Instituto de Psiquiatria y Salud Mental Hospital Gregorio Marañón image

Instituto de Psiquiatria y Salud Mental Hospital Gregorio Marañón

Psychiatric hospital

😠 They admitted a relative five times in a period of two months (each admission was hell, since he did not want to be admitted and had to go to the point of being forced). Because DR Ignacio García Cabeza constantly discharged him even though he knew that the treatment he was applying was not working.... People often mention shift,


Address

C. de Ibiza, 43, Retiro, 28009 Madrid, Spain

Website

www.comunidad.madrid

Contact

+34 915 86 80 00

Rating on Google Maps

2.40 (28 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Guillermo del C. 1 year ago on Google • 175 reviews
    They admitted a relative five times in a period of two months (each admission was hell, since he did not want to be admitted and had to go to the point of being forced). Because DR Ignacio García Cabeza constantly discharged him even though he knew that the treatment he was applying was not working. We filed complaints and in the end we managed to have her transferred to the Ramón y Cajal hospital where they did their job correctly and she was able to recover, only in the first admission. It was an immense lack of professionalism, and I hope that no family member has to go through this situation again because there are incompetent doctors in public healthcare.
    19 people found this review helpful 👍

  • 1/5 Aliolmeda A. 1 year ago on Google • 37 reviews
    Taking into account that the adolescents who are there are due to mental disorders, I consider that affection and empathy should be the first premise when talking to them. I agree that the rules must be complied with, there is more to be done, but not enforced under threats. The vocation of some member of the health personnel needs to be reviewed.
    18 people found this review helpful 👍

  • 1/5 Monica D. 4 years ago on Google • 20 reviews
    The lady who answered the phone from the general emergency switchboard was truly rude! It's a shame that they treat you like this when you call to make a query about a serious and very delicate issue. I only rate that because of course I didn't go.
    14 people found this review helpful 👍

  • 5/5 Jose R. 1 year ago on Google • 156 reviews
    Some good companions

  • 1/5 Raquel M. 2 years ago on Google • 16 reviews
    The woman from the emergency room who saw me for a consultation on an important issue (and to whom I had previously been referred for information) said that she could not answer that question for me and hung up without further consideration. They leave you hanging, never better said. Terrible and very unprofessional treatment.
    7 people found this review helpful 👍

  • 5/5 María Montserrat Jiménez M. 3 years ago on Google • 37 reviews
    I have felt very well cared for from the beginning to the end. The doctor who treated me was attentive and a great listener. I have a feeling that it's going to go very well for me.
    5 people found this review helpful 👍

  • 5/5 anonimo 2 years ago on Google
    (Translated by Google) They treat psychiatric patients very hard there 👍 I know because I worked there (Original) Tratan muy duro a los pacientes psiquiatricos allí 👍 Lo se porque trabajaba allí
    6 people found this review helpful 👍

  • 1/5 izdais250 2 years ago on Google
    (Translated by Google) The one who attended me at the emergency switchboard is rude, she speaks to you badly, a shame (Original) la que me atendió en la centralita de urgencias es una mal educada, te habla mal ,una vergüenza
    5 people found this review helpful 👍

  • 1/5 alfredo gómez p. 9 months ago on Google • 7 reviews
    I was admitted to the psychiatric ward (involuntarily) for 12 days, the truth is that it was hell (it was less so because of a nurse who really liked Dragon Ball and the anime was a beast, along with another girl who couldn't stop telling me stories from their neighbor's parrot in Ecuador (the aunt cooked it because she sang a lot, I'm not kidding, I left them without parrot). Then my cellmate (yes, the cell I repeat was hell, named Aguilar) made my stay a lot of fun better person, now he's doing better and I'm very happy for him. The “psychiatrist” who treated me left a lot to be desired, she made up the reports and put whatever she wanted (if they give you a very old lady, that's who I am, I recommend requesting a change as a psychiatrist, the truth is that I did not have a good experience with her. They medicate you and force you to take the pills as if they were pills, the strangest thing is that a girl my age next to the room asked me for the insta, impressive even In psychiatric hospitals you can flirt. Terrible service, if you want to escape, it's clear that there are two doors, one armored and the other more of the same, the normal thing is to stay for two or three weeks, but if you declare that you're bad, then another week you get. So if you plan to de-stress in the room, of course there are cameras, the only thing you would have to do is do a speedrun in the bathroom. The staff is mostly nice, I remember a nurse was pregnant and was going to give birth, so I'm happy for her.
    4 people found this review helpful 👍

  • 4/5 kan d. 5 years ago on Google
    (Translated by Google) quite run down .... good staff and doctors (Original) bastante deteriorado.... buen personal y médicos
    4 people found this review helpful 👍

  • 1/5 Carlos R. 2 years ago on Google
    (Translated by Google) They don't even pick up the phone, a disaster (Original) Ni te cogen el teléfono, un desastre
    3 people found this review helpful 👍

  • 1/5 Beto0033 1 month ago on Google • 14 reviews New
    It is impossible for them to attend to you, they never answer and then you go and are talking about what they did the day before, a shame, when what they have to do is simply pick up a phone to make appointments and attend to the patient.
    1 person found this review helpful 👍

  • 4/5 Alvaro A. 8 months ago on Google
    El ingreso en sí estuvo bien, los compañeros y enfermería en general, aunque la psiquiatra no ayudó nada, solo cambió la medicación y ya, obviamente no recomiendo ser ingresado y no me gustaría volver ahí ni loco, pero la estancia se hizo mas llevadera gracias a la gente.
    1 person found this review helpful 👍

  • 1/5 María B. 11 months ago on Google • 14 reviews
    They have an agreement with Adeslas, can someone tell me????

  • 1/5 Luis I. 1 month ago on Google • 4 reviews New
    The patients are not stimulated by the health workers (all in the control room). There are excellent psychiatrists who do more than their share and also the opposite.

  • 2/5 Noah 7. 1 year ago on Google
    (Translated by Google) The afternoon shift is a disaster, instead of helping you if you have an anxiety attack or something they scold you, they made my friend eat his vomit, I give the second star for the morning shift, they are a sweetheart (Original) El turno de la tarde un desastre, en vez de ayudarte si tienes una crisis de ansiedad o algo te regañan, a mi amigo le hicieron comerse su vomito, la segunda estrella la doy por el turno de la mñn, q son un amor

  • 1/5 Menanz 1 year ago on Google
    (Translated by Google) those in the afternoon think they are superior... a shame (Original) los de la tarde se creen superiores...una verguenza

  • 1/5 Yajaira 1 year ago on Google
    (Translated by Google) A shame bad attention and they do not pay any attention and they speak to you horrible horrible (Original) Una vergüenza mala atención y no hacen ni caso y te hablan fatal horrible

  • 1/5 Vanessa Estefania Narvaez A. 6 months ago on Google • 1 review
    Well, I have many things to say about the adolescent plant; I was admitted 4 times to this floor between 2020 and 2022 and each admission has been longer than the previous one, the afternoon shift is very rude and impolite, they usually treat us as if we were inferior to them.
    11 people found this review helpful 👍

  • 1/5 Natalia C. 10 months ago on Google • 1 review
    I was admitted for a month and it was hell, they treated you badly, especially those on the afternoon shift, and there was a male employee who started to check my underwear even though he knew that they had been checked before they were given to me. My problem was mainly with the afternoon shift and I give one star for the morning shift, thanks to them it became more enjoyable, but really if they want to work there at least they have more empathy towards the patients
    4 people found this review helpful 👍

  • 4/5 niomsay 11 months ago on Google • 1 review
    okay, but one of the nurses on the first day thought that my vitiligo was makeup, obviously I told her no and she still kept asking me 😦


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