My rings look beautiful, just like brand new! They did the best re-sizing and repair. I have had them repaired before at a chain store and they did not compare to how beautiful they look now. I would highly recommend Don Basch Jewelers. We had the best experience. Very friendly staff, more than willing to help, and very patient while we shopped for a new wedding band for my husband. We are very happy we chose to go here.

Time to write a long overdue review! I apologize in advance for the poor picture qualities, I ended up using my old phone to take the pictures. We were originally waiting for the professional photographer to take the close up detail pictures of the rings so I could use those in my review, but our plans got screwed up a bit and I didn't want to push off this review any longer than necessary in case it might help anyone else who is currently still deciding. Before we started the design process for my wedding ring set, I was super nervous. I'm the annoying type of perfectionist who will spend months scouring the Internet and doing a ton of research before taking the plunge. If you're familiar with Game Theory, that is basically how I make all of my big decisions. After all, wedding rings are a big financial decision, and I'd rather nail it the first time rather than just settling for something I was just okay with, you know? I plan to wear this and look at it on my hand every day for the rest of my life. I didn't want to have any regrets. So that is how I initially landed on Don Basch, after going over each and every review for dozens and dozens of local jewelers in NEO. It was just when their new building opened up. I've only ever been to jewelers in India when I visited family growing up, so I wasn't sure what to expect here. But I was immediately greeted by Marissa who was absolutely wonderful! I've never made custom jewelry before, so I was a total newb, but from start to finish, Marissa was incredibly patient and helpful, walking me through the process, taking time to design and help research ideas based off of my (very non-traditional color) unique tastes. Mind you, jewelers in India are not known for bedside manner and can be impatient and pushy, but my experience with Don Basch was super refreshing because it was the total opposite, especially for someone who is as anxious and indecisive as I am! :) Never once during the entire process, did I ever feel judged or rushed, or ever felt like anything was being "upsold". In fact, they were super great and upfront about competitive pricing, and letting me feel empowered to be able to drive decisions. Marissa was on top of the whole thing, and kept me in the decision the loop the entire time, with frequent status updates throughout. Now Marissa is the one who I worked with, and let me tell you, she is amazing. As I said, I am not into traditional designs, and even though I had a general idea and picture of what I wanted to do, I swear Marissa must have some epic Jedi-mind tricks because she knew exactly what I was thinking, better than I was and she was able to find me the absolute most beautiful colors that i could have ever imagined. I mean pictures cannot even begin to capture how beautiful that pink pear is, in person. What's more is that I knew I wanted to include a cat-themed detail since I love my fur-babies, but had no idea how to translate that, and so she was able to design a beautiful peek-a-boo cat that I can clearly look at between the two rings, while still allowing light to enter and illuminate the stones. That is some next level ninja mastery there, so I highly recommend her design and knowledge if you are also looking to find that perfect piece :) Seeing the final produce blew my mind, and never in a million years would I have ever been able to imagine something as epic as what she delivered. She is a boss at what she does and I am so grateful. All in all, it was an amazing experience and I 12/10 would definitely recommend Don Basch to anyone who is interested. I can't wait to get an excuse to go back and make me some matching earrings/necklaces/bracelets. Lastly, if you know anything about Indians, we are serious about quality jewelry and if my grandmother were still here, she'd be their number 1 customer :) So honestly, that right there, says it all

Marissa was extremely knowledgeable and helpful during the entire engagement ring design process. She displayed several diamonds meeting or exceeding my spec preferences, helped me pick out a beautiful setting option, and even provided options for additional cost savings. The Don Basch team has also made resizing and inspection appointments quick and easy. Highly recommend.

I had the most beautiful engagement day I could have ever dreamt of and the ring took my breath away! My fiance could not have pieced together a more perfect ring that is special to me, my name, and my culture. The craftsmanship of this ring is second to none and I highly recommend working with this team if you're looking to create something unique and special to YOU! Thank you Don Basch Jewelers for being part of our special day that we'll remember forever!

Incredibly welcoming staff, enjoyed catching up with Dan and especially working with Donnie!!! Beautiful arrangement of 5 gem stones evenly placed on a white gold bracelet, with white gold hearts between each!! (Don Sr.'s masterful idea to fix the hearts midway between each stone by the way!!). Cannot thank you guys enough..She's going to love it!!!

Very Friendly and knowledgeable about what I wanted. Let me look through a catalog to find the perfect ring to represent my 44 yrs with my husband who just passed. I found a ring with heart shape garnet and diamond stones (our birthstone). They were fast and Charlie put me at ease when I told him about Paul. I missed their store being in Ravenna, but I will be back to this new store.

Amazing! The new store is beautiful. Charlie was so helpful. He listened to what we were looking for, provided many options to meet our requirements, and explained the "Denise Anne" trade up policy to us so we could make the best choice at that time. I absolutely LOVE my new diamonds and will only shop at Don Basch for all of my jewelry needs.

I came in with not much of an idea of what style engagement ring to give my soon to be fiancé. Marissa, who I have worked with before on other jewelry helped me create a ring that was stunning and unique. I am so grateful for her and the staff at Don Basch for helping me!

Don made me the most beautiful ring using stones from my moms wedding ring and with my style! It is unique and such an exquisite keepsake!! The whole team was helpful and friendly, a truly amazing experience!!

You’ve done it again! Your staff is incredibly knowledgeable, extremely welcoming and has impeccable taste. I have been a loyal customer for years. I have brought in heirloom and sentimental pieces for repairs, other pieces for appraisals as well as purchases. Thank you Marissa so much for picking out the perfect wedding bands for us and making us feel really special. To any prospective customers, they will have you at hello. You will be blown away by the beautiful jewelry and like my family, you will be a part of theirs for life.

Thanks to everyone at Basch Jewelers. It was nice to meet you. You all have an awesome business. I'll be recommending you for sure. Great service, great prices, and you took great care of me and made my purchase so simple. See you soon. Merry Christmas.

When we moved to Medina Ohio I needed to find a reputable jeweler and discovered Don Basch Jewelers. It’s a trustworthy, family owned business with exceptional customer service. I’ve not been there often, but when I visit, I am actually recognized as a former customer. I was disappointed when the Medina location was closed, but Macedonia is just a few minutes farther away from where I live. Marissa especially has been great to work with and has sold me fine quality jewelry at reasonable prices. I will continue to use Don Basch for my fine jewelry needs.

My husband had gotten me beautiful jewelry from Don Basch for years. He has since passed away and I no longer live in the state. However, I had a difficult repair that I needed for a piece of jewelry I had. I traveled from Florida to Ohio to have him fix it. It turned out beautiful! Thank you! You are the best. Quality, honesty and integrity are the words I would use to describe you.

Marissa was great to work with. Like many people, I don't have a lot of time. But I wanted to be sure I got the right ring. I expressed to Marissa what I was looking for, she answered all my questions quickly and thoroughly and we nailed the ring (my now fiance would agree...and she said yes!). Don Basch had a great selection of stones and jewelry. We will be getting out wedding bands there too! Thanks so much!

I recently got engaged and my fiancé got the engagement ring from Don Basch which is absolutely beautiful and everything I’ve ever dreamt of. Marissa was a huge help throughout the engagement process and she is truly the best. We are so excited we went through Don Basch, they definitely made our engagement special! Highly recommend.

My fiancé got my engagement ring from Don Basch and it’s absolutely beautiful. Marisa was very helpful to him. We recently had them make a special necklace for me and they did a great job on that as well. Everyone is extremely friendly and they have the cutest worker, Rosie 🐶 It’s a pleasant, welcoming experience every time I walk in. Lovely family owned business.

I had an amazing experience working with Don Basch Jewelers picking out an engagement ring! The entire process was stress and pressure free. Donny and Marissa were awesome at explaining different styles and features for each ring/diamond, and helped me find the one that had everything I wanted. Would highly recommend!

I wish I could give 10 stars! Donny worked with my fiancé for months to craft my dream engagement ring. Every request was met in an unbelievably timely manner. Donny, and the rest of the team, couldn't have been more informative, flexible, and friendly. We happened to stumble upon this business and I couldn't be more thankful that we did! We will be returning for future jewelry purchases.

I cannot say enough about how positive my experience was with Don Basch Jewelers. Marissa was wonderful. My fiance' had given me his grandmother and grandfather's family rings and diamonds and told me to design what I wanted. I had a vision of what I wanted, art deco and unique but wasn't sure if it was possible. Marissa and the team helped guide me on what I liked and what would look elegant and grow with me, which is what I wanted. I can't stop looking at my engagement ring and appreciate how patient she was with me as I had lots of questions and changed my mind a few times! The CAD drawings and mold were so helpful but it was her and the designers I trusted. I would recommend them to anyone that wants to buy a current or custom piece The picture doesn't do it justice!

My fiance and I have been working with Don Basch Jewelers for some years now for my engagement ring and eventually our wedding bands. WE LOVE THEM and 10/10 highly recommended. Every worker we have worked with (esp Lisa!) has been so knowledgeable, flexible, and kind. They have worked with and listened to what we wanted when it came to our custom rings. Everything was explained thoroughly and again, they are very accommodating and flexible. Look no further for your jewelry needs!

We can not say enough great things about, Don Basch Jewelers!! From the quality of workmanship and the stunning diamonds they have to choose from we are never disappointed. We recently had my wedding ring fixed and cleaned and to my surprise it somehow looks better than before…crazy what a good cleaning can do to a wedding ring that’s 30 years old. Happy to say we’ve been customers for over 30 years.

Expert craftsmanship. Delightful staff. Prompt service and quick return of items. I use them for all of my jewelry repairs. I once had a custom request to preserve some keys from the house my grandfather built and Don made the arrangements for plating, polishing, and adding bales so they could be worn as necklaces. These are precious to me and I appreciate Don’s sensitivity to the project. In fact, all of my staff interactions have been professional, attentive, and positive. Recently I had a wedding set soldered, a right hand ring examined for loose stones, and both rings appraised for insurance. The cost was reasonable and I had my rings returned in less than two weeks. I heartily recommend Don Basch Jewelers for all your jewelry needs.