(Translated by Google) I do not recommend this clinic at all: they are going to get your money, at the same time that they do not treat you according to the prestige of which they boast. My relative has had a disastrous experience, with bad results. They serve you with the same or better equipment and with the same or better products in social security and with highly qualified professionals. In the Miranza clinic we have generally found mediocre professionals, who gave us answers such as "I don't remember" or "I didn't see it" (I recommend these professionals to study a little more) and they also threw darts at each other. They ended up solving the problem for my family member in social security. (Original) No recomiendo en absoluto esta clínica: van a sacarte el dinero, a la vez que no te atienden conforme al prestigio del que presumen. Mi familiar ha tenido una experiencia nefasta, con malos resultados. Te atienden con igual o mejor aparatología y con iguales o mejores productos en la seguridad social y con profesionales altamente cualificados. En la clínica Miranza hemos hallado en general profesionales mediocres, que nos daban respuestas tipo “No me acuerdo “ o “pues no lo vi”(recomiendo a estos profesionales que estudien un poco más) y también se tiraban dardos entre ellos. A mi familiar le acabaron solucionando el problema en la seguridad social .

(Translated by Google) Yesterday, March 1, I went to the clinic at C/Galileo 104 in Madrid to do some tests due to the flashes that I perceive in my eyes very frequently... they did the pertinent tests. Today, March 2, I woke up with a tremendous stye, I had never had this type of inflammation, so I deduce that it has to do with my visit to the ophthalmologist yesterday, since I believe it is a contagious bacterial process. It seems incredible to me that the pertinent measures are not put in place so that this type of contagion does not occur, which I understand has to do with the disinfection of the devices or the hygiene of the people who manipulate them. Tomorrow, March 3, I will file a claim in this regard at the clinic. (Original) Ayer día 1 de marzo fui a la consulta en la C/Galileo 104 de Madrid para hacerme unas pruebas debido a los destellos que percibo en los ojos con mucha frecuencia... me hicieron las pruebas pertinentes. Hoy día 2 de marzo me he levantado un un tremendo orzuelo, yo jamás había tenido este tipo de inflamación, por lo que deduzco que tiene que ver con mi visita ayer al oftanmólogo, ya que según creo es un proceso bacteriano contagioso. Me parece increíble que no se pongan las medidas pertinentes para que no se produzcan este tipo de contagios que entiendo tienen que ver con la desinfección de los aparatos o de la higiene de las personas que los manipulan. Mañana día 3 de marzo presentare una reclamación al respecto en la clínica

(Translated by Google) Prestige is not lacking. But IF THEY MAKE VITAL ERRORS AND / OR DISABILITIES, THEY DO NOT REPAIR THE DAMAGE AT ALL OR RECOGNIZE IT. I think you have to know how to admit failures as well as successes. And at least repair as much as possible the moral and psychological damage to the damaged patient forever ... ..even financially (Sad to have to come to this). Bad is when someone believes God !!! (Original) Prestigio no les falta .Pero si COMETEN ERRORES VITALES Y \ O INCAPACITANTES NO REPARAN EL DAÑO EN ABSOLUTO NI LO RECONOCEN. Creo que hay que saber admitir los fallos igual que los éxitos. Y al menos reparar en lo posible el daño moral y psicológico al paciente dañado para siempre ... ..aunque sea económicamente ( Triste tener que llegar a esto). ¡¡¡Malo es cuando alguien se cree Dios!!!

I usually never write bad reviews on google but i want to consider this review constructive. First I want to be clear that I am delighted with DR Agustin, he is very professional.I have many years seeing Doctor so if I have to rate him it would be a 10. But regarding the clinic , today was my first time, I am sorry to say that the management of the reception with the incidence of my card was not on the level of the clinic, I think they could have solved the problem with more sympathy, attention and elegance since the beginning. I hope my opinion will be useful for the next incidents with others patients.

This clinic is the best there is in Madrid. The professionals who work there are incredible, the best. They are also friendly and have the best technology I have seen. I totally recommend it. I have had retinal detachment and Dr. Martín Justicia treated me. Many thanks for everything

(Translated by Google) Excellent professionals, Dr. Bueno, an exceptional doctor and an excellent person, he operated on me for an urgent retinal detachment in just 24 hours, he opened the clinic on a Saturday only for my emergency. His unbeatable attention and follow-up. If my eye has almost perfect visual acuity I owe it to him. Thanks (Original) Excelentes profesionales, el doctor Bueno excepcional médico y excelente persona, me operó de un desprendimiento de retina urgente en solo 24 horas, abrió la clínica un sábado solo para mi urgencia. Su atención y seguimiento posterior inmejorable. Si mi ojo tiene una agudeza visual casi perfecta se lo debo a él. Gracias

(Translated by Google) I visited the Miranza clinic this morning because I had an ophthalmological problem and I was very happy. They have done a lot of tests and the treatment has been magnificent. I have spoken with the doctor and he has explained to me in detail what they have done to me and what I need. I totally recommend it to anyone with eye problems. (Original) He visitado ésta mañana la clínica Miranza porque tenía un problema oftalmológico y he quedado muy contenta. Me han hecho cantidad de pruebas y el trato ha sido magnífico. He hablado con el médico y me ha explicado con todo detalle lo que me han hecho y lo que necesito. La recomiendo totalmente a quien tenga problemas oftalmológicos.

(Translated by Google) It is very important to do vision therapy if they offer it to you. I am a complex case and even so Esther dared with me. Before I had a very narrow and specific fusion point of the 2 images, and thanks to Esther I have been expanding it more and more and it has been a matter of a few weeks. I am very grateful and would recommend it to everyone. (Original) Es muy importante hacer la terapia visual si te lo ofrecen. Yo soy un caso complejo y aun así Esther se atrevió conmigo. Antes tenía un punto de fusión de las 2 imágenes muy estrecho y concreto, y gracias a Esther lo he ido ampliando cada vez más y ha sido cuestión de pocas semanas. Estoy muy agradecido y se lo recomendaría a todo el mundo.

(Translated by Google) A disaster is the second time that they cancel my visit with the doctor. Well, you have to ask months in advance. On March 6, 2022 and they gave me so late that I did not accept it. Explain that I have wet macular degeneration in both eyes, I didn't care, they didn't advance me. I also made an appointment for April 19, 2022, at 2:30 on the 18th I receive confirmation of the appointment, at 5 that day they tell me that they will not change my appointment to Friday with a doctor I do not know. On Friday the 20th I tell them they give me intravitreal injections and it's not possible, they don't give me anything before. This is just part of my experience at this clinic. On another occasion I was not diagnosed with vitreous detachment, I had to go to the hospital and more, but this is too long. (Original) Un desastre es la segunda vez que me cancelan visita con el doctor Bueno, que hay que pedir con meses de antelación . El día 6 de marzo 2022 y me daban tan tarde que no lo acepte. Explique que tengo degeneración macular húmeda en ambos ojos, me dio igual, no me la adelantaron. Pedí también cita para el 19 de abril del 2022, a las 2,30 del 18 recibo confirmación de la cita, a las 5 de ese día me dicen que no me cambian la cita al viernes con una doctora que no conozco. El viernes 20 les digo me ponen inyecciones intravitreas y no me es posible, nada no me Dan antes. Esto es solo parte de mi experiencia en esta clínica. En otra ocasión no me diagnosticaron desprendimiento de vítreo, me tuve que ir al hospital y más, pero esto ya es muy largo.

I have been a patient for a few years and had cataract surgery at Miranda IOA. Completely trustworthy ophthalmologists in the face of something as delicate as our eyes, this, together with the friendly and attentive treatment of their staff, makes this Ophthalmological Institute totally recommended.

(Translated by Google) Careful, fast and very efficient attention. 20 days ago we went with my husband for cataracts and he has already had surgery and also without glasses. Great treatment by all the staff, and especially by Dr. Blanca Poyales. Your work is fantastic. (Original) Atención esmerada, rápida y muy eficiente. Hace 20 días fuimos con mi marido por cataratas y ya está operado y además sin gafas. Genial el trato por todo el personal, y en especial por la doctora Blanca Poyales. Fantástica vuestra labor.

Very kind and helpful personel. I recommend that clinic.

(Translated by Google) For all those who have a vision problem, Miranza ioa is totally recommended, Dr. Poyales is not only a great professional but also a great human being. I would also like to review the anesthetist who pampered me and managed to keep me from having any nerves at the time of the operation, his name is Ismael. I wish there were many professionals like them!!! totally recommended (Original) Para todos aquellos que tengan algún problema en la vista miranza ioa es totalmente recomendable el doctor Poyales no solo es un gran profesional sino es un gran ser humano También me gustaría reseñar el anestesista que me mimó y consiguió que no tuviera ningunos nervios a la hora de la operación se llama Ismael Ojalá hubiera muchos profesionales como ellos!!! Totalmente recomendable

(Translated by Google) Fantastic attention. It took a couple of weeks to make an appointment but the treatment was excellent (Original) Atención fantástica. Tardaron un par de semanas en darme cita pero el trato fue excelente

Dr. Begoña Ortiz de Zárate is a great professional, who is also a very warm-hearted person. This doctor is genuinely interested in every particular case. She has my highest recommendations.

Everything was very good, the staff and the means.

I came 5 times to have pre- and post-operative studies and check-ups. The operation was phenomenal. But 4 of the 5 times I came I was waiting for more than 2 hours. If you have time, do not work, do not study or are simply on vacation, I recommend the clinic. The team is phenomenal, the organization is terrible. There's no point in asking for dates. It is a disaster Once attention and equipment 10/10 Appointment organization and time management -10 For me, organization is extremely important. I will not return nor do I recommend it.

Seriousness, professionalism and good technology.

They have a great patient care policy. It is a commercial strategy, of course, but not very common in the health sector and very welcome. I highlight, for example, the person who answered us by phone (I would like to know the young man's name) and who managed to get my daughter seen after an hour because it was an emergency consultation. The doctors who have treated us on subsequent visits have also been close and pleasant. The contact policy via SMS with some very affectionate messages is also very successful. In the end, in addition to health, we seek to be treated with consideration and kindness, whether on the phone (no more “if you want… press 1” phrases!) or in person. Hence my excellent rating.

My experience at the Miranza clinic has been incredible, exquisite treatment from all the staff. They have done a lot of tests on me with unbeatable care, all of this has made me decide to put myself in their hands. I'm going to have a blepharoplasty and I'll tell you how it went.

Excellent customer service. Thank you for your great professionalism, specifically to Dr. Esther Rivera Ruiz. Eternally grateful.

It is a spectacular clinic With doctors in all ocular specialties Well organized I've been going for 10 years

Marvelous

Very professional service. They serve you at the agreed time and each person does their job perfectly, in an orderly and sequential manner, so there is practically no waiting. Extraordinarily well organized; and good organization is what is usually lacking in most hospitals and clinics. On the professional front, they have the most modern and advanced instruments; and excellent professionals. Dr. Bueno, retina specialist, who is who I had the consultation with; He is, in my opinion, the best retinal specialist in Spain.

First time and everything was great It won't be the last I loved it

This new management or merger of IOA with Miranza has led to a very low level of service compared to Dr. Poyales' time. Not only our experience but when sharing it with other patients, the indignation was widespread. Change the management or they will be emptied of clients/patients

Magnificent treatment from all the staff. Dr. Fernández always assists me and I am delighted with his professionalism and good treatment

Great professionalism of the staff in general, but especially Dr. Arriola and his team, as well as all the staff who perform the tests both preoperatively and postoperatively. Highly recommended and professional.

I liked the treatment of the professionals, the spaciousness and comfort of the waiting space. The minimum wait. I also liked receiving a detailed review report. The date so quick of the appointment. I will definitely continue to get checked here.

They have been very kind. I called to be treated for an emergency and I have now remained as a patient. Great treatment and attention.

(Translated by Google) We went for some cataracts that came out on my mother, they did all kinds of tests, yesterday they performed the first surgery, they explained everything as it was going to be, the fabulous treatment starting with the reception staff, nurses and the surgeon Aitor Fernández Excellent. Highly recommended. (Original) Fuimos por unas cataratas que le salieron a mi madre, la hicieron todo tipo de pruebas, ayer le realizaron la primer cirugía, se lo explicaron todo como iba a ser, el trato fabuloso empezando por el personal de recepción, enfermeras y el cirujano Aitor Fernández excelente. Muy recomendable.

One year after a ReLEx Smile on one eye and a PRK on the other one I am completely happy with my vision. The whole team and especially Dr. Blanca Poyales is very friendly, competent and supportive. I can fully recommend this clinic. Thank you!

(Translated by Google) The person who gave me the tests and graduated me was an absolute charm, very kind and polite, José Manuel, I think that's his name. And Dr. Martín, as always, a good professional who has had my diabetic eyes for years ... Delighted with everything, including the reception care (Original) La persona que me hizo las pruebas y me graduó fue un absoluto encanto, muy amable y educado, José Manuel, creo que es su nombre. Y el doctor Martín, como siempre, un buen profesional que lleva mis ojitos diabéticos desde hace años... Encantada con todo, incluida la atención de recepción

(Translated by Google) Perfect center. Excellent treatment and team. Thanks (Original) Perfecto centro. Excelente trato y equipo. Gracias

After suffering a disatrous eye surgery that almost ends the vision of my right eye, I went to Miranza IOA Madrid Ocoular Innova and they simply gave me back my eye. Since then, this clínic has been my clinic. I am in debt with Dr. Poyales and Dr. Bueno for their proffesionality, empatic character and even their sense of humor. The attention of all the people working there is, more than polite, exquisite.

(Translated by Google) It is an ophthalmological medical center that covers all eye needs and diseases. Reviews are fantastic. Each case has a specialist. In my case, they are treating me for an eye strain that, for now, has been resolved. Totally recommended. (Original) Es un centro médico oftalmológico que cubre todas las necesidades y enfermedades oculares. Las revisiones son fantásticas. Cada caso tiene un especialista. En mi caso, me están tratando una tensión ocular que, de momento, se me ha solucionado. Totalmente recomendable.

(Translated by Google) The treatment received in this center from the moment you enter the reception is excellent, education, solving any questions you may have and helping with everything you need. Once you enter the consultation, the same thing, an excellent treatment by the nurses and the doctor always explaining everything clearly. (Original) El trato recibido en este centro desde el momento que entras en la recepción es excelente, educación, resolviendo cualquier duda que puedas tener y ayudando en todo lo que necesites. Una vez que entras en la consulta lo mismo, un trato excelente por parte de las enfermeras y el doctor siempre explicando todo con claridad.

Son un gran equipo de profesionales que desde hace muchos años cuidan de la salud de nuestra visión .Se encuentran a la última en tecnología y avances fruto de su formación continua y su dedicación en el campo de la investigación. Cada año que voy a la revisión encuentro a alguien nuevo que se ha incorporado al equipo y que te atiende con la misma amabilidad. Mi agradecimiento y hasta el próximo año!!!!

Fantastic hospital. Went to consult my 4 year old child and really impressed..

Everything went super good) Amazing doctors and girls on reception ) thank you for your work and professionalism

(Translated by Google) Some great professionals. I had surgery ten years ago with them, I do not live in Madrid and every year I go back for revision, I have seen how each year they have updated both the facilities and the equipment and they inspire me a lot of confidence. Very good treatment of all the people who work here. (Original) Unos estupendos profesionales. Me operé ya hace diez años con ellos, no vivo en Madrid y cada año vuelvo a revisión, he visto como cada año han ido actualizando tanto las instalaciones como los equipos y me inspiran mucha confianza. Muy buen trato de todas las personas que trabajan aquí.

(Translated by Google) We were on Wednesday November 2 in consultation with my mother-in-law. At all times the attention was magnificent. Remedios Peinado attended us and we will definitely return, an experience of 10. Totally recommended (Original) Estuvimos el miércoles 2 de noviembre en consulta con mi suegra. Durante todo momento la atención fue magnífica. Nos atendió Remedios Peinado y sin duda volveremos, una experiencia de 10. Totalmente recomendable

Very professional staff with the latest technology

Very good assistance from professionals with great kindness. Very good facilities.

Very happy with the clinic. Excellent professionals, latest generation devices, the treatment is very correct, from all the people in the clinic.

I had to have a complicated operation and the preparation, dedication and support has been unbeatable. Everything has gone well and I am very grateful to the entire team. THANK YOU

Great renowned doctors, the best technology (although I don't understand, it can be seen when comparing with other centers) and careful attention. Highly recommended as it generates a lot of confidence

I really liked the treatment and professionalism, with time and courtesy. Very good.

An excellent experience. Dr. Barrancos is a super teacher. I have been very satisfied with the operation.

Excellent treatment and professionalism.

Negative experience, there is no emergency room, I went in the morning and they gave me an appointment in the afternoon

I am very happy since I switched to MIRANZA. The service is great, the waits are not long and they give appointments with reasonable time.

The attention and treatment received by all members of the team is unbeatable and especially that of Dr Aitor Fernández.

My check-up is with Dr. Bueno, who operated on me for a retinal detachment. And with great success, since I recovered 100% of my vision. I don't think there is anything more to say than THANK YOU, for your good work and your experience. And also for the treatment of the rest of the staff, of the clinic.

Professional treatment and personal attention from Dr. Bueno, as well as the support staff.

I was in today for a check-up with Dr. Aitor Fernández to confirm a diagnosis of possible cataracts that Dr. Jarrin gave me, who treats me for another pathology. As on other occasions, the staff, both at the reception and the professionals who do the tests, were all very friendly, and the dr. Aitor Fdez. I loved it. Very close, explaining the entire process very clearly.....In my opinion, the clinic is highly recommended. I trust it continues like this.

Extraordinary treatment and, if possible, better professionalism (from the reception to the doctors). One hundred percent recommended. Special thanks to Dr. Blanca Poyales for her good work and for her exquisite treatment, both with patients and their families.