1/5 Aswini L. 6 months ago on Google • 2 reviews
Our
experience
with
SO
Fitness
Studio
Madipakam.
My
wife
Aswini
had
joined
this
Gym
on
Aug
03rd
2023,
For
the
first
time
in
my
life
I
stepped
into
the
police
station
to
complain
for
following
reasons
The
Trainers
are
teaching
incorrect
Exercises
to
the
clients
that
will
definitely
lead
to
an
injury,
there
is
an
excercise
called
Both
arm
Dumble
rowing,
They
taught
my
wife
incorrectly,
I
usually
ask
my
wife
what
all
the
exercises
they
taught
you
in
gym
and
she
showed
me
the
form
that
is
incorrect
excercise,
I
went
to
the
gym
and
contacted
the
manager
her
name
is
Saranya.
We
told
her
that
your
trainers
are
teaching
incorrect
exercise,
also
no
start
buttons
on
EFX
machine
broken
fans
and
very
importantly
poor
cleanliness,
on
the
floor
found
bunch
of
hair
and
unhygienic
toilet.
So
I
said
we
paid
for
1
year
10K
asked
her
to
take
one
month's
fees
and
return
the
remaining
amount,
she
denied
saying
they
will
not
refund
instead
they
will
correct
their
mistakes
and
asked
my
wife
to
continue.
One
thing
I
forgot
there
is
one
senior
trainer
her
name
is
Kavitha,
I
told
the
excercise
what
ur
trainer
had
taught
my
wife
is
incorrect,
she
asked
my
wife
to
show
the
form
how
they
taught,
surprisingly
senior
trainer
had
said
that
is
the
correct
form
also
she
said
she
is
a
international
certified
trainer,
later
I
showed
the
correct
form
how
we
need
to
do
a
both
arm
dumble
rowing..
they
accepted
and
they
told
they
will
educate
all
the
trainers
and
correct
the
forms..
Since
they
accepted
we
have
given
them
a
chance
to
correct
it,
I
also
asked
my
wife
to
continue
the
gym.
But
after
two
days
the
same
exercise
was
incorrectly
done
by
another
client
and
trainer
had
not
corrected
it.
Even
after
giving
a
chance
to
correct
the
trainers
management
have
not
educated
the
trainers
and
the
cleanliness
is
not
followed.
Again
I
went
and
met
the
manager
Saranya
for
a
refund
stating
the
issues,
she
said
no
refund,
also
owner
details
was
not
given
to
us
to
share
our
concerns,
we
tried
to
send
her
the
message
on
facebook
and
Insta
what
we
faced
in
the
gym
but
no
response.
Mostly
they
said
as
per
the
policy
refund
will
not
be
given,
But
seriously
in
the
policy
it
is
not
mentioned
that
we
will
teach
incorrect
exercise
and
we
will
not
maintain
the
hygiene
in
the
gym
etc
also
we
will
not
provide
refund..
That
is
why
we
went
to
the
police
station
to
complain
about
the
Gym
and
its
services
asking
for
a
refund.
After
giving
the
complaint
we
waited
for
3
days
to
get
a
response
from
the
gym.
After
3
days
again
we
followed
up
and
we
got
a
response
from
a
person
Kamalakannan
was
telling
the
police
that
men
came
inside
the
ladies
gym
and
correcting
exercise
to
their
trainers
and
also
told
they
cannot
give
the
refund
if
they
want
they
can
come
and
continue
using
the
gym,
See,
When
they
want
to
collect
fees
they
will
allow
men
inside
and
at
the
time
of
joining
the
gym
they
will
allow
men
but
if
they
are
not
giving
proper
service
men
should
not
come
and
question
inside
the
gym.
That
too
manager
Saranya
only
called
me
to
sit
on
the
reception
sofa,
I
don't
know
how
these
people
blaming
the
customers
very
ruthlessly.
To
cover
up
their
mistakes
they
are
blaming
the
customers
and
asking
us
to
continue
the
gym.
But
friends
who
are
reading
this
message
if
you
are
already
a
customer
in
So
fitness
please
do
check
the
Both
arm
dumble
rowing
exercise
once
in
YouTube
and
correct
yourself,
if
the
trainers
are
already
corrected
it
well
and
good.
And
friends
who
want
to
join
this
gym
not
only
this
gym
or
any
gym
please
ask
for
a
two
day
trail
and
check
their
machines,
check
the
hygiene
and
see
how
the
trainer
are
teaching
post
that
decide
whether
you
want
to
join
or
not,
one
more
thing
don't
pay
for
annual,
first
take
one
month
package
and
then
decide
whether
to
continue
or
not.
One
more
thing
I
came
to
know
is
that
after
my
complaint
only
they
cleaned
the
gym,
fixed
the
AC
issue
and
they
kept
some
Detox
water
in
the
reception.
good
if
they
follow
the
same,
friends
don't
blindly
see
the
good
reviews
and
join,
I
did
that
mistake,
went
through
very
bad
time
with
SO
Fitness
studio.
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