(Translated by Google) It is outrageous to pay taxes for a public service as important as health and not even pick up the phone. I think that the director of this health center, if he has any professional responsibility, should take action on this matter. (Original) Es indignante pagar impuestos por un servicio público tan importante como es la salud y qué tan siquiera te cojan el teléfono. Creo que el director de este centro de salud, si tiene algo de responsabilidad profesional, debería de tomar cartas en este asunto.

A shame, I don't give fewer stars because it's not possible. You go to the doctor because you have a problem and need to be treated, not to sit on a bench for two hours looking at a wall or your cell phone. Once, you can understand it, a couple maybe but in this place it is customary. To go even deeper, you go into the office, you start talking and they tell you, after having spent hours waiting, quickly, that they only have 7 minutes per patient. A SHAME. The management of this place is a shame, don't even think about calling, because they won't pick up or they will hang up on you. Medical appointment with wait between two weeks or a month, without talking about specialist referrals. The last one was when I was 24 years old for an emergency due to atopic dermatitis and they referred me to a dermatologist on my 26th birthday. Speaking about my doctor personally, it seems that she is there because she has to, she does not recommend things to the patient, but rather those that are useful to her, she looks at you questioning and judging you. Health is vocational, a little bit of consciousness.

I have been in this health center for years, by the doctors, nurses...etc. It is a good center, but the disastrous management of the administrative staff (officials) is terrible, no, what follows. You can now call what you want and how much you want and they will NEVER pick up the phone to assist you. You want to make an appointment and don't even bother calling because they NEVER answer. You go there in the morning/afternoon and the only thing you see is pure "officials" playing on the cell phone, talking on the cell phone or among themselves. The phone ringing and unfazed. I have come to the point of having to go with COVID because they don't answer the phone and then they have the shame of reproaching you that if you have COVID that you don't have to go, that you have to call by phone. BUT ELSE YOU PICK UP THE DAMN PHONE DAUGHTER OF MY LIFE , if you pass your phone over the triumphal arch, which is an ornament. You would have to do it like a company, if you don't comply, go to the street, you'll see if they do their job. And it is rare that you see more than 2 working, because even if there are 7-8 people, if it reaches one or two that work it is a miracle. I, sick, have gone there and with my cell phone I have called the office and I have seen how it sounded and they did not even bother to answer it and then you ask them for claim forms and they tell you that there are none, that you should call by phone or else send a email, which, of course, never goes anywhere, because I have already made several complaints and they have never responded. And this is not the only place, the majority of hospitals and health centers and medical centers of the CAM, directed by Ayuso, are disastrous and rare are those that have more than 2 stars.

(Translated by Google) Horrible, selfish and rude staff, when making an appointment it takes a minimum of 2 weeks, and if you want to go to the emergency room they only ask you to wait for the call. The health personnel do not seem to care if we are well or not. And they never answer the phone. Change your health center if you have the option to do so (Original) Horrible, el personal egoísta y mal educada, al pedir cita te tardan minimo 2 semanas, y si quieres ir a urgencias te piden solo que esperes la llamada. Al personal sanitario no parece importarle si estamos bien o no. Y nunca contestan el teléfono. Cambiaros de centro de salud si tenéis la opción de hacerlo

0 Estrellassss!!! K poca profesionalidad!!! Mala Educación! No saben tratar a los pacientes... deben de estar muy aburridos cuando se dedican a criticar y cotillear entre ellos en vez de trabajar! K penaaaa...luego se quejan de k se privatice... Se creen con derecho a tratarnos como borregos! Los celadores y personal de administración hablando a voces criticando y cotilleando x teléfono con la doctora Inmaculada Gazquez Abad sobre una paciente.

(Translated by Google) What an unpleasant experience. The doctors treat you to blows and do not listen to you, they are condescending. You go for an emergency and they tell you to make an appointment with your doctor, which they give you in two weeks. Doctors Marta A. and Paloma M. 3rd visit in about a month and we are the same or worse. (Original) Qué experiencia tan desagradable. Las doctoras te atienden a los golpes y no te escuchan, son condescendientes. Vas por urgencia y te dicen que hagas cita con tu médico, que te la dan en dos semanas. Doctoras Marta A. Y Paloma M. 3ra visita en cosa de un mes y estamos igual o peor.

(Translated by Google) I had a telephone appointment with the social worker more than four days ago and no one has called me, I went to the center and they tell me that they will call me when they can. of laughter and chatting instead of caring for patients that's what our money goes for every month. (Original) Tenia cita telefónica con la trabajadora social hace más de cuatro días y no me ha llamado nadie,acudi al centro y me dicen q ya me llamarán cuando puedan.No entiendo entonces para q sirve pedir cita telefónica .Y es cierto acudes al centro y están de risas y charlando en vez de atender a los pacientes q para eso va nuestro dinero cada mes.

(Translated by Google) They almost never pick up the phone and they give you an appointment both by phone and in person for weeks. I finally get them to give me a phone appointment for today at 10:15 am and I'm still waiting for them to call me at 7:15 pm. Come on, they give you an appointment but they don't plan to attend it (Original) No cogen el teléfono casi nunca y te dan cita tanto telefónica como presencial para dentro de semanas. Por fin consigo que me den cita telefónica para el día de hoy a las 10.15 y todavía estoy esperando que me llamen a las 19.15 h. Vamos que te dan cita pero no la piensan atender

Horrible. They don’t pick up the phone. The matrona arranged an appointment when we went she wasn’t there, we took time off work. They told us to come back next week and same thing. They don’t pick up the phone.

An emergency doctor saw me for headaches, diarrhea and fever. She didn't want to take me off work for 24 hours, so she wants me to go to work and become dehydrated? And with fever? I remind the doctors that each body is different or not? And each job is different, going to work as a cleaner with fever and diarrhea is not sitting behind the computer; Take it into account. If we were all the same, no one would get different diseases.

superb...

(Translated by Google) Hello, I'm heading here again although it's no use... I previously wrote a complaint and the director of said center felt "offended" by my words. I've been calling the whole past week to ask for an appointment since I have an emergency. Today, October 17, I called first thing in the morning at 8, and I have not been able to contact them. I have been the same all morning, and the phone rings and rings, and nobody picks up. Does anyone have a coherent explanation for this case...I can understand as a worker that I am that punctually they are at times when they cannot take calls, but at 8 in the morning that you just opened...All my annoyance is partly due to the fact that many times I have I had to go directly to the health center, and when I arrive there is absolutely no one to make an appointment or carry out any management, so I do not know what exactly these jobs are dedicated to and even calling on the way less than 5 minutes from the center and no one picks up the phone ephone (Original) Buenas , me dirijo nuevamente por aquí aunque no sirve de nada...anteriormente escribí una queja y el director de dicho centro se sintió "ofendido" por mis palabras.Llevo llamando toda la semana anterior para pedir una cita dado que tengo una urgencia.Hoy día 17 de octubre he llamado a primera hora de la mañana 8 ,y no me ha sido posible contactar con ellos.Llevo toda la mañana igual, y el teléfono suena y suena ,y nadie lo coge.Alguien tiene alguna explicación coherente ante este caso...puedo entender como trabajadora que soy que puntualmente se encuentren en momentos en los que no pueden coger llamadas, pero a las 8 de la mañana que acabas de abrir...Todo mi disgusto en parte se debe a que muchas veces he tenido que ir directamente al centro de salud ,y cuando llego no hay absolutamente nadie para pedir cita o realizando alguna gestión, por lo que no se a que se dedican exactamente estos trabajos e incluso llamando por el camino a menos de 5 minutos del centro y nadie coge el teléfono.

Hece 2 meses me he acercado con mi hermano para solicitar la tarjeta sanitaria, nos ha atendido una mujer rubia de pelo rizado largo que está centada donde se solicita la tarjeta, cuando la he preguntado, me salta con un , Como todos los inmigrantes que veniis aquí sin nada , que poca profesionalidad, que poca empatia,maleducada, prepotente,racista, clasista,que prácticamente nos ha echado del centro , una vergüenza, también estaba una señora pidiendo la hoja de reclamación,cosa que se lo ha negado con toda su cara dura la muy maleducada racista y una vez más una Vergüenza

He visto como una funcionaria no cumple sus funciones laborales, ha cometido actos racistas ha impedido y negado el derecho de a reclamar su tarjeta de la seguridad social a otra ciudadana. Ha solicitado una reclamación, se lo han negado ademas de lanzar calumnias sobre sus orígenes filipinos. Siempre ponen pegas e insultan a los ciudadanos. Esta empleada no esta capacitada para trabajar

The doctors and nurses are all great, the complaint is about the abandonment of the facilities, there are two elevators in the facility, only one of which has been working for a month and it is very hard to see people with crutches walking up, because it forms Great lines to take the only elevator that works. A SHAME!!!

They don't pick up the phone, I have called several at several hours and nothing... then you go and they are chatting behind the counter

(Translated by Google) Impossible to contact by phone in the many attempts in months! It doesn't matter what options you tick. My previous health center was Abrantes, abandoned by the administration and extremely saturated, and I didn't have this problem there. I give it one star for not being able to give less than ten. of shame (Original) Imposible contactar por teléfono en las muchísimos intentos en meses! Da igual las opciones que marqués. Mi centro de salud anterior era el de Abrantes, abandonado por la administración y saturadísimo, y allí no tenía este problema. Le doy una estrella por no poder darle menos diez. De vergüenza

(Translated by Google) I have been in this health center for 5 years and now that I have to leave the neighborhood I wanted to value the good work of all its professionals. I have been to different doctors and they are all always great. In addition, everything is usually quite fast, for example in extractions. Even in Covid times it seems to me that they managed it much better than other health centers. It is true that the appointments for the GP usually take time but that is not the fault of the management of the center I am afraid... In short, I am grateful to the professionals of this center! (Original) Llevo 5 años en este centro de salud y ahora que tengo que dejar el barrio quería valorar el buen trabajo de todos sus profesionales. He pasado por diferentes médicos y todos siempre estupendos. Además suele ser todo bastante rápido, por ejemplo en extracciones. Incluso en época Covid me parece que lo gestionaron mucho mejor que otros centros de salud. Es cierto que las citas para el médico de cabecera suelen tardar pero eso no es culpa de la gestión del centro me temo...en Resumen, agradecida a los profesionales de este centro!

el peor centro de salud que hay, uno literalmente se esta desplomando del malestar y las señoras pedantes de la administracion te dicen que eso no es una urgencia que esperes la cita con el medico que te la dan en 2 días, de verdad ??? y donde esta la supuesta mejor sanidad del mundo, dan PENA

(Translated by Google) I have no complaints about this hospital. It does not belong to me, but they gave me the option because there was a long waiting list at the clinic and I have to say that they have treated me very well. (Original) No tengo queja de este hospital. No me pertenece, pero me dieron la opción porque en el clínico había mucha lista de espera y tengo que decir que me han atendido muy bien.

Impossible to talk to anyone on the phone. I think they have the line off the hook. There is no way.

Lourdes attended us in the preparatory classes for childbirth, we were really happy, she gave great advice, she was very attentive and careful with each and every one of the attendees, we are very grateful for having been in her group

The best thing without a doubt is its staff, both the administrative staff and the medical team. As for administration, special mention to the girl who is in charge of the cards because she has solved something that neither the INSS nor the CAM solved for me. On the other hand, the medical team is very good. In particular, Dr.Sagrario and the pediatricians Mariano and M.Angeles, all 3 of them are great.

From here I can only thank my doctor, Aida, for her concern at all times and for helping me. I wish you had more professionals like her in hospitals and health centers. Thank you very much Aida.

My doctor is very young and already bored with his job. I rarely go the doctor but every time I go I have to wait half an hour for him to arrive (and I have an appointment of course). By the way, for the appointment I had to wait for five days! He always tells me I'm OK and I don't need anything, not a specialist, nor medication and I can go back home. Well, I go there because I have a problem. I'm very disappointed. That's why I requested another doctor. Let's see how this goes. On the other hand, the rest of the staff is nice.

Hello, I wanted to thank the pediatrician Mariano Silva for his attention, yesterday afternoon, after hours...I arrived a little scared and he checked my little one without any problems. They sent me from the Villamil health center, because there was no pediatrician and the doctor who they told me would see me at the counter, refused to see him, Dr. M°Jesus Ruiz, so she sent me to Reina Victoria, telling me that they serve until 9pm, and it's not like that. Even with everything, Mariano helped me, thank you. More people like you!

(Translated by Google) Terrible attention is the first health center that does not give you an order to do vitamin D tests since you are paying social security (Original) Malisima la atención es el primer centro de salud que no te dan orden para hacer pruebas de vitamina D siendo que que está pagando la seguridad social

(Translated by Google) The administrative staff is very friendly although they should put more staff, the queues in the morning are eternal and talking on the phone is impossible (Original) El personal administrativo es muy amable aunque deberían poner más plantilla, las colas de la mañana es eterna y hablar por teléfono imposible

(Translated by Google) Horrible hospital. It is tremendous that I have been waiting more than 6 months for an operation and when they finally give me a date, they cancel it 10 days after it. A real shame. (Original) Horrible hospital. Es tremendo que lleve esperando mas de 6 meses para una operación y cuando por fin me dan una fecha, me la cancelen a 10 días de la misma. Una auténtica vergüenza.

(Translated by Google) I personally have been treated very well, I went to the fifth floor to get my wisdom tooth removed and all the dental staff are very good and friendly (Original) A mi personalmente me han tratado muy bien, fui a la quinta planta para sacarme la muela de juicio y todo el personal de odontólogos muy buenos y amables

This morning I went to have an extraction and a young blonde, blue-eyed guy with glasses and a burgundy sweatshirt attended to me. Bad attention, I'm not just another cow that you have to poke, and get out. A little more education that is missing makes you nice. I'm very tired of making it seem like you're doing the rest of the world a favor but you get paid thanks to our nice taxes, and if you don't like drawing blood, then you stay in your little house. Just because you're having a bad day doesn't stop you from being polite! Greetings come. TO

Terrible patient care, I never post a review, but it seems disrespectful to me as is the treatment at this health center. From the administration (afternoon shift) to the doctors, who do not listen to you, we are one more number on their list to be dispatched as soon as possible, unfortunate, zero empathy.

It took a whole year for midwife María Lourdes Denche Parra to do a cytology on me. She has canceled it 4 times and the last time without prior notice, it is a shame and I demand a prompt solution or that they change my midwife since this lady is very unformal. I hope for a prompt response, or I will have to take other kinds of measures towards this unprofessional and against such a disastrous center, I demand that they refer me to another center.

They really seem like poorly educated people to me, you go for information and they respond in the worst possible way and if they see that they cannot give you information, they talk to you in the most selfish and rude way possible, I would give it 0 stars but It doesn't stop, honestly for customer work they are the worst thing

The attention is terrible, they take too long to attend to the patients, this seems like an emergency, you have to leave early because you can spend the entire afternoon waiting for the doctor to call you.