Palacio de Hielo image

Palacio de Hielo

Shopping center

😐 It's an ok mall. You can find your basic needs as they've got a supermarket and pharmacy inside. I wish the food court had English menus, convenient for foreigners and the staff to communicate. People often mention shopping, stores, center, good, rink, Good, games, mall, variety, nice,


Address

C. de Silvano, 77, Hortaleza, 28043 Madrid, Spain

Website

www.palaciodehielo.com

Contact

+34 917 16 04 00

Rating on Google Maps

4.10 (18.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: shopping (17) stores (17) center (13) good (12) rink (12) Good (9) games (8) mall (7) variety (7) nice (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Allie G. 4 years ago on Google
    It's an ok mall. You can find your basic needs as they've got a supermarket and pharmacy inside. I wish the food court had English menus, convenient for foreigners and the staff to communicate.
    2 people found this review helpful 👍

  • 3/5 Jose G. 1 month ago on Google • 898 reviews New
    We went to a funeral in Madrid and this shopping center was nearby and we went to eat, since we were a large group. We only visited the catering plant and all the fast food chains were there. For a large group, and something phenomenally fast.

  • 1/5 로스나는 1 year ago on Google
    You even cant buy beer or security attack you
    1 person found this review helpful 👍

  • 4/5 Marvelous MeeMee International Branding B. 9 months ago on Google
    Great little shopping mall with a decent selection of retail stores and a good balance that includes a supermarket, pharmacy, mobile store and variety of cuisine. Kids and families love VIPS, McDonalds and Starbucks among others. Even if you’re not into these, but maybe moving into the area, get familiar because birthday parties here are eminent! Plus, the amusement center (see video of virtual ride) with its rides, games, movie theater and ice skating rink make it a must-have for parents and tourists alike. Have fun!
    1 person found this review helpful 👍

  • 4/5 Eddy S. 1 year ago on Google
    We went for a bowling night on a Saturday, it was a bit crowded but acceptable. We loved the place and the vibe.
    1 person found this review helpful 👍

  • 4/5 Nurece G. 2 years ago on Google
    Nice place to find basic needs in Canillas. Not a fan of shopping malls, but it is now annoyingly crowded, and has some nice shops.
    1 person found this review helpful 👍

  • 5/5 Mario Sánchez J. 4 years ago on Google
    It's the only place in Spain with cheap cinema tickets, decent arcades (it has the most updated Dance machine cabinet in the whole country, Pump It Up XX), and a lot of restaurants to choose from! I give it a 9/10 (would give it a 10/10 if there was more space for the arcade to put games, they couldn't get the latest Dance Dance Revolution Game due to the lack of space to place it :(
    1 person found this review helpful 👍

  • 5/5 Rocío Hernández S. 1 month ago on Google • 479 reviews New
    The biggest thing is the ice rink, they have quite a variety of stores although there are few

  • 4/5 Santi G. 1 month ago on Google • 283 reviews New
    Ideal place to spend good times. Accessible and affordable activity for the whole family.

  • 4/5 Carlos G. 2 months ago on Google • 273 reviews New
    Basic shopping center. Few shops. Some places to eat and cinemas Many stores are currently closed.

  • 5/5 Sergio C. 1 month ago on Google • 263 reviews New
    Good good gut bem

  • 5/5 SandraMaria1975 2 months ago on Google • 230 reviews New
    I usually go there because it is very good

  • 1/5 Sheila Montaña E. 1 month ago on Google • 224 reviews New
    Good place, it has a lot of gastronomic offerings and various stores that vary. They have to fix the issue of the toilet cistern, it's the only horrible thing: they activate themselves when you're peeing and they wet you all over, it's unhygienic and it happens all the time.

  • 4/5 Óscar Díaz de L. 2 months ago on Google • 177 reviews New
    Although it still seems very nineties to me, very 90s, due to its structure, architecture, parking (free by the way)... it stands the test of time well. Plus, it has a bowling alley 😂

  • 5/5 Frank M. 2 months ago on Google • 175 reviews New
    Easy parking, variety of entertainment, slot machines and the ice rink. Also the cinema and variety of fast food.

  • 5/5 Jorge E. 1 month ago on Google • 158 reviews New
    Shopping and entertainment center with huge ice skating rink. Very fun for kids! There are also many franchises where you can have a drink.

  • 5/5 Reiz R. 1 month ago on Google • 123 reviews New
    Good place, very quiet to walk without rushing.

  • 5/5 Marcos M. 1 month ago on Google • 115 reviews New
    Good well-maintained facilities and not many people

  • 5/5 oliver g. 1 month ago on Google • 97 reviews New
    I like that place 🤗

  • 5/5 Johenn F. 1 month ago on Google • 86 reviews New
    I loved this shopping center! Very familiar! If you want to have fun with your family this is the place!

  • 3/5 Pilar Lopez G. 2 months ago on Google • 77 reviews New
    I've been there during the week and it's not very crowded.

  • 3/5 Marta M. Dolores Merino P. 1 month ago on Google • 74 reviews New
    It has fewer and fewer stores. The best, the cinemas. And the restoration. Great parking.

  • 5/5 Vixandry Y. 2 months ago on Google • 62 reviews New
    A very nice place, ideal to go with children since it has different games and attractions for them to enjoy. Just as they have minigolf, bowling, karaoke and billiards for the older ones. I didn't enjoy the services they offer but I was able to walk around the place and it was entertaining. It has movie theaters, an ice rink and eating spaces. Good place to go. Recommended.

  • 4/5 Salvador Rosado A. 1 month ago on Google • 56 reviews New
    It is a small shopping center but with a fairly complete classic franchise restaurant area. Special mention to Yatai Market, it does not have too many stores but it does have an important leisure area. Quite clean and the metro is at the door. Satisfying, the only thing missing is a supermarket or hypermarket. The restaurants are quite spacious and the bathrooms are very very clean.

  • 4/5 Mauro Mendez de V. 1 month ago on Google • 52 reviews New
    As such, the center is fine. It's a shame how poorly managed it must be and let me explain. There has been more than one business, including Zara, that has closed due to the high prices of the commercial premises in the area. It is a shame to have seen this shopping center operating at 100% and now with a large number of commercial premises closed and that they do not realize that they have to change the chip a little. If they continue along these lines and fail to attract new stores and levels, they will continue to decline until they run out of stores. It's a real shame because it's very well located, has good parking and even a supermarket and cinemas and restaurants.

  • 5/5 Patricia L. 1 month ago on Google • 47 reviews New
    Complete shopping center to enjoy with the family

  • 5/5 Guillermo P. 1 month ago on Google • 31 reviews New
    We went to eat, my mother invited us for her birthday, we were at the Vips eating

  • 5/5 Francisco Javier (. 1 month ago on Google • 28 reviews New
    I only went shopping at Supercor, but I saw that the shopping center has underground parking for customers.

  • 5/5 Natalia S. 2 months ago on Google • 25 reviews New
    All very good 👌

  • 3/5 loren v. 2 months ago on Google • 19 reviews New
    Little variety of places to eat. The strong point is the ice rink

  • 5/5 Cicera R. 1 month ago on Google • 16 reviews New
    Although it appears to be small, we really liked it, there are many activities for children, the ice skating rink even for beginners with the help of an Igloo, many basketball games, games, bowling, golf, snooker, some costing €1, also the varied food court, in addition to the cinemas, my son and I took advantage of it.

  • 5/5 Christian C. 1 month ago on Google • 16 reviews New
    We love going to spend the afternoon, we always find something to entertain ourselves.

  • 3/5 JFC 2 months ago on Google • 16 reviews New
    Small shopping center that has several stores without activity and closed, where there is a small English supermarket, the gastronomic variety is varied

  • 5/5 Daniel Oliva M. 2 months ago on Google • 15 reviews New
    Spectacular! We will be back

  • 5/5 LaPumperDeLaCosta 1 month ago on Google • 12 reviews New
    Ideal location, good places to eat. It's more for entertainment than shopping. Half a block from the subway.

  • 5/5 Hemel A. 2 months ago on Google • 10 reviews New
    A good place where you get everything in food 😁

  • 4/5 Nil T. 1 month ago on Google • 10 reviews New
    It's very nice. A large free parking, various recreational machines, ice rink for skating in the afternoon with skates included for €14 (until 9:30 p.m.). More or less diverse fast food restaurants.

  • 4/5 Puri Lopez de la N. 2 months ago on Google • 5 reviews New
    Good food and good service

  • 5/5 Maite C. 1 month ago on Google • 5 reviews New
    I went to the cinema, as always everything was fine

  • 5/5 Eduardo R. 2 years ago on Google
    Good shopping mall

  • 5/5 elvis 3 years ago on Google
    It's great, it has many stores, some restaurants a cinema, a skating rink and an arcade, great place to hang out and buy stuff, you don't have to pay to goto the bathroom which is a plus and it's super clean too:)

  • 4/5 Luis R. L. 6 years ago on Google
    Another great Mall for the kids. This one has several levels of retail stores, the typical food court and fast food places, but then you have fun for the kids, including one of the least expensive movies in town, a large ice-skating rink, arcade and bowling, among other activities.

  • 5/5 Sebastian F. 1 year ago on Google
    This place has anything you need. Super market, gym, cinema, play centre, lots of food options and stores. Located near the subway.

  • 5/5 ghalib b. 2 years ago on Google
    I visited Anubis there ; it's one of anubis chain , they have very good cocktails and shisha, which is reasonably priced

  • 5/5 Juan M. 4 years ago on Google
    Good taste and a nice service!!!

  • 1/5 Sonia B. 1 month ago on Google • 3 reviews New
    It has very few stores open. Most closed. It looks like a ghost center 👻. A shame, with so much money in the neighborhood!!! High-end stores could put the Palace back in the ranking....

  • 3/5 Richard 3 years ago on Google
    The place was absolutely packed! No Social distancing at all.

  • 5/5 Maria G. 2 years ago on Google
    Amazing cinema with lots of original version options.

  • 4/5 Jorge González M. 3 years ago on Google
    Two levels cinemas with good seats.

  • 5/5 Ragnar J. 1 year ago on Google
    Really nice ice rink with some stores and food below the rink. Easy access from the Metro.

  • 4/5 Ibrahim S. 2 years ago on Google
    Went for the arcade games and had fun

  • 5/5 Gerónimo D. 1 year ago on Google
    One of a kind in Madrid! Very cool to have an place for ice skating and also stores for a nice shopping and restaurants. You also have a movie theater that shows O.V. Movies as well.

  • 2/5 Samar S. 1 year ago on Google
    It was my favorite mall, not any more, since Zara closed there is nothing interesting to go for. Big shame, I believe the management have not been strong enough to offer good rents for well known stores to rent. I guess it will end up being a mall of food, cinemas and activities for kids only

  • 3/5 Jean du P. 1 year ago on Google
    Many things to do but it's very busy. There are multiple arcade games to play, putt-putt, bowling etc.

  • 3/5 Patrick O. 1 year ago on Google
    We had to stand in line for 30 minutes. The place is only open for the public for 2 hours.

  • 4/5 Rafael B. 2 years ago on Google
    Nice little mall. To do the things that you need, come and go, no frills.

  • 3/5 Richard 1 year ago on Google
    Standard mall. Lacks offerings. Needs more variety of shops.

  • 4/5 Olinto M. 1 year ago on Google
    It’s fun

  • 4/5 Khalil J. A. 8 months ago on Google
    Good for eating only, some shopping

  • 4/5 Antti K. 1 year ago on Google
    Monikerroksinen ostoskeskus, jossa on jäähalli. Jäähallin vieressä olevasta baarista näkee jäälle.

  • 4/5 Constanza N. 6 months ago on Google
    Limited shopping but nice and convenient

  • 4/5 Ra A. 7 months ago on Google
    The shopping center needs more coffee shops and mix use spaces.

  • 5/5 aya e. 9 months ago on Google
    the games are suitable for kids starting from 3 years, also there are multiple choices for Halal food


Call +34 917 16 04 00 Open on Google Maps

Trends



Last updated:

Similar Shopping centers nearby

Last updated:
()