4875 Floyd Rd SW, Mableton, GA 30126

Website

newhansmableton.kwickmenu.com

Contact

(770) 941-2314

Price rating

$ $$$

Rating on Google Maps

3.70 (218 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 10 PM
  • Wednesday: 11 AM to 10 PM
  • Thursday: 11 AM to 10 PM
  • Friday: 11 AM to 10:30 PM
  • Saturday: 11 AM to 10:30 PM
  • Sunday: 12 to 10 PM
  • Monday: Closed

Featured Reviews


Frequently mentioned in reviews: chicken (11) good (7) service (6) order (6) time (6) rice (6) shrimp (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Keith Williams J. 1 year ago on Google
    Now even though I didn't obtain a degree, I do consider myself a bit of a Chinese food expert and this place is solid! It passed my test where atleast two out of the three dishes has to hit - wangz, general tsos and chicken and broccoli. Which one helped them pass? Well you'll just have to go and find out for yourselves! 😂... spoiler: it's the one that rhymes with chicken and broccoli!
    2 people found this review helpful 👍

  • 1/5 JCP912 2 years ago on Google
    So bad, lucky I didn’t go to the hospital. Gen Tso chicken was so old and gross, seemed like it was cooked three days in a row. Complete Garbage, absolutely disgusting. Spring roll was freezer burned mush. Rice was terrible too. Never get near this dump, still makes me gag thinking about it.
    2 people found this review helpful 👍

  • 1/5 Nickolle D. 1 year ago on Google
    New hans makes great food, I enjoy their dishes! But the customer service here is bad. The young man at the front of the restaurant is always very rude and has a very unpleasant attitude. He always seems irritated and treats customers rudely. I have never been greeted kindly at this restaurant, and I order all the time. When ordering takeout on the phone he is always rushing and often messes up my orders. Food here is great and I love supporting small businesses but as a customer, the customer service needs to change. Please treat your customers better! Be kind, patient, and greet your customers, who help support your business.
    2 people found this review helpful 👍

  • 1/5 Destiny L. 1 year ago on Google
    I decided to try this restaurant and the food is disgusting! Me and my family ordered a decent amount of food and nothing, I mean nothing was pleasing. Unfortunately we threw our food and money away when buying food from here. Please try another Chinese restaurant before considering this one. I’ve literally had better down the street.
    1 person found this review helpful 👍

  • 1/5 Dale G. 2 years ago on Google
    Very difficult to obtain mustard condiments and napkins. The other condiments, soy sauce, too much salt, and duck sauce, too much sugar is plentiful but I trash them since I am on low sodium no sugar diet. Place has gone down the last 2 years but prices are up. Last order of fried chicken wings and fries old and cold. There's better places to spend your money. I don't recommend New Hans.
    1 person found this review helpful 👍

  • 4/5 gwen j. 2 years ago on Google
    The food is always hot and tasty the prices are reasonable is closed just now for dining in
    1 person found this review helpful 👍

  • 1/5 Jimmy F. 6 months ago on Google
    I called was going to place an order and asked did they deliver once I asked the owner hung up on me I called back again and she was very rude.

  • 1/5 Virat K. 6 months ago on Google
    Used to be in my place to go but lately the screwed up several times third times is charming no longer go there disappointed!!!!!

  • 1/5 Joe B. 7 months ago on Google
    RUDEEEE!!! Was recommended here by a coworker. I called to place an order and the woman said “Hello” and that was it. Felt as though I called a friend not a business. She proceeded to disrespect me when she didnt clearly hear me say my name. This would’ve been my first time here. I did not go through with the order and I will not be returning!!

  • 5/5 Demetrius F. 6 months ago on Google
    Don’t care for dinning in get your food and go it’s a dang good restaurant food is all around good, get the 10pc wing with pork fried rice is my all time favorite

  • 5/5 Donald H. 7 months ago on Google
    Love their Hot and Sour soup Love their shrimp eggroll Just Love their Food. Have Never gotten a bad meal there.

  • 1/5 Adrienne J. 8 months ago on Google
    First and last time eating here. We ordered Veg low mein, shrimp fried rice, general chicken, spring rolls, and shrimp rolls. The shrimp fried rice was the only thing with flavor, everything else was bland. The cashier lack customer service skills. First impression is the lasting impression. Which was not good. New Han's is a No Thank You!!!

  • 4/5 Douglas G. 7 months ago on Google
    I don’t know where you are going to get better American/Chinese takeout in the area. Emphasis on takeout. They have several tables but it doesn’t feel they want you there. I like the boneless short ribs. The are sweet and juicy and hit the spot every time. The wait times are short and it feels the employees patience are even shorter.

  • 4/5 J Scot K. 8 months ago on Google
    Ordered take out including sweet & sour chicken with white rice, spring roll and a shrimp roll. Portions were large and the food came out hot with a 10 minute drive home. The sweet & sour chicken could have had a little more flavor, but for the price and convenience, it was good.

  • 5/5 Judy C. 1 year ago on Google
    1st time there. Good food. I’ll be back.

  • 4/5 Traditional W. 10 months ago on Google
    Don’t expect much in the way of customer service, they aren’t rude but they aren’t friendly or welcoming… the Food is very very good with big portions.

  • 4/5 Kimberly S. 1 year ago on Google
    Fast service. Great price. Love the food. My go to spot when I'm in the mood for Chinese takeout.

  • 3/5 Valrie S. 1 year ago on Google
    They're cashew chicken is horrible. Will never order that again. Worst I've ever had. Usually I like their food and cashew chicken from other restaurants is usually my favorite.

  • 5/5 Sarah S. 1 year ago on Google
    The orange chicken here is amazing! They really use orange in it instead of orange flavoured sauce! Its great! Best ive had since i moved to the us

  • 1/5 Robbie R. 1 year ago on Google
    Ordered schezwan chicken for lunch and it tasted like spagetti sauce w rice. Very surprised and disappointed.

  • 1/5 J K. 1 year ago on Google
    AVOID!! This place made so sick after eating it. Went once and was sick all night. Also the food isn't very good. At all

  • 5/5 Warren P. 1 year ago on Google
    My favorite Chinese place! Food is always good and hot. No bad experiences since I been going there for many years

  • 5/5 Denise G. 1 year ago on Google
    Great food I had the braised wings and shrimp fried rice. Fast service.


Call (770) 941-2314 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()