We’re from NC so of course we have our souther charm to sprinkle around. When we walked in we were greeted with a nice lady behind the desk to the right and we politely asked her if our card work here in OHIO as well. She said yes. So we proceeded to walk to the product we needed. The “manager” I’m guessing walks by and glances at me like I’m shop lifting. My hand sanitizer clipped to my kavu bag was leaking all over my shirt. While this is in my hand and I’m cleaning my mess up on my shirt and bottle, she walks up and tells my sister “I’m gonna need you to pull your mask up” while the mask was clearly covering her face correctly nose and all. Then proceeds to look at me and says “ma’am we ask that you not smell product before you buy it” I proceeded to tell her that it was mine and it’s clipped to my bag. The store didn’t have our product and we walked out and left. This was not a great experience to say the least! Will not be back. Maybe if I had Botox and LouisV bag she would have been more nice 🤷🏽‍♀️

Very clean and workers were friendly helped me get a membership and made my process very easy as a paul Mitchell student.

Girls are always very nice when you come to the store. They are always very helpful also... lots to select from they have every professional li e you need

What is the problem with the air conditioning here? Its always @ 80 degrees in this store & even worse ehen it's really humid outside??? Great knowledgable staff!

Everyone on staff is very helpful. They always have great deals and in stock products.

Nice location. Friendly staff. Certain staff members are in need of product training.

They are very nice every time I go there!

Usually love it there, but they were out of a lot!