1/5 D.C. M. 7 months ago on Google
Terrible
Experience!!!
The
$99
x-ray
and
cleaning
sign
is
a
lure!
Unfortunately,
I
did
not
check
the
previous
reviews
and
scam
warnings
for
potential
customers!
Ā Yes,
I
totally
agreeā¦
This
is
a
shady
business
,Q
and
A
is
NOT
transparent
with
their
prices.
Ā Lisa
(Office
Mgr)
You
donāt
tell
me
what
I
will
have
done,
and
in
what
order,
I
am
paying
you!
The
tooth
in
question
and
price
quote
of
$2,843
was
suspect.
Besides
the
pressure
to
purchase
an
Ā in-office
membership
discount
plan
(I
did
not
ask
for
it!)
When
I
confronted
Lisa
with
the
disastrous
cleaning
with
Chris(your
hygienist)
-she
literally
drenched
me
with
water
constantly
down
my
neck
and
back!
I
had
NEVER
had
a
cleaning
done
so
terribly!!!
Chris
did
not
come
across
as
being
experienced!!
Her
aggressive
handling
of
the
tools
chipped
my
rear
molar.
When
I
told
Chris
the
tooth
felt
rough,
she
brushed
off
my
concerns
and
ran
out
the
office
to
another
room.
When
I
shared
the
poor
cleaning
experience
with
Lisa
(office
mgr),
she
did
not
seem
to
be
surprised!
Replying,
would
you
like
the
doctor
to
look
at
it?
Actually,
he
told
me
itās
a
cavity
and
I
had
3
cavities.
Nope!
Iām
not
giving
you
another
dime
and
I
donāt
trust
you!Ā I
returned
to
the
office
the
following
day
to
complete
a
medical
record/x-ray
release
form.
Ā Lisa
(office
mgr)
refused
to
give
me
the
paperwork
to
release
MY
paid
in
full
x-rays
and
medical
records!!!
Ā I
was
told
to
do
it
online.
Well,
Iām
standing
in
the
office!!!
After
submitting
a
request
online,
the
system
rejected
my
request
form.
I
HAD
TO
ASK
THE
NEW
DENTIST
TO
REQUEST
MY
RECORDS!!!!
Then
(Lisa)tells
them
48
hours.
The
staff
at
my
*2nd
opinion
dentist
office
was
totally
appalled
with
Lisaās
response
and
attitude
when
they
called.
Very
unprofessional
and
unethical.
NOTE:
My
second
opinion
did
NOT
find
the
2
extra
cavities!!!!!He
did
NOT
agree
with
the
$2,843
root
canal
diagnosis.
Ā The
recommendations
for
that
tooth
cost
me
$96!
Meanwhile,
the
chipped
tooth
will
be
replaced
at
the
new
office.
BUYER
BEWARE
OF
DISCOUNT
OFFERS!
Ā ALWAYS
INVESTIGATE.
THIS
matter
will
be
forwarded
to
the
OHIO
STATE
DENTAL
BOARD
for
their
records!
This
experience
was
unacceptable
and
should
not
happen
to
anyone!
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